I've been seeing the doctors and staff here for a few years, and every time I come into their…read moreoffice, I am made to feel at home. The staff is warm and welcoming, the doctors talk with me like I'm a human being.... I've always been super nervous about doctor visits until I began coming to Southwest Medical. They make me feel like I'm in the right place with the right people. Only thing I would suggest for improvement is doing specialist referrals with a bit more efficiency. Other than that, no complaints at all.

Worst experience ever. Started with a man in the lobby,…read morefighting with the receptionist about charges. The EKG assistant was extremely rude and unprofessional. I was treated as if I wasn't a human being and believe the machine wasn't even hooked up properly. I found out later my wrist heart rate monitor should've been removed for the EKG and they never even said anything about that. Had an appointment with a doctor, but a nurse came in and told me she was the doctor. Then she tried to convince me that my EKG results had a concern but not to worry they had an in-house cardiologist. She also had trouble reading the documents I had arrived with which was the reason the appointment was made in the first place. She spoke no English and we had a very hard time communicating. I kept asking for the doctor since I had made an appointment with a Dr. Felix Labrador. She insisted that she was a doctor and she will be taking care of me. I confirmed on the way out that she is not a doctor but a nurse. Then she tried to tell me I had to make separate appointments for the lab work. Started to getting the ick and it felt like it was all about just getting more reasons to bill me. Everything felt off so all I wanted to do was get out. Told her I would reschedule for later and come back. This was a lie. I was very uncomfortable. And on my way out another man now in English fighting at the front desk also about billing. This place is extremely unprofessional, and very likely unethical practices are occurring.

The staff is great but Dr Gupta completely ignores my concerns. Is abrubt bordering on rude often…read more I have had a recurring cough for a year - 4 times. refuses to treat it but continually wants to send me to other Doctors

I loved seeing Dr Cheatham. I was always in and out quickly, even when I didn't have an…read moreappointment. Staff is always friendly and I always received excellent treatment. I just wish my current insurance covered his office, but they don't :(

Dr. Cheatham not only provides excellent consultations and care - his staff is professional and…read morewelcoming, too - always a pleasure.

The team at optimal family care is 10/10. The front desk ladies are very nice and helpful. Dr. Noel…read moreis super friendly, informative and truthful. Highly recommend going for any illnesses/well check.

From the owner: At Optimal Family Care and Aesthetics, we provide a variety of services that includes health…read moreassessment, diagnostic test, weight loss services, Botox, IV hydration, and much more. Chiefly, we pride ourselves in helping patients achieving their goals by delivering excellent annual physicals, exceptional aesthetic services and by developing strong relationships with you. Optimal Family Care and Aesthetics encourages you to put health first and most of all to ask questions. In return, we gain insight on how to effortlessly assist you, on your path of becoming healthier. Lastly, when it comes to aesthetics, we are most equipped with the latest model of technology like Morpheus8 that performs treatment on the highest level, which includes dark and age spots removal, wrinkles reduction, cellulite reduction, stretch marks, skin rejuvenation, fat reduction, and more. Additionally, we work relentlessly with your insurance to cover any aesthetic services and offer payment plans. Please don’t hesitate to visit us at optimalfamilycare.com or give us a call at (954) 933-7164

I did Exams with this clinic on Nov 5 & 7 of 2013, in 11/14/2013 I start calling to get my results…read morebecause no one call back to let me know what results are. I left 3 messages for Dr Harris Assistant and no one return calls its look like customer service is the worth or maybe they are doing me a favor. find somewhere else because when its health is not a joke no to have a return.

the worse office staff every. incompetent woman maria will jyst hang up on you and tell u she will…read morecall u back and never does. she does not know english or how to use a fax machine. i have placed more details under centrum health yelp review as this is the network this dr is in. brighthealth should remove tbem as a provider. only way u stand a chance to do anything admin related is to make telemed appointments and thrn the only thing that will get done correctly is the bill they send to insurance company. worse company i ever delt with. even worse then cable companies

**DISCLAIMER: I am a PHYSICIAN myself, but did NOT disclose this in my visit (not until the end)…read more I did not tell his staff I was a doctor so that I could see what kind of treatment I would receive (often, if you tell them you're a doctor, they will kiss your ass). I visited Dr. Hosein on two occasions for general health check ups. FRONT-END STAFF: His front-end staff were helpful, slightly on the informal side, and they helped me find parking in a large facility. SIGNING-IN/WAIT TIME: I arrived 5 minutes late, even though they had asked me to come 15 mins early for my first visit. Still, the front staff were polite, efficient and professional and they even explained patiently what the different forms were for that I was filling out. I was in a rush to get back to my own practice, (I didn't tell them this) and they quickly brought me back for the nursing assessment, vital signs, weight, etc. PHYSICAL OFFICES: The offices were slightly small for my taste, but perfectly clean and professional with useful, health-related posters on the walls. The rooms seemed quiet--I couldn't hear other conversations outside. The bathroom was clean. BEDSIDE MANNER: I waited a further 5-7 minutes before Dr. Hosein came into my room. He was younger than I expected (given his experience), though a very good listener (that is something VERY important in a doctor), and actually had a great sense of humor. He spoke in a clear and soft voice and took notes while taking my health history. He looked up at me as well, maintaining eye contact and seemed like a friendly person. He took a good history, too--I was impressed. PHYSICAL EXAM: The physical exam was thorough, efficient and well done. He explained the reason for doing everything, which I appreciated. I wasn't a 'medically complex' patient, and he spent about 35-40 minutes with me on our first visit, basically getting to know me as a person. It was then I told him I was a doctor and conversation veered towards doctor-talk, etc... OVERALL IMPRESSION: The experience was very positive. I was pleased with his staff, the efficiency of the system, and the physical space. Dr. Hosein was kind, experienced, professional and knowledgable. I will return to him again and--this is a KEY consideration--I would send a member of my family to him. Constructive criticism: there was a long walk from the parking to the office (but it was free), though front-end staff assured me that once the construction was over, it would be easier to park. I would rate the experience 4 1/2 stars.

I had a very disappointing experience with Dr. Hosein. I was trying to get a prescription refilled…read moreafter CVS had already made multiple attempts to contact the office on my behalf. When I finally received a call back, Dr. Hosein spoke to me in a very rude and aggressive tone. He questioned who I was and stated that I was not a patient because he hadn't seen me in a year. I explained that I had been there about a year ago for my annual physical, but the interaction still felt dismissive and unprofessional. At no point was there any effort to review my records or handle the request professionally. I understand that offices have policies, but the way this was communicated was unacceptable. This experience left me feeling disrespected and unsupported. Needless to say, I will not be returning and would not recommend this doctor based on my experience.