Amber goes above and beyond! I dropped off a package today…read moreand Amber went the extra mile to satisfy her customer. I really appreciate her and I wanted everybody to know how great she is.

This UPS store always has the best customer service- I'm consistently impressed with how pleasant…read moremy visits are hahaha They seem very organized and everyone is so nice

I've read all the horror stories from disappointed All My Sons customers, but for several reasons I…read moreused them for my latest move. My experience started on a sour note. We confirmed a move date (a Saturday, busiest day of the week for moving) and waited all day for the crew to show up. They never came. ASM said they had truck problems and several staff no-shows. We had phone calls with several agents, and changed the move to the following Monday. The last agent promised make us top priority. Thankfully we weren't under pressure to a hard deadline. On Monday the crew showed up right on time. They were skilled, careful, and unusually speedy. We were loaded up and moving into our new space within the hour. Everyone of the guys were friendly, communicative, professional, and best of all, respectful. There weren't any work breaks, lazy team members, or excuses. Overall, it was a great experience for us, despite the delay and having to work out the details with several different agents, and I'm happy to endorse All My Sons for our move.

BEWARE! Worst Moving Company I've Ever Dealt With…read more This was the first moving company my partner and I have ever hired, and unfortunately, the experience was incredibly stressful and disappointing. From the very beginning, communication was a mess. The company called from multiple different phone numbers, making it nearly impossible to keep track of who was contacting us. On top of that, I never spoke with the same representative twice, so I constantly had to repeat myself. I reached out several times leading up to our move to confirm details, yet I didn't receive a clear response until just a day or two before moving day. We were moving from a two-bedroom apartment to a one-bedroom apartment within the same apartment community, just a different building. We did everything possible to make the movers' job easy. Earlier that week, we packed and wrapped over half of our belongings ourselves and moved everything into the living room for easy access. Our largest items included a desk, a king-size bed, three TVs (already taken down and wrapped), framed degrees (already removed, wrapped, and boxed), a three-piece sectional that had already been disassembled, and four chairs. Every tote and box was lined up so the movers simply had to carry everything to the truck. AMS classified our move as a partial move, so we were told it should take approximately 3-4 hours. Instead, it took 8 hours. We were also told we would receive a call an hour before the movers arrived. That never happened. When the movers arrived, they didn't introduce themselves, although we eventually learned their names later. One mover, Aiden, worked hard throughout the day and was efficient. Unfortunately, the other mover, Devontay, was the complete opposite. His carelessness caused significant damage to our belongings. He broke two storage totes, busted open the box containing our framed degrees, damaged several picture frames, and scratched multiple pieces of furniture. After unpacking, we also discovered that both of our computer monitors had been completely destroyed. I only realized boxes and totes had been damaged because I looked inside the truck myself. When I asked Devontay what happened, his response was simply, "Oh yeah, I dropped it. My bad." That level of disregard immediately made me lose confidence in the move. Throughout the day, I called AMS five separate times requesting replacement movers and a new driver, since Devontay was the only one with a CDL. Eventually, another individual arrived but only helped briefly before disappearing. During that time, Aiden was left doing most of the work by himself, with my partner stepping in to help. Aiden never stopped working, and I genuinely appreciate his effort despite the circumstances. Roughly two hours later, after a great deal of back-and-forth communication, the operations manager and several employees came in on what I was told was their day off to finish the move. I do want to acknowledge that the operations manager was professional, sincerely apologized, and did everything he could to address our concerns and get the move completed. I appreciate his efforts. However, that does not erase the overall experience. We were told on moving day that a damage claims form would be sent to us. Instead, I had to call multiple times over the following week just to receive it, and it wasn't sent until more than a week after our move. Overall, this was an exhausting, frustrating, and costly experience. Between the poor communication, damaged belongings, delays, and lack of urgency in resolving the issues, I cannot recommend this company to anyone. Do yourself a favor--save your time, money, and unnecessary stress by choosing a different moving company.

Great Staff and Reliable Service…read more I've had consistently positive experiences with PostNet. The staff is professional, efficient, and always helpful. I ship packages through them nearly every week and have used a variety of their services, and they have never let me down. Everything is handled accurately and on time. Highly recommend for dependable shipping and business services.

TL;DR: totally unprofessional. go to UPS Store 10 minutes away. It will save you time, money and…read morefrustration. Dropped a package on a Friday afternoon with a specific need to have it delivered by Monday. I told them it was urgent. They said it would arrive Monday. Great! As I walked out the door after the transaction, the clerk said "oh it looks like FedEx picked up for the day already." Ah, well that would have been nice before we completed the transaction, but I understood, assuming the timing wouldn't change, as I clearly articulated my needs. Fast forward to Monday. My client called me on Monday worried that the tracking wasn't working. I called PostNet. It's still in their store. No pickup. "We told you that we missed pickup," Joanne, the "manager" said. "You didn't tell me it wasn't going to be delivered on time. I assumed you would be open tomorrow. That would have been nice to know," I said, clearly frustrated. She was annoyed and wasn't having it. Zero empathy. Sorry not sorry. Blamed me for not listening. F-bombs were exchanged. Yup, both ways. She was a delight. I later apologized for getting frustrated. She refused to apologize, so there's that. She told me I needed to listen better. Oh and this was in front of another employee and customer at the copy machine. I took my package back on Monday morning and went down the road to UPS Store. It was cheaper and faster, and they didn't yell at me, so that's always a plus. I love small business. I'm a business owner myself. Mistakes happen. But be accountable, and if a customer is upset because of a miscommunication, empathy goes a long way. Maybe don't tell them to "F-off?" Just a suggestion.

I had an AMAZING experience at this Staples last Friday on the 20th at the Print & Copy Center…read moredesk! I was getting foam boards cut and some literature laminated and printed. CHYNA WAS ABSOLUTELY GREAT! She was attentive, kind and sweet and a pleasure to work with on helping me with my project! I will be going back to see her for all my office supplies needs and projects in the future! Give this woman a raise, promotion, or whatever because she is an ASSET!

very convient and fast print services. Its less work than going to the local library to print. nice…read morestaff that greets you from every direction from the cashiers, stockers, etc. i like that they acknowledge the customers and always willing to help.

The owner will not even return my calls. In February 2026 they lost a package for which I paid $278…read morefor next day service. It was supposed to go to Saint Martin where I was on a dive vacation and they sent it to the Netherlands. How can a logistics company not even understand geography? I understand that mistakes happen, but the owner's, Chastity's, miss handling or rather NOT handling of this issue has forced me, after four months of inaction, to post a negative review. I had five months worth of contact lens, along with other costly items in that package. This was not an inexpensive loss.

When I moved here 2 1/2 years ago from DC, I hoped I'd find a UPS store that I liked as well as the…read moreone I used in Arlington Va and I did. The people at this store are great and patient and after reading some of these negative reviews, it has not been my experience at all so that's why I'm writing. If you've never had a job working for the public, you need to take a step back cause you deal with a lot of what was the word Stephanie used begins with a D? And no it's not a post office and also UPS can be expensive to send stuff if it's not prepaid but it's not the employees fault.

The staff here are rude. The prices on their optional services are ridiculous. I will gladly never…read morego here again. I came in with a label ready to print. Asked if they would print and affix it for me? Their fee for such a service? $3. For a single black and white printed label. They then proceed to explain to me how amazingly expensive their printer is and how they need toner and they need to lease the machine and... LABEL PRINTERS ARE THERMAL, they do not use toner! YOUR LABEL PRINTER IS A DYMO 550 TURBO! 1,000 labels are $6. You print labels for shipping all the time. Absolute trash business.

I went to ship some small arms cartridges as I have done many times at UPS stores across the…read morecountry and they refused the shipment. The package was labeled and 100% in accordance with UPS regulations but they didn't care and said they were a "franchise store" and would not take the package. Never seen a store that picks and chooses what it ships when in compliance with UPS guidelines on their site. UPS should pull the franchise from this store.

pkg not delivered- scan shows delivery before driver was on my property and I have video of the fed…read morex driver. I have reached out to several customer representatives and none have been able to help

I had a work laptop being delivered to me. I made sure it required a signature because things seem…read moreto disappear from porches in my neighborhood. I had two attempted deliveries and I called the next morning and spoke with a service rep. I asked them to hold it at the ship center so I could pick it up. Customer service was professional and quickly re-routed my package back to the shipment center. I went by there after work and was pretty much in and out of there in 5 minutes. It was easy and efficient. I did overhear a customer on the phone with FexEx customer service who was missing a package. Was told it was at one place - and not there, and then at this location an it was not there either. I guess it's hit or miss? My experience this time was a hit.