What can you say to an endodontist that actually cares about saving your tooth and then goes…read morethrough the extra effort to successfully do it? Thank you, thank you, thank you! A previous endodontist took expensive x-rays and spent 5 minutes with me to tell me the roots were calcified and the tooth would have to come out. I asked if there were any other options and he said no. I left the office in tears. When my dentist got the report, she said go to Dr. Simpson for a second opinion since he is really good and he might be able to help. I was skeptical, but hey, my tooth and I agreed it was worth a try especially since I was impressed with the doctor's credentials and how he keeps his training current and is in step with the latest technology. For example, calcified roots do not always mean the tooth has to be extracted as it depends on the situation and having an endodontist willing and able to take on the challenge with precision tools, sharp mind, steady hands, and patience. Dr. Simpson is obviously up to the task! From the first call to the office, to the consultation, to the procedure itself, and all the insurance filing, everything was done with the highest degree of professionalism and care. The office staff is superior, following up phone calls, answering questions, and assuring you that you will be in good hands. I get the impression that they and the dental assistants enjoy working with each other and aren't replaced regularly like in so many offices these days. This adds to a sense of stability and security that you are indeed dealing with professionals. The office itself helps calm you with subdued lighting, soothing music, and a big screen television playing peaceful nature scenes. Want to wash your hands and tidy up without going into the bathroom? There is a sink and mirror in a little vestibule for your convenience, but don't hesitate to use the bathroom if you want: it's spotless. Dr. Simpson answered every question I had and even prepared me for the possibility that I might need a second visit to complete the procedure because of the complexity, but it turned out I didn't. The day of the root canal, I was naturally nervous, but everyone was so calming and I was introduced to Tiffany the Tooth which cracked me up: she's a little foam tooth with a smiling face and you can hold her and squeeze her if you like to keep your hands busy while your perfectly numbed mouth is being worked on. I find it helps and it was thoughtful that they have her available. Dr. Simpson was so gentle and I appreciated the use of a bite block--little soft wedge to keep your mouth open so you don't have to do it on your own power. It was the right size too as I didn't have the usual achiness that comes with holding your mouth open for extended periods. Five star service with no hesitation. Thanks again Dr. Simpson!

I'm quite tardy in writing this review. I saw Dr Simpson back on 1/22/26 to have a root canal. If…read moreyou're like me, I was dreading it especially since I deal with a rare form of daily migraines. From the moment I walked into his office I felt relaxed. Dr. Simpson introduced himself, and I found him to have an awesome bedside manner!! Plus he was SOOOO compassionate, knowledgeable, thorough & gentle! He gave me the perfect amount of novocaine too and as a result, it didn't feel any pain!! Do you have to get a root canal or have something equally fun done? If so look no further!!! From the front desk people, the hygienist to Dr Simpson - everyone is so sweet, dedicated & compassionate!! So see Dr Simpson! You can thank me later.

Been seeing Dr Stanger for a couple years now. I have been very happy…read more He truly cares and wants your smile to be the best it can be. His office is clean, staff happy and friendly

Incompetent and rude Greedy if they don't like to hear…read morefrom you They will block your calls If they don't want see you anymore since you had a complaint They drop your coverage and tell you go else where Dentist DR Rodriguez had an assistant do the filling and I was not sure what was happening. So the Doctor took over after I objected and proceeded to over compensate by polishing the tooth for 5 minutes These guys are a mess and will leave you disappointed Just look at all the negative reviews already Add one more please I say don't bother and avoid leaving after few weeks anyway from disappointment and excessive billing

I had trauma as a child with a local neighborhood dentist as a child (physically slapping me and…read moreman handling me to stay still when I was 5yrs old) so I avoided at all cost as an adult. Unfortunately my visits as an adult were always by emergency care and never by personal desire. The outside of the building is older - but the inside is delightfully decorated. This office has ample seating and a small refrigerator filled with water bottles for convenience. Per my recent visit with Dr Michael Thompson, his demeanor was calm and his bedside manner was stellar!! I was told by another dentist at another location that I would need a root canal - Instead I opted to get a second opinion on my own at Litchfield Endodontics with Dr Michael and he stated I did not need one and opted to fix my cracked tooth instead. The technology of their 3-D scanner made my visit efficient and smooth. I felt like I was in and out quickly. The staff at this office are kind and really made me feel comfortable. I couldn't be more happy with my decision to read and trust the reviews, visit and finally have my dental needs taken care of. Thanks L.E. for your support, services and empathy! For anyone looking to get the care they need, I HIGHLY RECOMMEND Dr. Michael Thompson at Litchfield Endodontics!

Highly recommend! Very professional and efficient. Very nice office and staff and I hate going to…read morethe dentist.

Dr. Netzel and his staff are excellent. From the time I called to schedule they were nothing but…read morekind and accommodating! Original appointment wasn't supposed to be until mid April but they were able to put me on a cancellation list and I got bumped up twice which I needed because I was in so much pain. When I arrived for my appointment that morning (the first patient scheduled) I was greeted by friendly smiling faces. The dental assistant was very kind and prepped me well. Answered all my questions and eased my anxiety. Dr. Netzel came and reassured me and got to work. I have to say this was a painless experience to be a root canal! If I'd had my earbuds I could have taken a nap. All in all Dr. Netzel and his staff are great and I would highly recommend!

Dr. Nextel was awesome. His staff addressed my concerns about being nervous and he recommended a…read moreless invasive crown over a bridge because he felt my tooth was worth saving. After my root canal I had no pain. I'm so glad I got referred to his practice.

I had all 4 of my wisdom teeth removed here in October and it was the best experience I could've…read moreasked for! The office and everyone working was super nice and helpful at all times. Dr. Hoaglin reassured me that even when I was under, a woman would be in the room at all times, which is thankfully something I have never had to question, but appreciated that it was something they took into consideration and made a point to say. The removal and recovery process went super smooth and I never had any issues! Once I woke up from the surgery, I was escorted out to the car by an assistant/nurse, along with my designated driver. Dr. Hoaglin even made a point to call me the night after surgery to check in and make sure that I was feeling okay. I seriously cannot recommend a better place than this one! I would also like to highlight the service they offer with wisdom teeth removal, which is the Platelet-rich fibrin (PRF). I truly believe this helped my healing experience tremendously and definitely sped things up. I was never in any pain after surgery, more so just uncomfortable due to jaw stiffness. This was all manageable without pain meds! By day 7 or 8 I started feeling back to my normal self and felt 100% by day 12.

Was referred here by my dentist. I get super anxious at the dentist and needed an emergency wisdom…read moretooth extraction. I was out in an hour. I know I was a total wuss but everyone was so patient with me. Thank you!!

Great experience. Nancy was amazing and made the process easy. Got Xrays and Cleaning. Super…read moreeasy.

Go to the AZ licensing board for Dr Cooke and you'll find the board has taken action against him…read morefor scamming people- filling teeth that had no cavities & giving people too much anesthesia- the board said he gave so much in one case that it could have caused death. Its very frustrating that despite these findings they still allow him to practice- he just got slapped with license restrictions & a requirement to take classes. Be warned and go read the full complaints yourself.

The office staff is the most professional, caring, happy positive wonderful people. As soon as you…read morewalk in the door, they call you by name and they say we're here to help you. The dental staff were very gentle and accommodating to all my fears and concerns and helped me in so many ways. The doctor was very professional very calm and gentle and very knowledgeable about what he was doing. This dentist office treats a person like family as if they were working on a family member and they just truly truly care about you and want you to have the best experience. And I did have the best experience of my life. I had a few complications with my teeth and gums, but we all worked through it and everything is perfect now thanks to them. They are going to encourage me to come back every six months to get my teeth cleaned, in the past, I would never ever ever consider going back to a dentist to get my teeth cleaned, but this dental company is so good. I will make my six month appointments and I will keep them.

Decided it was time to be a big girl and make sure I was up to date on everything. I had a deep…read morecleaning and filled 6 cavities. The reviews almost scared me off from this place but I like how they are open later and on weekends so I gave them a try. Dr. Zenner has been great and since I've had so much work done in such a short amount of time I have got to interact with a lot of the staff and everyone is friendly, knowledgeable and seems to be genuinely nice and caring. Plus my teeth look and feel great. I had some pretty bad dental experiences in the past at other dentist offices so I do get a little anxious having to get work done but they have truly made it a great experience it's no longer some daunting scary task I keep pushing off.

!!!!!UPDATE!!!!!!…read more After posting my review, I spent time reading through many of the other patient reviews that I had not previously seen. What I found was genuinely concerning. Although every patient's experience is different, I noticed recurring themes spanning multiple years, not just one or two isolated complaints. Numerous patients described unexpected charges, insurance verification issues, difficulties obtaining documentation, poor communication, inconsistent billing information, lack of follow-up, and feeling left without clear answers. Reading those reviews made me realize that my concerns regarding financial transparency and documentation may not be as isolated as I initially hoped. For that reason, I believe it is important for prospective patients to do their research before committing to treatment. Read the reviews carefully. Ask questions. Request copies of your financial estimate, treatment plan, insurance verification, and any documentation supporting your financial responsibility before authorizing treatment. I also continue to await the documentation I requested regarding my own account. If the office remains unwilling or unable to provide the records necessary to explain how my additional balance was determined, I will be filing formal complaints with the Arizona State Board of Dental Examiners and requesting that my insurance carrier review the insurance verification and billing process associated with my treatment. Transparency should never be optional when patients are making financial decisions involving thousands of dollars.

Buyer Beware: Get EVERYTHING in Writing Before Agreeing to Treatment…read more I never thought I would be writing a review like this, but after my experience, I feel other patients deserve to know what happened so they can protect themselves. In August 2025, I paid $2,387 through CareCredit after being presented with my treatment plan and financial estimate for a tooth extraction and implant. I relied on the financial information provided by the office when deciding to move forward with treatment. Months later, after my implant treatment had already been completed, I received an unexpected phone call informing me that I now owed an additional $570 because the office claimed MetLife had originally told them my implant would be covered, but later denied the claim since my tooth extraction had been completed under my previous insurance (Aetna). When I asked for the representative's name, reference number, or any documentation from the insurance verification call that supposedly confirmed my coverage, I was told they did not have any of it. As someone who works in Patient Access within Surgical Services at a hospital, that immediately raised concerns for me. In my profession, insurance verification is documented with the representative's name, reference number, date, and details of the conversation. That documentation protects both the patient and the provider. If there is ever a dispute, the insurance company can often locate the recorded call using that information. Here, I was simply told to trust that the insurance company gave incorrect information, but no documentation could be provided to support that claim. What disappointed me even more was being told that I should direct my frustration toward the insurance company rather than the office. I disagree. While insurance companies certainly make mistakes, I also expect a healthcare office handling thousands of dollars in treatment to maintain complete documentation of insurance verification before asking a patient to proceed. If the verification was documented properly, there should be evidence of who was spoken to and what was said. Without that, how is a patient supposed to determine what actually happened? I also requested copies of my treatment plan, insurance claims, Explanation of Benefits (EOB), denial information, payment history, and insurance verification documentation. I was told these records would be sent to me, but I never received them. When I attempted to follow up, I was unable to speak with the same billing representative again. This experience has left me questioning the level of financial transparency provided before treatment. Patients should never have to wonder months later whether the amount they were told to pay was actually accurate. My advice to anyone considering treatment here: * Ask for copies of your treatment plan and financial estimate before signing anything. * Request written documentation of insurance verification if your treatment depends on insurance coverage. * Ask detailed questions about what happens if insurance later denies the claim. * Keep copies of every document and every payment you make. I sincerely hope my situation was an isolated incident, but I believe patients deserve complete financial transparency before making decisions involving thousands of dollars. I am still waiting for documentation explaining how this balance arose before I can determine whether the additional charge is justified.