I got my first pair of glasses here and did not realize that metal frames would not work well for…read moreme (especially the little nose thingies). They kindly swapped the lenses into new frames for me with no additional charge.

Wonderful staff, excellent selections and they were helpful in mailing my glasses and contacts to…read moreme - I'd relocated to another State outside of NJ

I go to Dr. Talbot in the ocean County Mall in the LensCrafters store every year. His exam is very…read morethorough and he explains everything in layman's terms. I then, if necessary, get my glasses filled at LensCrafters and I have never had an issue. I highly recommend both Dr. Talbot and LensCrafters.

Dr was fine, exam was fine but they tried to scam me with the cost. I was told the cost for a…read morecomplete eye exam was $114 which I was fine with and happily paid. They then asked if I wanted to submit the charge to Medicare, I agreed. Medicare did not cover this service, which Im sure they knew Medicare wouldn't, then they sent me a bill for $160. When I asked why they said because Medicare did not pay, I explained that I was quoted $114 and paid that amount. They then said that if they didn't submit the charge to Medicare I would only have had to pay the quoted price, but because they submitted it and Medicare refused, I was now responsible for an additional $160. It makes absolutely no sense, I refused to pay but they keep sending me a bill every month.

Quality and thorough personal care. Friendly office staff. Short wait times! Parking in back.read more

I have been using shore family eye care for a number of years ,,,and I had the pleasure the other…read moreday of meeting Dr Ross for the first time ,,because I had an eye infection .and I just want to say he is such a DELIGHT.... He was fun. He was friendly. He was interesting. It was a wonderful experience. I love you guys.

Staff friendly when I called to schedule appointment as new patient agreed to obtain my records…read morefrom previous MD. Office clean and spacious. Staff was great! Dr Harjit Athwal was professional and thorough! Highly recommend. Plenty of parking. Bathroom clean. Like the text reminders about appointments.

Terrible scammers . I had my two catarat removal back in February in which my bill was 0.00 after…read moresurgery for months . Everything was paid by my insurance ., All of a sudden on August , that office decided to fabricate charges which are unexplained in the bill . I spoke with several seniors in my unit who had the same experience with them . This office take advantage of patients to make money . I have to report them .

My 19 year old college son who has high functioning autism wanted to go for a exam and loved this…read moreplace last time he went. He wanted contacts which they did not stock. My son has issues with bright light. He said the Doctor must have had a bad day as he was nasty! Then he asked him due to his sensitivity of light with his eyes can he sign a medical exemption form so he can get his car tinted light. He told him. I'm not doing those! WHY NOT? Who pissed in your corn flakes this morning. I Manage a Body Shop for Pine Belt. I would never talk to a customer that way!

I wouldn't let friends or family go anywhere else. Staff is like a family and the doctors are top…read morenotch.

Haven't been to this vision works location in years, however, I am compelled to leave this review…read more Every single pair of frames I picked up was filthy. I even said something to the attendee that was sitting. Her response was we are understaffed. They should be inspected by the board of health!

This was my first time with VisionWorks. I was greeting with a smile and a hello. I had no…read moreappointment ao I had to wait 10 minutes to see the doctor. (that's the shortest i've ever had to wait anywhere). Mallory was very helpful picking out new frames. She was understanding, funny and a little quirky. And a major reason that I will be back

I'm one of three friends that had cataract surgery done by Dr. Lautenberg and another doctor there…read moreon staff at Ocean Eye. Perfect sight in both eyes experienced by all 3 of us with absolutely no issues! Dr took time to fully inform me about the surgery and important aftercare. Great surgical staff too.

Always waiting over an hour to be seen. It is like a factory a slow factory. So crowded. Staff is…read morenice but it's always a long wait

I had been looking into LASIK for years, but since having to wear hearing aids this year I really…read morewanted to move forward as my classes kept bumping into the microphone on them, I no longer felt confident with my glasses, and most of all they kept giving me migraines because no pair I ever picked fit right. I went online and started researching places by me. That's when I found here and read about Dr. VonRomer and his PRK treatment. A way less invasive and way less down time treatment. The office staff is the sweetest, the facility is outright gorgeous both the regular facility and the PRK suites. I went in for a free consult, was told I was a candidate, went in for a pre-op appointment with testing and was told I was good to go. Came in on a Friday, it took less than 20 minutes (honestly them prepping my eyes and reading the paperwork took longer!) and I went home same day. Came back on Tuesday and I was about 90-95% healed. His bedside manner is such a delight and he makes you feel completely at ease. I highly recommend him and the company!

I recently visited Invision Eye Care for what I believed would be a simple eyeglass exam, only to…read morewalk away feeling confused, frustrated, and completely disrespected by both the front-desk staff and the office manager. What happened: After eight months of recovering from retinal detachment surgery, my prescription had changed twice. I finally secured new insurance that would cover my eye exams--but it doesn't kick in until May 1st. I scheduled an appointment specifically for an eyeglass exam only and made it clear at check-in that I could not afford the (separate) contact lens exam until after May 1st. Unbeknownst to me, the doctor proceeded to perform both the eyeglass and contact-lens exams. I thought she was merely "tweaking" my existing contact prescription, so I didn't question it. The next day, I received a call from Susan ( who said she was the office manager ) at Invision telling me I owed $85 for the contact exam I had explicitly asked not to have. When I explained that I had not authorized or even realized a second exam was done, she brusquely replied, "Why didn't you stop the doctor?" and insisted I return the trial contacts. I then spoke with Niessa, the office manager, hoping for some understanding or compromise. Instead, she was condescending and rude--telling me it was entirely my fault for allowing the exam and that I must pay both charges. Why this matters: Lack of clear communication. I explicitly declined the contact-lens exam, yet no one bothered to confirm with me when the doctor performed it. Unprofessional customer service. Both Susan and Niessa refused to listen or offer any courtesy goodwill. Rather than resolving a genuine misunderstanding, they treated me like I was the problem. Lost trust (and a patient). Over an $85 fee, Invision Eye Care has now lost my future business--along with the cataract appointment I had already scheduled at that office. Bottom line: I understand policies exist, but a little empathy and clear communication go a long way. I left feeling like I wasn't respected as a patient or even a customer. Until Invision trains their staff to listen first and assume good faith, I cannot, in good conscience, recommend them.

Beautiful decor, nice and helpful staff, doctor very professional but pack a lunch your gonna be…read morewaiting awhile

Please allow me to begin by saying that I am not a complainer…read more After seven years of going to the brick location, my insurance changed for the worse. However loyalty and trust, I decided to remain a patient of the doctors I had come to know. After paying out of pocket for an initial eye exam and lens fitting, the optician refused to release my p.d. measurement because I was not purchasing lenses or glasses through their gallery due to financial constraints. The techs and doctor also refused. This prevented me from ordering glasses at all, rendering the exam a waste of money. As for the contact lens fitting, the left eye axis was not perfect and that eye wouldn't focus at all. Dr Felicia insisted that this was okay since I was seeing 20/20 with both eyes. After some time I developed headaches when wearing the contacts (I have never in 20 years of wearing contacts experienced this.). Because I found cheaper lenses elsewhere I returned to request an adjustment so that I could return the lenses that I couldn't use for correct ones. They refused to adjust the prescription without charging me a second time because 30 days had passed since my first fitting. I did not get the impression that the doctor was at all concerned with my health, because after being left in the exam room for twenty minutes, they eventually sent the receptionist into the exam room to try and sell me on the idea of second charge. I walked out. I should not be punished for not buying overpriced product from their extremely limited gallery. During these visits I was privy to complaining conversations between the reception desk and the optical gallery which was within earshot from the waiting room. On two occasions In the exam room, the techs vented extensively to me about how displeased they were with the working conditions. At a total loss of understanding for these terrible experiences, I attempted to reach an office administrator to discuss my experience. I was denied this point of contact when calling to inquire. Again, I am not a complainer, but I thought that someone out there should hear about this experience before making up their own minds. FYI vision works accepted me as a walk in, and in 40 minutes I was walking out with everything I needed at a fraction of Susskind and Amallah's price point. They also released my p.d. measurement without question and advised me to consult a lawyer regarding my experiences at s&a. While I would like a response from an administrator, if the measure of this practice's sense of customer service is defined by the staff at the brick location, I expect it to be s very short conversation.

Both Hubby & I had appts at 9:20AM today. We arrived 9:05A and were taken within 10 mins by staff…read morefor vision screening, glaucoma check, field check & review of medical history. Dr Lakhani saw both of us at our request. He was efficient, professional & direct. His staff are all A+++. I left my glasses/case there mistakenly and I called for same. They held my items until I returned again. Many thanx to Christine!

This EYE DOCTOR NOW charges $49 to WRITE a prescription for glasses. Ridiculous. That's $49 in…read moreaddition to the exam, not covered by insurance due that day. Very unethical, it's like writing a script for antibiotics then charging $49 disguised as an administration fee to get it filled. BCBS said this isn't common practice, so this is something THIS provider is doing to it's patients.