I was a Walgreens gal most of my life but converted to CVS since moving to Kansas. I'm definitely…read moregood with the switch, though. I probably go to CVS once a week. Customer service is fantastic, especially the weekday morning staff. They're always very good about being patient and taking my billion in-store and manufacturers' coupons, ExtraBucks Rewards, sales items, and gift cards, making sure I have given them everything to get a maximum discount. I usually get brand-name products at grocery stores but I've found CVS-brand items are excellent quality. I almost always buy CVS baby wipes, bathroom paper products, health products, and nuts (their flavored almond mixes is our favorite snack!). I've only been to the pharmacy a few times but the times I have interacted with them were good. They're knowledgeable and helped us save money on prescriptions.

Terrible prescription pricing. Hate to play the crappy service game at Walmart but $$ leave little…read morechoice. Because of the prescription rip-off, I won't be buying anything from them!

We will never go to the Atchison ks. KexRx pharmacy again. We get most our meds from Cvs but…read morebecause Cvs has not had my husband or my pain meds on several occasions due to the fact they either did not have any or enough We decided to have those sent to KexRx, my husband went to pick his up today and the woman pharmacist told him basically we should stay with cvs as that is where we get the rest of out meds. Well I thought a person had the right to get his meds anywhere. Not per say all of them at the same place. My husband was very taken back and I'm surprised he didn't tell her to shove them where the sun don't shine. If KexRx portrays itself as a friendly hometown pharmacy I think something has changed since that statement was made. I would think twice before going to KexRx I thought cvs was bad at least they aren't rude.

Something not right..... Multiple occasions I have questioned with concerns but they have been…read morefriendly until the final outcome..... I get the same medicine monthly-- it was time for my refill and I dropped the paper prescription off to them. I gave them three days to pick it up, they said they did not have it in stock. (A phone call would have been nice or even a heads up when I dropped of my written prescription that you didn't have it in stock so I could have taken it elsewhere to get it filled) I would have to wait an additional 4 days due to the holiday. (This is a medicine I could not go without) I asked for my paper prescription back and I took it elsewhere. When the other pharmacy tried filling it, the insurance said Kex Rx had already filled my order..... Hmmm what?!? No!!! It was such a headache. I questioned the new pharmacy why would Kex Rx run my insurance knowing they didn't have the medicine??? I went back and got all of my paper prescriptions they had on file to take them elsewhere.... They were not as friendly to me thereafter!

Just a quick run to get an item, one…read more I got in line because my rewards wasn't showing up that I'd added to my rewards card. Both the cashier and Jody tried to advise me on the steps and I was familiar with it but for some reason I kept getting an error, try again messaging. I went ahead with my purchase. I actually had to return because I purchased the wrong item and this time around I felt the exchange was made difficult than it needed to be. Additionally the cashier was extremely impatient while I looked for my electronic receipt.

Staff is RACIST, very rude & disrespectful. I called left a voicemail, & 10 minutes later when the…read moreemployee returned my call she had a very nasty attitude, I had questions she kept rudely interrupting me then got smart placed me on hold then came back to the phone 2 minutes later & hung up LOUDLY in my face she slammed the phone down! I'll spend my hard earned money where I'm appreciated! I will find out here name today! Customer service these days has gone to crap this is ridiculous! Smh

With the new owners, SFP has been GREAT!!! I actually switched from them to Hy-Vee because the…read moreladies and pharmacist were so incredibly rude. When you would call, you could just hear the "you are interrupting my work" in their voices. I am disabled and get very confused on some of my meds and had to call several times to get things straight (transferred from Hy-vee) and not once did they sound put off by my calls. I really appreciate the customer service there. The ladies are super nice and friendly, and Troy Pharmacist is SUPER nice and patient. I'm unsure of the other pharmacist name, he also does a good job as well. So glad to be able to Pharmacy back in my hometown again. I appreciate them so much. Thanks everyone -M.S.

The staff is always friendly and helpful. They do their best to fill prescriptions in a timely…read moremanner. If they have a shortage or medication they have provided what they and called when the balance of the medication arrives. Recently, they installed new tile flooring that makes for a very attractive retail store.

I know people give the pharmacy at University Health a bad review, but considering all the patients…read morethat go there it's one of the best in city. They do answer the phones, answer your questions and will actually work to get your prescription fille, ie talking to your insurance company and your doctor. Other locations won't even try most of the time. Only down side is they don't take outside prescriptions from doctors not in their system. for the most part they always have my medication in stock and when not it's ordered and available within a day or two. They are even willing to find other Walgreens if there is a medication they don't have and need right away. Other Walgreens won't take the time to do that. Also it's nice that they have more than one person to help you which the most other stores don't.

Whenever I have a prescription to pick up, I make sure it's send to my Walgreens. It allows me to…read morebe sure that my prescription is being taken care of correctly. They have the best pharmacists and employees. They take their time when explaining me how to properly manage my medication and really do care.

This drug store is the best in Platte City! I highly recommend trying this one out, for both your…read morepharmacy and non-pharmacy needs. Like the other major drugstore in town, this location offers a full-time pharmacist and a drive through. The pharmacy staff is very knowledgeable and friendly. They have a very large selection of beauty and other care products, including over the counter medications. The non-pharmacy section inside is also fantastic. They offer all kinds of beverages, foods, snacks, candy, and non-food items like greeting cards, paper products, and small gifts. I wish it had more of a flower selection for their live flowers. The customer service here is above average as they are quite friendly and helpful. It's a bummer that this place isn't open 24/7, but oh well. For the time that it's open, it is well-deserving of their 4-star rating I'm giving them.

The pharmacy at this Walgreens is the worst customer experience in retail I have ever come across…read more The employees have total lack of consideration to the needs of the customer.

I've only been here once - which is odd because I go to Walgreens here at home a million times a…read moremonth, and I've traveled to Leavenworth/Lansing Kansas a million times. Either way, this Walgreens is just like the others; it's got everything you need. Maybe I'm biased, but I'm a Walgreens (over CVS) guy.

terrible customer service I was hung up on after a two hour drive, where I called in advanced to…read moremake sure my medications would be ready for pick up. As I pulled in the representative whom didn't say his name told me the longer he was on the phone with me the longer it would take to get my meds filled they would be filled when I got there- I was there-said that and he literally said your gonna have to wait and hung up on me. the store manager don't apologize or make the employee who hung up apologize either not havong a single clue I'm healing from a gunshot wound and the meds were for my ptsd so thank you walgreens for giving me a reason to hate corporations like yours especially when you can't even treat your PAYING customers with respect and kindness

Love ordering my groceries online and picking them Up,…read moreespecially when it's cold outside! I don't have to stand in line to scan and sack my groceries either!

guy in black backwards hat and glasses followed us around and kept staring at us for no reason. I…read morefound it rather rude and it made me uncomfortable. Next time I come in there better be no staring at me.

I deal with pharmacies all the time and I have got to tell you that the crew at this CVS is…read moreexcellent. They're on top of their game. They're smart, they're polite, they're friendly and they're helpful. I especially have to acknowledge Mindy. I only wish that other pharmacist were as easy to deal with as this particular one. Oh wow.

Went there to drop a pkg. off for UPS, this pkg. had a label aiready on it. Asked a lady behind the…read morecounter if I could leave my pkg. I was told NO because they were full, What the hell is that! I mean you have a quota of pkgs. you can accept. Complete nonsense, I don't shop there & will never set foot in that store again.