Started off good and just went slowly downhill .... Nice guy, but unfortunately did not know how to…read morehandle the situation.

I could not be any happier with Corey. Excellent priced outstanding communication and service I…read morewill have Corey open and close my pool. Highly recommended

We also were happy customers of Paul Toronto at TLC Pools. We have been using Octopus Pools since…read moreBen and his partner, Dana, took over TLC Pools. Ben has been in the business for many years, including working for TLC. We were saddened to learn that Paul was retiring, but happy to learn that Ben would be continuing the service we were accustomed to receiving. He is quick to respond, arrives on time, is polite, creative, quiet, leaves my property cleaner than he found it, and extremely knowledgable. We have recommended him to many. His partner Dana manages the office. Dana runs a smooth and efficient office and provides the highest level of customer service. It is always a pleasure speaking with her, as well as productive. We are pleased to highly recommend Octopus Pools. Tibbetts Family, Abington

I have been a longtime delighted customer of Paul Toronto's wonderful TLC Pool Service. Paul was…read moretotally dedicated to his customers' complete satisfaction with great people, superior knowledge, fair prices and responsive communication. I recently learned that Paul has passed the torch to Ben Twitchell and Dana Faulkner of Octopus Pool Service. Ben had already been providing superior service at TLC so I was thrilled to learn that Octopus Pool would be carrying on without a hiccup! They even maintained all the scheduled work at the same pricing and competency. The Octopus Pool team is dedicated to providing the same exemplary support and virtually real-time communication and modern online customer interface tools. I am going to miss Paul and his constancy but I am thrilled to be working with Ben and Dana and I wish them all the success that they deserve! If you are looking for a pool service company I heartily recommend Ben and Dana and Octopus Pool Service! You will not regret it.

Mike showed up as promised and did the job as I requested. Quick and accurate service. Couldn't…read moreask for more.

Never showed up after scheduling two times. No idea why. Was hoping to get maintenance but we…read morescheduled and they never showed up

I would highly recommend Wicked Pool Service. Great attention to detail and great communication…read more Something you don't always get with other pool firms. Give them a shot and you won't be disappointed.

From the owner: 🌊 Dive into Sparkling Clean with Wicked Pool Service! 🌊…read more Looking for hassle-free pool maintenance? Let Wicked Pool Service handle it for you! Owned and operated by the dedicated trio—Cody, Becca, and Kyle—our team brings years of expertise and a passion for pristine pools. ✨ Why Choose Us? Expert Care: Routine maintenance, deep cleaning, and repairs handled with precision. Reliable Service: We’re committed to keeping your pool swim-ready and crystal clear. Friendly Professionals: Cody, Becca, and Kyle deliver top-notch service with a smile. Check out our Yelp page to see why our clients rave about us! From sparkling reviews to detailed service options, everything you need to know is right there. 📞 Ready for a pool transformation? Book your appointment today and let Wicked Pool Service make your pool the envy of the neighborhood! Wicked Pool Service – Where a wicked clean pool is just a call away!

This guy is awesome. He helped me over the phone and he is a smart and decent business man.read more

not sure where these excellent reviews come from, your tech basically hung up on my face when i was…read morecalling for a quote and then never answered my call again- i dint even get my question out before he rudely hung up on me- j

I had a 15 X 30 above ground pool that blew out in May of 2024. I removed the old pool and began…read morelooking for some one to install another pool, same size. I had one guy that started and then disappeared. Over the summer I called seveal other pool installers and they would either not call me back or take one look at it and say they would send an estimate and then disappear. Finally I contacted Pat at SuperiorPoolsMA,com, he asked for a photo, which I sent and he stated he would take care of it and not to worry. Pat and his crew showed up on 10/01/2024, exactly when he said would. By the end of the day I had a beautiful new pool. They were very pleasant and worked diligently. If I could give them more then 5 Stars I would. Thank you Superior Pools. Julie B.

Pat and his crew installed my new pool on Wednesday 6/15 and did a fantastic job. The pool looks…read moregreat nice and level. I would highly recommend them for the job, they work together as a team and get the job done right and in 1 day. Mike G.

This company's representative, Mark Babson, was and continues to be responsive to inquires and…read moreproblems. I purchased a swim spa with Covanna top and it is fabulous. I have their spa attendant service and their technician is great. I highly recommend this company and continue to utilize their services.

On 3/10/25 I submitted a repair request online for my Sundance spa. The next day I received a call…read morefrom the service department, and they explained in order for me to get on their schedule I'd have to pay a deposit of $329. Although it seems like a lot of money, I understand the reasons behind collecting a deposit (customers unexpectedly cancelling appointments, technician time to travel and diagnose issues, etc.). I paid the deposit and we confirmed the next available appointment was 3/20/25. On 3/14/25 I got an email (no phone call) telling me "Due to unforeseen circumstances we will not be able to complete your spa service on 3/20/25. Instead, we will be there 3/25/25". I was so frustrated and disappointed they had picked a new date without discussing it with me and that it was 5 days later. I discussed the issue with the service department, they apologized and said that was the earliest date. There was nothing more they could do. On 3/25/25, the day of my appointment, I get a voice message that said they needed to cancel the appointment and reschedule for 3/26/25. Because I have a fenced in yard with dogs I took the day off of work to be here. I'm beyond frustrated with NE Spas. Conveniently they took my money in less than 24hours but they have no problem rescheduling my appointments for 16 days. By the way their policy is no monetary refunds just store credit. So that's not even an option. I feel trapped because they have my money and left me no other option but to accept their dates.