Service: The gentlemen I was originally working with was professional and helpful. I was looking at a Movado Bold watch. I ask the gentleman if I could take a photo to get my wife's opinion and he helped by setting up the mirror. Some other lady came and interrupted saying that I'm not allowed to take photos of the watch while wearing it. That she can give me the info of the watch instead. I didn't appreciate how she came in and said that I can't take photos of the watch while I'm wearing it. Not why that matters if I'm the customer and I wanted my wife's opinion before I buying it. It's not a cheap watch but also not the most expensive but having a policy to not allow someone to take a photo sounds ridiculous. I ended up going to Helzberg Diamonds where Eric helped me out and found a better Movado watch. read more

Went to the mall in search of some higher quality stud earrings as a 21 year old male (not cubic zirconia). I went to multiple jewelers beforehand and was treated as a joke. NOT HERE. Angel took care of me and this man is the best. He walked me through his collection, worked with my budget, let me try on a bunch of earrings to make sure I picked a pair that I liked and that looked good on me. This man Angel (Angel from hell) even got on FaceTime with my girlfriend and my mom to make sure I was comfortable with my large purchase. Would recommend this jewelry store and would definitely recommend Angel. I'll be coming back when I want another pair of real diamond earrings. And most importantly I got a really good price on my earrings (which shine in the dark ) read more

Kevin Jewelers - 5/8 F color stud earrings - Jewelry Near Me - Riverside, California

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Just purchased my wedding band here and their service was amazing. Special shout out to Eneyda for helping me pick out my dream ring!

Sandy and Lizeth are who you want to go to! They made my dream ring happen on our budget. They make you feel like you have known them forever. Thank you!!! read more

Kevin Jewelers - Jewelry Near Me - Riverside, California

Sulvi, Sandy, and Betsy G were great reps and made our experience memorable. My wife and I went into Kevin Jewelers to look around (since we bought our engagement rings from here) to kill time from shopping. They showcased a few rings and conversed with us like old friends. That good convo lead into wanting to try on a ring, which ultimately lead to US buying a NEW wedding ring for my wife. I have had the pleasure of visiting several locations in California and I must say, this location at the Tyler Mall with Sandy and crew is by far the most friendliest, professional, and welcoming store. Thank you Sulvi for possessing such great patience with us. You three ladies are the BEST. My wife can't wait to get her (3rd) new ring. Hahaha :) Thank you, Lee-Lole's read more

Nice older gentleman helped me out was very kind and understanding thank you for the service!

DO not use a debit card at this place. I purchased an item, didn't fit,so took back to exchange or return, but said I couldn't return that day I had to come back the next day when the person who knew how to do a return would be there. I returned the next day and waited over 30 minutes for them to tell me they couldn't credit money to my card because of the bank for debit card, which they had no problem, taking money from that same card the previous day. Now I get to wait for a check. read more

This store is absolutely disgusting in the way they have you just sign for stuff and don't explain or downplay what it's for. I went in yesterday to get a cleaning and an estimate on a wedding band and they damaged my credit with a hard inquiry without my permission and then tried to get me to sign to purchase the jewelry by saying "just sign here". I specifically asked just to get an estimate of the range on the payments and I was one signature away from being forced to pay for something I did not want. Now I have a credit damaging inquiry for the next two years because of them! Never going back. read more

My sister and I went To buy our mom a Mother's Day gift. They were very friendly and super attentive. Would definitely go there again - Arnaldo was very helpful and wasn't pushy just gave us great info on clasps, cuts, and he was amusing. All of them were great would definitely recommend read more

Sulvi T. was a fantastic assistant in picking out a necklace for my wife. BTW, she loved it. I am glad to find a Kevin jewelers with such awesome staff! Can't wait to go back, this place is highly recommendable! read more

Kevin Jewelers - Name of associate that assisted me. - Jewelry Near Me - Riverside, California

great service from Jonathan and Sandy, got a deal with a set. left with more then i expected. we'll be back for more

I went in to the Tyler mall today looking for engagement rings, we had stopped at two other jewelry stores before coming here and BY FAR the best experience me and my future wife could have had! We were treated amazing by all the staff! Arnold was awesome in helping us look at plenty of options not once did we feel rushed or feel pressured. Angel was able to help us find the PERFECT ring! He definitely made sure my fiancé genuinely loved it and it wasn't like the experience we were getting at the other stores where it was more about the sale. The store manager Sandy really made us feel so comfortable and gave us a great price for our rings! I will definitely be a loyal customer to such an amazing jewelry store where they provide excellent customer service. Just want to truly thank them for making it a special experience for us! Will be recommending this location to all my friends and family read more

My fiancé and I were on a hunt for my wedding band for a few days. We found rings we liked but they weren't as pretty and way over our budget. So we decided one day to go look at all the jewelry's stores on Tyler Mall. After looking at 3 places we saw Kevin Jewelers. They were also having a huge sale. So, we walked in and OMYGOODNESS , not only were they very nice but their rings were beautiful. At the moment I don't have my ring but once I pick it up I will show a picture. Lizeth was amazing she was so patient and kind . Not only did she help us find the ring but helped us stay within our budget. Everyone there were so kind. TRULY RECOMMEND! LIZETH IS AMAZING . Professional, kind and truly loves her job. Thank you for helping us! read more

Came in to look at baby bracelets with my husband and Angel approached to help us. His customer service is great. He helped us find what we were looking for and even more. Definitely will be returning in the future. read more

I had such a wonderful experience at Kevin Jewelers thanks to their manager, Sandy, and her fellow associates who were so very helpful through it all! Well, after checking out a few places before stepping into Kevin's, I just haven't found "the ring" yet until Sandy saved the day! About two months before I planned to propose, I walk into the store with my sister, show Sandy a few double halo ring pictures that my girlfriend (now fiancée!) pinned on her Pinterest, and after checking out a few that she showed me, she came out with one that was THE ONE! (Feel free to see photos where I switched it from the box to this cool diamond-shaped terrarium.) We then negotiated the best financing deal possible as she did her best to work around my budget, which made the ring totally affordable and so worth it! Two months later, I got down on one knee after planning the the most special proposal set up and SHE SAID YES! My now fiancée LOVED the ring! The ring size was a size too big but that's where Sandy and her associates saved the day once again as I went back with my fiancée to get it resized. They were able to do it and get it back to me in less than a week, since their jeweler technician is only their Wednesdays and Saturdays. Anyways, the ring finally perfectly fits on my fiancée's hand and she couldn't be happier, especially from all the compliments she has been getting from fellow friends and family as they also give me props for picking out an incredible ring. :) Thank you again and again to you and your team, Sandy for taking care of me as I made the easiest best decision in my life to soon marry the woman of my dreams! read more

Kevin Jewelers - Jewelry Near Me - Riverside, California

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Came in looking for a bracelet and Angel gave me exactly what I was looking for. He gave me a great price on a quality product. Thank you

Great service fair prices. Thanks Jose for the service you provide us. Very knowledgeable no pressure when shopping, Jose provided us with a pleasant experience thanks. read more

Kevin Jewelers - Jewelry Near Me - Riverside, California

Got my beautiful engagement ring here. It was on sale and I am just in love with it! They resized it for me and had it ready in one week read more

Kevin Jewelers - My Engagement ring - Jewelry Near Me - Riverside, California

With so much Jewelry stores in tyler mall.. Kevin Jewelers got my attention and as soon as i walked up Steve L. Greeted me with ease not so aggressive like the other stores and he didnt give me a "this guy got no money" attitude because i was just wearing bball shorts a shirt and sandals. Steve helped me a lot understanding what the ring has, montly payments, insurance.. even hooked me up with the price Im comfortable with andwith an earring and a trip to vegas! Great place and friendly people. Thanks again steve for the engagement/wedding ring deal! "Happy Wife, Happy Life" read more

Kevin Jewelers - Goodie bag! - Jewelry Near Me - Riverside, California

I reached out to customer services as requested. The rep really worked with me to fix the issues that I was having with my ring. I returned the ring and had it repaired and I am extremely happy with the results. read more

Kevin Jewelers - Love the ring. - Jewelry Near Me - Riverside, California

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This place is amazing. In house financing. No trouble. 0 down with 605 credit score.... Although the person I purchased the ring for have since divorced, I know the next piece of jewelry I finance will be here as long as it is a good price. read more

My boyfriend won a gift certificate from KCAL radio station. We made it out there last Sunday afternoon. Sandy greeted us as we walked in. She was very helpful as we searched for the perfect earrings. She educated us on clarity, color and certificates. We will definitely return... read more

Kevin Jewelers - Jewelry Near Me - Riverside, California

Came in looking for a bracelet for my 1 year old daughter Sulvi came up quickly to help my husband and I. We were able to get the exact one I wanted. She's the absolute sweetest. The only thing stopping me from the 5 stars is I wish it was much faster to make I waited a week to get it back for it to not even fit my daughter. I wish they would've measured her wrist when we first went in. But it's okay. I'll be back next week to pick hopefully it's ready by then read more

I just purchased a necklace and diamond pendant and I found exactly what I was looking for. I was helped by the store manager Sandy, She was awesome and I'm definitely going back to spend my hard earned money there. I recommend everyone to come here now I was able to be in n out with no problems lol but of course I paid cash. I'm not sure how painless it is to submit a credit card app because I didn't do that but everyone there seemed to be very happy I can't wait to go back and get another one :) read more

This jewelry place has the best sales people, but THE WORST ASSISTANT MANGER. I went this past weekend and i got the best customer service by Renato, as soon as i went in i saw the exact peace i was looking for without even looking around. After speaking to Renato i decided i was going to buy a second peace of jewelry. He proceeded with showing me around and that's when Lizette the assistant manger came up to me very rudely without introducing herself and cutting off Renato and said "ok so what is it that you are going to buy" i proceeded with telling her i was still unsure of my second item but Renato was helping me out and showing me a variety. She thought i was wasting Renatos time and probably also thought i wasn't going to buy anything but what she didn't know is that i already had in item that i was going to purchase. After she came in the picture i honestly felt super rushed and almost like if she was waiting for me to leave by staring at me the whole time i was there and being very sarcastic , i ended up telling her that since she is basically pressuring me to pick something i was only going to take the item i had seen first, but will definitely go back to purchase something else she she isn't their. She definitely made my experience their feel so terrible i just don't know why this great jewelry place would pick such a disgusting lady as a assistant manager to just rush their customer out. read more

Love this place super friendly and helpful. GIGI helped me choose the best Christmas gift for my wife. I was a bit short on funds and she got me financed for the whole purchase of my gift and to top it off 6 months no interest. Thank you sooooo much GIGI my wife loved her gift..I will be back soon for more. read more

Let me start out by saying the manager is a saint. She made it possible for me to walk out with the ring I've always wanted and I am in love with it. The rest of the staff is super friendly and very customer oriented. Sandy (the manager) knew her stuff and was very informative.I will definitely be going back and referring family and friends. read more

Kevin Jewelers - Jewelry Near Me - Riverside, California

Great customer service thank you Bella!! She was very nice and honest. I lost my ring and she was able to give me the same sale prize I had originally paid for when we got my ring the first time. Excellent service I will definitely go again read more

Kevin Jewelers - Thank you Bella - Jewelry Near Me - Riverside, California

Best Anniversary present ever!!!! My husband and I were casually walking through galleria mall when he notices the President's day sale at Kevin Jewelers. After falling in love with my now amazing ring my husband decided to give it to me as a gift. Sandy was amazing and so professional along with the other two young ladies. They made the process fast and efficient! Completely recommend this place for your next jewelry purchase! I loved it ! read more

Kevin Jewelers - Jewelry Near Me - Riverside, California

Thank you Sandy for helping my engagement ring shine so gorgeously with this beautiful spacer band! Sandy really has such a welcoming friendly attitude and has really good taste too. We shopped around a few jewelry stores before we just knew that this is the perfect place to buy from. Not only are there plenty of rings to choose from but with the automatic ring insurance and free one time sizing made it impossible to turn down. Thank you again! We will definitely be back for any other purchases in our future. read more

Kevin Jewelers - Sandy helped my engagement ring shine so gorgeously with this beautiful spacer band! - Jewelry Near Me - Riverside, California

Kevin jewelers at the tyler mall is the place to go! Sulvi Torres helped my and my husband find the most beautiful wedding ring I have ever seen! She was so kind patient friendly and not pushy at all. I hate going into jewelers because they are so aggressive but she was completely opposite, my visit there was so enjoyable thank you guys so much for all your help you guys are wonderful and now we are apart of the kevin jewelers family! read more

I ABSOLUTELY LOVE THIS PLACE. I've been going here for the past 2years and everytime I come Amy, Sandy and Claudia are the must humble and amazing women!! I LOVE THESE WOMEN! So nice and also so helpful with everything from pricing to financing to what the better deal is. No matter when I come in the always have HUGE smiles on there faces! These women are like family to me and my fiancé! Amy, Sandy, and Claudia keep doing what you women do! I RECOMMEND EVERYONE to come here!! If you want the best customer service and want to be taken care of this is the place to go. Cheers my Dears!! read more

Kevin Jewelers - Thank you ladies for my upgraded engagement ring!! - Jewelry Near Me - Riverside, California

Brought my little sister into this store today. Her boyfriend is gearing up to propose and I thought it would be good for us to go out and get an idea of what she likes. Angel approached us when we first walked in and seemed nice enough. We were interested in trying on a couple different solitaire styles and he gave us the run down about lab diamond vs. natural diamond. Then he passed us off to some broad who had a total attitude when I asked her pricing range for one of the rings my sister was trying on. I made it clear from the start that we were just looking at styles for her and would not be purchasing a ring today. She showed us one or two rings and then proceeded to close and lock the counter up while my sister was still looking. She handed me a business card and dismissed us. Seems to me that she needs to brush up on her customer service skills. What a rude way to treat people who will likely be purchasing an engagement ring in the next few months. I will be sure that we do not purchase any jewelry from this store. Kay jewelers a few doors down was WAY better. Don't come here if you're looking for good customer service. If you're not buying today then you're not worth their time! read more

i was in there yesterday to get my jewelery cleaned and was assisted by josue, he was very pleasant and friendly. as is everyone ive delt with there. i left and went into jc penny and here come running josue.. mam you forgot this it was my certificate for my cleaning!!! so very nice of him to chase after me lol!!! thank you josue!!!!! now thats customer service read more

My fiancé and I have been looking for a wedding band for quite a while now and nothing had really convinced us yet. We end up walking into Kevin Jewelers and got greeted right away by Steve. As soon as I started looking at some wedding bands and trying them on I fell in love with one particular one. I let him know that was my favorite but we had a budget. He spoke to his manager Sandy and all I can say is that I was one happy person. Thank you Steve for helping us finally find my wedding band....it's perfect. A special thank you to the manager Sandy for making this visit extra enjoyable and perfect. She not only offered to clean my ring but my friends as well. And even gave us each a cleaning solution for our rings. She made it very personal with both of us and gave us many good laughs! Words of advice from her....HAPPY WIFE HAPPY LIFE! Thank You Sandy & the team at Kevin Jewelers. read more

Sadly I've done business here before thinking they're prices were fair however when going in and asking them how much their Rolex Submariner was they said it was $9800 clearly lying and stating even Ben Bridges charges $9800 and making it clear this was the normal and standard price everywhere making me feel like I was the dumb one. I walk over to Ben Bridge and wah-lah! Guess what? Same exact watch..$8500..dont be fooled by their sales signs and tricks they are over charging at this location and scamming people read more

Came to buy my daughter earrings and was greeted by Steve. He was very hospitable and was able to get us the best deal with the budget we had in mind. Our overall experience here was excellent due to the customer service that Steve provided. We are extremely happy with our purchase. read more

Omg Steve and betty are the best !!! They really went out of there way to get us our beautiful wedding rings I just love how sweet betty was an how determined Steve was to help us love that in service !! We walked out very happy !! read more

This evening I went into Kevin Jewelers and had the best customer service experience with Gigi one of the Sales Associates. Gigi is AMAZING!! She is such a sweet and helpful sales associate. She answered all of my questions and kept a smile on my face from the time I walked into Kevin Jewelers to the time I walked out. I will definitely be back. THANKS GIGI!!! :-) read more

Great place, great people. Great engagement ring, great price. You have a great experience and a customer for life. Will reccomend to all my friends read more