What can you say to an endodontist that actually cares about saving your tooth and then goes through the extra effort to successfully do it? Thank you, thank you, thank you!
A previous endodontist took expensive x-rays and spent 5 minutes with me to tell me the roots were calcified and the tooth would have to come out. I asked if there were any other options and he said no. I left the office in tears.
When my dentist got the report, she said go to Dr. Simpson for a second opinion since he is really good and he might be able to help. I was skeptical, but hey, my tooth and I agreed it was worth a try especially since I was impressed with the doctor's credentials and how he keeps his training current and is in step with the latest technology. For example, calcified roots do not always mean the tooth has to be extracted as it depends on the situation and having an endodontist willing and able to take on the challenge with precision tools, sharp mind, steady hands, and patience. Dr. Simpson is obviously up to the task!
From the first call to the office, to the consultation, to the procedure itself, and all the insurance filing, everything was done with the highest degree of professionalism and care. The office staff is superior, following up phone calls, answering questions, and assuring you that you will be in good hands. I get the impression that they and the dental assistants enjoy working with each other and aren't replaced regularly like in so many offices these days. This adds to a sense of stability and security that you are indeed dealing with professionals. The office itself helps calm you with subdued lighting, soothing music, and a big screen television playing peaceful nature scenes. Want to wash your hands and tidy up without going into the bathroom?
There is a sink and mirror in a little vestibule for your convenience, but don't hesitate to use the bathroom if you want: it's spotless.
Dr. Simpson answered every question I had and even prepared me for the possibility that I might need a second visit to complete the procedure because of the complexity, but it turned out I didn't.
The day of the root canal, I was naturally nervous, but everyone was so calming and I was introduced to Tiffany the Tooth which cracked me up: she's a little foam tooth with a smiling face and you can hold her and squeeze her if you like to keep your hands busy while your perfectly numbed mouth is being worked on. I find it helps and it was thoughtful that they have her available.
Dr. Simpson was so gentle and I appreciated the use of a bite block--little soft wedge to keep your mouth open so you don't have to do it on your own power. It was the right size too as I didn't have the usual achiness that comes with holding your mouth open for extended periods.
Five star service with no hesitation. Thanks again Dr. Simpson! read more