Based on Dr. Buch's reviews, I expected an excellent surgeon. What was unexpected and so refreshing…read morewas his energy, and the energy of his team. When you walk into an office for the first time and the energy is light, and everyone you encounter is genuinely friendly and positive, it makes an impression. When that same experience repeats itself over multiple visits, you realize it's not just a good day, it's the culture. Dr. Buch's team clearly enjoys and respects one another, and that feeling carries through to every patient interaction. The energy is consistently warm, upbeat, and welcoming. Dr. Buch deserves real credit - not only is he an excellent surgeon, he is thoughtful, highly informative, and easy to connect with. More importantly, he's created an environment that feels as exceptional as the care itself, which frankly, sets this practice apart. I highly recommend Dr. Buch at Southwest Oral Surgery.

My star rating has nothing to do with my surgeon. My surgeon and the team assisting him during my…read moreprocedure were wonderful. I even returned a few days later with a sinus infection, and Dr. Stabley was extremely kind, patient, and helpful. The surgical care itself was excellent. However, my experience with the administrative side of this office has been very disappointing. I overpaid for my surgery and was issued a refund check, which unfortunately expired before I cashed it. That part is on me. After finding the check again in mid-August, I contacted the office to have it reissued. Since then, it has been four months of calling, emailing, and trying to get a simple replacement check. I have been told multiple times that the issue is being taken care of and that I would receive a call back, which never happens. I've sent and received a total of 13 phone calls since August, plus multiple emails. I've also spoken with the practice administrator--who has been kind--but the problem still hasn't been resolved. I've been given conflicting information: that the check was mailed to my home and rerouted by USPS due to an incorrect address (even though the address they read back to me was correct), that the check was then supposedly mailed to the office instead and expected to arrive on 11/19/25, and later that follow-up would be provided--yet no one ever follows through. I even went in person on 12/8 to ask about the status, was promised a next-day update, and still received nothing. I received another update on 12/10 that the check would be sent to their office by the next week. Given that it's now the 21st of December, I don't think I'll be seeing this check by the end of the year as they mentioned. It should not take months to reissue a refund, and it's extremely discouraging to feel constantly overlooked. I genuinely wanted to continue coming here and recommending my clientele because my surgical experience was great, but the ongoing lack of communication and follow-through from the front office has been very disappointing.

I went to see Dr Allard last fall for an exam and ended up waiting on the surgery until I…read moreabsolutely had to. Long story short, I broke my wisdom tooth on a snickers Ice Cream bar and had an emergent need at that point. They took me as a walk in on a Wednesday and had me scheduled first thing Thursday morning to complete my procedure. The Doctor and Staff are all super welcoming, efficient and prompt in their services. I will be back and I'd sent anyone looking for an oral surgeon to this office.

I don't usually let someone with a sharp instrument near me, let alone my mouth. Dr. Allard is the…read moreexception. I needed a wisdom tooth extracted. The initial appointment was simple, and the details and options were explained thoroughly. The day of surgery went far better than I hoped for. I took a mild sedative at 11:00 am before I went in, arriving at 1200 pm. Taken back at 12:15 p.m., Prep was done quickly and efficiently, with a big part of the goal of keeping me updated and comfortable (read "not anxious"). I don't even remember being "knocked out,"... and I sure didn't remember ANYTHING of the actual procedure. I was awakened at 1:00 p.m. and asked a few simple questions. I was back fully aware within about 5 minutes. I was wheeled out to my ride and home 15 minutes later. Over the next week, I literally experienced NO pain. I took one pain pill when I first got home, but that was only in expectation of some pain when the numbing agents wore off. When I say there was "no pain, " I mean there was no pain. A 10-day follow-up appointment was quick and efficient. I would highly recommend Arrowhead Oral and Dr Allard to anyone needing this type of work!

I had all 4 of my wisdom teeth removed here in October and it was the best experience I could've…read moreasked for! The office and everyone working was super nice and helpful at all times. Dr. Hoaglin reassured me that even when I was under, a woman would be in the room at all times, which is thankfully something I have never had to question, but appreciated that it was something they took into consideration and made a point to say. The removal and recovery process went super smooth and I never had any issues! Once I woke up from the surgery, I was escorted out to the car by an assistant/nurse, along with my designated driver. Dr. Hoaglin even made a point to call me the night after surgery to check in and make sure that I was feeling okay. I seriously cannot recommend a better place than this one! I would also like to highlight the service they offer with wisdom teeth removal, which is the Platelet-rich fibrin (PRF). I truly believe this helped my healing experience tremendously and definitely sped things up. I was never in any pain after surgery, more so just uncomfortable due to jaw stiffness. This was all manageable without pain meds! By day 7 or 8 I started feeling back to my normal self and felt 100% by day 12.

Just about a month ago, I wrote a review about how I am experiencing numbness still from my wisdom…read moreteeth removal. The doctor let me know that he did damage the nerve with the needle but that it should heal and to take nervive to help with the healing process and that it should heal overtime. I got the wisdom teeth taken out in March. Its now june I am still experiencing numbness in the same area and it has not changed or improved and I have just received an email from their legal team asking me to remove my previous Yelp review because they believe it is a "false statement." I feel bullied and unappreciated and I'm deeply concerned with their intentions and their well-being for their customers. They haven't reached out to offer any compensation or even an apology or any other options for getting the sensation back to my face, the last thing i was told was to give it time. They just want me to stay quiet and keep it hidden that they did damage but I wanna let you know the risks. This is not a place I will ever trust again.

This place is amazing. Everyone here is so friendly and helpful. The quality of care I received was…read moretop notch. I would recommend here to anyone!

I care for my 55yo sister with Down's Syndrome. She's terrified of all medical procedures & highly…read moreuncooperative. She broke her back molar & it needed to be extracted due to decay. I was absolutely dreading this process. "Dr. Nino" and his entire staff were nothing short of miraculous with her from start to finish. Everyone was so patient and respected her needs, plus my knowledge of what she could tolerate. Follow up text by "Dr. Nino" was especially reassuring. She even hugged him thank you as we exited. What could have been a nightmare, was as close to a pleasant experience as it could have been.

Dr. Nelson was a wonderful find. I hadn't needed an extraction since my wisdom teeth 35+ years ago…read more He understood my anxiety and trepidation and addressed them. He provided his personal cell number for any aftercare questions. When I reached out to his office a couple days later with a question, he didn't have a staff member contact me back...he called himself. That is above and beyond customer care and I appreciated it! I don't intend to require his services in the future (I'm keeping the rest of these teeth ) but if I do require another extraction...I will definitely be calling Dr. Nelson again!

BEWARE. AVOID AT ALL COSTS. Long, detailed review in photos…read moreattached. To sum it up: They were going to bill and perform surgery on me to remove my FOUR wisdom teeth without even doing a panoramic X-ray. When I went to another oral surgeon, I had a panoramic X-ray done and found out I only have THREE wisdom teeth. They either knew I only had three wisdom teeth and were trying to scam me or were unaware that I had only three wisdom teeth and wouldn't have found that out until after they cut into me... SCARY. Christina also treated me like scum, bullied me and tried to use intimidation tactics, there's no excuse to treat a patient that way, ever.

Highly Recommend!!! Dr. Michael Mansfield and his office…read morestaff made the experience of our 16 year old son having all four of his wisdom teeth removed quick and easy. At the initial consultation, Dr. Mansfield explained what he saw in our son's X-ray, answered questions and put our son at ease. Our son was treated with kindness, professionalism and great medical care. The pre and post-operative care our son received was informative, comforting and appreciated. When he was ready, the staff brought our son to our car and assisted him into the car. We received well written, informative instructions for taking care of our son after his surgery. We were always aware that we could call with any questions or concerns and, Dr. Mansfield called to check on our son the evening of the procedure! Great service! Dr. Mansfield's surgical experience, chairside manner and expertise were greatly appreciated. His office is THE place for oral surgery!!!

From the owner: In 1991 Dr. Michael Mansfield opened Southwest Center for Jaw Surgery at 57th Ave. & Thunderbird…read moreRd. Dr. Mansfield moved to Arizona, having retired from the US Air Force. In 2005, the practice was moved to its current location at 6677 W. Thunderbird Rd. Glendale, AZ 85306. In 2010, Dr. Mansfield sold the practice to Robert J. Buch, DDS, MD. The practice was renamed Southwest Oral Surgery & under the leadership of Dr. Buch, the practice has steadily grown and undergone a physical expansion. In 2017 the adjacent office space was purchased and renovated to accommodate the increasing needs of our patients. We now have 6 surgical suites, 2 consultation rooms, 3 recovery chairs, and a large multimedia room which is used to provide education to doctors and their teams. We proudly service Glendale, Peoria, Phoenix, Sun City, Sun City West, Avondale, Goodyear, Litchfield Park, Laveen, Surprise and Scottsdale.

Our 16 year old son with autism had 4 impacted wisdom teeth that were causing him tremendous pain…read more We were referred to this establishment through our insurance and at the first appointment I knew we were in good hands. Both the dental assistant and Dr Carroll were thoughtful and sensitive to our son who is extremely anxious. They asked him his preferences of laughing gas or anesthesia, and asked him about his concerns. They treated him respectfully...considering his concerns and encouraging him with the way he was handling what could easily be a stressful situation. Our son sailed through the procedure and is recovering well with minimal pain or swelling. This is truly a fantastic office in every way imaginable.

Rude front desk staff, rude nurses, rude doctors who can't even be bothered to really speak to you…read more They clearly do not care for their patients. I let them know my allergies to medication and they still prescribed me an antibiotic I'm allergic to. I would go to literally any other dentist in the valley. Horrible experience.

Dr Johnson is such a wonderful dentist. His entire office is filled with great friendly people and…read morethey know exactly what they're doing they explain everything thoroughly and it was under the bad circumstances a pain free experience

Dr. Johnson is amazing! He took out both of my teenagers' wisdom teeth and did a fantastic job. The…read moreprocess was very simple and easy!

WELL, THEY DID IT AGAIN!!…read more I previously wrote a review about my experience with Dr. Bebeau. This time, my wife needed surgery for a cracked tooth and abscess. Once again, Dr. Bebeau and his staff were compassionate, warm, thorough, and professional, proving that my prior experience at this incredible practice is merely their norm and not a lucky event. As I noted in my prior review, I am an eye doctor in Scottsdale and I know how hard it is to make this level of service look so effortless. They have truly mastered that skill. Great care, and also great people everywhere in this practice!

I have always been extremely anxious about surgery, so the thought of needing oral surgery was…read moresomething I dreaded for months. From the moment I walked into Dr. Bebeau's office, however, I felt genuinely cared for and supported. The office was spotless, which to me reflected the professionalism and attention to detail of the entire practice. I appreciated that Dr. Bebeau took a panoramic X-ray during our first consultation. He carefully reviewed it with me, projecting the image onto a large screen monitor and walking me through both the good and the bad. He answered all of my questions thoroughly, and I never felt rushed. The entire staff was kind, compassionate, and understanding. I made it clear that I was anxious, and they took plenty of time to explain every step of the process, including costs and estimated out-of-pocket expenses. I was treated like a person, not just another patient. I also cannot say enough good things about the anesthesiologist. He was outstanding. He explained everything clearly, answered my questions, and helped put me at ease. His calm demeanor gave me confidence that I was in good hands. Dr. Bebeau was equally impressive. The surgery went smoothly, and my recovery was much easier than I expected. His staff checked in with me regularly, and follow-up questions were welcomed anytime, whether by phone or text. What stood out most, was the level of care throughout the entire experience, everyone was professional, attentive, and genuinely cared that I was comfortable and informed. This is clearly a premium practice, and the quality of care reflects that at every step.

If you are going to go spend tens of thousands of dollars to get dental implants, avoid this place…read more They're great at first, friendly, wanting to get you in, and get the work done. After that though it's a great big FU. They used to have an office in Scottsdale, which closed down, and that happens. They were seeing patients over in Surprise, which is an hour drive, but sure, they're still standing behind the work. Fast forward to present, where the Surprise office says they won't see Scottsdale patients anymore. If you want a company that will stand behind you through this serious procedure, with the amount of money that you have to spend on this type of thing, and will just be overall trustworthy, this company is not it.

things were going good, the doctor was great. But now I am left without dental care. I just got…read morestarted on my care when I got notices of them shutting the office. don't know if I will receive Money back. per there policies you pay up front before you can be treated. Still waiting to see if I get money back for work undone. the office will close in less then ten days. once that happens no one to talk too,