I am glad I was referred to Desert Palm Dentistry. Dr Shahin cares about his patients…read more Dr Shahin and his staff have helped me with a cleaning and a crown. Both times the staff has been extremely friendly and knowledgeable. I was impressed with their attention to detail. Dr Shahin has the ability to make your crown on-site the day of your appointment. The whole process takes 90-120 minutes and is so much more convenient than scheduling 2 appointments.

Absolutely do not go to this dental office. All they care about is how much money they can make off…read moreof you. They don't care about you as a person they don't care about assisting you with billing issues. They told me that my claim was denied and they told me to so solve the problem myself with the insurance company. I called the insurance company, and the insurance company told me that an appeal had to be submitted in a specific format. And they were shocked that the dentist asked me to solve it myself. I told them that the dentist probably wouldn't do it. And they were shocked when I said that and said all the dentist are willing to submit appeals. I got back with the dentist and I explained to them that it need to be submitted in a certain matter that it needed to state that it was the first appeal and the dentist basically called me a liar. The dentist refused to follow the instructions that I gave him as submitted as an actual appeal even though I told him that I called the insurance company. I spoke with the insurance company and they told me that they did not have an appeal on file. She told me that she faxed the appeal and mailed it, and I told her that the insurance company told me that appeals aren't allowed to be faxed so no it wasn't done right. But it's me is that the dentist automatically put it on me and is refusing to to help me and resubmit it properly. He's refusing to even call the insurance company and find out why it wasn't seen as an appeal. So basically he doesn't give a damn about me as a person about me having to pay $700 out-of-pocket now out of the blue. So they told me that they've had other patients call before two so what they do is they put it on the patients to resolve the issue instead of following the procedure instead of calling and finding out how it can be submitted as an appeal and how we can show up as an appeal so maybe that $700 can get paid by the insurance and I don't have to pay out-of-pocket. It also tells me that maybe the dentist did work that he wasn't supposed to do just to get money from me because it's something that the insurance company is saying shouldn't have been done because there was no reason to do it. So no, I would not recommend this dentist. It's been a terrible experience because of this and then after I told him I wasn't going to come back to his office. After that, he adds insult to injury and says after deep thought we've decided that we cannot do business with you anymore. After I had already told him I wasn't gonna come back, so I'm the one who cut off the business but he has to again add insult in injury and give me a dismissal letter because I told him that his agent Vanessa was dismissive with me was rude with me. Roll off what I was telling her didn't give a damn what I was telling her about what the insurance company said. So he doesn't care all the Dennis cares about is what money he can make off of you, whether it's a service that needs to be done or does it need to be done.

I am a relatively new patient at Burns Dentistry. Christine recently provided a very thorough…read morecleaning. She was professional and explained what (and why) I need some additional dental care. Next up....Karen helped me with figuring out my dental insurance and provided options in regard to cost. Great staff. Anna P.

It is incredibly disappointing, though not surprising, that instead of addressing the fact that…read moreyour office actively screened and dodged my phone calls--which I proved by having to use a completely different number just to get you to pick up--you have chosen to attack my character. Calling a patient's completely justified frustration 'unhealthy' and 'not productive' is an insulting attempt to shift the blame away from your office's unprofessional behavior. A passive-aggressive 'we wish you the best' is not a substitute for a genuine apology. A reputable healthcare provider takes accountability when they treat a patient poorly. I am not looking for dismissive well-wishes; I want a sincere apology for the deceptive communication, the lack of support, and the disrespect shown to me by your staff. Your response only highlights a complete lack of professionalism and care.

Just like everyone I know, I dread going to the dentist mostly because as of late it has become a…read morelong process with much up selling of services that I do not think I need or the reason for my visit. This place changed my opinion of dentists in many ways. As you first walk you are greeted by Brandy who checks you in and makes it a great experience. On my first visit I met with JoAnna, the dental hygienist, she was extremely knowlagable and the cleaning was a breeze. After the cleaning, I met with Dr. Mack, she reviewed a plan with me for what I needed. At the end, I worked with Brandy on the cost. When I first walked in I assumed, based on past experience that I would leave questioning what was needed but I did not, I instead left feeling great and with an appointment to get two caps done. On my second visit, for the caps, I received the same great greeting and and didn't even wait, straight to the chair where I would spend the next 2+ hours. Debra, dental assistant, explained the process and got me setup. Dr. Mack then came in and started on the work, it was painless. If you have anxiety with needles or the drilling, don't, I didn't feel a thing. Thirty minutes later, they took scans and pics and set the machine to make the crowns. About an hour after that, the two crowns were cemented in. That's it, one visit and two crowns complete. The last place I visited in the valley took 3 visits for one crown. I have been to many dentists over the years and I have to say that Dr. Mack is in the top 2. I want to thank Dr. Mack, Debra, JoAnna, and Brandy for making this a great experience all the way. Definitely would recommend to anyone looking for a great dentist in the valley.

Kinda of place is this? They took my wife to the back... never touched her teeth but said she needs…read morea sleep study and Invisalign... then she is about to leave and they are asking for her ID and medical Insurance... she's been going to this spot for years... this place has gone downhill with many changes... do better... pathetic... if you charge her for a cleaning that was never done that is criminal negligent care of a patron and I will be filing a lawsuit. Scam con artist company. You should be ashamed of yourselves...

Great dental office! Careful and quick procedures ( crown replacement and fillings).Courteous…read moreoffice staff and careful gentle hygienist l, dentist and dental assistant!

I must say that Grand Dental Care is honestly the best dental office that I have ever experienced…read morecare in. The office staff are super friendly and very courteous. The dental hygienist is considerate and compassionate, making sure to not hurt you in anyway. Both Dr. Wessell and Dr. Cichowski are extremely skilled and really show concern for their patients. I've been to dental offices that try and upsell teeth whitening, buying a certain brand of toothbrush, or telling you that you need certain dental care procedures that you don't really need. This dental practice is nothing like any of those dental "chain" practices. Thank you GRAND DENTAL for all that you do. Extremely grateful...

My wifey came in for a cleaning and X-rays today and was assisted by Ivy, Daniel and Freddy. They…read moretook great care of her and were very happy with the services. I love the office location as it's very cozy and they provide a bunch of amenities to make you feel comfortable. The facility is clean and we will definitely be returning.

Lies. Thieves. They begged me to come in for a free consultation second opinion and they said…read moreincluding X-rays. They submitted a huge bill for the consultation and images and cost $700 for my daughter and she only had $1000 for the year to fix her teeth. BE CAREFUL. DENTISTS ARE SCARY SCAMMERS THESE DAYS. Terrible behavior. I've reported them to the Dental association and made a complaint against them.

I recently had a difficult tooth removal. I found later, Dr Tobon had specialized in Dental…read moresurgery. He put that skill to work on my procedure. I am in my late 70's and my jawbone had grown around the Molar. Using his "pinch pinch" I never felt all the needles for numbing. In addition to being very skilled, Dr Tobon is very kind. In all my years he is the best!

The staff just told me to find another dentist after I spent over 5000 on an implant and I was…read moreasking questions. So they basically kicked me out

I came in for a Consultation, as I was looking for a new dentist in the area that I live now. From…read morethe office staff to the cleaning hygienist to Dr. Forbes Morse. Everyone here, super professional, nice and honest. Especially about my future work that I may have to have done in my mouth. I've lived in the Phoenix Valley for 11 years and I have not found a more honest professional office ever in Arizona. I'm being 100% factual. If you're looking for a Dentist, this is your place just like it's my place as it is from now on.

Dr. Morse and his staff were beyond kind, gentle, gracious and understanding…read more My bridge brook off Sunday evening. As a new patient, I sent the office a text message, and was pleasantly surprised to receive a message back within a short period of time with an appointment scheduled for Monday afternoon! At the appointment, Dr. Morse could not have been kinder, or gentler while he took x-rays, and also made sure I completely understood what my options were. I was very impressed, not only with Dr. Morse and his assistant, but with his exceptional office staff.

I really enjoyed coming here the first time a few years back for some minor cosmetic dentistry. I…read moream looking forward to for a major upgrade now and I came back. I am glad I did, because it was a good reminder why I chose this practice in the first place. I originally chose to go here by doing my due diligence and reading into the business and real life reviews, I really spent quite a bit of time vetting where I would go to change my smile permanently. This practice checked all of the boxes. They are very professional and kind. No pressure, no telling you that you need more than what you're asking for, they let you make your decisions and provide transparency with pricing. They don't send you automated spam texts for years after visiting and they treat people fairly. I'm very happy with Dr. Tenney's level of expertise and service-minded support. The office staff, dental assistants, neat & clean office and RESULTS are what has made their reputation so great. It's not too good to be true to have a perfect dentistry when you want perfect teeth, it exists right here. Thanks! See my photos, they speak for themselves. My veneers look amazing. This has been the best decision I have made in myself in a long time.

I cannot say enough nice things about the staff at Desert Smiles. I went there on June 12 to have a…read morefilling and crown. Dr. Schuerman was my dentist and Olivia was the dental assistant. I actually had fun we laughed the entire time they worked on my teeth. And no I didn't have laughing gas. Dr. Schuerman has to be the coolest hippest most caring dentist I have ever met. She took her time, she explained what she was doing, she checked to see how I was doing. She gave me three shots and not one of them hurt. She was very professional. I would recommend her to everyone I know. The people at the front desk are amazing. Very caring and very nice. I love going to Desert Smiles.