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Kelvin Ngo, DMD

5.0 (2 reviews)
Closed • 9:00 am - 5:00 pm

Services - Kelvin Ngo, DMD

Cavity treatment

Dental exams

Teeth cleaning

1 More Service

Tooth filling replacement or repair

Kelvin Ngo, DMD Photos

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2.1(65 reviews)
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30 years in business
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Took time off work for an appointment last week, only to be told the day of that they had to…read morereschedule. Annoying, but shit happens, so i rescheduled for today. I left work early, sat in traffic for over an hour, rushed home to get ready, and arrived one minute before my 4:00 appointment. Checked in and sat down. Around 4:15, dude at the front desk staff did briefly tell me I should be getting called back soon. After that? Nothing. No further updates, no acknowledgment. Around 4:30, I could literally hear dude whispering about someone should go check the back to see what's going on because my appointment was supposed to be at 4:00. The waiting room was empty. I was the only patient there. 4:40 I stood up and walked out I respect dude at the front desk tried once, but overall this office does not respect patients' time.

I stopped by today to get 3 fillings done and the ladies at the front desk were super nice and…read moreassisted me quickly. The office was clean and well organized. I did not have to wait long before being called to go back my appointment was at 11 AM and I got called to go in the back at 11:05 AM then my dental work started at about 11:15-11:20 AM my Doctor was assisting another person in the other room and I was not upset about it, I definitely understood. My doctor was super sweet and personal-able. His name is Isaac Howard, he was quick at doing my fillings which was very much appreciated because hearing the drilling sounds is not my cup of tea but he made it go by quickly and smoothly, great care quality! I definitely would recommend him. Thank you!

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Gentle Dental Thunderbird
Gentle Dental Thunderbird
Gentle Dental Thunderbird

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Eye Love Smiles Eye and Dental Care - Dr. Vu and Dr. Ngo have resided in Phoenix for the last six years.

Eye Love Smiles Eye and Dental Care

4.7(42 reviews)
0.0 mi
•$$

I initially found them on Yelp during the time I was pregnant and needed to see someone as soon as…read morepossible since my vision benefits were ending soon. Luckily for me, Dr. Kathy Vu has an opening and the rest is history. I have been seeing Dr. Vu since December 2017 and also discovered her husband too, which's since became my go to dentist. Both of them combined are a power couple. They have been nothing, but welcoming, honest, and accommodating. My husband and father in law even come here which is great to support small businesses. Dr. Vu is a great listener and very thorough. She really shows compassion and a connection with her patients. Carmen, the optician is also wonderful and very friendly. I can't recommend a better optometrist and optician around this area. When it comes to Dr. Ngo, he is very funny and great at his craft. He really goes the extra mile and is just a great person to be around. He definitely isn't burning at all. The whole staff is amazing and I can't say enough how lucky I when found them through Yelp. Sam, Melanie, Sol... all amazing! I have been to other offices before, but I look forward coming here every time I am due for an appointment. You won't be disappointed.

Yikes, definitely saddened about my current experience since I've always had such a great…read moreinteraction with the team. I called trying to get an appointment with the front desk and I noticed the receptionist seemed annoyed when I provided the proper spelling of my last name. I blew it off because we all have those days but when it came to scheduling an appointment, there was no help. She asked what's a good day and I said any Friday, her response was we're closed this Friday and stayed quiet. I asked again, is there another Friday that you have available? She said next Friday at 12pm which was perfect because it's my lunch hour. So we went with that date. I said, "ok. that works let me log it into my calendar (which took seconds)" and the call hung up. I thought the call dropped... So, I called back and was transferred back to her. That's when I asked, who I was speaking with and when she said Destiny, I was like oh my gosh, It's my girl! So, I felt comfortable saying "OMG Destiny, it's me. what's going on? Are you okay? what happened" She was still in this disconnected customer service script and responded with, "I'm fine. I hung up because I didn't hear anything." Take in mind, I informed her to hold on, and it took all but 3 seconds to type it into my calendar. When I informed her that I wanted to schedule my other 2 kids her response was, "well. I didn't hear anything" again her sass was on a whole other level. I informed her that I would call back later and that I didn't feel comfortable. Her response was again condescending, and I told her that her approach was making me sad and that I wanted to cancel. "She said okay thank you bye." - not a care in the world. For the $1500 that I usually spend every year. I'd rather take my business elsewhere. I'm really sad about this because my son and I loved our Dr but I'm not okay with getting talked down to like that. On the hunt for something new

Photos
Eye Love Smiles Eye and Dental Care - Outside of work, Dr. Vu and Dr. Ngo are married with two young sons and two dogs. They love exploring the outdoors

Outside of work, Dr. Vu and Dr. Ngo are married with two young sons and two dogs. They love exploring the outdoors

Eye Love Smiles Eye and Dental Care - Ngo family +1

Ngo family +1

Eye Love Smiles Eye and Dental Care - Dr. Kathy Vu

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Dr. Kathy Vu

Kelvin Ngo, DMD - generaldentistry - Updated May 2026

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