I have never had such a horrendous experience with a company EVER. Unethical, predatory employees,…read morespineless owner. I reached out to several companies back in May 2024 as I thought there was an issue that required window replacement, but it turned out I could fix it with caulk so I did not proceed with any quotes. My quote was done by Jeff. During my quote session, Jeff made several comments that I took as a misunderstanding of social cues, but I now know were not. Two months after my initial quote, I received a text message from Jeff's PERSONAL device. Prior to this, he had only communicated with me via a work device. This text from Jeff was disturbing, inappropriate, and concerning from a safety perspective. Jeff ABUSED his access to customer data to hit on a customer nearly HALF his age. I was hesitant to reach out to the company as I did not know these men (The owner, Mark, and Jeff) and feared retaliation; however, I did not want this to happen to another young woman so I left a review through the BBB. Mark reached out within a few hours expressing his apologies and disgust with Jeff's actions and assured me Jeff would be fired first thing Monday morning. I spent the weekend beefing up my home security system just in case. Come Monday, I hear nothing. Which was fine at first. Tuesday morning, I received an email stating that Jeff was not fired, that Jeff was a "good man", it would "be a loss for us to have to let him go", and asked for my forgiveness. Our definitions of what make a good man are vastly different. I also let Mark know that I would not be manipulated into offering my forgiveness for the sake of politeness or either of their consciences. After letting Mark know of my disappointment, I was told that Jeff never meant to send the text but "accidentally" pressed send while editing the text. This does not explain how Jeff got my phone number on his personal device in the first place. The argument they may use was "there was a discussion about his motorcycle while he was in your home and wanted to follow up on that conversation" but I invite whoever reads this to put themselves in my shoes. A man whom I do not know is in my home and is rambling about his hobby. He already inappropriately hugged me when he saw I owned power tools. Would you feel safe as a petite woman telling a strange man twice your age and twice your size "no, I do not care about your bike. Please leave"? I have already told all of my friends never to use this business due to the lack of ethics and a spine from the owner and its' employees. Your personal information is not protected and enlisting this business to do work to your home is only putting yourself, your wife, your daughters, and your family at risk. My intention here is not to get Jeff fired, but to notify my neighbors and fellow Cobb residents that this business is untrustworthy. His actions regarding this matter are well within his rights as owner and they show his backwards priorities, lack of character, and bad morals. But it is also within my right to protect other women and homeowners in the Cobb area from people like this.

I have used Atlanta Area Window & Door 2 times for front door installation at two different…read moreproperty locations. The first time, I'd give them a 5 star. But the second time, I'm giving them a 3 star. I don't have much to say about the first experience since I thought that they did a great job that I hired them for the second job. However, the second job was riddled with issues and heartache. I shopped for quotes from different companies and I awarded the job to Mark and his team. The reason I award the job to Mark is not due to the price but due to the thoughtful and experienced comments he made and when he addressed my questions. I thought that this guy was someone who care and was not in the job just for the money. However, Mark is not the one that actually does the door install. He had a different team install the door and that would be fine as long as there were no issues with the door install. But there were issues. The installation team are great people - someone you could grab a beer with and chat. But they lacked the problem solving and attitude of someone who owned their own business. Issue #1: After the door was installed, the door did not close well. I had to push extra hard to get the door to shut. I asked the installer if there is something he can do to fix that. He did what he can on installation day (took an entire day to install and they worked past 5pm) and had to come back on a different day. On the second day, they made some changes to the door sweep. This made the door close better. However, this created an issue with a gap between the bottom of the door and the floor. While walking outside at night, I saw streams of light shining from under the front door. This allowed insects to enter my house. I brought this to Mark's attention and asked him not to send the same crew to fix the issue because the installation guy had already told me that he did everything he can. Mark was able to ask another guy to come and fix the issue. The new guy showed up and fixed the issue within 30 mins or less. This guy owned his own door installation business and does the door install himself. During the whole ordeal, Mark showed up on day one to supervise and ensure everything was on track but he did not attempt to remedy the work himself. Issue #2: I paid the original door installers $xx (i forgot the amount) in cash to install a nest doorbell. The doorbell was installed but did not work because a transformer was required and they do not install transformers. I had to pay a separate guy to install the transformer. In hindsight, I would should have paid a separate guy to install doorbell who can also install a transformer if needed. This was probably my fault but I felt like I paid for something that didn't solve my problem. Issue #3: 1-2 months after the door was installed, i noticed that pads at the foot of the door had ripped. I asked Mark to fix and his response was that he would send some pads in the mail for me to fix myself. It's been a month and I haven't seen any pads in my mailbox. I paid almost $6K for doorframe and door (which i still have to paint myself). For this amount of money I was expecting a better streamlined, worry-free experience.

Edwin and Jason come today and measured window size was…read moreperfect job Also cleaned floors. excellent.

Reached out one day after replacement windows were installed, representatives had a nonchalant…read moreattitude .. when I reached out to get a issued resolved...I was told if I wanted tinted windows go to Lowes and purchase window tint...so the phone conversation ended with we'll have some contact you within the next business day ...nasty nasty customer service....

A spring broke on one of our garage doors. Our vehicle was "stuck" in the garage…read more Paul (owner) took my call, gave a rough estimate, and arrived with Luke within two hours! Other than the spring repair, they discussed other "wear 'n tear" hardware that should be replaced, and also gave estimates on full door replacements (wasn't interested at this time). No high pressure sales pitch, just options to consider. They also fixed the sensors that weren't working on the other door, and installed a wireless keypad for convenience's sake. I thought the final repair costs were reasonable. Very friendly and polite and knowledgeable!

Jim McDonald is an excellent tech Quickly evaluated and…read morefixed the problem Gave me some options to upgrade my garage door without putting a hard sell on me. I really appreciate that when I'm ready to upgrade. This is the only company I'll call.

Patriot door was great! They replaced two garage entry doors for us. They gave a very fair price,…read moreordered the doors right away, and installed them when suited our schedule best. Definitely recommend!

We just had our screen porch done and are very happy! This company is amazing and definitely take…read morepride in their work and go above and beyond. I highly recommend them!

We had our windows installed by Visionaire Windows this week and couldn't be happier. From the…read moreinitial sales process to installation, everything was completely seamless. The entire team was friendly, professional, and clearly took pride in their work. Installation day went smoothly, they worked incredibly hard, and the cleanup was spotless. Most importantly, the windows themselves are excellent quality and look fantastic. After a few not-so-great contractor experiences in the past, this was a refreshing change. Highly recommend Visionaire Windows if you're considering new windows.

Had a great experience working with Visionaire from start to finish. They made everything from the…read moreinitial estimate to the proposal/financing/installation simple. The installation team worked late the first day to make sure all the windows were fully installed. A smaller team came back the next day to finalize and put the finishing touches on everything. They put everything back where it was: blinds/furniture. And overall it was an amazing experience.

I like the product, I got approved for credit, all the paper work was agreed on. Then....nothing…read more Weeks went by and I had to coax it out of them that they wanted more money to start the job. Just wasted months of my time and set up a credit for no reason.

Began order in Aug 2021 as of May 16th 2022 order of 9 replacement windows completed, between those…read moredates was very difficult, both mentally & physically on our part. Company constantly changing install dates, due to double booking, change is status from other jobs, holidays; which Window World sent their employees to Dollywood over Christmas. Our family wasn't able to even put up a Christmas tree, every time an appointment date was made window dressings, furniture needed to be moved away from windows, there was no wiggle room for Christmas decorations. First install Nov 27, 2021 went so terribly wrong, subcontractors were so inadequately trained for these types of windows. They showed up 2 hrs late and took their lunch as soon as they arrived, removed 1 window down to rough framing, the new window no longer fit the area. They tore off our house siding & shutters. The vinyl siding was put back on & no longer covered up to window. New crew Dec 7th, 2021 window fixed other windows installed. There had been many mistakes, bent siding, trimming inadequate, locks were not lining up, screens bowed, biggest window was to small, the list goes on. On Dec 16th inspection & some minor mistakes fixed. A new window had to be order from 1st window error install, an appointment was made for 02/03/2022, cancelled rescheduled 02/15/2022. New sash replaced, new problem noted on sliding window, unlevel & screen does not close correctly. New appointment made for repair. New contactors and try to fix leveling & screen malfunction, window looked terrible shabby correction. Again new crew again, crew realizes window was incorrectly measured 7/8" to small. New window ordered again! Finally as of May 16, 2022 job completed with no formal apologies or remorse for the mental anguish, constant moving of furniture & window dressings that was caused by the company & the employees. We had used Window World in the past from a different area and decided to use them again in another home purchase! Lesson learned..

Robert, Jason & Sarah are awesome to work with. GHP gets it done right and quickly everytime!…read more(*Note: GHP primarily works with contractors and distributors. If you are a homeowner, please contact your local contractor or distributor.) https://georgiahomeproducts.com/contact

We have used this buildings materials specialist on a number of occasions, and each time they have…read moreperformed perfectly!! They installed glass shelves, cut glass, reinstalled glass partitions and glass enclosures for our shower. The installers have been courteous, professional, clean, prompt, with excellent workmanship. Each and every time. Certainly a five star operation!!!

Best experience and outcome I could have hoped for…read more Called and left a message. Heard back in an hour. Talked through the repair and sent photos to Alex. Scheduling was easy. In fact, he had an earlier opening a few days later, offered it to me, and I took it. Showed up on time. Explained the process. We amended our price because I added an adjustment to the door not previously discussed. Very professional. Felt comfortable with Alex in my home. Would hire him again. My door is perfectly fixed.

My DIY project got out of control. 18ft. of dryer vent disconnected in the wall. Alex arrived in 20…read moremins to provide a quote. On the next day he fixed the issue and repaired the wall. , No drama!!!!