I had cataract surgery and stints put in my eyes. First visit was fantastic no problems! However on…read morethe second visit I laid there while waiting for numbing drops to kick in, the anesthesiologist VICTOR was too busy visiting and flirting with the staff that he must have completely forgot to check my medical chart for allergies. When Dr. Murphy, always very professional, came into do the surgery he asked me to put my knee down and lay still. I mentioned I had sciatica and VICTOR the anesthesiologist said and I quote " I have something to fix that." Next thing I know I have a terrible burning in my hand and I said "What did you just give me?" He said "Fentanyl" I said "OMG" I'm allergic to pain meds. The nurse there also said to him " Shes allergic to pain meds and has terrible reactions to them" Nurse asked about benadryl Dr. Murphy said "I don't want her to fall asleep." So I'm trying to lay still while having terrible itching all over my body during this delicate surgery and being told constantly to lay still. Not one word was said to me afterwards, like I'm so sorry this happened to you. Funny VICTOR never apologized either. But VICTOR should have gone over my chart and knew about my allergies before surgery! He was very incompetent that day! He never asked me if I needed anything for pain, which I did not! And charged me $840 for his screw up! Don't get me wrong, Murphy Watson Burr Eye Center is the best around! Dr. Murphy did an awesome job! When I went back later for exam with Dr. Watson to make sure everything looked ok after surgery, I told him the whole story but I dont believe anything was ever done or said to VICTOR THE ANESTHESIOLOGIST! So make your appointments, it a great place, however ask who the anesthesiologist is and if they've read your chart throughly! Then the cherry on top was a bill for $450 which medicare would have paid for if they had billed correctly. They can take that out of VICTOR THE ANESTHESIOLOGIST pay check! If this happened to you what would you do? I keep calling but I'm just getting the run around!

We went here for the first time and we had eye insurance but they did not use it because they could…read morebill and make more money from our health insurance. We have never had an eye provider do this. They said they were not willing to go back and bill our eye insurance so they found a way to make even more money by using medical insurance when people have eye insurance

Couldn't be more pleased with the two cataract surgeries my husband and I experienced in the past…read moretwo months at Wiles Eye Center in St. Joseph. Delighted we could get such superior care right here in town and are grateful to the Wiles staff for commuting and making that possible. Dr. Wiles and Dr. Klein partner perfectly in their work--we were impressed with the whole staff for their efficiency .

From the owner: Wiles Eye Center is a complete eye care provider with clinics located in St. Joseph and Kansas…read moreCity, MO. Wiles Eye Center specializes in the treatment of: Cataracts, Glaucoma, Macular Degeneration, Diabetes & Dry Eye. Wiles Eye Center clinics are home to some of the nations most highly regarded cataract surgery experts and eye care professionals. In order to help all of their patients achieve their best possible vision, the eye care staff of Wiles Eye Center use advanced technologies and techniques developed and refined by Dr. Stephen B. Wiles over the past 30 years. Combined with their outstanding surgical skills and dedication, this treatment approach has allowed over 40,000 patients from the St. Joseph & Kansas City, MO area, as well as eye care patients all over the nation, realize their dreams of clear vision.

One of the best in the business!!! Brandon and his team make the visit a personal, professional,…read moreand enjoyable experience. Incredible focus on detail during the visit with an amazing selection of frames. If you're looking for a very detailed vision examination, this is the place.

Great experience coming here for my eye exam. Will recommend to others for sure! Jasmine was great…read moreon my initial test and everyone was really friendly!

Major improvement needed. I had an eye exam on May 25th, ordered 2 pairs of glasses. My Appointment…read morewas at 9 am I didn't leave their office until 11:30. Still waiting for my glasses. I've called twice and sent messages with NO response. I called again today & was told they don't know what happened with my glasses, they still don't have them. Supposedly the office manager is going to track my order down & let me know. The doctor was great and thorough found I have the start of a cataract but the technicians that complete the order for the eye classes need fired. They need experienced people. The technician was training another one but instead of her (the experienced one) doing the order & having the other one (no experience) just watch & take notes. She let the unexperienced one put my information in, measure me for the bi-focal. The entire time she was saying "oh I told you wrong, start over". It took longer than it should have & I still have no glasses. This is the last time I will use this clinic. If I don't have my glasses soon I'm demanding a refund & will take my prescription elsewhere.

The optometrist is very good. She really does a good job. But I went in to have a pair of glasses…read moreadjusted and the look on their face was " what's that mean" they said why, where . I just said I'd go elsewhere. I'll not go back for frames or adjustments, wait, what that mean. Lol

EVERYTHING COULD IMPROVE!!!!!…read more What a joke! There was no one in there and I walked out after 2 hr wait because once ready they tell me they are doing online remote eye exams.

The optometrist could act like he cared. He conducted the test very fast. I will go somewhere else.read more

Work sent me out there for glasses. Got a 2nd pair for cheap and with my insurance the price was…read morelower than I thought. came in quicker than they said. Staff was super helpful. Thank you guys! Made the whole experience easier than I expected.

I live 80 miles away and twice they have cancelled out my appt. within 2-3 hours of the time. It…read morecosts me a good deal of time and money only to be disappointed that I was cancelled out at the last hour. Wasted my money and time, don't count on Your appt being valid. Had been a customer for over 20 years. No longer will patronize them. Poor customer service and sometimes people working at front can be very rude. Would not Recommend.