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    Smile Dental Studio

    4.2 (49 reviews)
    Open 9:00 am - 5:00 pm

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    Response time

    1 day

    Response rate

    100%

    Services - Smile Dental Studio

    Cavity treatment

    Dental bridges

    Dental exams

    8 More Services

    Dental implants

    Dental sealant application

    Dental veneer application

    Oral surgery

    Tooth bonding

    Teeth cleaning

    Teeth whitening

    Tooth filling replacement or repair

    Smile Dental Studio Photos

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    Recommended Reviews - Smile Dental Studio

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    Plaza
    Mark C.

    I've been to a lot of dentists and I've never seen a dentist that makes it extremely difficult for their customers to get an x-ray and a routine cleaning on the same day; this is pretty much standard at every other dentist I've been to. In order for me to have both on the same day, they told me they had to schedule me at an inconvenient time and didn't even 100% promise me that I would get a cleaning on the same day. Luckily, I did get the cleaning. First off, their office is located in a very divey part of town. I pulled up and there was a den of homeless/half naked people camped out directly in the parking lot. However, their office is clean and pristine. Admittedly, the customer service and the actual appointment itself was nice. The whole ordeal took 1.5 hours of my time. I had a coupon and I was willing to schedule another appointment but the person at the front desk told me that I could either use the coupon or never get the benefits of my insurance. This seemed absurd to me so I asked again and sure enough, they would never let me use my insurance if I dared use the coupon that themselves gave to me. So I used the coupon since it was a great deal and won't bother going again since they would force me to pay out of my pocket for subsequent visits. They have nice staff but absolutely asinine policies that are just awful for customers in terms of scheduling and payments.

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    3 years ago

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    3 months ago

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    20 days ago

    Everyone was really nice and explained everything so well and Wafaa was really helpful with everything I needed.

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    2 years ago

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    2 years ago

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    Mannie B.

    Thank you so much for this wonderful 5 star review!

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    2 years ago

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    6 years ago

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    3 years ago

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    7 years ago

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    5 years ago

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    Mannie B.

    Thank you Patricia for the wonderful review!

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    7 years ago

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    4 years ago

    Nice for patients with anxiety. Had a full blown panic attack when I walked in the door. They were very patient & understanding

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    6 years ago

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    7 years ago

    Great job and great customer service, i was referred by my Sister and she never lets me down!!!

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    7 years ago

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    Page 1 of 2

    Ask the Community - Smile Dental Studio

    Review Highlights - Smile Dental Studio

    He and his staff (I'm going to name drop here - Daniel, Monica, and Martin) are kind, understanding, helpful, personable, and truly help patients to be comfortable during the entire procedure.

    Mentioned in 3 reviews

    Read more highlights

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    Discount Dental - Hallway

    Discount Dental

    4.8(61 reviews)
    1.8 mi

    Tony is the best dentist there is! He takes such good care of all his patients and the staff that…read morehe has working in his office is beyond amazing. They have become like family and I recommend this office to everyone I know.

    I was initially impressed by Dr. Rao's genial chairside manner and accepted the somewhat seedy…read morelocation and thrift store decor as a sign of a "discount" pricing policy. The price was actually average but the dental work and followup were extremely problematic. The following is my email regarding the problems following my temporary crowns. I later discovered the website email address was not operational. Message to Dr. Rao, I left a message this morning (Saturday October 21) regarding my discomfort and problem with my temporary crowns. I assumed you would have an emergency number to reach you even though your office is closed. (It's very unusual for a medical/dental professional to have no after hours contact information). I had my temporary crowns done on October 11 and paid for them and the permanent crowns in advance as you requested. This has not been my usual payment experience. I returned on October 18 to have the temporary crowns smoothed as my tongue was irritated and had developed ulcers from the rough texture. Your assistant did most of the work. I started to explain to you how my bite was now off and my mouth felt out of alignment. You didn't appear to be concerned and no effort was made to rectify this situation. Observing my bite, it's apparent that the temporary crowns on the lower right side are higher, wider and unevenly matched to the bottom teeth on the left side. I have researched and discovered that temporary crowns should be adjusted so that the patient's bite is comfortable or if necessary, redone. I haven't been able to eat solid food for the past 10 days and my tongue is still irritated by the rough texture of the crowns. I'm very concerned that my permanent crowns will also be a poor fit. I need to have the temporary crowns adjusted to be the same height and similar width as the teeth on the other side of my mouth so that I am able to chew comfortably. I am unable to chew properly on the left side since I am missing a top tooth. My permanent crowns appointment isn't till November 8. I would appreciate having this dental problem corrected as soon as possible. Dr. Rao responded on Monday to the phone message I left on Saturday concerning my distress. He was apologetic and had me return again for another adjustment. He works on several patients at the same time and at one point needed to be reminded what we were working on. The permanent crowns were finally applied and the numbing needle was incredibly painful. My lips were horribly swollen for days as the extreme numbing lasted for hours and made me unaware that I was chewing on my lips, when eating. Finally the crowns were done and I was able to chew comfortably. The next problem was reimbursement from my Medicare insurance. Dr. Rao had said initially that as a courtesy he would fill out the paperwork. He sent a pre-approval but neglected to follow up with a completed and signed itemized bill. It's been almost 3 months and after hours of conversations with United Healthcare, I received a statement showing a $1000 reimbursement allowed. The paperwork included a signature required by the dentist and his filling out a form. I emailed the paperwork to his office and I spoke with his office representative Anna, who advised me not to pursue the payment because that would delay my getting reimbursement (?) She advised me to wait a few more weeks and said Dr. Rao was informed about this situation. I've had a lot of dental work done by different dentists over the years but this has been an unusually frustrating experience.

    Photos
    Discount Dental - Lobby

    Lobby

    Discount Dental - Check in

    Check in

    Discount Dental - Waiting area- Lobby

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    Waiting area- Lobby

    West Cactus Dental

    West Cactus Dental

    3.5(13 reviews)
    1.4 mi

    This place IS Not what it used to be And why the name is not changed when it's supposed to be…read moreModern Smile. This is nothing but a money machine. I have never heard of these prices and that is on top of insurance. Do not go there. Collections after 20 days. Read recent Google reviews if you want more info. Don't go

    West Cactus Dental changed ownership to Modern Smiles and assumed the clientele. After confirming…read moremy appt. I had made 6 months prior, the office called and asked if I wanted to come in the next day (Tuesday), sooner than expected. I said yes & they sent me a text which I inadvertently, didn't read closely enough. I went to my appt. and they were closed (they are not open most of the week). Then I realized the appt. was the next day. Wed. I cancelled and was told I would have to pay a $100 missed appt. fee. I rescheduled. After contacting my insurance, they confirmed that this location did not cover 100% and the dentist could charge whatever they want after the insurance pays the base amount. I cancelled that appointment and ultimately received a bill in the mail for $100. I never signed any acknowledgment form with this new company and did not know about their fees beforehand or I never would have confirmed the appointment that I had made 6 months prior before they changed ownership. The office staff was no help at all and kept telling me they take my insurance. Well, yes, but they will charge over and above which I explained but they didn't budge on the cancellation fee. The office staff needs to do more research to give correct information to their customers (I had to do my own research). Since then, I paid and vowed never to come back to this dental office due to the way they handled this issue. Be careful for upcharges. I gave two stars because the benefit of the doubt is that I never had dental work done by this dentist.

    Desert Smiles Dentistry - Above and beyond customer service. It's the little things

    Desert Smiles Dentistry

    4.4(58 reviews)
    5.7 mi

    Today care with Kim and Dr. Robles was awesome and they took the time to talk to me about issues…read more The front office was great and Melinda took the time to work with me.

    This office seems to be all about running up a huge insurance bill and draining your beginning of…read morethe year dental coverage benefits! They put more focus on financial profit than patient care or patient satisfaction. My visit was my first, and will also be my last. Scheduled cleaning weeks prior to appointment & was told that's what I'd get; instead I was put in a chair for over an hour & faced a full set of exrays and afterwards a separate second set of exrays, different from the first (that are only allowed by insurance maybe once every 3-5 years). Eventually wondering if I had been misled, I began to inquire as to what stage of my appointment would I get my cleaning. I was then told I would NOR get one because they don't do traditional cleanings (but only laser cleanings) and for those a prior authorization would need to be done. Why wasn't that revealed to me when I made my appointment? Initially I provided plenty of data when making my appointment that should have prompted them to be up front and completely transparent! I even discussed my current treatment plan with my previous dentist and cleaning schedule based on my ongoing dental health. They had ample time to disclose their office info and/or processes, even after my insurance benefits were confirmed, which was way in advance of my scheduled appointment! Now, I'm in a strange predicament because if I go to another dentist my exrays allowances have already been exhausted by this money motivated office (they're very sneaky). It appears that they had no plans on providing a cleaning from the start, yet they took full advantage of exhausting my exray coverages, one of which won't be allowed for at least another 3 to 5 years! One more FYI; amid a so called pending prior authorization, they haven't attempted to make any contact with me since my visit - another example of poor customer service!!! Stay away . . . Go elsewhere!

    Photos
    Desert Smiles Dentistry - A birthday card from the staff

    A birthday card from the staff

    Desert Smiles Dentistry - Phoenix Top Dentist 2017

    Phoenix Top Dentist 2017

    Desert Smiles Dentistry - Team Desert Smiles!

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    Team Desert Smiles!

    Smile Dental Studio - cosmeticdentists - Updated May 2026

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