As one can imagine this trade is not for the faint of heart and even though we have met many great…read morechimney sweeps none have offered this level of service, followup, punctuality, and professionalism we received from Phil and the staff at The Fire Place. Phil's attention to detail and cleanliness are difficult to say the least in the trade of cleaning suit and tar and ashes from metal, but darned if he wasn't able to finish up without us knowing he was even there. thanks again Phil. If we ever need anything fireplace related etc you will be our first call.

Excellent service. Easy to make an appointment. Technician…read morecalled to confirm and asked if early on my appointment day would work. Which it did. Very polite young man named Anthony arrived with a warm greeting. Explained the service, put down drop clothes and preceeded with cleaning. When finished he cleaned up, sweep the entire area very well. Then showed my all of the before and after photos of the chimney, spark arrester, inside of the fireplace. Took payment. I'll never go anywhere else. Extremely happy with The Fire Place and recommended them HIGHLY.

We were looking for a gas insert for a fireplace for a rental, and I had heard good things about…read moreRainbow. I went in to get a brochure, and I set up an appointment for them to come measure the fireplace clearances to determine what would work. They do NOT charge a fee for the bid trip unless you live way out of town, and then if it's required, they apply that to your purchase! NOT what the other guys do. We paid our deposit after picking the unit, and they ordered the parts. Of course now we were approaching the Holidays, but they were extremely flexible in making the necessary appointments! We hired their suggested plumber (NW Plumbing - another great connection!) who had to come give us a bid to get the gas (and electrical) into the firebox before the insert could go in, and we set up a time to get that work done. Definitely a process with varied stages... Because we were trying to accomplish this during our heavy rain days, Rainbow was willing to do the work at different times, outside/roof work when dry and inside if weather was bad. Long story short, we got everything accomplished (plumbing AND insert) and completed over a two week time frame around Christmas! Rusty, the owner, is very friendly and informative with excellent communication; and Faith, his office scheduler, was amazing as well! His On Site team really knew their job and was able to make adjustments as needed to meet our desired outcome to a "T"! Although everything ended up costing a bit more than we expected before starting the process (what DOESN'T cost more these days?! ), we are so happy and pleased with the final product, the improved look and ease of gas, AND the heat at the push of a button, it was WELL worth it! Note: Be sure to ask about EVERYTHING that might be needed to make the finished product look like the brochure. We had some initial miscommunication (resulting in 4 vs 5 stars) that was later resolved.

When our house was built our builders bought our -difficult to find parts for- woodstove from this…read morebusiness (we actually didn't know this at the time or when we needed their help the first time!). In the times we have needed help or special parts for our stove, Rainbow, and everyone there, have been quick, precise, extremely knowledgeable, and kind. They have always been honest, and never tried to over-sell us on anything, or have us buy anything unnecessarily. Thank you, Rainbow Pellet Hearth & Home for your always excellent service!

No voicemail option, only fax....lol.. No one ever answers the phone. What's up with this?read more

Steve provided excellent customer service. His pricing is fair and honest…read more Our fireplace is working great! Thanks!!!

Josh Avila recently cleaned my wood stove and chimney and did an excellent job. I highly recommend…read morehim for chimney sweeping.

I've used this company for years. They arrive when they say they will, they are careful of my home…read moreand belongings and they do a great job cleaning out my chimney. I have a large wood burning fireplace that I use all winter long. They keep it nice and clean and free of any impending disaster like a chimney fire.

Phil came to diagnose the situation . I was very pleased with this knowledge. Super professional,…read morehonest , efficient, and very likable. We have used this company in the past and we highly recommend them. This ain't no BS!

Had them clean my chimney and check my dryer duct. Professional, clean, put on booties. Did a…read morefine job. Only issue, wow they're over priced. Was going to have my furnace cleaned but it was 0ver $500! Really? To vacuum my heater? ended up doing it myself.

I bought my hot tub five years ago anytime I have a question they're there to help they guide you…read moreon how to fix what you think is a problem instead of charging you to come out and tell you. Vert honest

Took the plunge on a hot tub after 8 years of hym hawing over it…read more 2 of my family members recommended going through Shasta Spa's on Bechelli I had set a budget in my mind. Originally I called around different places, and almost got completely scared out of the process. On a casual phone call ( elsewhere) I was quoted $20K ,and at the end of the call $18k for another ( lower budget model ) I assumed prices had skyrocketed and perhaps we shouldn't be purchasing anything after all.- Went to SS & B and had a very good experience browsing the large showroom. The Tubs there were starting at below about 6k, and probably averaged to 12k -15k or more? I had MANY choices in my range, and almost too many to choose from. We fell in LOVE with a 'filled' floor model that came with a bunch of add ons and a 5 yr warranty. Free delivery, chemicals , at home demo , and a bunch more. Went back another 2 times to ask millions of questions and finally pulled the trigger. I could not believe it arrived one week later. It all went faster then we expected and we actually had to wait for the electrician appt to happen after delivery. After the electrician filled the tub and left, they came BACK out to show us all the ropes and get us going. All in all, I had changed my mind on the placement ( while it was still empty) ,called several times, stopped by several more, and have been So happy with everyone I've encountered. We have been so in love with the hot tub, and used them for our first drain and fill service after 3 months. The tech was on time and addressed all my new crazy questions and showed me some things I still hadn't learned about. He also was fast and great at what he does, and really likes his job. Upbeat and all nice people ! This is the way to purchase imo. The customer service has been unbeatable and invaluable, everyone there is a pro, and happy to help. Make sure you at LEAST check them out before going anywhere else.

Outstanding from start to finish. Their showroom is beautiful, with an almost endless selection of…read morechoices, but what truly sets them apart is their professionalism and quality of work. The workmanship, materials and overall handling were excellent. Ron Green himself contacted me every single day before his team arrived, letting me know exactly what to expect. That level of communication is incredibly helpful during a build or remodel and , sadly, very rare. So many contractors simply show up - or don't - without any notice at all. Not so with Ron. His reliability, attention to detail, and respect for the homeowner made the entire process smooth and stress-free. I would not hesitate to recommend Ceramic Designs by Ron Green

Ron and his team were amazing from start to finish. They completed the job in half the time and the…read moresame or lower price of every other estimate. Kept everything clean throughout and installed the floor perfectly and professionally. Highly recommend!

Kevin came 3 weeks ago, waiting to hear from him, called to check on and he informs me he is done…read morefor the season. Terrible that A. He did not let me know B. That he could not refer. C. Here we are Oct. And no chimney service. He went on to say he is a 'one man show" he cant do it all. Well, you can be kind, and let clients know you are unable to follow up on an estimate. That would have been the kind thing to do. We wont be back.

I highly recommend Chimney Safe Chimney Service! Kevin was very professional, keep the work area…read moreclean, and respectful. He is very knowledgeable and answered all my questions and explained everything he was doing and everything I needed to know about my fireplace. The best part, they have the best prices in town! There is nothing better than getting amazing services for a very low cost. I would give more stars if I could.

Adam has been there since day 1 of us owning the pool. He has always been prompt, informative, and…read moreresponsive. He has gone out of his way multiple times to ensure the pool was ready for family events and gatherings. Wouldn't use anyone besides him. He caught multiple things the pool inspector missed and rectified the problem promptly. If you are looking for a reliable, informative and passionate professional - Adam is your guy!

we first met Adam when we had issues with ours fireplace. he has since helped us with the solar…read moreheat on our pool and other issues.He's a great guy and knows his stuff!

Our fireplace had not been cleaned in quite awhile. Keith checked the ducts and vent out side…read morewhich was spewing soot on the side of house. He kept the inside of house pretty clean with all the brushes he used because our ducts were pretty winding.. He was right on time and got right to work. Works great now and Keith is easy to talk to. Will definitely use him again. Very reasonable.

Keith came out to service and clean my pellet stove. He also cleaned my dryer vent…read more Keith was at my home for around 30 minutes total. He did not go into the dryer vent main line, he went through the dryer itself which is something I could have done myself. My pellet stove... his "service and cleaning" included cleaning the bowl and the pipe. Keith did not go through the top of the piping of my home, he went through the opening of the inside of the pellet stove, he did not clean the unit nor did he inspect it. He did exactly what I do myself and charged me $200 for less than 30 minutes of work. I have pictures of his work or lack there of. When I texted Keith his response was defensive, when I responded with pictures he essentially told me off and to never contact him again. Very rude and unprofessional and poor quality of work. I am a single working mother and $325 is a lot of money for me. Highly disappointed and will be filing a BBB complaint and will never use his service again.