As one can imagine this trade is not for the faint of heart and even though we have met many great…read morechimney sweeps none have offered this level of service, followup, punctuality, and professionalism we received from Phil and the staff at The Fire Place. Phil's attention to detail and cleanliness are difficult to say the least in the trade of cleaning suit and tar and ashes from metal, but darned if he wasn't able to finish up without us knowing he was even there. thanks again Phil. If we ever need anything fireplace related etc you will be our first call.

Excellent service. Easy to make an appointment. Technician…read morecalled to confirm and asked if early on my appointment day would work. Which it did. Very polite young man named Anthony arrived with a warm greeting. Explained the service, put down drop clothes and preceeded with cleaning. When finished he cleaned up, sweep the entire area very well. Then showed my all of the before and after photos of the chimney, spark arrester, inside of the fireplace. Took payment. I'll never go anywhere else. Extremely happy with The Fire Place and recommended them HIGHLY.

We were looking for a gas insert for a fireplace for a rental, and I had heard good things about…read moreRainbow. I went in to get a brochure, and I set up an appointment for them to come measure the fireplace clearances to determine what would work. They do NOT charge a fee for the bid trip unless you live way out of town, and then if it's required, they apply that to your purchase! NOT what the other guys do. We paid our deposit after picking the unit, and they ordered the parts. Of course now we were approaching the Holidays, but they were extremely flexible in making the necessary appointments! We hired their suggested plumber (NW Plumbing - another great connection!) who had to come give us a bid to get the gas (and electrical) into the firebox before the insert could go in, and we set up a time to get that work done. Definitely a process with varied stages... Because we were trying to accomplish this during our heavy rain days, Rainbow was willing to do the work at different times, outside/roof work when dry and inside if weather was bad. Long story short, we got everything accomplished (plumbing AND insert) and completed over a two week time frame around Christmas! Rusty, the owner, is very friendly and informative with excellent communication; and Faith, his office scheduler, was amazing as well! His On Site team really knew their job and was able to make adjustments as needed to meet our desired outcome to a "T"! Although everything ended up costing a bit more than we expected before starting the process (what DOESN'T cost more these days?! ), we are so happy and pleased with the final product, the improved look and ease of gas, AND the heat at the push of a button, it was WELL worth it! Note: Be sure to ask about EVERYTHING that might be needed to make the finished product look like the brochure. We had some initial miscommunication (resulting in 4 vs 5 stars) that was later resolved.

When our house was built our builders bought our -difficult to find parts for- woodstove from this…read morebusiness (we actually didn't know this at the time or when we needed their help the first time!). In the times we have needed help or special parts for our stove, Rainbow, and everyone there, have been quick, precise, extremely knowledgeable, and kind. They have always been honest, and never tried to over-sell us on anything, or have us buy anything unnecessarily. Thank you, Rainbow Pellet Hearth & Home for your always excellent service!

No voicemail option, only fax....lol.. No one ever answers the phone. What's up with this?read more

Steve provided excellent customer service. His pricing is fair and honest…read more Our fireplace is working great! Thanks!!!

Josh Avila recently cleaned my wood stove and chimney and did an excellent job. I highly recommend…read morehim for chimney sweeping.

This business got on Facebook at decided to be super unprofessional over a conversation about…read moreplastic bags. Word for word. Copy and pasted - this is them commenting to someone over paper bags breaking - "Sasha Danae Stephens oh god I hope you will be ok, so you're not shopping for yourself, and now they aren't doing it right, heaven for bid if you had to do it for yourself, your such a victim". I had never even commented or spoken to this individual. They had no reason to comment to me. I have a problem with paper bags getting wet and breaking. I deliver to the elderly and disabled. There is no playing victim in being upset over breaking bags.

Phil came to diagnose the situation . I was very pleased with this knowledge. Super professional,…read morehonest , efficient, and very likable. We have used this company in the past and we highly recommend them. This ain't no BS!

Had them clean my chimney and check my dryer duct. Professional, clean, put on booties. Did a…read morefine job. Only issue, wow they're over priced. Was going to have my furnace cleaned but it was 0ver $500! Really? To vacuum my heater? ended up doing it myself.

I bought my hot tub five years ago anytime I have a question they're there to help they guide you…read moreon how to fix what you think is a problem instead of charging you to come out and tell you. Vert honest

Took the plunge on a hot tub after 8 years of hym hawing over it…read more 2 of my family members recommended going through Shasta Spa's on Bechelli I had set a budget in my mind. Originally I called around different places, and almost got completely scared out of the process. On a casual phone call ( elsewhere) I was quoted $20K ,and at the end of the call $18k for another ( lower budget model ) I assumed prices had skyrocketed and perhaps we shouldn't be purchasing anything after all.- Went to SS & B and had a very good experience browsing the large showroom. The Tubs there were starting at below about 6k, and probably averaged to 12k -15k or more? I had MANY choices in my range, and almost too many to choose from. We fell in LOVE with a 'filled' floor model that came with a bunch of add ons and a 5 yr warranty. Free delivery, chemicals , at home demo , and a bunch more. Went back another 2 times to ask millions of questions and finally pulled the trigger. I could not believe it arrived one week later. It all went faster then we expected and we actually had to wait for the electrician appt to happen after delivery. After the electrician filled the tub and left, they came BACK out to show us all the ropes and get us going. All in all, I had changed my mind on the placement ( while it was still empty) ,called several times, stopped by several more, and have been So happy with everyone I've encountered. We have been so in love with the hot tub, and used them for our first drain and fill service after 3 months. The tech was on time and addressed all my new crazy questions and showed me some things I still hadn't learned about. He also was fast and great at what he does, and really likes his job. Upbeat and all nice people ! This is the way to purchase imo. The customer service has been unbeatable and invaluable, everyone there is a pro, and happy to help. Make sure you at LEAST check them out before going anywhere else.

Ceramic Designs by Ron Green is top notch. The workers, both granite and tile, are attentive to…read moredetail and wonderful, clean workers along with being very polite. Ceramic Designs is what I would call a one stop shop. The owner, Ron, is also a general contractor. If you are wanting to remodel any part of your house or a whole house remodel this is the place to go. They will take the reins and general the job and keep you posted along the way. You will be very happy that you chose this company for your remodeling needs.

Outstanding from start to finish. Their showroom is beautiful, with an almost endless selection of…read morechoices, but what truly sets them apart is their professionalism and quality of work. The workmanship, materials and overall handling were excellent. Ron Green himself contacted me every single day before his team arrived, letting me know exactly what to expect. That level of communication is incredibly helpful during a build or remodel and , sadly, very rare. So many contractors simply show up - or don't - without any notice at all. Not so with Ron. His reliability, attention to detail, and respect for the homeowner made the entire process smooth and stress-free. I would not hesitate to recommend Ceramic Designs by Ron Green

Adam has been a life saver; he has a great reputation allowing him to work with other companies to…read moreget his clients exactly what they need. He saved us a great deal of money! He shows up every day if he has to, to keep your pool working. We are grateful for his knowledge and doggedness to help get us what we needed without any crazy charges or services we do not need.

Adam has been there since day 1 of us owning the pool. He has always been prompt, informative, and…read moreresponsive. He has gone out of his way multiple times to ensure the pool was ready for family events and gatherings. Wouldn't use anyone besides him. He caught multiple things the pool inspector missed and rectified the problem promptly. If you are looking for a reliable, informative and passionate professional - Adam is your guy!

Keith was awesome. Couple weeks ago he cleaned and inspected our chimney. Our pipe that runs from…read morethe box to the roof needed to be replaced. He came out few days later and did the work. Keith was very clean, knowlegable and professional. My wife and I were so pleased with his work that we scheduled him for next years cleaning.

Keith really took care of us! He's very professional and…read moredoes a great job!! We'll use his services every year!! Kate Kliewer in Shingletown, CA