We got our car an oil change, the tires rotated, a new battery, and a few other things…read more We have always noticed Christian Brothers, but never thought to go there. My husband wanted to try a new place. We are happy we did. The customer service is great. Very welcoming. No "Gen-Z Glare". The inside waiting area is nice and relaxing. I would not have had an issue waiting there while the car was getting maintenance. However, our car was going to take awhile. They offered to drive us home and pick us up. This turned out convenient because we were able to continue our day at home. Highly recommend.

I was previously in the tire business. They tried to tell me, they couldn't repair my back left…read moretire because my front tire tread was too low. I've attached a picture of a perfectly good back tire in question. Horrible customer service didn't even offer to inflate it for me to get to the next shop. Steer clear of this place. Trust me.

I am revising my review of Christian Brothers Automotive in Wesley Chapel. To be honest, I was…read morevery upset when I felt like I was getting the run around. However, after speaking with Nick i realized that there had been some mis-communication between me and the service representative. Nick has been at Christian Brothers for many years...I remember when he was a service technician and very good at it. I apologize for my character which was really not me at all. I allowed my emotions to get the best of me. Nick also explained that he understood that there were some problems on his end with lack of communication as well. It's good when people can come together and rationalize their differences in a civil and adult manner. As I mentioned in my initial review, I have always been satisfied with Christian Brothers automotive workmanship and honesty when dealing with them. While my initial experience in my mind was a let down, the way Nick handled the situation has totally earned my "trust and respect," and for that reason, I am happy to change my rating to 5 stars. I will definitely be a returning customer and highly recommend them.

I have had work done on my truck several times over the years and they do very good work. I…read moreappreciate the professionalism, quick as possible "but not rushed" work they perform. I also the communication we've had while they had my truck, and, the patience they've had with me, and my schedule.

Christian Brothers auto shop is a great place to bring your car for auto repair. They are very…read morethorough and do a great job on repairs.

The technician there is not well experience. My ABS light is…read moreon so I took it there to get a diagnostic. Which a diagnostic cost $190. He say that my power steering module has to be replaced which he quoted me for $2500. I told Austin to tell a technician to check on the ABS module. Austin assist that is not the problem. So I got a second quote at a more experience, Mechanic. Like i say its the ASB module. Half the price. I have a really bad experience and I don't recommend.

My daughter thought her check engine light was on, so she brought it to Christian Brothers for a…read morediagnostic test. So we left it there and got a call about 15 minutes later saying it was just her tire pressure light. They could've easily charged her the diagnostic fee and she wouldn't have know any better, but they didn't. Very honest, and they just earned a lifelong customer. Highly recommend!

Oil change was priced well. Windshield wiper replacement cost more, which is absurd. They upsell…read morebig time! Also they failed to use a mat cover and got grease/oil all over my light grey mat! Honestly, offering cookies and flowers is less important than keeping my car clean! Very unprofessional!

Great help with our truck Pricey but the did the job…read more Friendly mechanic very helpful

In April, I contacted several local shops for a quote to replace both front CV axles on my 2016…read moreToyota Highlander. Christian Brothers Automotive had decent reviews, was conveniently located, and provided a mid-range quote of $1,150, so I chose to move forward with them. I dropped off my vehicle on Thursday, April 30, with the understanding that work would begin the morning of Friday, May 1. Around 12:30 PM that day, I received a call stating the carrier bearing was rusted and might need replacement, and that I would receive a follow-up estimate. After waiting two hours with no update, I called back and was told the advisor had misspoken--the carrier bearing was part of the CV axle and did not need replacement, but they were having difficulty removing it. I was then informed the repair could not be completed because they were out of gas for the torch, and the vehicle would not be ready until Monday. This delay was extremely inconvenient and required me to arrange and pay for a car for the weekend and into the following week. At no point during these conversations was I informed of any additional labor charges or a potential increase in cost. On Monday, I was notified the vehicle was ready, but the total had increased to $1,728.77--significantly higher than the original $1,150 quote. The increase included two additional hours of labor for $329 and $49.27 in shop supplies, neither of which had been clearly communicated or approved in advance. I did approve an alignment for an additional $164, but that was the only added cost discussed. While I understand that complications can arise--especially with older components--the lack of clear communication, inconsistent information, and failure to disclose additional costs beforehand made this a frustrating experience. When I raised these concerns, I was told I had approved the additional labor, which is difficult to reconcile given that no hourly rate or estimated additional time was ever explained to me. Transparency matters. I also brought up the fact that you failed to quote me $50 for shop supplies. I asked for a full quote over the phone. Don't hide charges. Based on this experience, I will not return or recommend this location. Feel free to give me a call to further discuss when and how you provided me additional cost and when I approved these additional costs. Invoice for RO #24312

Christian Brother Automotive Apollo Beach Location - They are committed to giving the very best…read morecustomer service. They deliver on their promises and take good care of their customers. They went above and beyond for our business vehicles.

My under shield on my car fell off and started dragging yesterday and I called Christian Brothers…read morebecause it was the nearest automobile shop. OMG!! They removed it for free and they told me if I order the new part off Amazon they'll put it on for free! WHAT? They took the part off in, I kid you not, five minutes tops. And Kristie is the sweetest. It's hard to come by good, efficient customer service nowadays but i will always come back here. What a pleasant gem in Apollo Beach.

I have only been to Viera location. I highly recommend these people. Did great job about 2 years…read moreago. I believe the man i dealt with had high values and was honest

Friendly, but beware. I asked to check out a small noise my car was making. What I got was a an…read more$8000 estimate of every fix you can imagine. I politely said no thank you and went to another mechanic. I showed them Christian brothers estimate and they laughed. They fixed everything for $500. Some examples. To replace headlight was $1000 other mechanic was $200. Also Christian brothers said my power steering fluid was leaking and could fixed for roughly 400-600. Turns out it wasn't leaking at all. Just be cautious and maybe get a second opinion if you see an outrageous estimate.

I took my wifes 2004 Lexus GX 470 in to rebuild the transmission i Jan 26. When I picked it Tim the…read moreson advised me to drive it easy for the first couple of hundred miles. I did and after 250 miles I drove it up yhe Veterans expressway and immediatly my wife and I NOTICED A VERY UNUSUAL VIBRATION, we turned aroundand I brought it back to Moye transmission. Spoke to Tim explained what was going on and he leave and will take a look. a few days later I got a message to please come and get the Vehicle, thay had no roommto keep it, message followed from Tim Jr. "me and Tim senior both have driven the vehicle, neither one of us feelitis the transmision, IT FEELS LIKE YOU ARE EATING UP THE RUMBLE STRIPS. It might be something with the tires or suspension,

I was recommended here by another shop that does not work on transmissions. Showed up at my…read moreappointment time and Tim quickly diagnosed the issue. Broken bushing on shift rod in my 2004 CTS. Though 21 years old, car only has 45,000 miles on it. They took the car in while I waited and had in done in no time. Fair price and good service. What else can you ask for? I'd be remiss if I did not mention that the technician that worked on the car was very nice, as was Dee, who works in the office. Thanks!

There is nothing Christian about the response I received from the franchise owner, Brad Copland…read more Christian Brothers Automotive Repair in Bradenton performed a faulty repair that lead to total engine failure costing close to $10,000 to repair. He had the nerve to send me a letter denying responsibility, yet offering $1,000 to "settle" the incident. Read their warranty carefully. This could happen to you. From their warranty page - "Warranty coverage will not exceed the dollar amount of the original repair." So, they cause damage costing thousands and you might be covered for a fraction of the repair cost. Or get a laughable offer to go away. Gone are the days where people have principles - do the right thing, own their mistakes, try to improve, and earn trust. https://www.cbac.com/about-us/nice-difference-warranty/limitations-and-exclusions/#~a2421f31-6eb4-41a6-9cba-a127b6ee0bf3

Took my car in to get the A/C repaired. Not once but Twice did they tell me that the repair would…read morebe done by a certain day, only to push it back. When I finally did get the car back, THEY BROKE IT! It completely shut down on the way back home and WOULD NOT TURN ON. To their credit, they picked me up and fixed the car at no extra cost, and gave a discount on the A/C repair, which is more than I would expect from some mechanics. However, I could never in good conscience recommend ANYONE go here given my experience.

You cannot do better anywhere. Go to this business. They will leave you totally impressed…read more Can't say enough good things about Christian Brothers. It is a pleasure to do business with them. My van needed a lot of work. I was concerned about where I might get honest work. I got a trusted recommendation to CBA. I was completely blown away with them at ALL stages. From the first phone call to my final satisfaction with the work, everything CBA did was friendly, quickly scheduled, transparent, and fair. Their customer service communications set a standard not for automotive, but for ANY service organization. i will be a lifelong customer.

good customer service from Nick. I called to get information on my car and he was very professional…read moreand helpful.