We will never go to the Atchison ks. KexRx pharmacy again. We get most our meds from Cvs but…read morebecause Cvs has not had my husband or my pain meds on several occasions due to the fact they either did not have any or enough We decided to have those sent to KexRx, my husband went to pick his up today and the woman pharmacist told him basically we should stay with cvs as that is where we get the rest of out meds. Well I thought a person had the right to get his meds anywhere. Not per say all of them at the same place. My husband was very taken back and I'm surprised he didn't tell her to shove them where the sun don't shine. If KexRx portrays itself as a friendly hometown pharmacy I think something has changed since that statement was made. I would think twice before going to KexRx I thought cvs was bad at least they aren't rude.

Something not right..... Multiple occasions I have questioned with concerns but they have been…read morefriendly until the final outcome..... I get the same medicine monthly-- it was time for my refill and I dropped the paper prescription off to them. I gave them three days to pick it up, they said they did not have it in stock. (A phone call would have been nice or even a heads up when I dropped of my written prescription that you didn't have it in stock so I could have taken it elsewhere to get it filled) I would have to wait an additional 4 days due to the holiday. (This is a medicine I could not go without) I asked for my paper prescription back and I took it elsewhere. When the other pharmacy tried filling it, the insurance said Kex Rx had already filled my order..... Hmmm what?!? No!!! It was such a headache. I questioned the new pharmacy why would Kex Rx run my insurance knowing they didn't have the medicine??? I went back and got all of my paper prescriptions they had on file to take them elsewhere.... They were not as friendly to me thereafter!

The pharmacy at this Walgreens is the worst customer experience in retail I have ever come across…read more The employees have total lack of consideration to the needs of the customer.

This drug store is the best in Platte City! I highly recommend trying this one out, for both your…read morepharmacy and non-pharmacy needs. Like the other major drugstore in town, this location offers a full-time pharmacist and a drive through. The pharmacy staff is very knowledgeable and friendly. They have a very large selection of beauty and other care products, including over the counter medications. The non-pharmacy section inside is also fantastic. They offer all kinds of beverages, foods, snacks, candy, and non-food items like greeting cards, paper products, and small gifts. I wish it had more of a flower selection for their live flowers. The customer service here is above average as they are quite friendly and helpful. It's a bummer that this place isn't open 24/7, but oh well. For the time that it's open, it is well-deserving of their 4-star rating I'm giving them.

I've only been here once - which is odd because I go to Walgreens here at home a million times a…read moremonth, and I've traveled to Leavenworth/Lansing Kansas a million times. Either way, this Walgreens is just like the others; it's got everything you need. Maybe I'm biased, but I'm a Walgreens (over CVS) guy.

terrible customer service I was hung up on after a two hour drive, where I called in advanced to…read moremake sure my medications would be ready for pick up. As I pulled in the representative whom didn't say his name told me the longer he was on the phone with me the longer it would take to get my meds filled they would be filled when I got there- I was there-said that and he literally said your gonna have to wait and hung up on me. the store manager don't apologize or make the employee who hung up apologize either not havong a single clue I'm healing from a gunshot wound and the meds were for my ptsd so thank you walgreens for giving me a reason to hate corporations like yours especially when you can't even treat your PAYING customers with respect and kindness

Pharmacy drop off staff is rude and unprofessional when answering questions about the product they…read moresell. They won't stand behind the products they sell as a distributor but instead will tell you to talk with the manufacturer. Nor will they replace any product they sell that is defective or give refunds. They have no way of talking with upper management, as in they have an email but I was told by the pharmacy manager it's unmonitored. Basic business works as the pharmacy is the distributor they buy from the manufacturer. If my product is defective or broke I contact the distributor for a replacement or my money back and the distributor contacts the manufacturer about the quality and money recouped. But Roger's will hold no responsibility. Not a very good business practice.

Worst pharmacy experience ever! Everyone always claims "support local businesses"! I say why should…read moreI when the chains like Walgreens and CVS offer better hours convenient to me and better service. Every prescription I have ever tried to fill with Rogers has been problematic. They even tried to require me to have a prescription for OTC medications so they could jack up the price--charge me the normal price as a co-pay and then bill the overage back to my insurance carrier.

Love ordering my groceries online and picking them Up,…read moreespecially when it's cold outside! I don't have to stand in line to scan and sack my groceries either!

guy in black backwards hat and glasses followed us around and kept staring at us for no reason. I…read morefound it rather rude and it made me uncomfortable. Next time I come in there better be no staring at me.

Carolyn is an extremely efficient team member. Easy to see she knows the pharmacy dynamics well and…read morecommunicates with the customers in a pleasant, personable tone. I have used many CVS pharmacies over the years and the majority of my visits have been fully satisfied. Carolyn stands out as a go-getter and a template of how customer service should be. I also want to commend the pharmacists whom have always filled our prescriptions quickly. Will definitely make the Leavenworth location our primary pharmacy.

I live in Platte City but drive to Leavenworth so I don't have to deal with the CVS in that city…read more I have nothing but good experiences at this CVS and have been grateful for the extra mile they will go to make sure I get the best price.

I am getting treated like shit from almost every fucking person over there. I am sick amd tired of…read morethis bullshit. Two of the staff members are not rude. Everyone else in that pharmacy is at the point that they change the date on my prescription because they don't want to wait on me. It's ridiculous and I'm not going to deal with this shit much longer!

I deal with pharmacies all the time and I have got to tell you that the crew at this CVS is…read moreexcellent. They're on top of their game. They're smart, they're polite, they're friendly and they're helpful. I especially have to acknowledge Mindy. I only wish that other pharmacist were as easy to deal with as this particular one. Oh wow.

The pharmacy needs to get its act together. In the last month, I've encountered them not knowing…read morewhere items are, having us wait 10 minutes in the drive thru just to be acknowledged and giving my wife a hard time because they don't know how to read the rules of her discount program. The one word that describes them is SLACK.

The new pharmacy manager was great! He really took the time to explain everything and made me feel…read morethat he really cared. Thank you!