I am a relatively new patient at Burns Dentistry. Christine recently provided a very thorough cleaning. She was professional and explained what (and why) I need some additional dental care. Next up....Karen helped me with figuring out my dental insurance and provided options in regard to cost. Great staff. Anna P. read more

It is incredibly disappointing, though not surprising, that instead of addressing the fact that your office actively screened and dodged my phone calls--which I proved by having to use a completely different number just to get you to pick up--you have chosen to attack my character. Calling a patient's completely justified frustration 'unhealthy' and 'not productive' is an insulting attempt to shift the blame away from your office's unprofessional behavior. A passive-aggressive 'we wish you the best' is not a substitute for a genuine apology. A reputable healthcare provider takes accountability when they treat a patient poorly. I am not looking for dismissive well-wishes; I want a sincere apology for the deceptive communication, the lack of support, and the disrespect shown to me by your staff. Your response only highlights a complete lack of professionalism and care. read more

Beware do not go to this dentist office. They pre-invoice you for all the work and then when it doesn't go OK they tell you too bad read our disclaimers. I had two implants post put in and they both failed. Dr. Dodd said I would get a refund but when I called the office, they said I wouldn't get anything. Now I just have two holes in my jaw.. I would not get any implants at this office read more

My father AND grandfather were dentists, and during high school I worked in my father's office. So I really appreciate Burns Dentistry. Felicia is a terrific hygienist. She caught an infection two cleanings ago, and treated it, so my recent visit I had an all clear. The staff is very friendly and helpful navigating the insurance coverages. read more

Follow up on patients insurance so their dental work can be completed. No responsibility received. My insurance told me all burns had to do was to fax them the treatment. But no, wasn't done. I am so disappointed in your service. read more

My husband and I both use Burns dental. The front office staff are friendly, offer cookies, water, coffee, etc. which should actually be offered AFTER the appointment. :) Our current dentist is Dr. Dodd and he is professional, knowledgeable, and kind. The only negative about the office is that they always combine my husband's and my treatments and charges on the same printout. I wish they would separate them. read more

Overcharged, pain during a treatment. and more. They did not put my last review on here. That should tell you something. Lack of communication and lies. Lies such as billing amount, services, and dates of service to my insurance company. read more

All the employees are friendly and professional. Great dentists. No long wait times.

Professional office and Amazing team! Susan, Shari and Christine were wonderful they knew who I was when I walked in and greeted me by name. They went above and beyond to make me feel comfortable, not to mention excellent dental care. read more

I beg to differ with your view of the circumstances. The day after I paid you I received information from Care-Credit. I talked to you about it just as soon as I could. I also explained to you that no one, and I mean no one took the time to inform me or ask me about financial assistance. You did tell me however, that it is against policy to ask or inform because you do not want to offend Patients. That alone is the most absurd thing I have ever heard. To me it proves you care more about the select few who can write you a check for your services. I had no business choosing your office for my needs. Doing my homework would have saved me a lot of frustration. It matters not to me if I waited 6 months or 6 years to submit my review. Knowing I still owe my Friend $700 reminds me daily. read more

Burns Dentistry - General Dentistry Near Me - Sun City, Arizona

I was treated very badly by Burns dentistry. I had three office visits and each time it kept getting worse. I came in with a broken tooth, and I was in pain. All they wanted to know about was signing me up for an elaborate whole mouth treatment plan. They cared nothing about solving the painful problem that I came in to have fixed. They never did fix it, either. I had to go somewhere else. They wanted to schedule drilling out and replacing every filling in my mouth, when there was nothing wrong with them and I only came in to address a painful broken tooth. How greedy! The fancy office is a big clue about how overpriced they are, and the big bill you should expect for every little thing. They even refused to do a cleaning on a later scheduled visit without requiring fifty-one x-rays! The employees were wearing masks and sounded like 'Kenny' from South Park. I couldn't even understand what they were saying; and they refused to remove their masks, although no treatment was being performed. We were outside the treatment area and I was trying to discuss things. When I insisted they remove their masks, they told me to leave. They never did fix my broken tooth. Then they sent me a letter telling me not to come back. read more

The staff was amazing and very friendly and helpful. Dr Puha and Dr. Dodd explained everything to us, and answered any questions we had. Shari was very friendly and wonderful. read more

I LOVED IT!!! The office staff was AMAZING and SO VERY FRIENDLY. I was so appreciative of the gentle, kind, professional manner Aylee (assistant) and Patsy (hygienist) extended to me and I got the feeling that's how they were with all the patients. I was so grateful for Patsy's thoroughness and 'not in a rush" sense in her dealing with me. She took the time to ask me if I needed any explanation then patiently listened and answered my questions with sincerity. Then Dr Erickson was polite and funny. I noticed him looking at my xrays with genuine interest. He was very thorough then took time to explain and answer my questions. All the staff members from the front office, the dentist, to the dental assistants and hygienist are very professional, kind, and friendly. The entire office is a wonderful atmosphere. It fits my needs and exceeds expectations! I really look forward to my next visit with the Dr to see what needs fixing and I trust they will do it right! read more

Went in for my first cleaning in 14 years. Briana & Taylor did an amazing job helping me understand the whole procedure. I was comfortable and relaxed knowing I was in great hands. Extremely happy with the results. read more

I had a recent tooth emergency. From the help on the phone with my appointment to me walking out the door, I felt important. Anahi was with me the whole time, giving information about my visit. Dr Kubik was amazing. She also gave me information, was kind, respectful. I've never had a good experience at a dentist office. Until today. The care I received was impressive . Both Dr Kubik and Anahi were so knowledgeable and professional. Above that was their kindness. They helped with my emergency, and are going to give me my smile back. I've never been a fan of going to the dentist but now that I've found Burns Dentistry, I won't be afraid to go back!! Thank you to all of you read more

Best dental office in Arizona! Amazing doctors and team members! They went above and beyond to make me feel comfortable and I received so much information to be able to make the right decisions for myself. No sales pitch! Definitely recommend this office 10 STARS! read more

Let me first explain I have a true fear of going to the dentist. It boarders on a phobia. Today, I forced myself, needed dental work. Dr. Kubik and her assistant Jessica were very caring and undersood my fear. They went above and beyond to make me feel comfortable. They preformed multiple repairs. The pain was pratically nonexistent. I am seven hours out of the office and my pain is very very small. Considering what procedures were done, I was expecting so much more. I generally do not write reviews but I was compelled to say how wonderful they are. read more

Patients beware, this dentist is scamming senior citizens on a daily basis. I made an appointment at Burns and gave them all my insurance info, AFTER I went for my consultation is when they informed me my insurance was not accepted ! Why not tell me beforehand. That way I could have found a dentist that was accepted. When I told my friends what had happened they told me the SAME THING happened to them. If you go to this dentist find out if they accept your insurance before you do anything or they will slap you with a very large payment. Better yet go to a reputable dentist. read more

Once again an excellent visit to Burns. Dr Dodd was most helpful in making plans for future treatment. Staff the usual friendly and pleasant selves. read more

By far the best dental office I have ever been to .From the moment you walk in they make you feel like your are an old friend. The receptionist Susan,to Candice and Ashley to the Dr Holly ,great people great staff. Dr Holly I have never fallen asleep in a dentist chair during a root canal, that's how good he is. 5 Stars, 5 Diamonds. read more

The staff here are very friendly and do everything to make you feel welcome and appreciated. The Hygienists and Dentists are very detail oriented and make sure to spend plenty of time with the patient explaining and answering questions. They tell you right away "we do things different here" and they back it up. I highly recommend! read more

best care you can get at the Dentist. highly recommend this place .. have been going for years and will never go anywhere else!!! 10 stars

I really wanted to like Burns Dentistry. They are a very inviting atmosphere and super friendly staff. However, when my husband needed his wisdom teeth out our experience was less than desirable. I was insistent that an oral surgeon preformed the procedure, so I called to make the appointment. I asked 2 different schedulers if the dentist we were scheduling with was an oral surgeon or general dentist, neither knew so they transferred me again and the 3rd person assured me an oral surgeon would be doing the procedure, so we booked! Day of surgery, I was told it was going to take 2 hours for the extraction of 2 teeth, immediate red flag!! So I again ask, is the person doing the procedure a general dentist or oral surgeon. Person #1 had no idea. Person #2 asked "why"? Well, a general dentist attends 4 years of school vs an oral surgeon who attends 14+ years of school, so who would you want operating on you! This is where we were finally told the truth, he was in fact a general dentist! Tooth #1 came out without issue, however tooth #2 proved to be quite a challenge ... exactly why we wanted the skill set of an oral surgeon. My husband was left in terrible pain, unable to eat for well over a week! Is pain to be expected l, of course! But the level of pain was far greater than he should have been in for 2 fulled erupted teeth. We are so disappointed in the lack of honesty, and will continue our search for a dentist who prioritizes patient care! read more

I have been going to Burns dentistry now for about one year. I go to Dr. Kubick. I just want to say that she is beyond wonderful! She got me in on a tooth emergency and she is the first dentist that I am not petrified of! She is gentle and caring. I highly recommend Burns dentistry. read more

I honestly thought I found the perfect dentist. Everything was just too good to be true. The staff was amazing and friendly. I don't care for the fact though of coming back for treatment plan but I see why now. I have sjogrens which I know is ruining my teeth. I was hoping to have a dentist work with me and not give me a heart attack of what needs to be done. They wanted to do 31K of work. Crown all my teeth-even the 4 that are ALREADY crowned. I don't have that kind of money. Than they were saying I really need my teeth worked on that I can get infections-I am aware of that but I also need to live. I got approved for their payment plan thing just to check prices-900 something a month!!! I went and got 2nd opinion elsewhere and they are willing to work with me and do sections. Granted Burns was going to do sections too but their prices are more-new dentist 3800, Burns 6800-same EXACT work. If you have the funds, by all means go with them, but never hurts for 2nd opinions, read more

Highly recommend! Dr. Kubik and her team were amazing. I avoid the dentist like the plague because I always walk away very unhappy but this experience was actually quite pleasant. She actually listened to me and wants to take care of the problem, not just "put a bandaid on it". I HATE shots but she had a gentle approach and it didn't hurt. From scheduling my appointment to walking out the door, I felt as though my situation and comfort mattered. Everyone took pride in what they do as well as loving what they do. Hands down, BEST dental office! read more

Top-notch Dentistry. How fortunate that the first place I called neither returned my call or email! I called Burns and Sheri ( sp? ) said they could see me next AM at their office in Sun City West. Impressive. First rate techno here. They even do some Lab work on-site. ( place was packed, too. No mystery why. :-) I was assigned to Dr. Barber and his D.A., Kaylie. I could not be more satisfied with their help and work today! ( How many times has he heard someone wanted a dentist and not a barber?! Too many, is my guesstimate ) ANYWAY...the last GOOD DDS I had had retired. A young Lad, Dr. Barber. Let's just say I don't believe I'll ever need to find another DDS again. :-) If you're in need of QUALITY DENTAL CARE you won't be disappointed here! Thanks Doc and Kaylie! And the rest of the staff, too! read more

Very happy with the care I've received. Everyone is very thorough and genuine! Hygienist and office staff are so welcoming!

PART - 1 I needed some new bottom teeth.. I decided to go with a six (6) tooth crown/bridge, and they (everyone there) did a fantastic job, and I am so pleased with the way my new teeth look, feel, and function for me.. PART - 2 A couple days after my NEW permanent bridge was glued in, I started experiencing pain.. I went back to BURNS, who insisted I needed a root canal on one of the teeth they ground down to a nub to fit the bridge, and that it would cost me $481.. A week before the root canal was suppose to take place I lost my dental insurance coverage, although my coverage had already been used up for the year, and it was complete semantics as far as what the dentist would be paid. the insurance company was going to pay them nothing, and I was going to pay them $481.. Fast forward to today 03/30/2022.. I show up for my appointment, and let them know that I no longer have insurance.., and rather then help me out by finishing the procedure that they themselves are potentially responsible for causing, they instruct me that the procedure will now cost about $820 cash (no insurance), even though I had already used up all my insurance paid portion with them, and paid them close to $3000 in cash for the services I had received to date for the year of 2022.. I told them I had NO income, and that I was receiving state medical that had NO dental coverage, and that I had, and expected to pay $481 (which I borrowed to pay for this procedure), but they were completely unwilling to help me out, even though I was in the office ready for them to finish their procedure, and even though they were going to get my $481, and insurance wasn't going to pay them any additional money anyways.. They essentially said.. Hit the road if you can't pay the extortion fees. I really liked this dentist, but NOW.. I will never go back to them, because I see that they really don't care about people,, They care about the all mighty dollar $$$$.. It's a sad day in my world.. I will now live with the pain that they themselves potentially caused, and with all that is happening in my life, I will just add permanent continued mouth pain into my daily existence.. Thanks for NOTHING BURNS.. :-( read more

The Litchfield park office is horrible. Really sad that Dr. Segovia sold Oasis Dental Spa to them. When you go in for a cleaning, it's only the techs, the dentist doesn't take time to see you. You are asked to schedule a follow up visit for that. Definitely don't want to waste my time coming back for a 2nd appointment, especially when it could've been done during the initial visit. Dr. Segovia always took the time to visit with each patient even if they were in for just a cleaning. Guess that's the level of service I'm used to. They nickel & dime over petty stuff such as a "missed" appointment that was never confirmed. If I didn't confirm they appointment, then I shouldn't be accountable for any fees. The reminder text specifically says to press "c" to confirm. Why have that option if you're not gonna pay attention to the response?! Yet they think they're the good guy for waiving that fee! Insane! Don't know how they don't understand the appointment was NEVER confirmed! Such a shame that they're willing to lose out on a previously loyal customer to the business they bought over an issue with a small fee. But dentists are a dime a dozen....and they are definitely not at the standard of what Oasis Dental Spa was! read more

I was very pleased with the services I received from Tony and Jennifer today! They were very thorough and welcoming! I also enjoyed the free water and snacks while I waited. read more

Very happy with Burns Dentistry! Everyone from the receptionist to the hygienists to the dentists themselves are all friendly and welcoming!

I cannot be thankful enough for Burns Dentistry and Doctor Kubik! She was assisted by Kristen and Jessica who were both just as kind and awesome as Doctor Kubik is! Today I had 5 fillings done as well as a chipped tooth repaired and restored! I had chipped at least a quarter of my tooth off when I was around the age of 10. I used to always smile with my mouth closed because I was insecure about my chipped tooth showing in my smile. Now you can't even tell which tooth that I chipped! I can smile with confidence thanks to these amazing people and the great work that they do! They always make sure I'm comfortable and that I know what is going on while they are working on my teeth. I've always had anxiety about going to the dentist but they always help make sure I'm relaxed and mentally prepared before they even start! Their whole team is amazing from Susan at the front, to Charity who does consultations and explains the costs of services as well as working with you to stay in your budget, to Jessica in billing/scheduling, to Candi who has done cleanings for me, to Kristen and Jessica who assist Doctor Kubik, and of course Doctor Kubik herself! Words can't describe how thankful I am for the new smile that Doctor Kubik has helped me gain! I walked in today just a ball of nerves and I walked out smiling all the way home! read more