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    Kerry G Johnson

    5.0 (1 review)
    Closed 9:00 am - 9:30 pm

    Services - Kerry G Johnson

    Caricatures

    Graphic design

    Kerry G Johnson Photos

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    3 years ago

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    FedEx Office Print & Ship Center

    FedEx Office Print & Ship Center

    3.0
    (32 reviews)

    I had a good experience at this location. After a very short wait in line, I was in and out within…read moreabout five minutes. The assistant manager assisted me with the process very quickly. I would definitely return to this location for my shipping needs. The store also appeared very organized.

    I am frustrated and irritated that I cannot print off labels through my account online. I had…read moreproblems when I tried to ship via ground since I don't have a scale to weigh my package which is generally an envelope. Today I came in with five 9x13 envelopes that were being shipped by ground to different locations. Given that this was for work, I had to request a receipt to submit to my employer. I always hate to ask, as the associate will have to type each individual recipient label. The worse, is when there is a line and I am the reason why there is a delay. Erika was the associate who assisted me. It took awhile as each label was for a business which requires more info to be typed. After she typed the info for the labels, the labels printed but stalled for the fifth label. The screen showed, "processing...". Long story short, she had to retype all the labels. Ugh!!! I had offered to go to the work station and type up the labels myself, but Erika said she didn't mind. She certainly went above and beyond the call of duty and was pleasant the whole time. I'm sure if I were her, I would have been sour and irritated. Good thing I am not in retail! I like that this location has convenient hours. It is open late and on weekends. Erika informed me that they also have pick up express on Saturdays. Aside from shipping, other services this location provide are: -self serve printing & copying -packaging your deliverables with a service fee (starting at $4.99) -self-service laminator -photo ids for passports -mailing/packaging supplies for purchase -greeting cards and books for purchase -workstations

    Image360 Columbia MD

    Image360 Columbia MD

    3.4
    (5 reviews)

    Horrible customer service! Had to call too many times and was strung along for over three weeks to…read morebe told that they could not provide an estimate for our neighborhood entry sign that was destroyed in an accident.

    I asked how much to have my roof and the middle of the hood of my mustang wrapped in gloss black…read more We agreed on $600 and made an appointment for Friday. I asked him if I needed to clean the car. He said his guy would take care of it. I brought my car in at 8:30am. Bill stated "it's a wrap not a paint job so it will look perfect from 10 feet away but not up close." I told him I understood. At noon I arrive to pick-up the car. Bill brings me to garage. The car looks great; from 10 feet away. Up close the roof was perfect. The hood had bumps and wrinkles. The bumps were from the dirt that was on the car. Little bits that the tree drops on my car. When I pointed this out his demeanor changed from friendly to aggressive. He agreed to fix the biggest bump; and did so very well. He then informed me that the car scraped the bottom when he pulled it in. He handed me the keys and had me back it out. I did so slowly. It scraped again. Also my car was covered in gray dust. Bill apologized and said "I was sanding in here." I left feeling unsatisfied. I called my friend that owns an automotive shop. Showed him the pictures and told him about the car scraping. Also, informed him that now my exhaust makes a rattling sound. He stated it was not acceptable work for the price and suggested I go back. I did, and Bill was outright rude. He was offended that I got a second opinion. He said he gave me what he said he would. I can't argue that he said it wouldn't be perfect. When I asked if the surfaces were cleaned first. He said it was wiped with alcohol. I keep my car waxed and the car was dirty coming in. Now I have a wrap on top of dirt and wax. Not thinking it's going to last long. He agreed to remove or replace the hood wrap only if I signed a paper waiving responsibility for damage to my car. So I'm not going to sign a paper so an angry, rude shop owner who doesn't properly prep, work on my car. Not to mention his "stuff happens" attitude toward my car be scraped and damaged. Lucky for me my friend will fix my exhaust at no charge. I'll tolerate the hood until I save to have it painted. Bill huffed "This is why I don't do wraps for car guys!" So if you are a car guy, save Bill the trouble and go somewhere else.

    Kerry G Johnson - caricatures - Updated August 2026

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