I've lived here for almost four years and overall have had a very positive experience…read more The community staff really stand out. Lacy and Shara are professional, friendly, and always willing to work with residents. They've honored agreements made and have always been honest and straightforward, which I really appreciate. Trey and Kayla are also fantastic and always willing to help however they can. The maintenance team, Alex and Steve, are knowledgeable, efficient, and friendly. Anytime I've needed help, they've been quick to respond and get things taken care of. The location has also been perfect for me -- it's conveniently located, and being walkable to Watters Creek is a big plus. For the price, it offers affordable living in a semi-luxury environment. The staff does their best to monitor community rules and guidelines, but like anywhere, not all residents follow them, which can sometimes be frustrating. Also, moving to Texas, I wasn't used to additional fees on top of rent, which took some getting used to -- though that seems to be fairly common in the DFW area rather than specific to this property. Overall, the staff, location, and value have made this a good place to live for the past several years.

I moved in Jan 15 this year and my experience has been very positive. I have especially been…read moreimpressed with Shara Cowart, my leasing agent. She is always cheerful, professional and responsive to my needs. I feel very confident my stay here will be outstanding!

After visiting Origin at Frisco Bridges, I decided that it was definitely the place for me to be!…read more Aby Lindblom is my Leasing Agent, and she is terrific! The rest of the staff in the leasing office is just amazing! The property is beautiful, and the apartment I have selected to call home is exactly what I was looking for! Everyone I met during the leasing process was kind and knowledgeable, and their support in answering all of my questions was stellar. I am impressed by their professionalism, their attention to detail, and the condition of the property, and their wanting to ensure my move to Origin is done well and in the best possible way. I'm looking forward to my soon-to-be move!

Quite is the #1 reason I love the Original at Frisco Bridges. Amenities are great, both in and…read moreoutside of your apartment.

I went to look at these apartments and the first impression was absolutely wonderful. I met Sophia…read more She's now my leasing agent. I'm gonna sign up because of her and of course the apartments are beautiful. Very well kept up warm and inviting. Floor plants are great. I am going to make this my home. For all the reviews you have don't take their word for it. Come see it because I feel that seeing is believing.

DO NOT MOVE HERE. I was literally counting down the days until our lease ended. Living here felt…read morefilthy, unsafe, and completely unacceptable. We dealt with RATS roaches, disgusting overflowing trash, yellow/brown water, package theft, and constant issues that management failed to meaningfully resolve. We had rats throughout the property--including one on our THIRD-FLOOR BALCONY. Our water repeatedly came from the faucets discolored. Packages were stolen, and I was even mistakenly given access to parcel lockers containing other residents' packages, which seriously concerned me about their security system. The overall environment became increasingly chaotic. A child repeatedly donkey-kicked our front door for absolutely no reason. Evicted residents' belongings would be dumped throughout common areas, sometimes making the property look like a junkyard. Trash would overflow and sit there looking disgusting. Even four months after moving out, I was contacted about packages delivered there, only to learn items had been stolen despite the packages reportedly being kept in a locked office area. And don't expect management to save the day. In my experience, Allee, Melissa and now Megan and Sophia, were incredibly unhelpful. Lydia does the best she can under a deeply failed system! So many lies are told. Problems were passed around instead of resolved. I have photos/videos documenting several of these issues. Pests. Filthy common areas. Questionable water. Theft concerns. Poor security. Unresponsive management. BEWARE. I would never live here again.

This place is terrible. It's going down the tank very quickly. The hallways stink . The doors to…read morehallways are broke . Pool isn't even available!!!!!! What a dump !!! Rent elsewhere!!!!

I have been a resident of the Central Square since May. Moved from California so did much of my…read moreprocess virtually. The location is great--right in Frisco Square and walking distance to downtown. The building is beautiful and my unit is awesome. The management team is fantastic--Joy is the best. And hands down the maintenance team are the MVPs. Dillon is a rockstar and the team is amazing. I HIGHLY recommend it.

Jen is AMAZING! So patient, kind, and A+ hospitality. Loved touring the building. Thank you, Jen!read more

I would not recommend LVL29 Apartments. The property has ongoing management and maintenance issues…read morethat continue to impact residents' quality of life. The management team lacks consistency and accountability. Front office staff turnover is extremely high, with employees frequently leaving, making it difficult to receive reliable assistance or follow-through on concerns. Many issues go unresolved for extended periods of time. The amenities are poorly maintained and often out of service. Elevators are regularly broken, causing major inconveniences and wasted time for residents. Garage access and elevator problems have been ongoing with little noticeable improvement. The units themselves are not worth the premium pricing. Appliances are outdated and frequently have issues. Instead of replacing old and faulty appliances they want to charge an upgrade fee incorporated in the lease raising rent prices even higher. Many apartments show signs of poor workmanship, including cracked flooring, rushed paint jobs, and mildew in showers. Despite these conditions, rent renewals continue to increase without meaningful incentives or improvements. Residents are sometimes charged for damages or issues they did not create, adding further frustration to the leasing experience. Security is another major concern. There have been instances of groceries and packages being stolen, yet there appears to be little accountability or improvement in security procedures. In addition, excessive dog barking from balconies, marijuana odors throughout the hallways and outdoor areas, and general lack of enforcement of community standards create an unpleasant living environment. For the amount residents pay, there should be significantly better property maintenance, customer service, security, and overall management. Unfortunately, LVL29 has consistently fallen short in these areas. If you would like to waste 3-7k a month on views and a coffee maker have at it. The only reason I signed my 2nd year lease totaling $4500 a month was because my dog had a great relationship with Miss Kitty pet concierge(which graciously agreed to still care for him after we leave). It was not worth signing another year after that because it's not really luxury. The appliances in every unit is old the units are not visually appealing in daylight so many flaws. They are now lowering the application standards and adding on more free months to fill up units because many people have left. I'm a very respectful person and was very quiet throughout my entire stay when there were times many flags had been raised. Once I turned in my 60 day notice random charges were being sent to me and requirements that weren't an issue for the 2 1/2 years I've lived at the complex. Always view your rent statement I went months without reviewing just to find out I was being double charged for a parking spot. There are no legit EV spots we pay an additional $75 to park beside a socket that anyone can use. Perhaps most disappointing is the feeling that management responds more favorably to certain residents while others struggle to get support or resolutions to legitimate concerns.

This is a lovely small and quiet community My child and I…read morehave thrived here and she can walk to and from school. Lovely families and nice people.

Moved on 7/31 and so far very happy with the apartment and property. The location is great and…read moreprovides easy access to shopping and restaurants on Preston Rd, driving access to Dallas North and Sam Rayburn Tollways and the surrounding parks, trails and neighborhood in Chapel Creek are beautiful. For future residents, be warned that the apartment complex has no elevators whatsoever..so moving into a new unit on the 2nd or 3rd floor can be long and stressful! I ended up paying almost double for my movers since it took them so long to transport all of my boxes and furniture! Also for anyone with older or disabled family members, the lack of an elevator should be a big factor in your decision to move here. I would recommend asking a lot of questions before you move in...I was unhappy to find out that the apartment had no coat closet, even though the floor plan online looked like it did. I was never shown a real floorplan, only online images and never confirmed this information with the leasing specialist.

This is my 1st real decent place since I've moved to Texas the buildings are updated and new the…read morecommunity and complex is very clean and updated the community as a whole is peaceful. Whenever there is a issue they fix it and overall the way the staff treats you and management they make sure all your needs are meet and the move is process is very simple fast and the cost of living is well affordable and living here you get special benefits that save you money so thanks Vero for making me feel at home

The property itself is beautiful and has a lot of potential, but our experience living here was…read moreextremely disappointing. Our biggest issue was a roach infestation. We consistently saw multiple roaches in all parts of our apartment every week throughout our time living here, including inside our kitchen cabinets where we kept our dishes. Pest control treated consistently, but the problem was never actually resolved, and management did not take meaningful action to address the underlying issue. Roaches were also regularly visible throughout the community, including in the parking lots and around apartment entrances. There were several dead roaches in the hallway outside of our apartment doors for months and after telling management, they said they clean the hallways consistently, which obviously is not the case. Another major issue was communication with management. We were repeatedly told what we wanted to hear, both in person and over the phone, but promises were rarely followed through. It became very frustrating to continually hear that something would be addressed only for nothing to actually happen. Maintenance was also consistently backed up. We were told that they did not have enough staff to keep up with requests, which is difficult to understand for a property of this size. We had numerous maintenance issues during our stay, but maintenance only came to our apartment twice. We were also charged an $85 carpet-cleaning fee when we moved out, despite leaving the carpet in perfect condition and only living there for five months. The move-out cleaning schedule included with our lease lists carpet cleaning/stain removal at $45 "to estimate," not $85, and the lease states that carpet-cleaning charges apply when carpets are soiled beyond normal wear and tear. We left the apartment extremely clean and in excellent condition, so this charge was particularly frustrating. We actually watched the carpet-cleaner come through and clean the apartments of other residents who were moving out, which made it appear that this is a routine move-out charge rather than something based on the condition of the carpet. One other thing future residents should be aware of is the cost of breaking the lease. The lease includes a buy-out fee equivalent to two months' rent, and our concession addendum states that the full amount of any concessions or discounts received must also be repaid if the lease is terminated early. Definitely read the lease carefully and understand these costs before signing. We would absolutely not recommend living here unless management is able to fix some of these issues.

Jacqueline & Tim were accommodating, flexible, and informative throughout each and every tour,…read moreconversation, and application question. While the location & building are lovely, having both as the 'go-to' organizers of operations was vital in my decision to move from CA to this location. Both were helpful and kind... but not because it was their job, but instead, you could tell it was simply their true character. Both deserve raises, promotions, and kudos from management. And I say that as a future tenant who submitted their application today.

Excellent place to live. Property management is amazing and quick to respond to all your needs…read more Maintenance is on it! Very family friendly and convenient place to live. They always have a fun event happening in the community. Definitely recommend this as a wonderful place to call home.