When we purchased our new home, it had a hot tub that had been dormant for years. When we tried to…read morestart it up, it had some issues including a malfunctioning pump. We could've purchased a new one for hundreds or get the current one repaired, which we did at Midwest Electric Motor for just over $100. Over a year later, it's still a bit loud, but it works. Glad to have this service available in our community.

We have been using these group of men for almost 45 years. What kindness and professionalism they…read moredemonstrate! You won't be disappointed by the quality of the products they sell. Try them they become like family

I was looking for a used upright Miele vacuum but I just bought a new Riccar vacuum based on the…read morevery helpful information from Mark at VAC WORLD. No sales pressure -- he listened to what I wanted and my reasoning, then made recommendations for me to consider. I feel like I made a really good choice with his help -- and I got a great deal! Thank you, Mark. I am recommending VAC WORLD to everyone.

I highly recommend this business for excellent customer service as well as knowledge! I tried to…read moreget an OLD photo copied by using Snapfish, but it was very pixelated & turned out simply awful. I turned to Norman's Camera Shop, not only because of their quality reputation, but also the fact that the business has been a longstanding part of the local business community in Kalamazoo. I was VERY IMPRESSED with how fast they got my orders finished, but also how amazing the reproduction turned out! I can not recommend them enough! Thanks, Lisa Middleton Portage, MI

We received great service and given a lot of helpful information. As a result, we picked a camera…read morethat was right for our needs. The only downside is that it seems their general inventory is on the low side, limiting said options.

Great service great value and friendly staff . For the bargain hunters come one come all. Wide…read morevariety of new used.

I've been in here a few times. I for one would buy more horror blu ray/dvd if they had them in one…read morecategory. Nobody has time to sort through stuff alphabetically! Also don't try and sell every cult classic video at eBay prices. Let people find a gem once in a while.

This is this one of the very few hardware stores I have come across that takes me - female late…read more50's, home diy'er, seriously. I have found all of their employees to be helpful, without being patronizing. The store has an excellent selection of nuts, bolts, screws, springs, nails, etc. There is a nice selection of ladders. They make keys... Basically, they are well stocked in all areas of hardware. If I need something this is where I go, although two other hardwares are closer.

I rented a U-Haul truck from Springfield Do It Center in Springfield, Michigan, and had a very poor…read moreexperience with an employee. I have shopped at this location for many years without any issues, and the staff I previously dealt with were always helpful. However, during this visit, the employee at the U-Haul counter was extremely rude. I had completed the initial rental process online through my phone, and when I arrived, the mobile instructions told me to locate the truck using the assigned truck number. That truck number was nowhere to be found, so I went inside for help. When I showed the employee the number, she responded sharply, saying she could read it and that I did not need to hold the phone near her face. She also said the truck number had nothing to do with picking up the truck because I would need a key anyway. I tried to explain that the instructions specifically told me to locate the truck, but she interrupted me and dismissed the issue. Rather than argue, I left. After years of positive experiences at this location, I am extremely disappointed and will not be returning. I used to recommend this business to others, but this experience changed that impression.

Got a sweet ass drill set and a tv for cheap! Owner even through in a free bit set and gave me half…read moreoff on some blu rays.. Im coming here instead of TNT from now on!!

I am always pleased with the service that I receive at cash in a flash. I have made multiple…read morepurchases and one trade here and they are always very hospitable and easy to work. They make sure that I am pleased as a customer and they are always willing to accommodate me. I will most definitely be back.

They did a great job fixing my lawnmower in a timely manner but the owner was the rudest and…read moreinconsiderate person I ever had to communicate with. Honestl! Sadly, I wouldn't go back and a good lawnmower guy is hard to find.

I was potentially a brand new customer, and the owner treated me horribly. I called to ask about a…read morespecific part I needed for my STIHL leaf blower, because they are a STIHL dealer. Apparently they sell used equipment parts, and new. When I called, I was trying to price out a new part not knowing about their used parts business. He acted as though I should know that, and seemed put off that I didn't. It's the first time I've ever experienced a dealership of new equipment that has a used parts side business. He said over the phone gruffly that he had at least one, if not many of the exact part I needed in stock. His wording was confusing though. He said "We have the part on site". I asked him what did that mean? Are they at your dealership? On site could mean a warehouse nearby depending on how you look at it. I asked him again "Do you mean at your dealership" ? He said again "On site". He kept repeating "On Site" without explaining. Once I decided to let that confusion go, I assumed he meant at his business, even though I still wasn't 100% sure. He then said it was a part that was normally around $40 new, but he would sell the used part for $20, which he said was 60% off. I didn't argue that it would actually be $16, because based on his attitude at that point I decided to let it go. I told him I was on my way. I was under the impression that the part would be waiting for me when I got there, because he seemed to act like he had his eyes on it when I originally called. So I drove the 20 miles to get there. When I finally got there, there were two nicer younger guys that I was hoping I would be dealing with as far as the transaction went. They were polite and friendly. Unfortunately, the owner was the one I would be dealing with. He didn't greet me, even though I was clearly waiting to talk to him for a few minutes. He just kept working on some customer equipment issue at his work bench for 5 minutes, even though I was standing right by him. Finally I got his attention and reminded him that I came for the part we had talked about. He gruffly started looking for the part that I thought he would have waiting for me when I got there. He spent a few minutes looking, and then told me "There is no part, maybe a flaw in the inventory", and gave me a shrug. I then asked the younger guys if they could look up the part, and see if they had a new one in the store, because I didn't care if it was used or new. As they started looking, I said to the owner "You seemed annoyed with me on the phone, but I really thought you had actually bothered to get the part because you were off the phone with me on hold seemingly looking for it. "Don't tell people you have multiple of a certain part on site when you don't ". He didn't apologize for anything, and acted like it was my fault. He then asked me to get out of his store, yelling like some lunatic. He went from grumpy, to super angry in about 2 seconds. I agree he is technically the king of his castle, and I can tell his workers are afraid of his personality, because they probably had witnessed it many times and started to try and look busy working on anything they could find in front of them. I must say given the situation, I understand mistakes happen, but don't act rude to customers that are only there because of your word in the first place. If your word is no longer honest or trustworthy, time to find some help that can service the phone line properly, and stay out of site of your customers if you seem to hate them that badly. I've never been asked to leave any establishment or business in my entire lifetime, and I'm 50 going on 51. You can be "King Of Your Castle", but understand customers can and will continue to voice their opinion about you and your business. I just noticed this similar thing had happened to another poor customer in the reviews shortly before I witnessed this happening to me. I truly hope you get some help for your obvious anger issues. Everyone has bad days, but this looks like a common reoccurring problem you seem to have looking at some of your reviews. Zero stars.

I needed someone to look at a ring that was in my late mother's jewelry box. I suspected it was…read morecostume jewelry. It looked kind of beat up, and I didn't care for its light blue stone. A woman quickly was happy to help me. She looked at it under enlargement, then with great confidence said, "It's a blue topaz with little diamonds around the side, and the ring is (some)teen carat gold." Wow. My own personal Antiques Roadshow moment! And no charge, long-distance travel or waiting in line. She offered to clean it too, free of charge. I of course accepted!

I highly, highly recommend working with Morgan from Nord for one-of-kind heirloom jewelry redesign…read more Fine jewelry and jewelry redesign were completely new territory for me. Working with Morgan, I felt an instant connection and she made me feel comfortable asking questions, sharing ideas and guiding me through the entire process. The result of my custom engagement ring is something I never could have imagined. It's hard to put into words how truly beautiful the design is. It's absolutely stunning. I love having a unique piece that tells a family story and gives an heirloom a second life. Morgan's design experience brought my vision to another level. The design is modern, yet timeless and honors the original design integrity of the ring - with some edge. It's perfect. It's exactly what I wanted, without knowing what I wanted. If you're on the fence about an heirloom redesign - I highly recommend going into Nord and asking for Morgan. The possibilities are endless and the final product you'll get is something more beautiful than you've ever imagined. Lastly, the quality and craftsmanship of the Nord jewelers is best in class. This ring's story will live on forever and be passed down for generations.