If you live local even in Piedmont don't book here locals can't stay here if they just need away…read morefrom things at home. They just canceled my reservation and waited for me to drive all the way there thinking I'm checking in. No call just had a paper on the counter that she showed me and told me after I went all the way there. I know it wasn't her rule but it frustrated so bad since nothing on the website stated that and didn't call and let me know. Plus it was late and I had my little one. But i could tell she didn't want to do it but it could have been handled differently and my time and gas not wasted. So if you are local I don't know how far out they consider local you cannot stay here.

Staff were friendly and helpful. A lot of breakfast options and plenty of food. The rooms were…read morefairly clean

Fantastic romantic getaway. Inn keepers were warm, friendly and inviting. Tucked up on a…read moremountainside in Mt. Savage, The Castle whisks visitors away to a time long ago as you walk through the doors. The archways, hard wood floors and time appropriate fixtures add to the feeing of being in another time and another place. The rooms are spacious, the vaulted ceilings are amazing with trim and design. Each room has its own unique charm. The breakfasts were amazing. Day one was red velvet pancakes, eggs and bacon. Day two was a bacon quiche and a veggie quiche. Will definitely be back again.

A beautiful, unique, and romantic stay in the mountains. Located only 2 hours and change from DC,…read morethis was the perfect getaway for my husband and I. The Castle is filled with history, tastefully decorated, and the food was to die for. We stayed in the Munday Suite which has two rooms- one of which has a fireplace and a very comfortable chaise lounge. It was neat seeing the old fixtures in the bathroom, such as the claw foot tub. Really the star of the show was waking up and seeing the fog rolling in off the mountains and sitting down to a very hearty 5 star breakfast. I'd recommend doing the Western Maryland Scenic Railroad and dining at the Gin Mill to complement your stay.

My mom talked about this property for years. She lived in Pennsylvania and attended a wedding and…read moreshe was always convinced I'd love it here. I was living in California and every time I'd get back to the east coast, she'd suggest going here. Unfortunately, we never got to experience a visit here together after she suddenly passed from an aggressive cancer. It became my goal to come here and visit with her on my mind. Years later, I moved back to the east coast and booked a random weekend just for fun. I'm married now with kids so we made the drive here to experience all that the Omni had to offer. I've stayed at other Omni resorts and I wavered on what this place would land on ratings wise. Overall, it's a beautiful hotel with a lot of history that I loved learning about. My kids absolutely loved the indoor pool. It is as gorgeous as the photos look. It's a nice spot, especially when it's a chilly Pennsylvania day like when we visited. With that said, there isn't a ton to do here with kids. It was the perfect amount of time for us, but met other families who were struggling to keep their own kids occupied. There are some really nice trails around the property, which are perfect. And you can also check out some free toys and games from one of the shops inside. That said, if you don't have great weather, options can be limited. We didn't get a chance to visit the spa, but the space looks amazing from what I saw online. The rooms were spacious and well set up for a family. We ate at a few of the restaurants on site. Service was mostly on point though the tavern was really off. Our server was perfectly friendly but pretty much messed up the entire order. I would go back but not sure I'd be eager to rush back anytime soon. We did enjoy the experience but I think a few bumps could be worked out such as helping with our luggage upon arrival. We were able to valet but couldn't find anyone to help us with the bags and the rolling carts don't easily go over the front door to get inside. Between me and my partner, we were able to make it work. But it's those small details that make a property really stand out.

Jo Ann, Josh, and I came to celebrate Joanne's birthday, and we had such a wonderful experience. We…read morestarted the day at the spa with pedicures, which was the perfect way to relax and celebrate. The spa staff were incredibly kind, attentive, and made us feel completely pampered. Afterward, we had lunch at the Frontier Tavern, and everything was fantastic. The atmosphere was warm and inviting, the food was absolutely delicious, and the service was outstanding. Every member of the staff we interacted with went above and beyond to make our visit special. From the spa to lunch, the entire experience was memorable and truly exceeded our expectations. It was the perfect way to celebrate a birthday, and we can't wait to come back again.

This place is pretty cool. Old school charm/history everywhere you look. Stunning views and a fun…read moredrive to the top of the "summit" where the hotel sits. The pools and hottub are a nice touch as well! As with any place that's been around for 100+ years, you can't expect perfection. The rooms are old school and purposefully lack common modern hotel amenities - such as a microwave or fridge. I also note that my bathroom had a steady stream of little ants on the floor/sink vanity. Didn't impact my stay, but if you are looking for things to whine about you are likely to find them. I strongly recommend Summit Inn so long as you know/acknowledge that staying in a place like this will have minor drawbacks but in its totality is a unique and pleasant experience beyond a place to lay your head at night! Thanks for having me!

2 pieces of advice to save you money and a headache. Call them directly to make a reservation. Do…read morenot even click through their website to other third-party retailers to book online. Also, arrive on time to check in. Don't come early and don't come too late. They won't check you in early, even just to secure your spot. come later and lose your spot, lose your money. Very old-school back asswards, "not my fault" process and policy. We went there last weekend to stay there after a wedding. We booked it online from a click through on their website. We booked a large suite with two beds and a pullout for $258. We tried to check in at noon, but they wouldn't accept us. We told them we wouldn't be there till after 10 PM and they still wouldn't accommodate. We arrived around 11 PM and tried to check in but they had already given away the large rooms so it's a good thing we didn't have my kids with us or they would've had nowhere to sleep!!! They actually told us that the booking online is not their problem, not their fault or responsibility to make right. And let's talk about that front desk service. I don't know why I had to wait so long so many times, but I did. And they did not refund us for using the smaller room. So rude. What a horrible little enterprise. the historic charm was lost on me from irritating and poor service!

How about first thing is when you have a reservation/confirmation number you have a room…read more Confirmation number showed me checking in 6/2 but didn't have a room until 6/3...could you wait an until while I clear the long line that's forming in lobby...called his sales manager who said the hotel is sold out. That's weird so my reservation says 6/2 on it and you'll check in everybody else and wait to deal with me and my problem that's clearly on your end? Never again will I book with Marriott. Had to drive another 20 minutes away to get a hotel. And that much further away form where I need to be tomorrow and the next day for work. If only there was a Hilton near by

Good luck trying to sleep with the bar across the street blasting music into your room.read more

An absolutely charming B & B. The room had that cozy feeling, the attention to little details were…read moreamazing (hand written notes to guests, bottle of wine waiting on arrival, plus more), and a three course tastey breakfast. The inn's resident cats were friendly and adorable. We can't wait to go back.

Highlawn Inn has been a great place to get away from the D.C. area in the past. The previous owner…read morepassed away earlier this year and Heather is managing it now. She's friendly and helpful. However, I had two concerns on this visit: 1. The mattress in the Victorian Suite on the first floor is way too soft and isn't planned for replacement soon. 2. Heather and others in the kitchen didn't wear face masks while preparing food and serving it.

I love this retro motel. I really recommend staying here. Great staff and the motel is family owned…read more, may not have a pool , but ithe retro furniture is great. They have chairs by the rooms where you can sit and watch nature and cars . Quiet and peaceful. Stayed here Twice and will again when in the area. Please give them a visit and stay. You have to call to make a reservation, which makes it neat also.

This is the cleanest Hotel I have ever stayed in! I'm the kind that cleans with Clorox wipes before…read moreI settle into a hotel room. No dirt found on my wipes after cleaning and I could tell it even looked immaculate. It is very retro in an amazing way--everything is in great condition. They even provide a mini frig. I love that. The staff are very friendly and welcoming. The room rates can't be beat for such a clean, large room with ample parking. Great location and easy to get to. I can't say enough about how cool this hotel is. It's like going back in time when travel was a lot of fun and people welcomed you to their property and town. This is the place to stay if you're going on the wonderful Potomac Eagle Scenic Railroad.

I don't know how I haven't reviewed The Garrett Inn yet! I loveee this place. I have stayed there a…read morefew times now, always in the winter for the Deep Creek Dunk. The property is family owned and they live on site. Communication for booking and up until your stay is great and check in is a breeze. Room 104 is my favorite and I have stayed there all but one time. The rooms are always clean, we'll furnished and stocked. The room with the ice machine between rooms 102 and 103 have a few extra towels and Toiletries available incase you need anything after hours. They only have 10 rooms and a parking spot assigned for each room with several extra guest spots. Right across the street there is a liquor store and a restaurant (currently vacant restaurant as of 2/2024). While visiting with the restaurant there, it was nice to have a spot for a quick bite. I highly recommend The Garrett Inn as they are consistent, well priced and just an overall wonderful experience.

I found a $400 charge on my credit card bill for this hotel and I had not stayed there for over a…read moreyear?? I called and was told I supposedly made a reservation in Oct. 2023 for August of 2024. I told the woman on the phone I did not make a reservation and she said she had sent me emails regarding this. I checked my emails, spam and trash..nothing? I asked for the manager to call me. He did NOT...she said I could dispute on my credit card. I called back and the manager was SO RUDE & UNPROFESSIONAL! He said,"I'll cancel it" and hunv up on me?? The woman I spoke to did not have my correct email and I needed to know HOW this mistake was made?? Did they give my credit card # to someone via the incorrect email she said she sent reservation to?? He hung up on me when I told him I was very concerned ??? I called back and said zi was not done speaking with him. He ssid" I am done speaking to you" then proceeded to say " don't ever make a reservation here agsin"! And hung up?? I was not rude, I just wanted THIER MISTAKE Zexplaimed and my refund. Now I have to cancel my credit card!! U believe this is a new owner !! Beware if you hove them your credit card!

Luxury experience…read more... Nemacolin is a place of awe offering so many amenities, views, activities, and much more. I stayed in the Chateau which did a fantastic job of integrating its artwork throughout while complimenting its architectural design. It felt as if I entered a historic museum. Butler service started the moment you get past the security checkpoint at the main entrance. Car valeted, bags to your room, and a bath can be ready for you. All and I mean all of the staff were super friendly and hospitable. There is a cigar lounge and shop that has a decent selection of spirits and cigars. Outdoor seating is also available on the massive patio area which connects to the lobby bar. For the sake of exclusivity I did not post the room interior. I did stay in the king bedroom which had multiple chandeliers, fully digital control operated lighting, curtains, and tv from the iPad. There was a proper coated iron tub which your butler is willing to make for you. Just call and request. The toilet was definitely what you'd expect in a luxury room, Fully automated, climate controlled seat, adjustable water temps and pressure, massaging, UV light, and several other features. In short walk up to it, handle business, still wipe yourself, and walk away. The shower had plenty of space and offered the waterfall/overhead feature most ideal for washing hair. The bed was comfortable and cooling. I do recommend ordering from the pillow menu. As a bonus there is a sweet treat brought to your room every evening. There is a menu for wake up call and refreshment service in the morning. Make sure you put the time in thirty minute increments. When I doubt rely upon your butler service. The housekeeping provided was excellent and comically enough it seemed everything I got out the bed and left I came back it was fully made. I was very appreciative of that. Don't worry about the PJ's landing and take offs. The noise cancellation in your room is more than adequate. 5 out of 5

We recently did a long summer stay at Nemacolin with two families (kids aged 7-15). We stayed in…read more"The Homes" (2-bed, 2.5-bath), which felt like upgraded ski lodges and worked perfectly for a family layout. However, parking at our lodge was a constant battle as staff members frequently took up guest spots. The resort has fun, quirky artwork and a great commitment to sustainability (the bee sanctuary was a highlight), but it is a mixed bag overall. The animal exhibits left us feeling a bit uneasy, as the animals seemed depressed. Service was also inconsistent. While the staff was generally nice, it was clear they need better training on luxury guest hospitality. Service took a major nosedive during prime dinner hours, and bars frequently ran out of signature ingredients. The dining was our biggest letdown. At Fawn & Fable, we were plagued by fruit flies/fungus gnats during dinner. The cocktails were easily the best on the resort, and the prime rib was good (though unmemorable), but my brother's steak was completely overcooked. Gusto!, the Italian spot on campus, was fine but ultimately forgettable. Nemacolin is an interesting place with plenty to do, and I can see it being a magical winter wonderland with snow. But right now, it lacks the execution and polish to justify a luxury tag.

I absolutely loved the design of the room. It was as immaculately clean as any room I have ever…read moreseen, and the bed was as comfortable as I can remember any bed anywhere. The wonderful experience was interrupted by the noise, however. The winter wind loudly whistled through the back door and the heater was also loud - no fan speed adjustment. If I find myself visiting the area again but in moderate weather, I'd be glad to return.

Drove 3 hrs for Wisp and had our reservations canceled at our original spot, called this location…read moreand the staff was super kind and helpful! They accommodated us on the spot and had a room clean and ready. The rooms are quaint, clean and cozy. It's decorated simply but has what you need. A fridge, microwave, toiletries, fluffy pillows and towels, lots of space to place your items as well. Out on the balcony there is a cute little bar sitting area and the fire pits. It is so cozy you really don't want to leave. There are drinks at the front and the staff are amazing! The female as well as the tall gentle man were great! Wish we got names. Walls are a bit thin but besides that get you a room and watch tv all day in their fluffy beds. Perfect place to relax! Will be back!