I've been seeing the doctors and staff here for a few years, and every time I come into their…read moreoffice, I am made to feel at home. The staff is warm and welcoming, the doctors talk with me like I'm a human being.... I've always been super nervous about doctor visits until I began coming to Southwest Medical. They make me feel like I'm in the right place with the right people. Only thing I would suggest for improvement is doing specialist referrals with a bit more efficiency. Other than that, no complaints at all.

Worst experience ever. Started with a man in the lobby,…read morefighting with the receptionist about charges. The EKG assistant was extremely rude and unprofessional. I was treated as if I wasn't a human being and believe the machine wasn't even hooked up properly. I found out later my wrist heart rate monitor should've been removed for the EKG and they never even said anything about that. Had an appointment with a doctor, but a nurse came in and told me she was the doctor. Then she tried to convince me that my EKG results had a concern but not to worry they had an in-house cardiologist. She also had trouble reading the documents I had arrived with which was the reason the appointment was made in the first place. She spoke no English and we had a very hard time communicating. I kept asking for the doctor since I had made an appointment with a Dr. Felix Labrador. She insisted that she was a doctor and she will be taking care of me. I confirmed on the way out that she is not a doctor but a nurse. Then she tried to tell me I had to make separate appointments for the lab work. Started to getting the ick and it felt like it was all about just getting more reasons to bill me. Everything felt off so all I wanted to do was get out. Told her I would reschedule for later and come back. This was a lie. I was very uncomfortable. And on my way out another man now in English fighting at the front desk also about billing. This place is extremely unprofessional, and very likely unethical practices are occurring.

The staff is great but Dr Gupta completely ignores my concerns. Is abrubt bordering on rude often…read more I have had a recurring cough for a year - 4 times. refuses to treat it but continually wants to send me to other Doctors

I loved seeing Dr Cheatham. I was always in and out quickly, even when I didn't have an…read moreappointment. Staff is always friendly and I always received excellent treatment. I just wish my current insurance covered his office, but they don't :(

Dr. Cheatham not only provides excellent consultations and care - his staff is professional and…read morewelcoming, too - always a pleasure.

The team at optimal family care is 10/10. The front desk ladies are very nice and helpful. Dr. Noel…read moreis super friendly, informative and truthful. Highly recommend going for any illnesses/well check.

From the owner: At Optimal Family Care and Aesthetics, we provide a variety of services that includes health…read moreassessment, diagnostic test, weight loss services, Botox, IV hydration, and much more. Chiefly, we pride ourselves in helping patients achieving their goals by delivering excellent annual physicals, exceptional aesthetic services and by developing strong relationships with you. Optimal Family Care and Aesthetics encourages you to put health first and most of all to ask questions. In return, we gain insight on how to effortlessly assist you, on your path of becoming healthier. Lastly, when it comes to aesthetics, we are most equipped with the latest model of technology like Morpheus8 that performs treatment on the highest level, which includes dark and age spots removal, wrinkles reduction, cellulite reduction, stretch marks, skin rejuvenation, fat reduction, and more. Additionally, we work relentlessly with your insurance to cover any aesthetic services and offer payment plans. Please don’t hesitate to visit us at optimalfamilycare.com or give us a call at (954) 933-7164

I did Exams with this clinic on Nov 5 & 7 of 2013, in 11/14/2013 I start calling to get my results…read morebecause no one call back to let me know what results are. I left 3 messages for Dr Harris Assistant and no one return calls its look like customer service is the worth or maybe they are doing me a favor. find somewhere else because when its health is not a joke no to have a return.

the worse office staff every. incompetent woman maria will jyst hang up on you and tell u she will…read morecall u back and never does. she does not know english or how to use a fax machine. i have placed more details under centrum health yelp review as this is the network this dr is in. brighthealth should remove tbem as a provider. only way u stand a chance to do anything admin related is to make telemed appointments and thrn the only thing that will get done correctly is the bill they send to insurance company. worse company i ever delt with. even worse then cable companies

I had a very disappointing experience with Dr. Hosein. I was trying to get a prescription refilled…read moreafter CVS had already made multiple attempts to contact the office on my behalf. When I finally received a call back, Dr. Hosein spoke to me in a very rude and aggressive tone. He questioned who I was and stated that I was not a patient because he hadn't seen me in a year. I explained that I had been there about a year ago for my annual physical, but the interaction still felt dismissive and unprofessional. At no point was there any effort to review my records or handle the request professionally. I understand that offices have policies, but the way this was communicated was unacceptable. This experience left me feeling disrespected and unsupported. Needless to say, I will not be returning and would not recommend this doctor based on my experience.

Horrible office. I had an appointment with Dr. Hosein at 11:45 am. When I got there, they couldn't…read morefind me on their system. When they finally did, they said my appointment was at 10: 00 am. So, the assistant lady made the mistake of putting on the wrong time, and told me that I had to reschedule my appointment when I took a day off from work to be there. Not only that. She was very rude, she closed the window at me, cursing, " I DON'T GIVE A F*CK. "... From that point on, I requested to speak to the doctor. He knew I was waiting for him for 1 hour. Guess what? He never came to talk to me. That's how they treat their patients there. The assistant told me he had to go to the hospital when I saw his shadow behind the window. I'll never go back there.