$450 for a pool opening and one of the worst customer service experiences I've had in years…read more The pool was left green, the walls were not cleaned, the water level was so high that the skimmers couldn't function properly, the pump schedule wasn't set, and the grounding wire for the pump wasn't even reconnected. We had severe thunderstorms that very night. That level of carelessness is completely unacceptable from a professional pool company. Before anyone says, "Pools don't clear overnight," I understand that. I've owned a pool for years and have both opened it myself and hired pool companies. A green pool on opening day isn't the issue. The issue is that there was little indication that enough had been done to start the recovery process. There was virtually no chlorine smell, little to no improvement after the opening, and when I questioned it, I was simply told that chemicals had been added. What really turned this into a one-star review was the response from the company. Instead of addressing the concerns, I was met with excuses, dismissive answers, and a rude attitude. The woman I spoke with repeatedly talked over me and raised her voice. There was absolutely no interest in understanding the concerns or making the situation right. I was also told that they "don't clean pools." If that's the case, then what exactly does a $450 pool opening include? Removing the cover, installing the railings, and leaving the customer with a swamp? If the pool was exceptionally green and required additional chemicals beyond what was included in the opening, then tell me. Call me. Explain the situation. Give me the option to approve the additional cost. Don't leave the pool looking terrible and then act like that's just how it is. I genuinely cannot imagine how this company gets repeat business. The condition they left my pool in was unacceptable, and their response afterward was even worse. One final note: they require payment before the work is performed. Looking back, that should have been a red flag. I paid in full before they ever touched the pool, and once the work was done, there seemed to be very little concern about whether I was satisfied with the result. The attached photos were taken approximately 24 hours after Heritage Pools completed the opening service. The pool had been circulating continuously during that time and the photos accurately reflect the condition in which the pool was left. If removing the cover, installing the railings, and leaving your pool looking like a swamp sounds like a $450 pool opening to you, then this is the company for you. If your expectation is that a professional pool company will properly open your pool, communicate with you, and stand behind their work, I would strongly recommend looking elsewhere.

Heritage pools was the only pool company willing to finish our pool when another pool company just…read morestopped answering calls for 5 months. Heritage pools was prompt, they came out when they said they would, informative. We only go to Heritage pools for anything we need for our beautiful pool. They open and close our pool every year.

Great experience! For a small job that should have meant him coming out twice max, he came 4…read moretimes...& offered to come a 5th. All of this while coming in on budget, with no hidden or extra fees. I've never done anything with a drop ceiling before and mine is a tricky one... a previous installer having used both 2 x 2 sizes and 2 x 4 in the same space and with a ton of oddly shaped split panels. After Tiago came and gave me a quote for a small den, my autistic son insisted that I couldn't change the ceiling in "his" room... which is what necessitated Tiago's returning to remeasure for the different-sized project a second time. He was very patient. Then, I ordered the wrong kind of ceiling planks, which couldn't be mounted in the space, given how high my eaves were up under the drop ceiling. I then direct ordered a special drop ceiling tile that was apparently oddly sized. After he suggested I order from Home Depot or Lowe's, I got one that worked on the third try. His crew even installed my new light fixture and painted my gridwork-- which I hadn't anticipated requesting upfront, but which would have looked awful without his crew's intervention. He offered to come back a fifth time to apply a second coat of paint to the grid work... But I actually like how it looks slightly metallic as is...so the choice was mine to leave it. Regardless, I'm so happy with the end result and it totally changes the feel of the space...which is what I was going for. Throughout, Tiago had great communication and I totally trusted him and his crew...which is everything when doing renovations--good vibes! I'm so glad I picked Moura Services, and think you will be too!

Tiago and his employees are amazing…read more We have used him multiple times now, for a wide variety of jobs. He has painted rooms, done carpentry, redid our entire bathroom from the studs in, and most recently replaced some damaged tiles. His prices are incredible, his workmanship is great, his attention to you as a customer is something that is otherwise a lost skill with many contractors. He wants things to be right and he is willing to go above and beyond to make sure it is right! I can't recommend him enough.

Working with their local team Coversafe Southeast LLC -Jenn and her team were very responsive when…read morea bushing failed while still under warranty. She kept me posted on part order while also providing instruction on how to manually open cover so we could access pool while waiting on parts. Her team was efficient and professional and made the repair in addition to answering questions about recall and revised install. Our cover now works even better and smoother than it ever did. Kudos to Jen and the Southeast LLC team.

Great product, great service. Reps were smart, hardworking, helpful. Product is a lifesaver --…read moreautomatic pool cover keeps pool clean, warm, safe.

I was thrilled with the conversion AL's Landscaping created to a front porch and connecting…read moresidewalk to the screened-in back porch of our Cape house that its team designed after consultation and review of options with my wife and me.The original porch was created in the 1980s and walled with stacked elevated railroad ties. The conversion to a stone wall with paver flooring was beautifully executed by a truly talented mason. The sidewalk was created over a formerly sloping crest of side lawn that provided inconvenient, uneven connective access from the front porch (now the favorite spot for relaxing) to the primary functional entry to the home at the top of the drive towards the rear. The mason did a great job on that as well. The Al's team are hard working and were extremely accommodating to our own plan alterations during their construction process resulting from our own evolving garden design plans. The home is in the mid Cape area. AL's Landscaping was significantly less than prices quoted by more locally based landscaping companies. Neighbors continue to complement the transformation. It was a huge upgrade for what I thought to be a very fair price. See top photos in examples provided by Al's landscaping in earlier portion of this website. -R.P.

From the owner: at Als Landscaping inc. we believe every homeowner deserves a beautiful and functional outdoor…read morespace that they can enjoy year-round . that's why we work closely whit our clients to understand their vision and bring it to life whit our landscaping services. from selecting the perfect plants to designing custom hardscaping features we take care of every detail so you can seat back and relax and enjoy.

Initially, I was planning on getting three estimates and picking the best option to clean up my…read moreyard and put mulch down. This company answered the phone and came out the same day which was very helpful to me as I wanted the yard done as soon as possible. Ryan quoted me a price of $2000. After I showed him my yard and explained that I wanted mulch and both sides of the driveway. I thought $2000 was a lot of money but decided that I am better off getting the yard professionally done. Several people came out and blew out the leaves and started spreading the mulch. Unfortunately, I had to leave for a couple of hours, and when I came back, they were gone. I noticed that on one side of the driveway the mulch didn't reach the driveway itself and made sort of a curve around the hill. It also didn't go all the way up to the backyard and there was a Gap of an area. As soon as I saw that, I texted Ryan and sent photos and asked what was up with that. Getting no reply, I called the office and spoke to someone who answered the phone and told her I'd like to know when they were coming back. Shortly after, Ryan called me and said that he would stop by. When he showed up, he told me he assumed that I didn't need that area done as in his mind it didn't look like it needed mulch. I explained that I've been mulching that area for many years and it didn't look right having no mulch a portion of the way down. He agreed to fix where the mulch didn't come to the driveway but told me I would have to pay another $200 to cover the strip going up to the backyard. I explained to him that I thought the $2000 estimate was quite high and expected that the full yard was going to be covered. He told me that he charged me for 8 yards and this would require more mulch. Earlier in our conversation he mentioned that the crew put down 7.5 yards. This means he was charging me for 8 but gave me only 7.5. He said I need to pay him $200 more if I wanted that done. I said if I have to do it myself, I would deduct that money from the bill. He got upset and told me that if I don't pay the full bill, he will have his guys come and pick up the mulch. I never heard such foolishness. His wife, Brenda, called and asked what I decided to do when the guys come back to fix the hill. I told her the same thing, that I was not planning on paying additional $200. In fact, I offered both of them that I would pay half for them just to finish the job and make it right. Both Ryan and Brenda refused to compromise and accept the additional $100 payment to finish the job. Both Ryan and Brenda threatened that they would remove the mulch if I didn't pay the bill. I explained to Brenda that this is like cutting your nose off to spite your face. I've never heard of anybody doing that as a resolution to the issue. I was very happy with the cleanup of the yard, but very, very unhappy with customer service and how they spoke with me.

We contacted FB Budge 1 month prior to our daughter's graduation. We explained what we needed,…read morehydro seeding our back lawn, spring clean out and mulching. The team did a great job. Ryan and his team planned everything and so we didn't have to worry about anything. Communication was easy. Will be using them again!