I had 2 external hard drives that crashed. These held years and years worth of priceless photos!!!…read more Jose was did a diagnostic on both, and was honest that he could salvage one and not the other. He was also straight forward about the price and time it would take. Needless to say, we happily have access to hundreds of lost photos. Also, there was a Yelp deal, so we paid a remarkable price for his service. Even without the deal, it was the best quote I had. Just a heads up that retrieving a crashed hard drive will take time. Silly me thought it would take a few days.

I've dealt with a lot of compter repair people, in fact owned my own business years ago doing…read moreexactly that. Jose is one of the most honest peoplenin the business I have met. He actually talked me out of using his services, as the money spent would be close to a new tower unit price, and as he put it, "it would still be a 3yr old machine". Honesty at his own expense. Future business, for sure.

I had lost my 29 years of Genealogy when an electrical breaker was "toggled" when it shouldn't have…read morebeen. I was at the point of accepting that I would never get the info back (I'm 86 years old - not too many sunrises and sunsets left); and I cried. The genealogy contained detailed info on 1542 different people in "my family", and the genealoogy was supposed to have gone to a favorite niece that was very interested in maintaining and continuing the genealogy. With a little help from "the Guy upstairs" I found Bobby. That was a miracle. He worked his magic on my system(s) on my computer at my home. After some "chanting and praying" (by myself); Bobby asked me to come to the computer to view what he had done. He had fixed things so well, that all that remained for me to do was some tweaking. Enough said; Bobby is cordial, professional, highly skilled and super friendly; and......very, very reasonable. I think he (with the help of "the Guy upstairs"), can resolve any computer application and info recovery problems of his customers. Hope that you are one of those.

We've worked with plenty of I.T. providers over the years, but few come close to the honesty,…read moreprofessionalism, and technical skill that Mindhive Consulting brings to the table. From the owners to the support team, everyone operates with real integrity and a commitment to helping clients succeed for the long haul--not just putting Band-Aids on problems. What really makes Mindhive stand out is their understanding that I.T. is deeply connected to the rest of a business. They take the time to learn how our company works, what challenges we face, and where we want to go. Their solutions are always technically solid but also tailored to our needs, supporting growth, efficiency, and long-term stability. Whether it's upgrading complex infrastructure, setting up secure cloud systems, or guiding us through big-picture digital strategy, Mindhive delivers every time with expertise, speed, and clear communication. They're more than just tech support--they're trusted partners who grasp the real-world impact of every I.T. decision. If you want a managed service provider who combines cutting-edge technical knowledge with genuine business insight and a foundation of integrity, Remy and the team at Mindhive Consulting are a rare find who truly deliver.

Quick response, very professional and quickly figured out the issue. Stress gone! Thank you so…read moremuch!

I wanted to give a shout out to Noel for going the extra mile and then some to help me during an…read moreunexpected crisis when my IMac crashed and died recently. I was impressed with his degree of professionalism, knowledge and understanding. He took the time to explain everything and was so understanding during the process of removing the hard drive and transferring the data onto a new 4T hard drive I bought. When that hard drive failed, which was shocking, he saved the day by going the extra mile with a fabulous timely solution that was so timely !!!! I highly recommend him to anyone who has a problem. You're in great hands with him. I have enthusiastically referred him to my clients and friends! Exceptional service!

Well i ran into them on Facebook. My laptop had a malware that i could not get off. Thanks UG they…read moreonly charged me 20 bucks

An update to my previous review of Zeta Computers…read more.. When I first reviewed Zeta and Tim - I said that I had hoped to never see him again because that would obviously mean that I was having phone problems... Well, as fate would have it, I have seen Tim again, however it was for my wife's phone. Same comments as before super responsive, great service, quick repairs and in both cases, we were back on our phones within the hour - swiping left, right, up, down and selfies all around town! But seriously, as much as we rely on our iphones for work and personal life, it is critical to receive such great service. Zeta is highly recommended!

My iPhone 5 is my world. I use it for everyday use and for travel. GPS Navigation via my iPhone is…read morealways a must when I go anywhere I don't know. Imagine to my surprise when my iPhone started to not charge overnight and had to meander around New Mexico on a recent October 2016 without any assistance whatsoever. I felt lost without my iPhone to guide me. Asking for verbal directions wasn't going to help much. After getting back to Honolulu without incident, I went back to Zeta computers here in Chinatown and was amazed at the speed and effectiveness that the service was. I came to Zeta computers once before to an inflated battery peaking out from my iPhone sometime last year (2015 or this year 2016). I don't remember. While that was a distance memory, I returned here for a second time, since I remembered that they do good work here. While I had gone to the Apple Store at Kahala Mall the night before and they couldn't do anything for me - other than giving me the doomsday scenario of getting a replacement phone and losing all my data, I couldn't bear to lose all of my photos and already written reviews on Yelp on my Notes app (but not posted). I'm glad things didn't work out with the Apple Store, since I would probably have to send the unit to the back of the store or to the mainland to fix it. The risk of losing my data was too important, since I didn't back it up before my iPhone officially died while I was in New Mexico. The overall experience here at Zeta computers was great the second time around. While I could have waited for my iPhone to be fixed in a few hours after dropping it off on a Tuesday around lunch time, I needed to get back to the office and told them I could get it the next day after work (Wednesday). I was glad to have gotten my iPhone back, so I can get my life back on track. I arrived here at Zeta Computers here in Chinatown, Hawaii 96813. They are a small business that's located in Chinatown's Cultural Plaza. When I first came here, it was hard to find this place, but give them a call to make sure where they are location. If you are in the Chinese Cultural Plaza and found the statue of the lady within the fenced enclosure, follow the alley way and there will be a couple of doors that will lead you to Zeta computers. There is a sign above the door and you will need to press the button to let you in. Zeta computers is convienetly located at 100 North Beretania Street in Honolulu. They accept major credit cards, which is always a good thing, as well as cash. Parking can be a bit of a problem while in Chinatown, so best bet would be to use the parking garage connected to the cultural plaza or find street parking nearby. Either way works. If you are like me, many bus routes come through Chinatown or come close to it. Choose the right route that best serves you and get here for your iPhone or mobile phone repair needs. I'm grateful that the repair was fast and effective. I didn't lose any data or photos during the time it was being serviced here at Zeta computers and the price was quite reasonable, especially when you're without a phone for about 4 days and needing it back badly to function normally again. Oh, the sign of the times these days. Lol. The service here was phenomenal. Tim was awesome and he provided fast and friendly service. He notified me that the port was damaged and it wasn't emitting enough power to the rest of the phone. The guy at Apple said something else and that kind of made me angry that he was generalizing stuff and not giving me a straight answer. Thanks to Tim for diagnosing the problem almost instantly and I actually mentioned Pokemon Go and he acknowledged that 3rd party lighting cables and portable chargers are partly to blame for the bad ports for the iPhone. Needless to say, I am happy that everything turned out the way it should be and happy that the price was very nice. $65 for the port replacement + taxes was very reasonable, versus what Apple had recommended to me. 5.0 stars all around. Yah baby! Support local! A++

So excellent that I feel like I'm in shock right now. Suzan helped me immediately with a pitiful…read morelaptop that has been torturing me for months. She and Henry both treated me with the greatest of kindness and never acted like my problem was too small for their services. I can't recommend their services highly enough. I will never go anywhere else for computer help.

I've worked with Henry at cyber zone for a few years now and his knowledge and customer service…read morecannot be beat. He has a lot of experience and was able to help me with some pretty old-school database problems as well as keep our network running and most recently helped restore my computer after a very nasty virus got a hold of it. He's very responsive and A pleasure to work with. Thank you cyber zone!

The most comprehensive computer service, most excellent in service above and beyond my expectation,…read morebehold all things will be made new. I would encourage you to call as soon as you can, you will be greatly blessed.