Kevin E Bright, MD

1.2 mi

Dr. Goldman and his staff are extremely helpful and have a great attitude. I called last minute to…read moretry and be seen today after suffering from a bad ear infection for a few days. I had some hearing loss and it was due to ear wax buildup. Within an hour I was in and out. And most importantly I can hear again!! He accomplished in 30 minutes what two of my regular doctors visits couldn't. Highly recommend this practice.

From the owner: Specializing in: - Physicians & Surgeonsread more

Benjamin Westbrook

Dr. Westbrook and his staff are wonderful. He corrected my deviated septum. I had minimal pain…read moreand healed quickly after my surgery without complications. Dr. Westbrook answered all of my questions and made me feel very comfortable prior to the procedure. He has a wonderful bedside manner and his staff is very warm and professional. If I could I would give Dr. Westbrook and his staff 10 stars. I would definitely recommend El Paso Head and Neck Center for ENT issues.

Two years removed from going under the knife twice with Dr. Westbrook and still have pain on the…read moreleft side of my neck. I had throat cancer and would not recommend this provider. There was a time during a check up that he didn't even remember who I was! He seemed more concerned with salvaging his business during Covid than doing was right for me. His office staff were super nice and helpful.

Rodney Jamison

We saw Dr. Jamison for my wife's hearing problem. He was excellent and his follow up was better…read morethan we have had before. He seemed very understanding and his skills were the best we had seen so far.

tried to make an appt. no one answers the phone. no one returns messages left on their machine…read more you check the hours on their website and it says they are only open a total of 7 hours in the entire week. why do they even call themselves health providers?

Arango Jorge MD

1.0

3.7 mi

Horrible staff and service. Dr. Arango performed a surgery for my 85 year old grandfather, and did…read morenot want to see him during the follow up appointment. It wasn't the doctor personally, but he needs to get other staff and/or systems in place. He has 3 offices and they each just blame the other offices for not answering phones and failing to set up appointments. Very frustrating and upsetting!!!!! They asked me to go back to the primary doctor t get a referral after they had set up an appointment for us. I lost a day of work. This is a follow up after a surgery. But they failed to schedule him in during the 90-day window and now we have to do their work.

El Paso Ear Nose and Throat Associates, PA

1.4

(11 reviews)

3.7 mi

I was having dental issues caused by sinus infections. My primary care MD sent me to Dr Nanez at El…read morePaso Ear Nose and Throat. Dr. Nanez did not hesitate to check into the situation and sent me for a CT scan. He followed up with some medication that cleared things up quickly. The staff here are great and helpful.

Waste of money and time, doctor is about as useless as an anus on an elbow…read more Takes me into first room, looks in ear, ok let's take a closer look in the next room. Brings out a tuning fork, can you hear this? Wtf would I be hear if I couldn't hear? You bring me into another room, just to charge the insurance more, and schedule me for a hearing test on top of that! Useless Even talking to the office, they know it's a scam

Southwest Ear Nose and Throat Consultants PA

1.4

(9 reviews)

Dr. Reiersen is great, as are his medical assistants. Very…read moredisappointed by the customer service provided by the office staff. They don't answer phones at this office. Instead, you are instructed to leave a message for a call back, but they don't call back either. I called several times over 2 days without an answer. Had to go in person. When I arrived, there were 4 people at the front desk, yet no one could answer the calls and no one could call back. It's unbelievable how a medical office can run a business in this manner. These physicians are going to lose business due to the staffing and how they run the office. I won't be going back.

A disgusting place that scheduled my mom as a self pay patient, which she disclosed at the time of…read morebooking her appointment just a few weeks ago, and today she arrived and supposedly they "just" changed their policy to not accept self pay patients anymore. So my mom waited WEEKS for her appointment just for them to have her go in and not be seen. I should also add she's been seen here before and paid her bill, so idk why they'd change their policy and would not have the human decency to notify their patients who are self pay that they're s*** out of luck now. Extremely frustrating and a DISGUSTING place, would absolutely NOT recommend. Now my mom is on the hunt for a new place that can see her ASAP because of the problems she was hoping to get answers to at this place. Would give them ZERO STARS if I could!!!!

Southwest ENT waiting room

Southwest ENT Front Desk

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Southwest ENT in office CAT scan

Rosen Andrew P MD

4.6

(7 reviews)

I cannot say enough wonderful things about Dr. Rosen and his staff! From the moment I walked in,…read morethe staff was incredibly warm and welcoming, making me feel comfortable right away. Dr. Rosen is not only highly knowledgeable but also truly compassionate. He took the time to listen to my concerns, explain everything in detail, and answer all of my questions without ever making me feel rushed. The level of care I received was exceptional, and I left feeling confident and well cared for. The clinic is spotless, organized, and runs efficiently. I am so grateful for the outstanding care and would highly recommend Dr. Rosen to anyone seeking a dedicated, professional, and empathetic medical provider. He is the best gynecologist I've ever met and that is why I chose him to bring my kids to this world for me. I do miss him and his staff so much. I just had a procedure done and all I kept thinking was "oh why did Dr. Rosen retire"....thank you so much for everything you did for me and my family Dr. Rosen. We will miss you.

I had several bad experiences with this office. First, while I appreciate that Dr. Rosen takes a…read morelong time with each patient and genuinely seems like he cares, he needs to make his schedule accordingly. If you know you take an hour per patient, then schedule 1 patient an hour. I ended up waiting HOURS for appointments. The last time I was there, I knew I was having a miscarriage and my husband had missed work to come with me for support. I kept telling them that he had to go soon after they were 2 hours past my appt. They didn't care. Finally he had to leave and come to find out I was having an ectopic pregnancy and had to go to the hospital for methotrexate. Also, I have NEVER been treated so poorly by a medical office front desk staff. There were a few other little things that ultimately led me to the decision that this health care provider was not a good match for me. So, as long as you don't mind rude front desk staff and wasting hours of your day sitting waiting for you appt, then maybe you'll like this practice!

University Vision Centre

3.5

(63 reviews)

1.7 mi

This is the 3rd time we've been in for lenses for a family member in less than 1 month. You CANNOT…read moremake an appointment for their optical department Instead you have to sign in as a walk in and then be constantly overlooked as ppl who have been seen by optometrist AFTER you walked in get seen BEFORE you. It's a crappy way to treat your patients & customers.

Not nice when they perform a test that is not covered by the insurance without you knowing and…read morelater you found out that you have an extra cost you need to cover

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Lilia B Alvarez, OD - Vision Source

(4 reviews)

9.6 mi

Just went for my annual eye exam again today, love this place. Staff are always friendly and…read morehelpful and Dr. Alvarez really takes time with each patient to consult them on any specific concerns she may uncover or that the patient has. They also have very advanced testing equipment, I was very impressed that they could show me detailed images of things like the inside of my eyes to make sure everything looked healthy. Appreciate you guys, thank you for always being consistent in making patients like me feel important.

Pro tip: The address…read moreon Yelp is incorrect/out of date as of August 2019 -- call the phone # and ask if you don't trust me :) Dr. Alvarez is now at: 1346 Lee Trevino Dr, Ste 114, El Paso, TX 79936. Current hours shown in the photo I posted. I really like Dr. Alvarez and her staff. The five stars are for them. Lovely office, personable, intelligent doctor. I think the in-office Zeiss lenses/glasses are pretty darn expensive. I would definitely price glasses elsewhere if budget is a concern.

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Lawrence C R Tafoya, MD, PhD

(3 reviews)

2.2 mi

I wish this doctor was general practice because he made seeing a doctor a great experience…read more Not a super long wait time Very helpful staff He was not rushed gave me the time I needed Very gentle hand I went a couple a months ago and have heeded his advice. I had awful pain in my eye. They squeezed me in as it was an emergency I felt like my eye was rolling around with sand in my socket. Long story short after antibiotics and a follow up appointment. I have dry eye. As Dr Tayfoya said "just a sign of getting older" I have heeded advice and done well with his recommendations. Great doctor with a steady hand.

So I have been to many eye doctors and can't even begin to tell you how much I enjoyed my…read moreexperience when I had an appt last week. Dr. Tafoya is very knowledgeable, kind, and honest. I will definitely be back and will send business his way.

Envision Eyecare & Envision Optics

4.3

(6 reviews)

11.0 mi

Certified professionals

Offers payment plans

Always attentive. They do an outstanding job to meet your eye-health needs. The staff is extremely…read morehelpful and friendly, and they always follow safety protocols and procedures. Highly recommend.

Terrible service, terrible product. I'm not going back there for anything. I had an eye exam and…read morethe prescription they gave me was not suitable for glasses.They made some adjustments and it came out worse. And I had to wait two months to have an appointment because I had to see the same optometrist who had seen me before. I was never happy with glasses.After 6 months the lenses of the glasses started to crack. During the waiting time, I lost my glasses. When they called me, two weeks later, they wanted $150.00 for not having the frame.Paying for a product that wasn't good from the start, no way. I'm just saying that I won't go back there.

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Waiting!

Fort Bliss Optometry Clinic

3.2

(6 reviews)

4.0 mi

The thing I appreciate about this optometrist the most is the fact that they do NOT sell glasses or…read morecontact. Which means no one is trying to up-sale me on crap I don't need. After my boyfriend had his eye exam done here, I decided it was time for some new contacts and glasses so I set up an appointment. They were able to get me in within two weeks and at a time that worked for me. To speed up the process they also gave me the paperwork when scheduling my appointment and told me I could just bring it with when I came back. Efficiency. Everyone that I interacted with was friendly and cheerful. I even appreciated that the doctor didn't try to confuse me in any way and actually set straight a lot of misinformation I was given by my previous doctor/salesperson. You know the best part... the glaucoma machine. You know the machine that blows air into your eyes to test the pressure? At the previous optometrist, I'd always "fail" the test and then I'd have to go through the process of having my eyes dilated which always sucks because driving after is the worst. FBOC's glaucoma machine was actually able to give a real reading because it was a quick push of air instead of the long shot of air that was always forced my eyes to shut. No dilation, YAY! Pretty smooth process and from start to finish was maybe an hour of my time. The staff is great. And I felt like they really went the extra mile with everything... the doctor even decided it was best to do a follow up appointment since there was some uncertainty with my contacts. I paid out of pocket and felt that the price for a contact and glasses prescription was reasonable at $129 (and that included the trial pair of contact lenses).

This doctor was very patient with my son, and even took the time to make my daughter more…read morecomfortable during the visit. Thank you to the office staff as well, it was a great visit!

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Kevin E Bright, MD - surgeons - Updated July 2026

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Pinaroc, Teresa Rubio, MD, PA

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Dr. Pinaroc has been taking care of me for 10+ years. She is very attentive to your concerns and…read morefollow ups (I see her twice a year). Although she is busy, she makes sure you are taken care of when she meets with you. She delivers the best care and will take genuine interest in you and your needs. Her bathrooms and waiting area are always clean and parking although small, it is usually never full. I find it very convenient too that they have a lab on site. Yes, as another rater mentioned, she calls you sweetie or honey and she means nothing by it and truly is a sweetheart!

Dr. Pinaroc is a cheerful, sincere medical professional. I found her delightful and attentive,…read moreconcerned that my needs are being met. She listened patiently. I did not feel are all rushed. She explained treatment methods and answered all my questions. Her staff is friendly and efficient. The only issue I had was the very long wait time. I waited over an hour to get into exam room and another good 15-20 minutes for her to come in. However, she took all the time withe that I needed.

El Paso Day Surgery

I had Cataract surgery everything went well,received very good care quality and my Dr Mario Di…read morePascuale did a great job, and all the staff including the nurses very helpful and friendly and knowledgeable, very good hospital, thanks so much for everything .

I was very disappointed by the policy that allowed only one parent to accompany our daughter during…read moreher tonsillectomy. Having surgery is frightening for a child, and limiting parental support added unnecessary stress for both our daughter and our family. While safety and space considerations are important, the lack of accommodation or empathy for families with young children was frustrating. This policy significantly impacted our experience and is something other parents should be aware of before scheduling a procedure here.

WellMed at Trawood

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This clinic blew me away with its charm, compassion and service. I was in town briefly for my…read moreGrandfathers funeral & I accompanied my Grandmother to an appointment she set up that same morning for exceptional pain (probably brought on by stress due to her husbands death) First, the clinic is very clean, they offer coffee & offer snack to the patients by taking a little snack cart around. These people are on a first name patients with their patients & not just the Doctors, the entire staff! Once we got in to her exam room, the Medical Assistant, Jesse was taking her vitals & I told him that my Grandfather passed away & if there was anything he could do to get us through the appointment fast, it would be greatly appreciated because his services were in just a few hours. This staff sprung in to action! Jeff Taylor, the Nurse Practitioner who she was assigned to came in to the exam room, looked straight in to her eyes and sincerely apologized for her loss. He addressed her pain and distress in a professional and compassionate manor & we were on our way in no time. On the way out, she was hugged and greeted by this wonderful staff. I live in Los Angeles and can't be with my Grandmother but I'm so grateful for this caring staff & feel relieved that they care for her so well. It eases my mind like you wouldn't believe. Thank you, I know she is in good hands with you!

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