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Keneisha Smith-MD

1.0 (1 review)

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1 year ago

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Alley David MD

Alley David MD

5.0(2 reviews)
4.3 mi

My initial yelp review of Dr. David Alley was on 1/29/2015. At that time my mother was ill and the…read morekindness and care Dr. Alley showed my parents was outstanding. He would be sure to stop in on my mom during hospitalizations sometimes 2 or more times in a day. It is now 2 years later and unfortunately my 91 year old father is now facing medical issues. I accompanied my father there on a recent appointment. Dr. Alley has a super staff. The nurse Alaina & Gaelle, who I believe is an assistant know my dad by name and could not be more friendly or kind. Alaina, is very professional and so respectful of my dad. Dr. Alley makes my father (and me) feel like he is the only patient in the office. He explains medical information in "patient-friendly" language. So are patients sometimes waiting an inordinate amount of time for their appointment? The answer is yes. Should that affect the 5 star rating I've given Dr Alley and his staff? Absolutely Not! Before Dr. Alley treated my mother, I was was one of the many "unhappy patients" when a doctor or dentist made me wait a lengthy amount of time in the waiting area. But after the amount of time he doles out in treating his patients, I will never make that complaint again. So if you are in that office waiting, please don't take it out on Linda, the receptionist. Just know you are in the best hands of the best physician and staff, ever!

I am so dissatisfied with my current doctor, and I am so terribly sorry I left Dr.Alley, I was so…read moresick and didn't know what to do, and I began to feel he had had enough of me. Now I just want him back, now I know the difference now between mediocre, horrible and the best. I want to get to get him back in my corner, is this possible?

Baptist Health

Baptist Health

1.8(5 reviews)
0.0 mi

Went for my primary care appointment today. When i went to check in i was told my appointment had…read morebeen cancelled. I asked who cancelled. I was given a slew of answers . I was told the nurse cancelled it, and then i was told i cancelled it then i was told the office called to cancel which was not true. Never received a call. My doctors office manager tried to fit me in. There was nothing available. I got an appointment for January. The best she could do. The second d problem was with my Wife. She had called because her primary doctor shut down her practice without notice. She contacted Baptist primary to see if she could see my primary. She was on the phone for. a half hour. She was told my primary was accepting new patients . When. we got to the office she was told that they called us to tell us that the doctor was not seeing new patients. Absolutely no coordination. They then gave me a list of Primary doctors a. accepting new patients. On the list was my Primary who I had used for years. before he passed away. plus my current primary who we were told is not seeing new patients. There definitely a problem.

Five stars for the techs and the service and the care. Two stars for the nightmare in billing. I am…read moreaddressing the radiology group, in both Deerfield Beach and the Lynn's Women facility in Boca. I received two separate radiology scans, very important, and the techs were wonderful. However, someone at the intake desk scanned my insurance information wrong and as a result, I had to waste half an hour with someone in India reading from a canned script trying to correct the problem. Now, I understand call centers, but having a call center for your billing issues, especially when it is a problem on the institute's end for scanning the wrong insurance information, is about as unpleasant as getting your boobs squished in a cold machine to see if you have breast cancer. Please, Baptist, DO BETTER with your billing!

Keneisha Smith-MD - internalmed - Updated May 2026

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