Showed up on time. Great service. Nice guy. Great prices. Highly recommend!! Miguel knows what he's…read moredoing!

I came down to Key West for a weeks vacation only to find my car wouldn't start the day after I…read morearrived. Miguel from Key Mobile Auto Repair came by that day and diagnosed a bad starter. The very next day he had the new starter in the vehicle and we were good to go. I would highly recommend this company to anyone needing repairs done to their vehicle. Extremely friendly and very professional!

Can't move your car, but need it fixed?! CALL SKIPPYS first…read more As we were getting ready to drive back home after our vacation. Our car wouldn't start; tried jumping it and still wouldn't start. called another business and said it would take about 3 days to fix. Called skippys and they came to us within 15 mins and fixed our car within 2 hours! He saved us from so much stress and saved our vacation! Great communication, Very patient, and knowledgeable in what he does. Highly recommend!! Thank you Skippys!

Came back to key west to a car with a flat tire.. Skippys fixed my tire the next day. While i was…read moreat work. Great customer service and very friendly.

We bought a new Gem E4 from this location a couple years ago. Having built a custom one online, I…read morehad a pretty good idea of the options and prices. I feel we got a fantastic deal on this one that they had already on the lot. It came with the upgraded batteries, premium seat, seats, premium wheels, and a few other upgrades. This was our primary vehicle for driving around the island for the past couple years. The staff was super friendly throughout the entire sale. We later returned to have some maintenance done on our 2017 Jeep Wrangler, and once again received outstanding service! I would definitely recommend these guys!

I called about a tire that kept going soft. They got me in right away and in less than an hour it…read morewas fixed and I was on my way back home. It was very reasonably priced. I will go back for other regular service. Betho

Came through for me yet again! Old truck still roadworthy because of their help. Thank you so much!…read moreFrom A/C to radiator to brakes,Diagnostic wizards!

I called ahead for my girlfriend who had to put a tire on her car they were already rude over the…read morephone. After she got there I got a phone call from her saying she just left because they were rude and raised their voice at her.

Been living in KW for a year and a half now. We have 12 year old jeep and she's had a hard time…read moreadapting to island life. Drove her from Chicago to Key West. So when we settled in and started to have some mechanical issues, we found Tires on Location. Being new to a town and not knowing if you are finding an honest business to do the work, naturally we were nervous about pricing, quality, and honesty! Tires on repair did not let us down!!!! They stand behind their work and the prices were very reasonable! We had a small hiccup the last go around with timeliness and communication, but at the end of the day they stood behind their work and it was quality! Highly recommend and we will be back!

Do these employees at tires on location sit around smoking crack & shooting up on heroin every day?…read more I purchased an OEM customized, very expensive electric motor/wheel from a factory - It arrived wrapped in 2 layers of plastic so nothing would get scratched. I took it to Tires on Location to install a tire...they charged me $65(plus tip) (!!!) to install ONE TIRE! And EXACTLY AS THE LAST TWO POSTERS - THEY DESTROYED MY WHEEL! I own a tire changer - the ONLY way you scratch rims this way - - is if it is intentional, callous, or being inept. I think "Tires on Location" is all three.

On the way for a weekend vacation from Miami, our front brake pads started screeching. We made it…read moreto Key West and asked around for repair shops but got quoted crazy estimates just to change the pads. Found Richard's Tune Up on Facebook and Reddit and just showed up before they closed on Friday. Jay was super nice and said it was no problem, we would have it fixed before we had to leave on Monday. Car was ready the next morning and the price was incredibly reasonable. Thank you Jay for the quick repair, you saved our vacation!

Very disappointed I had my front and rear brakes changed two weeks down the road I'm having the…read moresame issues as I was prior to having my brakes changed and when I took my car back to Richard's tune up he didn't have time to even take my car around the block customer service is key especially when you have people that are local that come to you on a regular basis very very disappointed

I honestly can't say enough about the amazing service I received at Lonnie Hensley! Wish I could…read moregive them 10 stars! My Story: I headed down to Key West for a quick day trip on Friday, December 23 (i.e. the holiday weekend and a time when we all want to get out of work early to spend time with our loved ones). Our car stopped running and we were in a bind! I called several auto repair shops at around 1:30/2:00 pm. Most of them were unavailable or unwilling to take on our job. Time was of the essence, since I had to return the car and catch a flight the next afternoon. Spoke with Max on the phone and he was super patient, friendly, and understanding. He explained that he wished I called 30 mins earlier, since he literally just wrapped up a holiday party they threw for his staff. The party had wrapped up and he sent his whole staff home. However he knew it was the holiday weekend, knew that I had never been to Key West before and would only have a little bit of time to enjoy it. So with that said he and the only other mechanic around decided to take our job on, even though they were supposed to head out themselves! They quoted me the best price I had heard, and let me know that they base their prices off of a more standardized, nationwide pricing system. So we get there and drop off the car, for a job that would clearly take several hours. In the meantime, we could have relaxed on their clean, comfy lounge area that has a large tv with a Roku, Netflix, etc. Instead, again because they knew it was our only chance to see Key West or maybe just out of the kindness of their hearts, they offered us a loaner car, free of charge. That way we were still able to head into town to explore, eat, and have fun! They finished the job, and were still patient and friendly with us, even though we didn't get back to their shop until late. I can't thank them enough! I still managed to have an amazing day, thanks in large part to them and their efforts!

Rear fender crunched on Mercedes GLK. Lonnie Hensley Automotive was the most competitive quote of…read morethree local shops. Results? Customer Service: Great. Turn around time: As Promised. Quality of work: Flawless. Overall experience: Best ever.

I had my Range Rover in another shop for 3 weeks and they couldn't fix it…read more A friend recommended this shop and they got it fixed perfectly much quicker. They saved me a tow to Miami and the cost was much less than the dealer.

Took nearly two weeks and very poor communication. They made me wait 40 minutes in the heat to pick…read moreup my vehicle before accepting payment of $2700. Customer service and common courtesy are not part of the culture here.

I had driven down to The Keys from Virginia to visit my parents. On the trip down, my check engine…read morelight came on periodically in my 2015 Cadillac SRX. I called Niles, despite poor reviews, because they are the only show in town. The service department was very busy, but they were able to work me in the day before I was scheduled to leave to return to VA. In under 90 minutes, they fixed my car and had me out the door, with all repairs covered by my warranty. I would have given them five stars if they would have been a little more warm and friendly. This will be the last GM product I will own. I have had nothing but problems with every one I have owned. This car was my husband's purchase because I swore GMs off after my oil-guzzling Equinox. My caddy was in the shop the week prior to my Florida trip with a bad power steering pump. This time it was a solenoid replacement. Don't think I will be keeping it long...

Worst dealership experience I've ever had. Avoid this Miami takeover crap hole dealer…read more First, I couldn't get in for service on my lease that was not shifting into park for over three weeks. Absurd as this is a safety issue. Then I drop it off at 10:00 am, and add an oil change as it was due . They then call to say the oil change is done and "the part is on back order and they don't know when it'll be in" so why did you not let me know you had zero intention of fixing it. And yes you knew exactly what the issue was and what part was required to fix it as we spoke about it and you stated "this is a common issue". When I asked for a rental as my car is not safely drivable. Your service advisor actually stated "do you know how many rentals we would need if we gave everyone a rental, we wouldn't have any cars on the lot". Not my problem, this is why I pay to lease, so I don't have these issues. This dealership is a joke and has no customer service. Any other place on the planet this abomination of a dealer would never last. Avoid keys auto center (old Niles) at all costs.