This is insane! The office team is HORRIBLE. From Property manager Lindsay Cook and assistant…read moremanager Roger, to Keon and Tania at the desk. I have NEVER been treated the way these guys have treated me and my wife. We have lived here for newly 4 years and when it came time for us to move, the leasing office made it a DISASTER! On top of that we moved out TWO MONTHS AGO and have yet to receive our deposit back. The two leasing agents refuse to pass us to Lindsay or Roger when we call. They are completely acting in bad faith and are constantly dodging us. Now we're having to take them to court over something that should've been a smooth process. This has been undoubtedly the worst experience someone can have in regard to customer service and overall respect for their residents. If you are living there you know what I'm talking about and I'm sure your are on your way out too, if you're looking for a new place, TURN AND RUN FROM DISCOVERY PARK DENTON! I promise you this new management team is the worst.

Christy is the best!!!…read more I moved in and she was so welcoming. I think this place has so much potential

When I moved in 5 years ago it seemed very nice & Lauren, the assistant manager, was very nice &…read morehelpful. While doing the walk thru I asked about needing to fill out a move in form for damages. She said if I wanted to but stated the only 3 things we found were normal wear & tear items & I couldn't be charged for them later, those items being rust on the bottom of the tub, a discolored guest bathroom sink, & old discolored stove drip pans. I asked about roach problems (I don't do bugs) & she reassured there wasn't any, which was true by all appearance, only to find out about 3 years later by a couple staff members that my apartment had been over run with them before they cleaned up for my walk thru. Fortunately, the only times I saw them was after they sprayed units next to mine, then I'd find an occasional slow moving or dead one. What I didn't realize until my first night trying to sleep was how loud it was from 288 traffic. I got a lot of sound proofing foam for my window, which helped just a little, but I had to use a couple fans for white noise to cover up the traffic noise. I can't use earplugs due to my tinnitus. About 3 to 4 months later a vertical slat broke out of the blue, & I noticed it had been previously broken but someone had taped then stapled the top broken top part then hung it back up. I also noted then that it was missing the far end vertical slat, so because I hadn't found those and put them on a move in form, I was responsible. I would never have thought to have checked the top of the vertical blinds, yet Lauren saw it & said I would still need to pay for the replacements. The neighbors for the most part were nice but kept to themselves. Only a couple problems with noise from one above. The complex was usually quiet except some kids playing, but that didn't bother me. Once I heard a slight noise at the door, then saw someone slowly turning the handle down then slowly back up, then a kid in dark clothes run past my window view down the sidewalk. After a min I opened the door but didn't see anyone, leaving me shaken. I went right over to the on-site care taker & told him, but there wasn't more I could do since I didn't get a good look at who did it. It appeared they were quietly checking to see if the door was unlocked. No outside cameras allowed here. The other problems I've had is when it rained hard hitting the door it would leak water into the apartment, no good sealant around the door so cold or hot depending on the season, workorders were usually pretty timely except a couple were a few months. As of the time I moved out the kitchen sink sprayer hadn't worked for months & still mold in the AC unit they wouldn't fix. There's also a very high turnover in office staff, 6 different managers and assistant managers so far this year. ××Now for the move out, which is mostly why I'm only giving them 2 stars. Everything was clean except the stove pans which I overlooked, in part because I rarely used the stove & the guest bath & sink were cleaned TWICE. I did it, then when my son came over to help with move out cleanup, while I was mopping a room, he cleaned the guest bath again after seeing the tub rust and discolored sink. I had always used a tub mat when bathing because of the rust & some parts were slippery. So I called once asking to speak to the manager about getting my refund back, being told by the assistant manager that she would leave a message for the new manager to call me back, which never happened. They also got a new AI answering service, so now you're lucky to speak to anyone w/o going there in person, which I can't because I no longer have a car because they went up so much on rent. After many attempts to contact, I received partial deposit reimbursement, discounting the tub, the sink, the washing machine, a couple blind slats, a "stained microwave" & for cleaning stove pans & a , cupboards they say were dirty, which weren't, & I have video taping for proof. I've checked & all but the slats & stove pans are normal wear & tear, & they can't charge me more than the $13 replacements value for the drip pans. I will report this to HUD. For anyone with doubt, I've made MANY reviews and I'm always fair. You can look it up.

I've lived here for several years and was a bit concerned when management changed, however, my…read moreconcerns were put to rest immediately. The manager, Brianna and the assistant manager Kaye are running and keeping the property in tip top condition. Maintenance issues are handled promptly but what I love most about the complex is that it's an open structure and not a large apartment complex

Very Nice leasing agents, answered 1st time, very informative and direct with fees. Would 10/10…read morerecommend

From the owner: Canvas at Denton is a new kind of rental living experience. Canvas at Denton offers custom single…read morefamily homes with the conveniences of a lease and a community full of resort style amenities. Savor your own four walls, attached garage and backyard without the burden of maintenance or hassle of lawn care. Homes feature thoughtful floorplans adorned in modern farmhouse designs. Luxury 2, 3 & 4 bedroom homes for rent in Denton, TX.

This is another review to emphasize how bad these dogs are bro I'm not kidding, I mean I got home…read morearound 8pm it is not 11:29 still going and I bet when I lay down I'll still hear barking. All day bark bark bark bark(I'm not kidding )bark bark , and I'm next to the office so the fact that they listen to that all day is crazy but I digress. Don't move here if you value 5 minutes of peace, fuck that 1 minute 30 seconds would change my whole review to 5 stars think about that.

Temperatures in the 90s all week. A/C isn't working. It's Sunday, we'll see if this is an emergency…read moreto the mangers... to be continued... made two work orders...

I can confirm they are extremely money hungry like that previous user posted, they did the exact…read moresame thing to us. During the two years that we lived here, we had constant problems with our building in our apartment and they barely fixed them. They did mini repairs and then now I'm being hit with a massive bill with claims of damages. This place flooded within the first couple of months because several of the apartments buildings are built on a bad foundation. We had cracks in our walls the whole time we were there with constant people coming out to look at the structure, but nothing ever being done. The staff constantly changed so I can barely learn names. Some of the most egregious parts is genuinely how money hungry they are, they make you pay monthly fees for certain services, which sound great but then the services sometimes don't even happen and if you don't do it yourself, you will be penalized. I paid a monthly dog poop pick up fee yet if I didn't pick up one poop by accident I got charged with fines. I was fine with just picking up after my dog. Why are you making me pay for a monthly pick up fee and they aren't even doing it? And when you're leaving, and your lease is ending, expect them to hound you with multiple calls over the last several months begging for you to renew your lease. I've lived at a couple different apartments in Denton. This is by far the worst experience and I would never recommend this to anybody I care about.

10/10 Don't Recommend. Money hungry, all they do is patchwork the apartments they don't fix…read moreanything. They just rig it back paint over it... but when you move out they want charge you for major replacements that is required for updates that they are required to upkeep the complex. They want to charge you these new 2024 prices for 1980 apartments. The so-called updates that they do have our literally painting over imperfections. I stayed there for a year and they literally had new office staff at least every week up until the end of my stay, they actually had a consistent office staff. The only thing good about these apartments is they don't have any pet restrictions but nowadays new apartments only asked for pet screening so I wouldn't even bother with them. But if you do decide to live here document EVERY SINGLE THING!!! Also, the photos that I uploaded is how I left my apartment, which they charged me to replace the carpet.

I've been here at the Vista for almost 4 years. Our experience here has been great. The staff is…read morevery friendly professional and knowledgeable, anytime we've needed anything, the staff has always been there to help. It' not like normal apartment living, it's like being with family. We always have something to do. Bethany and Brooke are always looking for ways to make things better. Blake and Daniel with maintenance are always ready to help. We've been blessed to be here

I moved into Vista at Rayzor Ranch, active senior-living apartments just over a year ago. I can't…read moretell you how many people I have met. Everyone is friendly and helpful. The staff, too, is always ready to help with any need I may have. The events are fun and a great way to get to know more people. I know I haven't tried everything they offer...so many things. I enjoy the crafts. We work on little projects, visit with each other, laugh at what we are making, etc. So enjoyable. I wish I could go to more activities, but sometimes life just gets in the way. But it's nice to know I can go if I am available. We have several resident-led potluck meals that are wonderful. We always have a lot of food at those events, and they are always well attended. Resident-led Dine Around is when anyone who wishes to carpool to a local restaurant may do so to enjoy a meal with friends. Wednesday Wine Down is a favorite when you can get together with friends, meet new people, and have wine, beer, soda, and lots of great finger foods to enjoy which are all provided by the staff. The staff is also working on getting us local talent to come play and sing during our get togethers. Yay! I love the therapy pool. It is not just a big hot tub or jacuzzi. It is a large pool where you let your whole body feel the warmth. You can stand or sit. There are a few jets where you can let the pressurized water work on a sore muscle. If I ever have a problem in my apartment, the maintenance team is always quick to come to my aid. It is nice to know I don't have to worry about anything. Great people. I am often asked by my friends from where I used to live if I still like where I am living now. I tell them it was an adjustment to move from a small farm to an apartment, but I absolutely love it here. I also tell them I have never felt so safe. You know as we age, feeling safe is a very important thing in our lives. So, yes, I feel safe, secure, and loved here at Rayzor Ranch. Come join us!

Warning to Future Residents. These apartments are filthy…read more Redpoint does not clean their apartments after tenants move out but charge the tenants for cleaning services. We had our apartment professionally cleaned and they still want to charge 60.00 for a cleaning and expect the students to paint their rooms or incur a 50.00 charge if they do not. Redpoint is charging but not doing the services. They will not speak to you just send a final invoice. I tried calling the management team, Scion Group 301-704-5100 but they do not respond either. A horrible way to do business. BEWARE!

Worst decision in my life to rent from this company. Of all the places I've lived, this is the…read moreworst decision and worst apartment complex I've lived at. They pride themselves as a "Pet friendly" apartment complex but gave me the worst time of my life with my pet rabbits. They absolutely at all costs refused to allow my 3 pet rabbits. I then provided an ESA letter for the 3 rabbits and they refused to accept it. I then provided my fathers death certificate to substantiate my letter and they still refused. I was then threatened with lease termination and Animal Control to get rid of my pets. To top it off, they moved me into a dirty apartment that wasn't even the correct floor plan I had taken the lease over from. I literally took over an apt that wasn't cleaned, had bite marks on the sideboard and a clogged toilet. If the above wasn't enough, the roommates were absolutely horrible excuses of human behind and Redpoint refused at all costs- move me to another unit. They made absolutely no effort to make things better for me. None. I had to move out after they threatened my pets thus ruining my internship plans and Grad school career. Shame on You RedPoint! I

Asking me to email the corporate office so I can speak with someone to address my concerns is funny…read morebecause I did email you at that exact email address two weeks ago and no one replied to my first email or the follow up so it's pretty funny to say that you want to "address" anything. This place is disgusting and the further out I get from my lease ending, the more grateful I am that I never have to set foot in that place again. How about instead of making crappy, recycled facebook posts on the community's facebook page, you answer resident's calls or emails? These people will lie to your face, they literally don't care about you. Please don't ever lease here.

I have had multiple maintenance requests that don't get seen for a week or sometimes more, my…read morekitchen sink is broken for the fourth time this year and the maintenance guys are doing the absolute bare minimum so they can go back to sitting around on their phones. This is ridiculous considering the amount of money we pay every month. This place is a slum. Avoid this place.

First, I don't even know where to begin about these apartments. Truly loved my experience of 27mths…read moreliving there. Even though in the beginning the office was a revolving door. Until, Stephanie came along setting the trend being Phenomenal.She is very professional and caring. Her actions line up with her beautiful Spirit. Prompt and will get the job done. Not to mention she is very respectful, kind, considerate it is not enough words in the dictionary to describe her. I would tell anyone to try Hunter's Creek beyond a shout of doubt. I left only to start fresh from my past nothing to do with anyone at the property. I would return without any questions loved the atmosphere floorplan, etc. Next, Kennedy is remarkable as well such a beautiful Spirit, respectful, kind , thoughtful, and prompt on handling business also. Not enough words to describe these two. If looking for a place check them out for sure. I guarantee you will not be disappointed. Lastly, the maintenance supervisor is Awesome, beautiful soul. Already missed being there. I pray God continue to use them as his servants because he chose great when he picked all three of them!!!!! Thank all of you for being wonderful and always there to help me along my journey. Have a blessed and wonderful day. Ms. A Scott 5102

The apartment layouts and the inside is really pretty and appealing AND the fact that it is a small…read moreapartment complex is great!!! I am used to elevators, not a fan of the stairs, especially since my dog is elderly. The walls are thin, you can hear everything. I recv'd a complaint that my neighbor hears me closing my cabinets, putting away my dishes and my dog playing with his toys late at night...LOL...My dog is blind and has no toys first of all, second, if you have an issue with me closing my cabinet doors and me putting away my dishes then the problem is you, but the walls are thin. They have new management every couple of months it seems. I have never went down to the office and found the same staff from manager to leasing guys, never. They barely return calls or emails now, they used to with last mgmt and staff. The are not customer service friendly nor welcoming and don't care. I stayed at my last to apartments over 4yrs because they had such great staffs and community friendly and genuinely cared about their tenants. I will definitely be moving out when my lease is up here soon...it can't come any faster. My packages get stolen weekly because they delivery people leave out packages out for anyone to take and the mailroom door is NOT locked. The gates work when they want to, so open a lot of times for anyone to come in and out. Fobs work when they want to. Maintenance are great and prompt! They have so many hidden fees that you need to watch out! Make sure if you move here you read the lease page by page there is a hidden monthly fee in there that I wasn't aware of because they have you sign everything online and not in the office. This way they hold you responsible for them not being forth-coming and transparent. Luckily, I found it 2mos, after reading my lease to find out about transferring. I immediately called the company they had been charging me. I am positive no one probably knows about this charge. They also charge you for cable/internet ($75 or 80/mo). I still haven't used my cable and I have been here over a year. I asked if I have to use the service and they said yes. The don't provide for light bulbs, I think they will provide one free one - LOL. Hence, I have not called about the one out since like 4mos ago. I don't know about parking issues because I work from home and when I go out my friends pick me up. Again maintenance are some of the best! I would not recommend IF you are wanting a leasing staff that cares and wants you to stay. People move out all the time and they too say they couldn't wait. They lock you in a lengthy lease, which is why I am STILL here. :(... If the staff wasn't so ...I would think a bit longer and might've renewed, but I will NOT give my money to anyone that doesn't lookout for my best.