I got my first pair of glasses here and did not realize that metal frames would not work well for…read moreme (especially the little nose thingies). They kindly swapped the lenses into new frames for me with no additional charge.

Wonderful staff, excellent selections and they were helpful in mailing my glasses and contacts to…read moreme - I'd relocated to another State outside of NJ

Dr LoBocchiaro is very thorough and takes her time to explain everything. Office staff is very…read morepleasant.

I have been a patient at Freehold Eye and Vision Care for many years. Dr LoBocchiaro is excellent,…read morecaring and thorough. The staff is also friendly and helpful. The new office is comfortable and welcoming. It clearly represents the Doctor's personality. I wish all my Doctor's were more like Dr LoBocchiaro.

I walked in at 9:10 for a 9:20 appointment only to be met by 2 workers who seemed to be having a…read moretough morning. I explained i had a new VSP benefit program and they were very sure what my benefits were. Rude and dismissive along the way. I tried to show them the benefit description i had but they could care less. "If its not in our system I don't know what to tell you." Rescheduled my appointment for 11am so I could speak to manager Diana when she arrived for work. When I called the benefit administrator to make sure I had clarification they were clear and gave me what I needed. I returned for 11am appointment which I met Diana who accused me of being rude to her staff before even hearing a word i had to say. I waited 40 minutes to be seen. Diana returned and explained where the discrepancy and confusion came from. Making me wait for 38 minutes beyond my scheduled appointment made it feel like every other doctor office. I called corporate to talk about the issue and they thanked me profusely because as they said, "If we don't hear from the customers, how are we going to know?" Now the good part when I was finally able to meet up with the Optometrist, Mohammad Zan, he was fantastic. His exam was thorough and his patience was evident in explaining all of my questions, no rush, no upsell, he was an absolute pleasure to deal with and I recommend him 100%. My question is this why do attitudes change after they realize your willing to go to the mat and get corporate involved. What it comes down to is hourly employees that could care less if paycheck comes from visionworks, walmart, target,or shoprite have no interest in customer service. They will when AI kicks in because customers are sick of this. If management isn't focused on customer experience and realize that the first person you meet could care less then that stores revenue will suffer immensely.

TERRIBLE ! 3rd . 3 times in a row have i had an unprofessional experience with the staff . My wife…read morewas essentially made fun of by the staff because she brought the wrong purse and her I.D. was not in this purse. They laughed at her , and said quote "usually people do not go out without an i.d" Then when we questioned them, listen please. We been here for years . You probably recognize us , I thr husband had my ID with the same last name . So the probability of scamming a fake name is slim to none . They wouldn't budget. They belittled her . Then told us with our attitudes if we refuse to listen to them (mean girl attitudes . The little power they have of checking i.d.s was enough to go to their heads . Imagine them being a police officer . Now in contrast . We decided to never spend our money there. Never again. We found 400 yards away a place named "America's best" it's next to Verizon. In the target parking lot . Right behind vision works. Vision works apologized last time to use for their abusive behavior on Google reviews . And states anything they can do to change our opinion they would do . We'll. Showing up late . I sat outside 15 minutes 9am appt. At 9:15am I was allowed in . Then harassed my wife . After going to America's first the place nearby takes same insurances . Payments. Friendly welcome. They were Open 30 minutes early !!! They looked up all my info . They looked up my wife without her I.d. card . Like visionworks refused to . Me my friends and my entire family will be going to this new facility. Visionworks owners. If you want business to get better. Those two women in the front need to go . They are on a power trip. Unorganized. I have never called corporate once in my life . But for them I am . Unbelievable the level humanity has sunken into .

Clarkson eyecare is the most unprofessional eyecare provider I've ever dealt with. The billing…read moreperson has no idea of what she is doing. I had services provided more than a year ago and they still haven't figured out how to bill my insurance company. I've called them more than a dozen times only to speak with someone who was a total incompetent & after explaining how to do the billing the idiot continually sends me an invoice & then sends the account out for collection. I've dropped the company & now work with another eyecare provider & recommend that you steer away from this unprofessional, arrogant bunch of idiots. The doctor on staff has no bedside manner & I'm glad not to have to deal with him or his staff ever again.

I had the most negative experience with Jaime Costello of Clarkson Eyecare. I have never received…read moresuch unprofessional and inadequate care in all the years that I have been seeing an eye professional. I was referred to this practice by my husband. He gave the practice a great review. He, however, was seen by John Costello, not Jamie. I am a healthcare provider and have always introduced myself as I enter the patient's room. I had to guess if this was the technician or the provider until I asked who she was. After determining that she was the provider, Jamie launched into monologue (not dialogue) about how I was misdiagnosed by my long-time eye care professional about my dominant eye. She indicated to me that not only was I misdiagnosed, but the contacts that I was wearing were the wrong prescription. I had to stop her monologue and state that I had not experienced any vision problems with my current contact lens prescription. She was insistent that I needed to have the power and dominance changed and proceeded to give me a new pair of contacts. This was after I told her repeatedly that I was there for an annual eye exam, not a contact lens consult. Much against my better judgement, I put the new contacts in. I could not see anything but a blur. I must have stressed this to Jamie many times after putting the newer prescription lens in. My voice was never acknowledged. Jamie said I would have to get used to them and stated further that I shouldn't drive a car for a few days. What kind of professional advice is that?!!!! Jamie then proceeded to state that " I want to dilate your eyes today, but I won't." Again, what professional says that?!!! I indicated that I had hypertension and as a standard, had annual dilatation to exam the vessels in my eyes. It is a standard of care that patients with hypertension have a dilated eye exam annually. Patients are entitled to this standard of care!! In all, the exam took 20 minutes. As a healthcare provider I spend at least 30 minutes with a new patient. The ingredients that were missed with Jamie were failure to perform a comprehensive, quality eye exam for baseline data, failure to obtain a subjective history, dispensing a prescription without clinical indications. I have no recourse but to report Jamie to the Board of Examiners of Ophthalmic Dispensers and Ophthalmic Technicians. Jamie needs to review standard principles of a comprehensive eye exam as well as taking a course in public relations. The frightening part of this is how many times has this inadequate care been going on for. How many times has Jamie dismissed a patient's concerns or not completed a comprehensive eye exam? This represents a huge problem for senior citizens who lack a working knowledge of the standards of eye care. I was then verbally humiliated because Jamie could not believe that I did not have a pair of glasses. She stated, " I can't believe that you don't own a pair of glasses." I thought to myself, what if I can't afford a pair of glasses? I was then ushered to the front of the office where I was met by Jill. I was pressured into exploring the progressive lens option despite my repeatedly stating that I had tried them in the past and they were not an option for me. At this point all I wanted to do was leave and get home to remove the contacts that Jamie had insisted on giving me. I called the office later that same day and spoke with the practice manager Dana. I relayed my negative experience about the visit to her and requested that I be given a refund since the care was not what I made the appointment for. She offered an appointment with John Costello. I declined this quite out of concern that my eye care needs would be incomplete and not comprehensive. Again, I will be sending an official complaint to the certifying organization for failure to perform a comprehensive/quality eye exam for baseline data, failure to obtain a subjective history, and dispensing a prescription without clinical indications. I strongly urge the public to read this review and find another eye care provider. I needed to give a star rating, I was forced to give a 1 star. I should have been a negative 5 star !

Dr. Zhang was incredible, and made the process of switching from glasses to contacts painless…read more(literally and figuratively). Claudia at the front was incredibly helpful when it came time to put trial contact lenses in for the first time, and made sure I was comfortable with both putting them in and taking them out. I highly recommend Opsin Eye Care, particularly Dr. Zhang.

Great service up to the point when your glasses are ready. Nobody will call or notify you. So call…read morethem after two weeks or so.

Dr. Vaidya and his Atlantic Eye staff are top notch professionals who are comforting to their…read morepatients. Starting with my initial consultations for cataract surgery. they were thorough, pleasant and caring. The eye surgery was successful and greatly improving my vision.

Simply put, Dr. Fegan is the single best doctor I ever went to. His abundent knowledge and the…read moreability to explain it in layman's terms, was only matched by his kindness and consideration for my wife and my care. A sure-fire 5 star recommendation. Peter Grandich

Quality and thorough personal care. Friendly office staff. Short wait times! Parking in back.read more

I have been using shore family eye care for a number of years ,,,and I had the pleasure the other…read moreday of meeting Dr Ross for the first time ,,because I had an eye infection .and I just want to say he is such a DELIGHT.... He was fun. He was friendly. He was interesting. It was a wonderful experience. I love you guys.

Beginning with check in and then with all tests and doctors knowledge, I felt like I am in a good…read morehands! Easy communication, paying attention to your needs, and actually listening you which is nowadays a really rare, cause all doctors are looks like in a rush. But here , everybody are willing to listen and help! I got my sunglasses with prescriptions lenses. Very happy! Already thinking about second pair from them!

I was treated with superb care. Eyeglasses were ready…read morequickly and they even gave me a tutorial lesson over the phone for Progressive lenses.

Will never ever do business with this company ever again Customer Service stinks. The woman who I…read moredealt with, was very rude and short with me.

Great experience! The doctor spent time really trying to understand what the cause of my irritation…read morewas. He continued to show tremendous care and follow up with me throughout several visits and even after I was feeling better.

I've never met a better pediatric eye doctor ever in my life. He is absolutely wonderful!!! My…read moredaughter did not fuss, cry, run away, etc. She will be 3 in two months and I can proudly say she actually enjoyed her visit with Dr Minzter. I will and have been recommending him to everyone with kids. Bonus: the office staff was great too!

What Dr. Minzter did with our 23 month old daughter was nothing short of a miracle. She hates…read moreanyone being around her face, especially her eyes, so my wife and I were both nervous. Dr. Minzter put us at ease immediately. He coached us on how to create a calm environment for our daughter and then he developed an amazing rapport with her. He was able to perform an exam on her without her even knowing! It was like watching a magician. And he explained everything to us as he was performing the exam. She ultimately needed to get some eye drops, so there were some tears, but I never doubted Dr. Minzter's care for her. Terry, his assistant was a big help too! After the appointment, our daughter gave him a big hug - it was unbelievable. I am still in awe and I want to rent Dr. Minzter for bath time. You never forget how people treat your children, especially when you are concerned for their health. I am so grateful for Dr. Minzter's kindness and expertise.