Staff 1 Punctuality 1 Helpfulness 1 Knowledge 1 Enter at…read moreyour own risk. Poor to zero communication skills., Used intimidation to force negative outcome. I offered a hand to shake, was refused, and attempted to establish a rapport with him, but he walked in visibly hostile in demeanor & stayed that way until he turned his back again & walked out. Defensive medicine appearance, when attempting to clarify that I could not complete testing due to Covid symptoms. He made certain to be controlling the entire visit, obstructing my ability to have productive communication with him. Would not listen or allow discussion of medical history, refused conversation to establish any kind of rapport. Withheld test results, claiming a blank computer screen was proof that I did not have a condition that his practice partners & peers in pulmonary medicine (within other practices, as well as has medical group) have diagnosed as positive for the last 20 years. I saw the test results at the testing sight with my own eyes, but he refused to go over it, or pull it up on the blank computer screen, wanting me to believe the blank screen was criteria that he used to deny my long established asthmatic conditions. Unprofessional, arrogant behavior. Turned his back to me and paced back & forth in the pt. room, hostile environment, refused eye contact most of visit. Medical assistant said "HE will tell you "what's going to happen". Misrepresentation of events & facts, malicious malignment of me, put in writing as "defensive medicine" , punitive, angry affect, violated patient privacy laws. Asked questions, then cut me off before I could answer in a a complete sentence. Patient before me cancelled, staff expected me to show up 2 hours early because of the other pt. cancellation. Called early that day to reschedule my appt., due to Covid symptoms. Staff nurse refused a call back. Dr. Shakir ignored my question about whether or not he got my message from the nurse, who later stated she did not listen to the message left at 9:45 a.m., that I needed to possibly reschedule my 3:00 p.m. appt., and he neglected to answer the question. Felt that I was being treated rudely and he was taking it out on me that I would not be able to come in 2 hours early because other pt. cancelled per his scheduler. He walked out of room without complete appointment, and proceeded to violate my patient privacy. Practice manager stated she would intervene to protect my privacy but did not, after stating she would address the shocking behaviour of Dr. Shakir. If he has done this to me, will he do it to you ? A review site for medical doctors states that for every one negative doctor experience reported, about 23 don't. His so called good reviews are interestingly paced the same # of weeks and/or days apart, about 2 -3 per month - and only about 10-20 out of 173 reviews can be found. Some (most) of the reviews appear manufactured. 0 April 12, 2024 Your Health Matters Ads By  A Teaspoon On An Empty Stomach May Burn 12Lbs Of Fat A Week Women's Health News Male Menopause: The Silent Threat to Men's Health (Watch) T-Thrive Things That Clogging Your Metabolism and Causing Belly Fat Trumeta Greens Top Hospitals in Kansas City, MO North Kansas City Hospital 6 reviews Crittenton 1 review St. Luke's Northland Hospital 3 reviews Research Medical Center 2 reviews Top Urgent Care Centers in Kansas City, MO Adult Quick Care, LLC Carondelet Emergency Physicians Children's Mercy Urgent Care Northland R.D. Blim and E. E. Smith MD Sign up for our newsletter to get the latest health news and tips. Subscribe About RateMDs About Press Contact FAQ Advertise Copyright Privacy & Terms Accessibility Claim Doctor Profile Top Specialties Family G.P. Gynecologist/OBGYN Dentist Orthopedics/Sports Cosmetic Surgeon Dermatologist Gastroenterologist View all specialties Top Local Doctors New York Chicago Houston Los Angeles Boston Toronto Philadelphia Follow Us  Facebook  Twitter ©2004-2024 RateMDs Inc. The original doctor rating site.Do Not Sell My Data

This team has bent over backward to fit my daughter in when she had continuing tooth pain. They…read morealways are pleasant when we come in and know my kids well. The care my children receive there is top notch.

Update: Aspen customer service advised me that charging patients more than the insurance approved…read morepre-estimate is not company policy. I am sharing this in hopes of saving others time, stress, and money. I will admit that I did not behave appropriately during my final interaction with the office. I left upset and called Lacy a vulgar name in front of other patients. That was wrong, and I take responsibility for it. My opinion of how I was treated by her, however, has not changed. My concern is with the billing practices in this office. I previously worked in medical billing in a supervisory role, so I understand insurance contracts, allowable amounts, bundled charges, pre-estimates, and patient responsibility calculations. Several things about this situation raised serious concerns for me. I was told I needed to pay half of a $5,600 treatment plan up front for crown replacement work. That part was not the issue. The issue was that the office was not charging the insurance approved amount. Half down should have been approximately $1,309, yet I was asked to pay more than double that amount before treatment. When I contacted my insurance company, they advised me that billing above contracted allowable amounts may violate provider agreements. They also advised me they would be reviewing their relationship with this office. My insurance company attempted a three way call with the office to clarify the billing, but the office declined because they stated they were no longer willing to treat me. I simply wanted an explanation as to why the office was attempting to charge amounts that did not align with the insurance approved pre-estimate. Contracted insurance rates are not subjective. The office repeatedly stated they had called my insurance company with all procedure codes to provide accurate pricing. However, the insurance representative I spoke with stated there were no notes showing that such a call occurred. They did confirm that on 5/6/2026 coverage was verified, and the pre-estimate from Aspen was received that same day. According to my insurance company, the written pre-estimate overrides verbal benefit quotes. The pre-estimate reflected a patient responsibility of approximately $873 per crown including buildup. The office attempted to charge approximately $1,903 per tooth. The office also collected $236 for items I was later told were "no charge" items and that, to my knowledge, were not used during treatment. Communication with the office manager, Lacy, was extremely difficult. I was repeatedly interrupted and could not get a direct answer as to why the office was not honoring the insurance approved pre-estimate. At one point she also stated they had not yet received the pre-estimate from insurance, despite insurance later confirming otherwise. She repeatedly stated that "this is Aspen's policy," which Aspen customer service later told me was not true. By the end of the interaction, Lacy seemed oddly proud to lose a patient. As I walked out, she had a very smug expression, almost like she had handled this conversation many times before. I was surprised by the lack of professionalism during the financial portion of my experience. I encourage patients to carefully review treatment plans, pre-estimates, EOBs, and itemized charges before agreeing to large upfront payments at this office This says it all https://fox4kc.com/news/problem-solvers/more-patients-come-forward-after-fox4-investigation-into-chain-of-dental-practices/?fbclid=IwZnRzaAR7KSxleHRuA2FlbQIxMQBzcnRjBmFwcF9pZAo2NjI4NTY4Mzc5AAEez9cS4eBlhO8FfvQlob-jmio-7IgcT56kbLtEo7QZpoviOfiCdaTRIeUg5kw_aem_w3E6CsAAPrq4sIRze_BEhQ

I have been a patient of Tiffany Springs Dental Group for many years…read more After learning the practice had recently been sold to a new group of dentists, I was hopeful that I would receive the same level of care as in years past. I recently went for a routine cleaning, and I couldn't be happier with the care I received. They are the same warm, friendly group. Both Dr. Cook and Dr. Yip are excellent dentists. I highly recommend Tiffany Springs Dental!

Today my husband had the worst experience! The person on the other end of the phone said "We don't…read moreneed your dental records " The dentist will look at your teeth & determine what type of cleaning you need. It was a 53 dollar charge! He had been going to the dentist in Platte City for the last year for two normal cleanings & X-rays! I've had a great experience there! But this has left me very very Disappointed! They told me one thing & totally the opposite for him! E. J Morris

Why do I love this office? I have had two procedures: 1. Four wisdom teeth removed 2. A tooth…read moreimplant 1. It took 15 minutes. I went in at 9 am and was out by 10 am. I had no issues. 2. I went in at 1:30 pm, was given x-rays and nitrous, and Dr. Hansen noticed I was clearly anxious about the procedure. He told me to let him know if I experienced any pain, and after half an hour, I had a new artificial root. He also advised me, to the detriment of his pocket book, that the second implant I wanted wasn't necessary for my long-term oral health. Later that night, Dr. Hansen called my cell to check up on me. Yes, sometimes the nurses are sometimes curt, but the competency of Dr. Hansen surpasses any expectations I have of a medical professional. Everybody hates the dentist, surgery, and waiting in an office, but if I have someone in charge of my care, I'd rather have someone like him.

My first experience getting teeth pulled was an excellent one thanks to Dr Hansen and the wonderful…read morepeople here. The receptionist was very nice, Dr Hansen walked me through everything before the procedure and was very thoughtful when I came out of anesthesia. I had 7 teeth pulled and didn't feel any of it. I have more work to be done and will absolutely be back here.

No one hates the dentist more than I do. It's a huge deal to even get me into a dentist office, so…read moregiving a practice five stars means they have to be out of this world wonderful - just as Family Dental Care is. My fear of dentists is so pathological that I warn those who will be working on me about my phobia. I've had dental technicians in the past ignore my words and, in one case, I got the feeling they deliberately treated me more harshly. Yea...not a good feeling. The folks here at Family Dental Care have been very compassionate. They offer an anti-anxiety med to take, prior to coming to the appointment. Upon arrival, everyone is very kind and patient as they carefully tell me exactly what is going to happen. It's not that I've decided to love dentistry but I can at least go for regularly scheduled appointments with a minimum of terror. The people at the front office are organized and just as kind as the dentists. I love the choice of music played while you wait for your appointment as it is very calming and assuring. The prices are reasonable and they offer slight discounts for cash and if you don't have dental insurance. I also greatly appreciate that they don't try to upsell or convince you to do dental work that isn't necessary.

DO NOT SEE DR.(Loosely used Term) Bagley if you want to keep your teeth. I literally went in to see…read moreher with a tooth abscess on my front K9 and two different times she told me I needed to have the tooth removed replaced with a bridge after seeing the x-ray. Thank God I was very stubborn and never got the work done cause the pain went away. I had pain in March and that is when she told me to yank the tooth the second time. I did not and it started hurting again in June and I went to a new Dentist to see what they thought. They sent me to a specialist cause they did not believe it needed to be taken out. Long story short I had a full cleaning done on my mouth and started flossing daily, and now my gums and teeth are fully fine. BAGLEY you are terrible. You really should not be anyone's dentist. No thought just wants you to pull teeth. They work for the Govt. for sure.