This team has bent over backward to fit my daughter in when she had continuing tooth pain. They…read morealways are pleasant when we come in and know my kids well. The care my children receive there is top notch.

Update: Aspen customer service advised me that charging patients more than the insurance approved…read morepre-estimate is not company policy. I am sharing this in hopes of saving others time, stress, and money. I will admit that I did not behave appropriately during my final interaction with the office. I left upset and called Lacy a vulgar name in front of other patients. That was wrong, and I take responsibility for it. My opinion of how I was treated by her, however, has not changed. My concern is with the billing practices in this office. I previously worked in medical billing in a supervisory role, so I understand insurance contracts, allowable amounts, bundled charges, pre-estimates, and patient responsibility calculations. Several things about this situation raised serious concerns for me. I was told I needed to pay half of a $5,600 treatment plan up front for crown replacement work. That part was not the issue. The issue was that the office was not charging the insurance approved amount. Half down should have been approximately $1,309, yet I was asked to pay more than double that amount before treatment. When I contacted my insurance company, they advised me that billing above contracted allowable amounts may violate provider agreements. They also advised me they would be reviewing their relationship with this office. My insurance company attempted a three way call with the office to clarify the billing, but the office declined because they stated they were no longer willing to treat me. I simply wanted an explanation as to why the office was attempting to charge amounts that did not align with the insurance approved pre-estimate. Contracted insurance rates are not subjective. The office repeatedly stated they had called my insurance company with all procedure codes to provide accurate pricing. However, the insurance representative I spoke with stated there were no notes showing that such a call occurred. They did confirm that on 5/6/2026 coverage was verified, and the pre-estimate from Aspen was received that same day. According to my insurance company, the written pre-estimate overrides verbal benefit quotes. The pre-estimate reflected a patient responsibility of approximately $873 per crown including buildup. The office attempted to charge approximately $1,903 per tooth. The office also collected $236 for items I was later told were "no charge" items and that, to my knowledge, were not used during treatment. Communication with the office manager, Lacy, was extremely difficult. I was repeatedly interrupted and could not get a direct answer as to why the office was not honoring the insurance approved pre-estimate. At one point she also stated they had not yet received the pre-estimate from insurance, despite insurance later confirming otherwise. She repeatedly stated that "this is Aspen's policy," which Aspen customer service later told me was not true. By the end of the interaction, Lacy seemed oddly proud to lose a patient. As I walked out, she had a very smug expression, almost like she had handled this conversation many times before. I was surprised by the lack of professionalism during the financial portion of my experience. I encourage patients to carefully review treatment plans, pre-estimates, EOBs, and itemized charges before agreeing to large upfront payments at this office This says it all https://fox4kc.com/news/problem-solvers/more-patients-come-forward-after-fox4-investigation-into-chain-of-dental-practices/?fbclid=IwZnRzaAR7KSxleHRuA2FlbQIxMQBzcnRjBmFwcF9pZAo2NjI4NTY4Mzc5AAEez9cS4eBlhO8FfvQlob-jmio-7IgcT56kbLtEo7QZpoviOfiCdaTRIeUg5kw_aem_w3E6CsAAPrq4sIRze_BEhQ

I have been a patient of Tiffany Springs Dental Group for many years…read more After learning the practice had recently been sold to a new group of dentists, I was hopeful that I would receive the same level of care as in years past. I recently went for a routine cleaning, and I couldn't be happier with the care I received. They are the same warm, friendly group. Both Dr. Cook and Dr. Yip are excellent dentists. I highly recommend Tiffany Springs Dental!

Start with chair side manner ( Dr. Joseph) Make sure that…read morethere is a lot of communication between the front desk schedulers and doctors ( Joseph) are on the same page of understanding. Just small issues .

Why do I love this office? I have had two procedures: 1. Four wisdom teeth removed 2. A tooth…read moreimplant 1. It took 15 minutes. I went in at 9 am and was out by 10 am. I had no issues. 2. I went in at 1:30 pm, was given x-rays and nitrous, and Dr. Hansen noticed I was clearly anxious about the procedure. He told me to let him know if I experienced any pain, and after half an hour, I had a new artificial root. He also advised me, to the detriment of his pocket book, that the second implant I wanted wasn't necessary for my long-term oral health. Later that night, Dr. Hansen called my cell to check up on me. Yes, sometimes the nurses are sometimes curt, but the competency of Dr. Hansen surpasses any expectations I have of a medical professional. Everybody hates the dentist, surgery, and waiting in an office, but if I have someone in charge of my care, I'd rather have someone like him.

Dr. Hansen and his staff were outstanding. I had all four wisdom teeth removed at once. Dr. Hansen…read moreand his staff were very knowledgeable and friendly. The procedure went very smoothly and Dr. Hansen even called me at home later that day to check on me and make sure I was doing well. I would highly recommend him!

There aren't enough wonderful words to say about my experience with Family Dental Care,…read morespecifically Dr Erica Fisher. My family and I have chosen Family Dental for many years.. and this year I found even more reasons to be appreciative. They were extremely patient and gave many options for helping with some extreme anxiety during procedure to get a crown on a cracked tooth. Thank you Dr. Fisher and Family Dental !

I called the office not being a current patient for an emergency for my husband at 10:45am, and Dr…read more Fisher got him in at 11:30am the same day. Honestly, this appointment was the easiest start to finish that he's ever had. Due to previous bad experiences with dentists my husband is always nervous but Dr. Fisher and her staff put him at ease. She was done with his extraction before he even realized it was done. Love, Love, Love this office.

Five stars isn't enough! All employees were great and my dentist was one of the best I've been to…read more Extremely clean modern business.

I appreciate the quality of service, teamwork and professionalism…read more I highly recommend them. Maxine

I visited Parkville Modern Dentistry because my insurance was accepted here. The receptionist…read morediscussed with me what kind of services I was seeking, a crown and set me up with the best doctor for that type of dental work. Dr Yip. although my first appointment was to be just a new patient visit, Dr Yup was willing to go ahead and get me all taken care of the same day. He created the best treatment plan for me to give me an amazing smile for life. instead of spending more money on a crown and implants he was able to give me back a beautiful smile with a bridge instead. it was more affordable and absolutely gorgeous. The amazing staff reviewed the treatment plan cost with me before the work was started and set me up on an affordable payment plan. During my second visit to have the bridge placed Angie went above and beyond to ensure I was comfortable by addressing any pain and discomfort and offering me a drink and a blanket. Angie was positive and had a fun energy and a great laugh. with such professional staff I felt very well cared for and beyond satisfied with my incredibly beautiful smile that gave me in a week with two short visits. I am forever grateful and only trust my smile and my budget to Dr Yip and his amazing team. Thank you so much for giving me back my smile and my confidence to live my best life.

Repeated work on the same teeth, several last minute cancellations of long awaited appointments,…read moreand poor work quality has left me to pay $3,500 MORE because he ruined my bite, and after months of canceling on me, another dentist had to try to save my molar. Which, they couldn't, and I now need a dental implant. The work done on my front teeth is very rough, and everything sticks to those teeth. The last straw is them repeatedly charging my account and thus putting my bank account into overdraft. Save your time and money, and go somewhere eLes.

I have been going to Marshall Dental for 5 years now. I started at the Merriam location and have…read morenow moved north to the Parkville location. I love the staff and Dr. Marshall. They are kind and love to talk to me about my personal life & interests. My teeth feel great every time I leave and I've never had a bad experience. I finally even talked my husband into going to the dentist and he goes consistently now. That's definitely a win! I absolutely recommend Marshall Dental!

Staff 1 Punctuality 1 Helpfulness 1 Knowledge 1 Enter at…read moreyour own risk. Poor to zero communication skills., Used intimidation to force negative outcome. I offered a hand to shake, was refused, and attempted to establish a rapport with him, but he walked in visibly hostile in demeanor & stayed that way until he turned his back again & walked out. Defensive medicine appearance, when attempting to clarify that I could not complete testing due to Covid symptoms. He made certain to be controlling the entire visit, obstructing my ability to have productive communication with him. Would not listen or allow discussion of medical history, refused conversation to establish any kind of rapport. Withheld test results, claiming a blank computer screen was proof that I did not have a condition that his practice partners & peers in pulmonary medicine (within other practices, as well as has medical group) have diagnosed as positive for the last 20 years. I saw the test results at the testing sight with my own eyes, but he refused to go over it, or pull it up on the blank computer screen, wanting me to believe the blank screen was criteria that he used to deny my long established asthmatic conditions. Unprofessional, arrogant behavior. Turned his back to me and paced back & forth in the pt. room, hostile environment, refused eye contact most of visit. Medical assistant said "HE will tell you "what's going to happen". Misrepresentation of events & facts, malicious malignment of me, put in writing as "defensive medicine" , punitive, angry affect, violated patient privacy laws. Asked questions, then cut me off before I could answer in a a complete sentence. Patient before me cancelled, staff expected me to show up 2 hours early because of the other pt. cancellation. Called early that day to reschedule my appt., due to Covid symptoms. Staff nurse refused a call back. Dr. Shakir ignored my question about whether or not he got my message from the nurse, who later stated she did not listen to the message left at 9:45 a.m., that I needed to possibly reschedule my 3:00 p.m. appt., and he neglected to answer the question. Felt that I was being treated rudely and he was taking it out on me that I would not be able to come in 2 hours early because other pt. cancelled per his scheduler. He walked out of room without complete appointment, and proceeded to violate my patient privacy. Practice manager stated she would intervene to protect my privacy but did not, after stating she would address the shocking behaviour of Dr. Shakir. If he has done this to me, will he do it to you ? A review site for medical doctors states that for every one negative doctor experience reported, about 23 don't. His so called good reviews are interestingly paced the same # of weeks and/or days apart, about 2 -3 per month - and only about 10-20 out of 173 reviews can be found. Some (most) of the reviews appear manufactured. 0 April 12, 2024 Your Health Matters Ads By  A Teaspoon On An Empty Stomach May Burn 12Lbs Of Fat A Week Women's Health News Male Menopause: The Silent Threat to Men's Health (Watch) T-Thrive Things That Clogging Your Metabolism and Causing Belly Fat Trumeta Greens Top Hospitals in Kansas City, MO North Kansas City Hospital 6 reviews Crittenton 1 review St. Luke's Northland Hospital 3 reviews Research Medical Center 2 reviews Top Urgent Care Centers in Kansas City, MO Adult Quick Care, LLC Carondelet Emergency Physicians Children's Mercy Urgent Care Northland R.D. Blim and E. E. Smith MD Sign up for our newsletter to get the latest health news and tips. Subscribe About RateMDs About Press Contact FAQ Advertise Copyright Privacy & Terms Accessibility Claim Doctor Profile Top Specialties Family G.P. Gynecologist/OBGYN Dentist Orthopedics/Sports Cosmetic Surgeon Dermatologist Gastroenterologist View all specialties Top Local Doctors New York Chicago Houston Los Angeles Boston Toronto Philadelphia Follow Us  Facebook  Twitter ©2004-2024 RateMDs Inc. The original doctor rating site.Do Not Sell My Data