Great service,and they got us in and out fast for fair prices! I definitely recommend!read more

Do these employees at tires on location sit around smoking crack & shooting up on heroin every day?…read more I purchased an OEM customized, very expensive electric motor/wheel from a factory - It arrived wrapped in 2 layers of plastic so nothing would get scratched. I took it to Tires on Location to install a tire...they charged me $65(plus tip) (!!!) to install ONE TIRE! And EXACTLY AS THE LAST TWO POSTERS - THEY DESTROYED MY WHEEL! I own a tire changer - the ONLY way you scratch rims this way - - is if it is intentional, callous, or being inept. I think "Tires on Location" is all three.

This people go to your home no matter where you are in the island, they have 1 driver that can get…read morein on Sigsbee base. They are normally pretty busy so most of the time is per appointments. 2 weeks ago I had my tires change, and some concern over some parts of my vehicle that I already knew was going on but didn't have the time to fix, he suggested take it to their mechanic and if you want them to send you the mechanic it will be around $65.00 for a diagnostic. They are currently fixing my car today since we had to order parts for it. Some people say they are a little pricey but to me as long as customer service is done right you got my money and I did some research on my own for the parts that I needed and their price was like 20.00 over the online price so to me is worth it. She did said she call several dealers for the parts but couldn't find a lower local price available. Waiting 1 day to fix my car vs waiting a week or 2 for the same results for a safety issue is worth it to me. I have got their services before and they are on a growing pat, so still have some room for improvement in their part but I like them. I will recommend them for tire and oil change they go right to you and change it in no time.

Doing something that I never thought I would ever get the chance to do - I'm writing a 5-star…read morereview for a car mechanic! I've never once had a good experience in 25 years of owning vehicles. This team is top notch all the way around. Great front office staff, super friendly mechanics that can explain complex problems and their solutions to people that would otherwise not have a clue as to what they're talking about (personified here by me). Best part - I was expecting to pay about triple what my final bill was. Love Pit Stop!!!

Quality work, friendly staff On time appt schedule. Great…read morevalue for the keys I will use their services again

Great experience at this full service repair shop. My wife's car seems to be a magnet for every…read moremail or screw on the road, needless to say A-1 has been our go to for these minor jobs, but I will trust them for any major problems that will arise in the future.

We bought a new Gem E4 from this location a couple years ago. Having built a custom one online, I…read morehad a pretty good idea of the options and prices. I feel we got a fantastic deal on this one that they had already on the lot. It came with the upgraded batteries, premium seat, seats, premium wheels, and a few other upgrades. This was our primary vehicle for driving around the island for the past couple years. The staff was super friendly throughout the entire sale. We later returned to have some maintenance done on our 2017 Jeep Wrangler, and once again received outstanding service! I would definitely recommend these guys!

I called about a tire that kept going soft. They got me in right away and in less than an hour it…read morewas fixed and I was on my way back home. It was very reasonably priced. I will go back for other regular service. Betho

They have always done a great job when I had tires shipped to them. Clear pricing and while you…read morewait service.

This small tire and repair shop is a little off the main drag in Big Pine Key. On Saturday, January…read more24th, 2015, I was in desperate need of some help. My dad had driven our RV from Missouri to the Keys and had run into a low pressure situation. I stopped at the Mobil station near where we were staying on Summerland Key...no luck. The connector didn't fit. I then went to the nearest marine shop. No luck. The dumbo behind the counter said they didn't even have an air pump...even though there was one right behind his chair. He suggested I go on down the road to NAPA auto parts. I did just that. After listening to the two idgits behind the counter cuss at each other for 10 minutes and tell me that they couldn't help me, I just decided to look up a place on my own. I found Monroe Tire on Yelp, but it didn't have any reviews. I decided to go ahead and give it a try. It took me a bit to find it, and when I pulled up, I thought I again wasn't going to get any help. The first guy I talked to clearly didn't want to be there. He simply said that they weren't open and then got up and walked off. The owner then came outside, and I talked to him a bit. I know he was extremely busy and didn't really want to help me, but you wouldn't be able to tell it by talking to him. Keep in mind that I am in a huge RV, and adding air to the tires is no simple task. He really and truly didn't have the time to help me. I could see that he was backlogged, and that he was working the weekend to catch up. Regardless, I was in a pickle and didn't want to make the 23 hour drive home with low tires. After a minute of talking, he agreed to help. Even though he had a shop geared for regular maintenance, he brought out everything in his arsenal to help get the huge rear wheel caps off so we could get to the valves to check the pressure on the tires. Rather than go through the rest of the story, let me say this: he stopped what he was doing, helped me out of a very tough situation, laughed and joked with me the whole time and ended up only charging me $10. If you need help with any kind of auto service and don't give Monroe Tire a chance, you're missing out.

Rear fender crunched on Mercedes GLK. Lonnie Hensley Automotive was the most competitive quote of…read morethree local shops. Results? Customer Service: Great. Turn around time: As Promised. Quality of work: Flawless. Overall experience: Best ever.

Lonnie Hensley Automotive fixed not only one but two of my side mirrors and they both turned out…read moreperfect. The price was 1/3 of what auto body shops in Atlantic Beach, FL were telling me it was to fix it. I will always use Lonnie Hensley for my car troubles in the beautiful Florida Keys.

Expert diagnosis. Fair prices. Reasonable wait time. Enables me to keep my old truck on the road…read moremany times.

Useless. Acts like he's doing you a favor just by listening to you. Constantly tells you how busy…read morehe is. Basically tells you he doesn't have time to work on your car. Then he gives you a date and time, but can't do it when he promises. Then he drags you along for a couple of weeks, says he will work you in, then he ghosts you by not answering your calls. Meanwhile, your vehicle is getting worse waiting for the repair. There aren't many options in Key West, so I guess people just tolerate this. Definitely a new business model for me. I've run businesses for over 40 years. I can't imagine treating customers like this. He never worked on my car, so I cannot speak to the quality of his work. I won't be going back. I'd rather have a root canal.

Own and operate a trucking company in Key West and Quality Auto now does all me diesel repairs…read more Knowledgeable mechanics that diagnose and fix the problem rather than just replacing parts... Stephen Faraldo - With Faraldo Fuel

I had my Range Rover in another shop for 3 weeks and they couldn't fix it…read more A friend recommended this shop and they got it fixed perfectly much quicker. They saved me a tow to Miami and the cost was much less than the dealer.

Have been using Richard's for over 10 years and am grateful for Jay's knowledge, experience and…read morehonesty. He's repaired and maintained our Jeeps and Honda for the multiple trips we make to the mainland and trust he will never leave us stranded. Warned about potential problems, he's pro-active and saved us $$ many times.

Drove down to Ket West from St Augustine. Half way down my car started to vibrate hard. Made it…read moredown and got a recommendation to contact Richard's. Called me an hour after I dropped it off and they found that a piece of the tire tread was missing. Must have hit something on 95 roadway. No charge for finding the issue and Jay recommended a service to come to me and replace the tire.