Quality work, friendly staff On time appt schedule. Great…read morevalue for the keys I will use their services again

Great experience at this full service repair shop. My wife's car seems to be a magnet for every…read moremail or screw on the road, needless to say A-1 has been our go to for these minor jobs, but I will trust them for any major problems that will arise in the future.

Would not recommend.had an appointment for 3 pm for 4 new tires oil change and filter waited for 2…read moreplus hours. When car was returned oil and filter not changed . I verified the work 3 times . Was told oil change was not on paper work Lie I signed the agreement when I arrived . Lying to customers is not good business

BE CAREFUL!! They will quote you one price on the phone, get the work done, and now it's a lot…read moremore and your truck.

Rear fender crunched on Mercedes GLK. Lonnie Hensley Automotive was the most competitive quote of…read morethree local shops. Results? Customer Service: Great. Turn around time: As Promised. Quality of work: Flawless. Overall experience: Best ever.

Lonnie Hensley Automotive fixed not only one but two of my side mirrors and they both turned out…read moreperfect. The price was 1/3 of what auto body shops in Atlantic Beach, FL were telling me it was to fix it. I will always use Lonnie Hensley for my car troubles in the beautiful Florida Keys.

Took nearly two weeks and very poor communication. They made me wait 40 minutes in the heat to pick…read moreup my vehicle before accepting payment of $2700. Customer service and common courtesy are not part of the culture here.

Own and operate a trucking company in Key West and Quality Auto now does all me diesel repairs…read more Knowledgeable mechanics that diagnose and fix the problem rather than just replacing parts... Stephen Faraldo - With Faraldo Fuel

Do these employees at tires on location sit around smoking crack & shooting up on heroin every day?…read more I purchased an OEM customized, very expensive electric motor/wheel from a factory - It arrived wrapped in 2 layers of plastic so nothing would get scratched. I took it to Tires on Location to install a tire...they charged me $65(plus tip) (!!!) to install ONE TIRE! And EXACTLY AS THE LAST TWO POSTERS - THEY DESTROYED MY WHEEL! I own a tire changer - the ONLY way you scratch rims this way - - is if it is intentional, callous, or being inept. I think "Tires on Location" is all three.

We have used Tires on location for about 5 yrs, useing them for our company vehicles and personal…read more 2 3 months ago had them come out for my car oil change n tire rotation kid was here 30 mins tops said he rotated but didnt n charged us for it, last month my husband had them come out for his work truck, actually watched him threw our window , 20 mins , hubby says you changed the tires right ? Kid says yes sir..so hubby pays him gives him a tip even calls owner and says I physically watched your employee NOT rotate the tires and gave him the opportunity to he HONEST he didnt still charged us. Now yesterday they came out to change oil in my fairly new car & rotate, I go out there is a giant puddle of oil grease prints all over my car and kid proceeds to say oh the last guy which he has mental problems anyway put the oil filter in too tight, Well WHO PUTS AN OIL FILTER IN AFTER YOU CHANGE TGE OIL so now I go to move the car back so I could work on an oil spill they created and my car check engine light is on and says engine in distress! They were trying to beat it out of here before I saw it..Im like wait a minute whats this!? He says oh I gotta go back to shop after they close and get the computer to get that code off n reset car, im like ok its after 5 now. Again call owner owner says he will come up. Never did said the original guy that never rotated the tires that guy says im just here to clean an oil spill (also let him know his fellow employees were putting blame on him and are saying your mentally ill) my husband calls owner whom now proceeds to say he cant get up here but is sending the 1st guys back. We own a successful HVAC company we know mechanics so a simple oil change turned into a nightmare and now I have the worry that they permanently F'ed my vehicle up which after I drive it today if 1 drop leaks my lawyer will be my 1st call. TOTAL INCOMPETENCEY They used to he efficient but ever since some divorce or something happened with the owner its been shit! We will no longer be useing their services and will try Pit stop . I think the owner should get his ass back into a truck and retrain his employees!

Dropped my truck off for them to look at a front end concern while driving. 24hrs later they called…read moreto say its ready for pickup cost was 127.00 I arrive and they had a 7 page estimate with a total of 9800.00 to change out everything front to rear! It was exhausting to stand there and be told what they wanted to do and they didn't even address the issue or catch the reason why my truck had a pull. The issue was a bad right front tire that the tread had separated from the inner tire... thats was the issue. I found it. This shop isn't what it used to be when the original owner was alive. They just want to sell you parts and fix nothing.

I arrived at 7 am for an oil change , they took my vehicle right away. Great customer serviceread more

Can't move your car, but need it fixed?! CALL SKIPPYS first…read more As we were getting ready to drive back home after our vacation. Our car wouldn't start; tried jumping it and still wouldn't start. called another business and said it would take about 3 days to fix. Called skippys and they came to us within 15 mins and fixed our car within 2 hours! He saved us from so much stress and saved our vacation! Great communication, Very patient, and knowledgeable in what he does. Highly recommend!! Thank you Skippys!

Came back to key west to a car with a flat tire.. Skippys fixed my tire the next day. While i was…read moreat work. Great customer service and very friendly.

Fantastic service! Tommy himself will address any of your concerns, work was done impeccably and in…read moreless than 4 days. Book ahead of time, they will work with most insurances. The secretary/assistant is a sweet lady who will also give you time, valuable information and updates. Let's not forget the gentleman who cleans the car after the job is done! I've never had my car looking like new before! after working with them I will recommend them 100%

Tommy was fantastic every step of the way, from the initial consultation to the work. He was…read morepleasant to speak with, very down to earth, and understanding of our needs with a kind sincerity. The service at this shop was very smooth. My partner and I had a rental van with a damaged bumper that hopped the curb and scratched up the underside the night before. We were torn over trying to have it fixed in KW or once we got back to the mainland where there would be more shops and a less captive market for this type of thing. Fortunately she called Tommy and he talked her through the initial damage assessment and told her to come in. When we arrived, Tommy came straight from the office to check out the damage in person, then knew exactly how to fix it and proceeded to get us straightened out immediately. One of the most convenient and speedy body shop interactions I've ever had. This shop seems to have a great team of people who care about serving their community and visitors, and I wish more body shops on the mainland were like Tommy's! Highly recommend if you need work in KW and want an honest team behind it.