Very excellent Doctor and Staff. They are amazing! Everyone in the office knows us and they are…read morealways happy and helpful over the phone and in person. It has taken us forever to find a great primary care doctor. I am so glad that our health insurance company sent us to this office. We are very thankful to Dr. Schmidt and his entire staff! Michael and Rhonda Blanchette

The front desk lady is rude ignorant demeaning and argumentative. Absolutely disgraceful in every…read moreinteraction. Im changing dr's because of Her. The dr is average but she brings negative energy to his office.

Terrible front desk staff!! While on the phone I could hear a rude staff member in the back called…read moreme a "girl." I am a grown women and a client... super disrespectful staff!! I called to complain to the office manager (Karen) she was NO help! STAY AWAY!!!! Do yourself a favor and find another practice.

This was the worst front desk medical office experience I have ever encountered. When I called to…read moreset up appointment with Dr. McIntosh (my Dr. went on maternity leave and I wanted a Dr. closer to my residence) I was told I needed to see Dr. Montes initially until I could be seen by Dr. McIntosh. I saw Dr. Montes and had some blood work taken at the facility. One front desk employee was so rude and unprofessional from the moment I walked in the door. She kept giving me contradictory information to what I had received by Dr. Montes and the other staff members. She basically accused be of lying!. I could not believe how badly I was treated on my visit and phone calls. I was even told by this person I could not get a copy of my bloodwork when I told her I would not return to this facility because of mistreatment and misinformation I experienced. The Physicians may be good but the front desk and phone coverage is what I would consider dangerous to a patients' health

Dr Paul is a great doctor that is always informative, helpful and sincere. He goes above and beyond…read moreto make sure you leave feeling like the problem was solved. I have seen him on and off for years now and it's still always a pleasure to see him and his staff. Also shout out to Hillary at the front desk she's great!

Great doctor. Was able to see me on short notice. Truly cared. Would highly recommend.read more

They are by far the worst doctor's office. I just waited 1/2 hour trying to get an appointment,…read morethat they called to tell me they had to change. No consideration. No competent staff. Just a worthless awful practice.

I visited Dr. Adam Nader cardiologist office at Conviva west Hillsboro in Deerfield and what…read moreamazing and warm greeting. Also the two young ladies at the front desk Taylor and Keisha are amazing. They both greeted me with a warm smile made me feel very comfortable. Taylor is a true leader at this office she bends backward to get the job done. She stands by her words great job Taylor keep up the good work. Thank you again Taylor for everything. You delivered my paperwork to referral department. Great job to you and Philana in referral department. Great job ladies. Ms. Knowles

I'd like to acknowledge the excellent care and professionalism that Rachel gives to her patients…read more I am highly grateful for the care she has shown to me and thankful that myself and my wife are under her care . She takes time and listens to your concerns. I highly recommend her and her office. Thank you , Jorge Alonso

So thorough and knowledgeable. If you want the best of the best she's definitely worth it! Great…read moreoffice communication, friendly staff and easy scheduling are also huge perks of visiting.

Best doctor ever. Patience, compassionate and very thorough. Glad she is my Primary Doctorread more

Bad doctor ever... definitely she doesn't know what she practices ...Beware..do not spend money…read morethere. ..horrendous. really I don't know where she get the Doctor Diploma

The people working with older adults really enjoy what they're doing and it shows. Office is…read moreabsolutely beautiful state of the art. Just had my first intake appointment looking forward to the next appointment.

Second visit, lost my chart (edit: they seemed to have two accounts for me). I left and did a…read moreyelp review, they answered review, said they would fix it. I came in, got blood work done, week later they called gave me results, then said DR wanted to see me for ekg. I came in for EKG, they said no, you are here to go over results (i guess i still have two charts) started to leave, they asked me to stay, 'fix things'. Ok, two chances 'we are only human'. I answered 'you are only in charge of my life'. One week later, they called to 'remind me' of an appointment i never made (lost my chart again?) . i told them i never made any appointment. Totally incompetent.

I had an appointment with Dr. Silva on 5/7/2026. We specifically requested to see Dr. Silva who we…read morewere assured would be there. When I arrived to my appointment, nobody told me Dr. Silva wasn't in the country. Typically if your Dr. is not in they call you to reschedule, they did not do this. I was not notified once I went to the appointment either that he wasn't there. The whole time I expect Dr. Silva. Once I'm in the room the nurse came in and once again, I'm expecting Dr. Silva to come in at some point. At the end the nurse tells me Dr. Silva is out of the country doing a conference. I called today 5/8/2026 and spoke for 45 minutes with 3 different people. One was Bella, a receptionist who told me there are 4 receptionist's. Bella contacted Dr. Silva's clients on her list prior to their visit to give them the option to reschedule. I was never offered this courtesy by the receptionist who took my appointment. She said I was not on her list, it must be another receptionist who took my appointment and that the Dr. Silva actually had an emergency with his wife and that's why he wasn't in. This is a lie. I provided a screen shot of his Instagram showing him giving a conference. Lillian another employee then gets on the phone and says I can only be given a telehealth for Monday or Wednesday, that's all she would do. They will not offer me any refund. She says and I quote "I know everything, you saw a registered nurse and this qualifies as a visit". I told her this was my first visit and after my experience I would just like a refund. They hung up on me.

From the owner: Family Medicine - we focus our resources towards to a more efficient and human medicine.read more