I was a Walgreens gal most of my life but converted to CVS since moving to Kansas. I'm definitely…read moregood with the switch, though. I probably go to CVS once a week. Customer service is fantastic, especially the weekday morning staff. They're always very good about being patient and taking my billion in-store and manufacturers' coupons, ExtraBucks Rewards, sales items, and gift cards, making sure I have given them everything to get a maximum discount. I usually get brand-name products at grocery stores but I've found CVS-brand items are excellent quality. I almost always buy CVS baby wipes, bathroom paper products, health products, and nuts (their flavored almond mixes is our favorite snack!). I've only been to the pharmacy a few times but the times I have interacted with them were good. They're knowledgeable and helped us save money on prescriptions.

Terrible prescription pricing. Hate to play the crappy service game at Walmart but $$ leave little…read morechoice. Because of the prescription rip-off, I won't be buying anything from them!

This drug store is the best in Platte City! I highly recommend trying this one out, for both your…read morepharmacy and non-pharmacy needs. Like the other major drugstore in town, this location offers a full-time pharmacist and a drive through. The pharmacy staff is very knowledgeable and friendly. They have a very large selection of beauty and other care products, including over the counter medications. The non-pharmacy section inside is also fantastic. They offer all kinds of beverages, foods, snacks, candy, and non-food items like greeting cards, paper products, and small gifts. I wish it had more of a flower selection for their live flowers. The customer service here is above average as they are quite friendly and helpful. It's a bummer that this place isn't open 24/7, but oh well. For the time that it's open, it is well-deserving of their 4-star rating I'm giving them.

The pharmacy at this Walgreens is the worst customer experience in retail I have ever come across…read more The employees have total lack of consideration to the needs of the customer.

They are literally always out of medications. Ill be switching to CVS in town. It's ridiculous how…read morelong they expect people to wait for prescriptions.

I've only been here once - which is odd because I go to Walgreens here at home a million times a…read moremonth, and I've traveled to Leavenworth/Lansing Kansas a million times. Either way, this Walgreens is just like the others; it's got everything you need. Maybe I'm biased, but I'm a Walgreens (over CVS) guy.

terrible customer service I was hung up on after a two hour drive, where I called in advanced to…read moremake sure my medications would be ready for pick up. As I pulled in the representative whom didn't say his name told me the longer he was on the phone with me the longer it would take to get my meds filled they would be filled when I got there- I was there-said that and he literally said your gonna have to wait and hung up on me. the store manager don't apologize or make the employee who hung up apologize either not havong a single clue I'm healing from a gunshot wound and the meds were for my ptsd so thank you walgreens for giving me a reason to hate corporations like yours especially when you can't even treat your PAYING customers with respect and kindness

Pat helped me out of a very tough situation and I can't thank him enough. While travelling out of…read morestate I realized that the converter for my CPAP machine was broken. Needing my machine in order to sleep I called a few local places to try and replace it but didn't have any luck. Pat was extremely generous and not only let me borrow the converter I needed but did it at no cost as he understood the magnitude of my situation. I am forever grateful. The signs outside highlight that Rogers Pharmacy won the Reader's Choice award for '16, '17, &'18 and I am not surprised! Thank you!

It's slowly getting worse service here as the years go by. I have always tried to support local…read morebuisnesses first as much as possible, as I own several. We do expect some bad service with young staff at places but this isn't the case. It's the other end of the spectrum. Couldn't pick up my meds as she couldn't here my date of birth and refused to accept my driverse liecense which shows the DOB and she has to scan it anyway as the meds are a controled substance. Some of these oldest staff really show how they hate having to work in their late years. They can't hear and have snippy attitude just because they can. The attitude of jump when she tells you to jump and how high or she won't do anything for you. Well, that just makes people go elsewhere no matter what buisness you are. Or just move purchases online and not deal with staff ego or bad personalities. So sad to lose businesses from poor service no matter the employees age or abilities.

Love ordering my groceries online and picking them Up,…read moreespecially when it's cold outside! I don't have to stand in line to scan and sack my groceries either!

guy in black backwards hat and glasses followed us around and kept staring at us for no reason. I…read morefound it rather rude and it made me uncomfortable. Next time I come in there better be no staring at me.

Carolyn is an extremely efficient team member. Easy to see she knows the pharmacy dynamics well and…read morecommunicates with the customers in a pleasant, personable tone. I have used many CVS pharmacies over the years and the majority of my visits have been fully satisfied. Carolyn stands out as a go-getter and a template of how customer service should be. I also want to commend the pharmacists whom have always filled our prescriptions quickly. Will definitely make the Leavenworth location our primary pharmacy.

Only reason it gets 2 stars is because the people working there are helpful. The AI phone system is…read moreslow and gets confused easily. It regularly will just keep repeating the same question because it cannot understand a simple yes or no. This location also closes for an hour during their lunch time. No one will answer the phone or assist in the pharmacy during this time. Really really frustrating that they have to completely shut down during the middle of the day. Why not schedule enough people so that you can stagger lunch times?

I deal with pharmacies all the time and I have got to tell you that the crew at this CVS is…read moreexcellent. They're on top of their game. They're smart, they're polite, they're friendly and they're helpful. I especially have to acknowledge Mindy. I only wish that other pharmacist were as easy to deal with as this particular one. Oh wow.

Went there to drop a pkg. off for UPS, this pkg. had a label aiready on it. Asked a lady behind the…read morecounter if I could leave my pkg. I was told NO because they were full, What the hell is that! I mean you have a quota of pkgs. you can accept. Complete nonsense, I don't shop there & will never set foot in that store again.

The pharmacy needs to get its act together. In the last month, I've encountered them not knowing…read morewhere items are, having us wait 10 minutes in the drive thru just to be acknowledged and giving my wife a hard time because they don't know how to read the rules of her discount program. The one word that describes them is SLACK.

The new pharmacy manager was great! He really took the time to explain everything and made me feel…read morethat he really cared. Thank you!