Dr. Kerker is the best, but I cannot say that for some of his staff. They now charge 3.5% on all credit cards and debit cards. Called to get a copy of an invoice and they could only mail it. I never received it, so I had to call again. The amount on the invoice was different because of the additional charge and when I called them to get an invoice with the correct amount we paid, I was told to call the credit card company for it. They said to have a good day and hung up on me. Called back again and when I told them that since it was a debit card there shouldn't have been a charge. they proceeded to tell me that there were signs all over the office. I told them that they should add the charge on the bottom of the invoice so that the invoice would be correct. They went back to that the signs are all mover the office and then I made the terrible mistake of saying " What's wrong with you? What don't you understand?" They "now I am going to hang up on you again." and proceeded to do so
From: From: https://www.lawpay.com/about/blog/credit-card-surcharge-rules/
Do Not Implement Surcharges on Debit Card Transactions
Surcharge fees are strictly limited to credit card transactions only. Even if a client wishes to run a signature debit transaction, where a debit card is processed as a credit transaction, you are still not allowed to implement a surcharge.
List Surcharges as Separate Line Items
When drafting an invoice and tallying up transactions, you cannot lump in the surcharge to the total cost of the service. Each surcharge must be listed separately on your invoice and labeled clearly as a surcharge.
This practice reinforces transparency and makes it clear to clients that they are being charged an additional fee for using a credit card. It also simplifies the reconciliation process for lawyers, as it allows for easy tracking and recording of processing fees. read more
