Christy is the best!!!…read more I moved in and she was so welcoming. I think this place has so much potential

This is insane! The office team is HORRIBLE. From Property manager Lindsay Cook and assistant…read moremanager Roger, to Keon and Tania at the desk. I have NEVER been treated the way these guys have treated me and my wife. We have lived here for newly 4 years and when it came time for us to move, the leasing office made it a DISASTER! On top of that we moved out TWO MONTHS AGO and have yet to receive our deposit back. The two leasing agents refuse to pass us to Lindsay or Roger when we call. They are completely acting in bad faith and are constantly dodging us. Now we're having to take them to court over something that should've been a smooth process. This has been undoubtedly the worst experience someone can have in regard to customer service and overall respect for their residents. If you are living there you know what I'm talking about and I'm sure your are on your way out too, if you're looking for a new place, TURN AND RUN FROM DISCOVERY PARK DENTON! I promise you this new management team is the worst.

If you like drug use and sell in the parking lot, weeds and no grass, putting in repair requests…read moreand have them ignored. people fixing their cars in the parking lot and bumping oil and transmission oil on the ground, motorcycle riders with heavy hands at 11pm, Trains, homeless living in the bushes. This is just some of the issues. Please lease here if you love these things P.S. The manager told me if I renew my lease he would drop it by $150 a month. When I got the leave it was $200 higher.

My husband and I lived here for three years and absolutely loved our time here. It's in an amazing…read morelocation that's extremely walkable. We walked to the square, restaurants, bars, etc, and got to enjoy the park that's right across the street. Any issues we ever had were resolved by Cody as quickly as possible. Most apartments are difficult to live in since the office staff doesn't care to know who you are. Cody knew both of us by name and always made us feel so welcome at this complex. To top it off, it's extremely affordable for the prime location it's in. By far the best apartment I've lived in and would definitely recommend any of my friends to live here!

When I moved in 5 years ago it seemed very nice & Lauren, the assistant manager, was very nice &…read morehelpful. While doing the walk thru I asked about needing to fill out a move in form for damages. She said if I wanted to but stated the only 3 things we found were normal wear & tear items & I couldn't be charged for them later, those items being rust on the bottom of the tub, a discolored guest bathroom sink, & old discolored stove drip pans. I asked about roach problems (I don't do bugs) & she reassured there wasn't any, which was true by all appearance, only to find out about 3 years later by a couple staff members that my apartment had been over run with them before they cleaned up for my walk thru. Fortunately, the only times I saw them was after they sprayed units next to mine, then I'd find an occasional slow moving or dead one. What I didn't realize until my first night trying to sleep was how loud it was from 288 traffic. I got a lot of sound proofing foam for my window, which helped just a little, but I had to use a couple fans for white noise to cover up the traffic noise. I can't use earplugs due to my tinnitus. About 3 to 4 months later a vertical slat broke out of the blue, & I noticed it had been previously broken but someone had taped then stapled the top broken top part then hung it back up. I also noted then that it was missing the far end vertical slat, so because I hadn't found those and put them on a move in form, I was responsible. I would never have thought to have checked the top of the vertical blinds, yet Lauren saw it & said I would still need to pay for the replacements. The neighbors for the most part were nice but kept to themselves. Only a couple problems with noise from one above. The complex was usually quiet except some kids playing, but that didn't bother me. Once I heard a slight noise at the door, then saw someone slowly turning the handle down then slowly back up, then a kid in dark clothes run past my window view down the sidewalk. After a min I opened the door but didn't see anyone, leaving me shaken. I went right over to the on-site care taker & told him, but there wasn't more I could do since I didn't get a good look at who did it. It appeared they were quietly checking to see if the door was unlocked. No outside cameras allowed here. The other problems I've had is when it rained hard hitting the door it would leak water into the apartment, no good sealant around the door so cold or hot depending on the season, workorders were usually pretty timely except a couple were a few months. As of the time I moved out the kitchen sink sprayer hadn't worked for months & still mold in the AC unit they wouldn't fix. There's also a very high turnover in office staff, 6 different managers and assistant managers so far this year. ××Now for the move out, which is mostly why I'm only giving them 2 stars. Everything was clean except the stove pans which I overlooked, in part because I rarely used the stove & the guest bath & sink were cleaned TWICE. I did it, then when my son came over to help with move out cleanup, while I was mopping a room, he cleaned the guest bath again after seeing the tub rust and discolored sink. I had always used a tub mat when bathing because of the rust & some parts were slippery. So I called once asking to speak to the manager about getting my refund back, being told by the assistant manager that she would leave a message for the new manager to call me back, which never happened. They also got a new AI answering service, so now you're lucky to speak to anyone w/o going there in person, which I can't because I no longer have a car because they went up so much on rent. After many attempts to contact, I received partial deposit reimbursement, discounting the tub, the sink, the washing machine, a couple blind slats, a "stained microwave" & for cleaning stove pans & a , cupboards they say were dirty, which weren't, & I have video taping for proof. I've checked & all but the slats & stove pans are normal wear & tear, & they can't charge me more than the $13 replacements value for the drip pans. I will report this to HUD. For anyone with doubt, I've made MANY reviews and I'm always fair. You can look it up.

I've lived here for several years and was a bit concerned when management changed, however, my…read moreconcerns were put to rest immediately. The manager, Brianna and the assistant manager Kaye are running and keeping the property in tip top condition. Maintenance issues are handled promptly but what I love most about the complex is that it's an open structure and not a large apartment complex

Very Nice leasing agents, answered 1st time, very informative and direct with fees. Would 10/10…read morerecommend

From the owner: Canvas at Denton is a new kind of rental living experience. Canvas at Denton offers custom single…read morefamily homes with the conveniences of a lease and a community full of resort style amenities. Savor your own four walls, attached garage and backyard without the burden of maintenance or hassle of lawn care. Homes feature thoughtful floorplans adorned in modern farmhouse designs. Luxury 2, 3 & 4 bedroom homes for rent in Denton, TX.

Temperatures in the 90s all week. A/C isn't working. It's Sunday, we'll see if this is an emergency…read moreto the mangers... to be continued... made two work orders...

if i could give this place 0 stars i would. DO NOT LIVE HERE!!! THERE IS MOLD EVERYWHERE. i was…read moreconstantly getting sick and the german cockroaches don't stop! the leasing office could give 0 craps about you. i had to owe after i moved out and when i tried to pay it back in my portal there was no option to, as i tried to call and contact the leasing office they failed as always to give me an answer and "somebody" would get back to me and no one. since i had no one to help me my fee went to collections. this place doesn't communicate at all with you and you will absolutely have the worst experience and your mental health will NOT be good living here, PLEASE SPARE YOURSELF!!!!

I love this place so much, it's going to be hard to leave it. One of the reasons I love it so much…read moreis thanks to the incredible office team. Thank you so much to wonderful Avery and amazing Chris for making my stay at Westwind so nice! Avery and Chris are so kind, welcoming, professional, and genuinely caring! They go above and beyond to help and always make residents feel valued and appreciated! I'm so grateful for their kindness and exceptional service!!! Thank you Avery and Chris!!!

I have lived here for two years and at first it was amazing. Management was sweet, maintenance was…read morealways punctual and communicative. It was a nice place to live. Over the last few months everything has gone down hill. The pool is almost never clean, it takes months to get a maintenance request finished and I struggle to get any of my needs met by management. They do not communicate and can come off rude at times. The dog park is an absolute disaster my dogs can't even walk around due to massive holes and acorns everywhere, let alone it's always covered in dog poop, including the concrete. Honestly don't plan on resigning when my lease is up. It takes almost three months to get maintenance request fulfilled with no communication what so ever. As well as we are continuously catching management in lies about the situation, as well as telling us they will do something and then not doing it. I shouldn't have to initiate every single interaction when waiting for an update. If you say it will be done in aan hour I shouldn't be waiting days. There are so many complex's in Denton Texas. Do not live here or any other complex owned by Woodhill if you value a management staff that actually does what their supposed to.

I've been here at the Vista for almost 4 years. Our experience here has been great. The staff is…read morevery friendly professional and knowledgeable, anytime we've needed anything, the staff has always been there to help. It' not like normal apartment living, it's like being with family. We always have something to do. Bethany and Brooke are always looking for ways to make things better. Blake and Daniel with maintenance are always ready to help. We've been blessed to be here

I moved into Vista at Rayzor Ranch, active senior-living apartments just over a year ago. I can't…read moretell you how many people I have met. Everyone is friendly and helpful. The staff, too, is always ready to help with any need I may have. The events are fun and a great way to get to know more people. I know I haven't tried everything they offer...so many things. I enjoy the crafts. We work on little projects, visit with each other, laugh at what we are making, etc. So enjoyable. I wish I could go to more activities, but sometimes life just gets in the way. But it's nice to know I can go if I am available. We have several resident-led potluck meals that are wonderful. We always have a lot of food at those events, and they are always well attended. Resident-led Dine Around is when anyone who wishes to carpool to a local restaurant may do so to enjoy a meal with friends. Wednesday Wine Down is a favorite when you can get together with friends, meet new people, and have wine, beer, soda, and lots of great finger foods to enjoy which are all provided by the staff. The staff is also working on getting us local talent to come play and sing during our get togethers. Yay! I love the therapy pool. It is not just a big hot tub or jacuzzi. It is a large pool where you let your whole body feel the warmth. You can stand or sit. There are a few jets where you can let the pressurized water work on a sore muscle. If I ever have a problem in my apartment, the maintenance team is always quick to come to my aid. It is nice to know I don't have to worry about anything. Great people. I am often asked by my friends from where I used to live if I still like where I am living now. I tell them it was an adjustment to move from a small farm to an apartment, but I absolutely love it here. I also tell them I have never felt so safe. You know as we age, feeling safe is a very important thing in our lives. So, yes, I feel safe, secure, and loved here at Rayzor Ranch. Come join us!

1) Awful response time! Half the time I call they don't answer or call back hours later if they…read moreremember. Contacting through resident portal is absolutely useless. There were times the office opened late and closed early without notice! 2) Mold! Pests! Lack of landscaping! 3) They will find any reason to charge you mysterious charges and not specify why. 4) The place is really old and the units are not as clean as they claim they are. My unit was quite literally falling apart. 5) I think they changed management and things got even worse.

Warning to Future Residents. These apartments are filthy…read more Redpoint does not clean their apartments after tenants move out but charge the tenants for cleaning services. We had our apartment professionally cleaned and they still want to charge 60.00 for a cleaning and expect the students to paint their rooms or incur a 50.00 charge if they do not. Redpoint is charging but not doing the services. They will not speak to you just send a final invoice. I tried calling the management team, Scion Group 301-704-5100 but they do not respond either. A horrible way to do business. BEWARE!

Asking me to email the corporate office so I can speak with someone to address my concerns is funny…read morebecause I did email you at that exact email address two weeks ago and no one replied to my first email or the follow up so it's pretty funny to say that you want to "address" anything. This place is disgusting and the further out I get from my lease ending, the more grateful I am that I never have to set foot in that place again. How about instead of making crappy, recycled facebook posts on the community's facebook page, you answer resident's calls or emails? These people will lie to your face, they literally don't care about you. Please don't ever lease here.

I have had multiple maintenance requests that don't get seen for a week or sometimes more, my…read morekitchen sink is broken for the fourth time this year and the maintenance guys are doing the absolute bare minimum so they can go back to sitting around on their phones. This is ridiculous considering the amount of money we pay every month. This place is a slum. Avoid this place.

First, I don't even know where to begin about these apartments. Truly loved my experience of 27mths…read moreliving there. Even though in the beginning the office was a revolving door. Until, Stephanie came along setting the trend being Phenomenal.She is very professional and caring. Her actions line up with her beautiful Spirit. Prompt and will get the job done. Not to mention she is very respectful, kind, considerate it is not enough words in the dictionary to describe her. I would tell anyone to try Hunter's Creek beyond a shout of doubt. I left only to start fresh from my past nothing to do with anyone at the property. I would return without any questions loved the atmosphere floorplan, etc. Next, Kennedy is remarkable as well such a beautiful Spirit, respectful, kind , thoughtful, and prompt on handling business also. Not enough words to describe these two. If looking for a place check them out for sure. I guarantee you will not be disappointed. Lastly, the maintenance supervisor is Awesome, beautiful soul. Already missed being there. I pray God continue to use them as his servants because he chose great when he picked all three of them!!!!! Thank all of you for being wonderful and always there to help me along my journey. Have a blessed and wonderful day. Ms. A Scott 5102

The apartment layouts and the inside is really pretty and appealing AND the fact that it is a small…read moreapartment complex is great!!! I am used to elevators, not a fan of the stairs, especially since my dog is elderly. The walls are thin, you can hear everything. I recv'd a complaint that my neighbor hears me closing my cabinets, putting away my dishes and my dog playing with his toys late at night...LOL...My dog is blind and has no toys first of all, second, if you have an issue with me closing my cabinet doors and me putting away my dishes then the problem is you, but the walls are thin. They have new management every couple of months it seems. I have never went down to the office and found the same staff from manager to leasing guys, never. They barely return calls or emails now, they used to with last mgmt and staff. The are not customer service friendly nor welcoming and don't care. I stayed at my last to apartments over 4yrs because they had such great staffs and community friendly and genuinely cared about their tenants. I will definitely be moving out when my lease is up here soon...it can't come any faster. My packages get stolen weekly because they delivery people leave out packages out for anyone to take and the mailroom door is NOT locked. The gates work when they want to, so open a lot of times for anyone to come in and out. Fobs work when they want to. Maintenance are great and prompt! They have so many hidden fees that you need to watch out! Make sure if you move here you read the lease page by page there is a hidden monthly fee in there that I wasn't aware of because they have you sign everything online and not in the office. This way they hold you responsible for them not being forth-coming and transparent. Luckily, I found it 2mos, after reading my lease to find out about transferring. I immediately called the company they had been charging me. I am positive no one probably knows about this charge. They also charge you for cable/internet ($75 or 80/mo). I still haven't used my cable and I have been here over a year. I asked if I have to use the service and they said yes. The don't provide for light bulbs, I think they will provide one free one - LOL. Hence, I have not called about the one out since like 4mos ago. I don't know about parking issues because I work from home and when I go out my friends pick me up. Again maintenance are some of the best! I would not recommend IF you are wanting a leasing staff that cares and wants you to stay. People move out all the time and they too say they couldn't wait. They lock you in a lengthy lease, which is why I am STILL here. :(... If the staff wasn't so ...I would think a bit longer and might've renewed, but I will NOT give my money to anyone that doesn't lookout for my best.