Showed up on time. Great service. Nice guy. Great prices. Highly recommend!! Miguel knows what he's…read moredoing!

I came down to Key West for a weeks vacation only to find my car wouldn't start the day after I…read morearrived. Miguel from Key Mobile Auto Repair came by that day and diagnosed a bad starter. The very next day he had the new starter in the vehicle and we were good to go. I would highly recommend this company to anyone needing repairs done to their vehicle. Extremely friendly and very professional!

We bought a new Gem E4 from this location a couple years ago. Having built a custom one online, I…read morehad a pretty good idea of the options and prices. I feel we got a fantastic deal on this one that they had already on the lot. It came with the upgraded batteries, premium seat, seats, premium wheels, and a few other upgrades. This was our primary vehicle for driving around the island for the past couple years. The staff was super friendly throughout the entire sale. We later returned to have some maintenance done on our 2017 Jeep Wrangler, and once again received outstanding service! I would definitely recommend these guys!

I called about a tire that kept going soft. They got me in right away and in less than an hour it…read morewas fixed and I was on my way back home. It was very reasonably priced. I will go back for other regular service. Betho

Expert diagnosis. Fair prices. Reasonable wait time. Enables me to keep my old truck on the road…read moremany times.

Useless. Acts like he's doing you a favor just by listening to you. Constantly tells you how busy…read morehe is. Basically tells you he doesn't have time to work on your car. Then he gives you a date and time, but can't do it when he promises. Then he drags you along for a couple of weeks, says he will work you in, then he ghosts you by not answering your calls. Meanwhile, your vehicle is getting worse waiting for the repair. There aren't many options in Key West, so I guess people just tolerate this. Definitely a new business model for me. I've run businesses for over 40 years. I can't imagine treating customers like this. He never worked on my car, so I cannot speak to the quality of his work. I won't be going back. I'd rather have a root canal.

Great service,and they got us in and out fast for fair prices! I definitely recommend!read more

Do these employees at tires on location sit around smoking crack & shooting up on heroin every day?…read more I purchased an OEM customized, very expensive electric motor/wheel from a factory - It arrived wrapped in 2 layers of plastic so nothing would get scratched. I took it to Tires on Location to install a tire...they charged me $65(plus tip) (!!!) to install ONE TIRE! And EXACTLY AS THE LAST TWO POSTERS - THEY DESTROYED MY WHEEL! I own a tire changer - the ONLY way you scratch rims this way - - is if it is intentional, callous, or being inept. I think "Tires on Location" is all three.

On the way for a weekend vacation from Miami, our front brake pads started screeching. We made it…read moreto Key West and asked around for repair shops but got quoted crazy estimates just to change the pads. Found Richard's Tune Up on Facebook and Reddit and just showed up before they closed on Friday. Jay was super nice and said it was no problem, we would have it fixed before we had to leave on Monday. Car was ready the next morning and the price was incredibly reasonable. Thank you Jay for the quick repair, you saved our vacation!

Have been using Richard's for over 10 years and am grateful for Jay's knowledge, experience and…read morehonesty. He's repaired and maintained our Jeeps and Honda for the multiple trips we make to the mainland and trust he will never leave us stranded. Warned about potential problems, he's pro-active and saved us $$ many times.

Rear fender crunched on Mercedes GLK. Lonnie Hensley Automotive was the most competitive quote of…read morethree local shops. Results? Customer Service: Great. Turn around time: As Promised. Quality of work: Flawless. Overall experience: Best ever.

Lonnie Hensley Automotive fixed not only one but two of my side mirrors and they both turned out…read moreperfect. The price was 1/3 of what auto body shops in Atlantic Beach, FL were telling me it was to fix it. I will always use Lonnie Hensley for my car troubles in the beautiful Florida Keys.

Took nearly two weeks and very poor communication. They made me wait 40 minutes in the heat to pick…read moreup my vehicle before accepting payment of $2700. Customer service and common courtesy are not part of the culture here.

Own and operate a trucking company in Key West and Quality Auto now does all me diesel repairs…read more Knowledgeable mechanics that diagnose and fix the problem rather than just replacing parts... Stephen Faraldo - With Faraldo Fuel

I mean if you have a Nissan and you have to use them, then do it. They are expensive. Very…read moreexpensive. Did they do the work? Yes. I would love to find a mom and pop place in KW rather than return to them.

Worst dealership experience I've ever had. Avoid this Miami takeover crap hole dealer…read more First, I couldn't get in for service on my lease that was not shifting into park for over three weeks. Absurd as this is a safety issue. Then I drop it off at 10:00 am, and add an oil change as it was due . They then call to say the oil change is done and "the part is on back order and they don't know when it'll be in" so why did you not let me know you had zero intention of fixing it. And yes you knew exactly what the issue was and what part was required to fix it as we spoke about it and you stated "this is a common issue". When I asked for a rental as my car is not safely drivable. Your service advisor actually stated "do you know how many rentals we would need if we gave everyone a rental, we wouldn't have any cars on the lot". Not my problem, this is why I pay to lease, so I don't have these issues. This dealership is a joke and has no customer service. Any other place on the planet this abomination of a dealer would never last. Avoid keys auto center (old Niles) at all costs.