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    Kens Electronics

    3.4 (5 reviews)
    Closed 9:00 am - 6:00 pm
    Updated 2 months ago

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    ABC Warehouse

    ABC Warehouse

    3.0
    (20 reviews)
    4.2 mi

    ABSOLUTELY GO SEE BRIEANNA B!!…read more Brieanna has officially become my go-to person! My first purchase with her was a dishwasher, and it has been AMAZING. She answered every question I had, helped me get a great deal, and made the whole process so easy that when I needed a couch, I knew exactly who I was going back to. And WOW am I glad I did! I needed to downsize because my old couch just wasn't the right fit for my living room. Brieanna helped me find the most comfortable, fluffy, cozy couch ever--I honestly never want to get off of it! It's hands down my favorite piece of furniture in my home now. The best part? The couch I wanted wasn't in the store, and I wasn't even sure it came as a sleeper sofa. Instead of giving me a maybe, Brieanna went above and beyond, did some digging, and came back with the answer I was hoping for--we could get exactly what I wanted! That's the kind of customer service that keeps people coming back. She is friendly, knowledgeable, patient, and truly cares about helping her customers. Great deals, great service, and an overall fantastic experience from start to finish. If you're shopping for appliances or furniture, do yourself a favor and ask for Brieanna B--you won't regret it! Thank you, Brieanna, for making both of my purchases such awesome experiences!

    We bought some appliances at Portage MI store & the warranty…read more 3 yrs later, refrigerator plastic shelf cracked. Brieanna at the store took care of the problem. Brieanna is most helpful and can resolve the problem. If you ever need to buy something at that store, I would ask for Brieanna. She is the best!

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    ABC installer left it blocking the doorway
    ABC installer left it blocking the doorway
    As the ABC installer left it
    As the ABC installer left it
    ABC Warehouse in Portage MI

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    ABC Warehouse in Portage MI
    Best Buy

    Best Buy

    2.3
    (60 reviews)
    4.9 mi
    $$$

    WOW. Ben... A rock star in customer service. So knowledgeable, so helpful, so friendly and fast…read more Honestly in a world where customer service is dead and product knowledge is rare... This guy is a gem. Please give him a raise!

    Purchased a new 60" Sony television. We told Dick (at the television counter) that we would take…read moreit with us. He said that if we had any problem with installation we could call the Geek Squad and they would send someone to our home. He NEGLECTED to tell us that the ONLY way they would help us was if they delivered and installed it in our home. We encountered a problem and called the 800 number. Was told it would be $98.00 to come to our home and fix the problem. Out to the store (in Portage, MI) we went to speak with an actual person who could help us, rather than AI, As we approached the television sales counter a young man seated behind a computer. He mumbled "Huh" and stared at his computer screen as we explained why we were there. He immediately called a manager over and that was the extent of our conversation with him. The manager told us the same thing - it would cost us $98.00 for a service call. I asked him to please make this perfectly clear to others who might purchase a television that the only way you will get service is if they come to your home and install it, otherwise, it will cost $98.00. He went on to say that it would cost Best Buy $118.00 to make a service call to our home--We had just spent well over $1200.00! We have purchased all of our electronics and home appliances from Best Buy for over 30 years and the salespeople at Best Buy have always been very helpful and pleasant. This does not appear to be the case anymore. We are extremely disappointed with the lack of knowledge by the employees at Best Buy in Portage, MI.

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    Best Buy
    Wall of Televisions
    Wall of Televisions
    Best Buy

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    Kens Electronics - electronics - Updated June 2026

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