I've recently had two separate occasions where I picked up a nail in my tire, and both times I stopped by the Firestone at Keystone Plaza. I've been coming to this location for years, and they continue to provide professional and efficient service, repairing my tire quickly each time. Phil and Bobby are always friendly, helpful, and make the process quick and stress-free. I highly recommend this location for tire service or any automotive repairs. read more

We've used Keystone Plaza Firestone twice in the last couple of weeks. The first time, they patched a tire on my wife's car. They would not take any money for this service. Very much appreciated. The second time, they mounted and balanced a tire on my vehicle. Very friendly and easy to deal with. They performed the service for a reasonable price and I only needed to wait 30 minutes. I would highly recommend them. read more

Pleasant experience. Simple job turned out to be more challenging than expected but they handled it well. Service team experienced and congenial. read more

This used to be my favorite place to get my car maintenance done - I trusted the Owner, and I trusted his mechanics, and his price was always reasonable. On my most recent visit, I was dismayed to learn that the Owner had sold it to this new company. The new counter person was very friendly, helpful and efficient. He explained that they do a car inspection for free, and then let you know about any issues they may find, for you to take care of or not. He said the old place only fixed the problem, but didn't really look for anything else - I'm not sure how he would know this, but I didn't like him bashing the old owners. I received a call about 20 minutes after dropping my car off, telling me I also needed to get my filters replaced, plus I had a larger, more serious problem that needed to be addressed. I appreciated them finding this issue, and got a quote from them for the repair cost. It was so high, I decided to call another garage I like/use to see what their price would be. My car was ready before they said it would be, and they texted me like I requested them too, so that was all good. However, I paid WAY MORE than I did under the previous Owner. Also - I ended up taking my car into the other garage to get the larger problem fixed, and they charged me $200!!! less than this Firestone had quoted me. Even though this garage is convenient, they have priced me out of being a regular client. read more

My husband and I bring our vehicles to Keystone Firestone to have them serviced for regular maintenance and have always had excellent customer service. Our vehicles are always taken care of very quickly and all services are explained thoroughly to us. The pricing at this Firestone is great - very reasonable and affordable, even in comparison to other shops in the area. We'll continue to bring our vehicles here, fantastic service all around. read more

I cannot say how great this shop is! The workers are attentive, respectful, not pushy, and will work with your budget. They were able to uber me home after dropping my car off AND followed through on their word that my car would be ready to pick up the next day by a specific time. Customer service skills and service skills are exceptional, thank you for all you do and I will be back with all my future car needs! read more

Highly recommend. Patched my tire same day. Super friendly and super fast. Will definitely be back.

Great service and a job well done. Staff was professional and friendly. We will be having all of our cars serviced here.

We came here for the first time just to ask them to fill our tires, which they did immediately, for free, with a smile. So, a few months later a different place told us we needed new tires for $880 and a new battery for $380. We decided to try Keystone Firestone for a second opinion. They installed new tires - the same type that came with the car originally - for almost $200 less. And the battery? He said yes, it was bad, but the sticker indicated it might still be under warranty. I couldn't remember when we bought it, so he called Autozone because it was their brand, gave them my phone number, found out it was indeed under warranty, then sent me there where they replaced it for free. WOW! Honest. Helpful. Fast. This is our new go to car place!!! Sam is the best! read more

What a wonderful experience. I had my 60,000-mile checkup at my dealer, and they said they had installed the new windshield wipers I requested. They did not! I called Keystone Plaza Firestone and they said they could order the correct windshield wipers in about 20 minutes. When I arrived, the part was waiting for me. The replacement was done in no more than 10 minutes. Great customer service and friendly staff. read more

Had the best experience here!! Tom and all of the guys were so kind and helpful. Prompt friendly service and so reasonably priced. Will definitely be back for future auto needs! read more

I drove there this am, after I filled my tire up with air and 30 minutes later it was low again. I was dreading what the cost would be and how long it would take, as I had to get to work. Wow, they fit me right in and the cost was SO REASONABLE, I felt like I was given a gift today! Loved the small town feel and how kind everyone was! THANK YOU!!! read more

This store was a great place to get your car fixed at a reasonable price but not anymore. The store was sold, so what was a single caring owner, has turned into a bunch of greedy investors. They even managed to scare away their best mechanics. read more

I picked up a screw in my tire last night and needed to get it fixed ASAP as it was losing air fast. I stopped in this morning and they fit me right without an appointment. I was back on the road in less than a half hour! The staff is very knowledgeable, polite and offer great customer service. The price was very reasonable as well. I would definitely bring my car back for service. read more

you want professional? you want quality? you want technical auto knowledge? look no further than our neighborhood keystone plaza firestone! the owner/manager (sam) is top notch and leaves you satisfied you came. thanks again keystone firestone for the awesome job!!! read more

i had a screw in my tire and my dad and I went to get it fixed today and I didn't catch her name but the woman that was working patched it in maybe 15 minutes! free of charge! we got bahama bucks while we waited. very pleasant, thank you! read more

Recently under new ownership and my first service experience with the new owners was extremely positive. They helped me quickly and efficiently. I will continue to come here for all of my car and tire service needs. read more

I really appreciate their availability. It was past midday on a Sunday and they were one of the few places open till 5pm. The mechanic was super helpful and took the time to explain the options and answer all my questions. All the charges made sense and I like that their work comes with a warranty. I went from a flat tire to ready-to-go in about two hours even though they were slammed with work. Thanks guys! read more

My husband took his Jeep there for the AC to be serviced and they forgot to attach the airbags and bolt down the brakes. Luckily, my husband was driving and knew to pull the emergency brake. They were pretty flippant about the fact that my 17 yr old son had been driving the car not 30 mins before my husband. I can tell you that he would have wrecked and hurt himself or someone else. When we confronted them they said that "nothing happened" so they did not feel the need to give us back some of our money on the AC service when they turned our Jeep into a near death trap!! read more

Ron was amazing!! His service was very efficient! Even though the place was busy, he had me in and out in less than half an hour. I had called the day before about needing a tire. He had it there waiting for me when I arrived!! He saved me $50 over what I was quoted elsewhere. Honest and reliable!! read more

The Mazda dealership told us we had to replace the brake pads right away on my wife's car. I was suspicious because we bought it new 4 years ago and hardly drive it. So I took it in to Keystone Plaza Firestone for a second opinion (because we've been swindled by the dealership before) and were told the brake pads were fine and didn't need replacing yet. Had they told me they were worn down I would probably have had them replaced. Good to know the guys here are honest. I'll definitely be back when they do need changing. read more

My daughter's car was leaking coolant in a specific spot. Brought it to Keystone Plaza Firestone in hopes they could replace the plastic part that had cracked and where the coolant was leaking from. We did not have an appointment. They were able to not only get the part but got it replaced and back to us the next day! And did an oil change!! This particular Firestone also found the problem to the slow leak in one of the fairly new tires on the same vehicle and repaired it for a very low price. Prior to Firestone, we had taken it back to the place we bought the tires from on two different occasions with no luck on them fixing it. We also had our go to dealership see if they could find the problem and they could not. Keystone Plaza Firestone has helped us twice now with our daughter's car. They are friendly, efficient, and reasonably priced. We will continue to take our vehicles there (that aren't otherwise under warranty). read more

Had to get new tires fast and was surprised at how quickly Ron was able to get them ordered and installed. Most importantly he did it for a GREAT price and didn't take advantage of my urgency to get it done. Definite bonus! Would highly recommend, would definitely use them again, and I give them a A+++ for customer service. You won't be disappointed. read more

This place is a rip off. My most recent visit was for a grinding sound when I applied my breaks. Ron told me and showed me it was the rods even though I had recently had the front breaks done. I questioned why it wasn't noticed at that time and his answer was "if they were bad then we would have told you then". My neighbor heard me driving by with the grinding sound and suggested it was the rear breaks. So I'm sure the tie rods didn't need to be replaced it was simply the rear breaks. I won't go back! read more

Ron, Jerry, and Tom are probably the most upright guys I've met in the automotive industry. My family and I are long time customers, and as a female in the automotive repair industry, I can promise this place and these guys do a great and honest job, and never take advantage of their customers. I will forever recommend this shop to anyone and everyone who will listen. 110% recommend. read more

Keystone Plaza Firestone is located on Gunn Highway extended (about a mile north of Sickles High School) in Odessa. This is a privately-owned franchise, and not to be confused with the folks that run the Citrus Park Firestone (company-owned store). Keystone is my go-to place for auto repair service -- anything from a simple oil change, tune-up, and tires, all the way up to complex brake jobs, transmission overhauls, etc. I've found them to be very fair with their pricing and extremely honest about my options for solving any issues. These guys have been keeping my SUV running for the past ten years, and I am extremely satisfied with their service. A bit out of the way for some people, but well worth the inconvenience if you're looking for some excellent mechanics. read more

I went to Christian Brothers and was quoted $2400 to fix my A/C. I called Keystone Plaza Firestone and they quoted me $1200 for the work. I'm so glad I called and got a second opinion on the quote and came here instead. They weren't trying to up-sell me and offered great service. Highly recommend! read more

My family and I have been using Firestone Service Centers for years. Up until recently we have been loyal customers of the Firestone Service Center in Dunedin. We now live in the Westchase area and go to Keystone Plaza Firestone. They came highly recommended by several people in the area. Well I never thought I would find a better crew than in Dunedin...but I did. They are EXCELLENT. I have taken our cars in a couple of times so far for scheduled maintenance and "other" things and have been totally satisfied with the service, Ron Chandrakuar and his staff are courteous, professional, knowledgeable and above all-HONEST! I would highly recommend them to anyone looking for a breath of fresh air when it comes to their automobile maintenance and problem solving. You won't be sorry. read more

These people you can trust with most car issues in addition to tires. Been a customer of theirs for over 5 years. Very please the quality, cost and time constraints read more

They charge fair price for quality work with integrity. Never recommends unnecessary work. Always ready when promissed. Have had them do simple & major repairs. Courteous, friendly & honest. read more

I found an on-line deal for tires for my truck; showed it to the owner on mu smartphone and he honored it on-the-spot, no questions asked. He had me in and out of there in under an hour! read more

This is an honest and friendly family-owned repair place. I have taken my and my wife's car there for over 3 years for oil changes and tire replacement and have always been satisfied. Fair prices and fast service. read more

Sometimes...just when you think there is no good left in the world...last week I was hurrying out to run some errands before picking up grandkids from school when I discovered that my tire was flat. Not just flat....FLAT. And my husband was out of town. And I didn't have time to wait forever for Roadside Assistance. And I have no idea how to change a flat tire. So I called the guys at Keystone Plaza Firestone near my house. I explained what was going on...right down to the part where I needed to pick up the grandkids....in about ten minutes a guy arrived at my house, took the tire off, took it back to Firestone and fixed it, brought it BACK to my house, put it back on....and told me I did not need to pay him anything!!!!! Of course I couldn't do that...but the fact that he SAID it was amazing!!!! There are many good people in the world...and some of them are right in your own back yard. Now I'm going to to pay it forward the next opportunity I get!!! Thanks to the guys at Plaza for rescuing this damsel in distress!!! We have been customers for many years and their service, knowledge, and skills are always top notch!!! read more