Jacqueline & Tim were accommodating, flexible, and informative throughout each and every tour,…read moreconversation, and application question. While the location & building are lovely, having both as the 'go-to' organizers of operations was vital in my decision to move from CA to this location. Both were helpful and kind... but not because it was their job, but instead, you could tell it was simply their true character. Both deserve raises, promotions, and kudos from management. And I say that as a future tenant who submitted their application today.

Excellent place to live. Property management is amazing and quick to respond to all your needs…read more Maintenance is on it! Very family friendly and convenient place to live. They always have a fun event happening in the community. Definitely recommend this as a wonderful place to call home.

Honestly, I loved this apartment. I moved my stuff in during Aug. 2023 and stayed until last month…read more(03/2026). I recently moved because I got married and needed more space for my wife and our dog. Aside from that, this place was everything my wife and I needed and more. There are a few people who truly made this apartment feel like home: Guy Kohavi - Great Maintenance Assistant with amazing communication and an awesome attitude. He was always a pleasure to talk to and work with when finding solutions to normal wear and tear issues. Britnee Scott - Assistant Property Manager with a really positive attitude who was easy to work with. She made living there seamless. Lisa Smith - A very kind front desk representative who always did her absolute best to answer any question I had. If she didn't have the answer immediately, she would do whatever she could to get me one as soon as possible. Thank you so much to the Watterscape team for everything you did to turn our apartment into a home. I truly appreciate it.

Hello everyone, I'm gonna make this one short. First off, this business is terrible and the…read moremanagement company that runs this place in conjunction with the managers are just freakin terrible. They treat you like you're an idiot and never communicate with you or the other residents about anything. The big thing for me, as my wife works from home and I'm an online gamer is the internet. It is god awful. On and off all times of the day and it just goes down randomly. Takes like a minimum of 4-6 days to come back online, but they assure us we get "white glove" service. Biggest lie out there. Couple more things: Dog poop is everywhere outside so watch were you step. Also, the apartment reeks of weed. Look, for as much as you will be paying, just go somewhere else.

Thanks to Von for helping my mom get her appt reserved. Easy process and Von is such an amazing…read moreemployee. Kinstead is lucky to have her.

touring was horrible, customer service was horrible. Do not recommend, the units do not look as…read morenice as they do online.

My experience has been mixed with this property. My initial experience of viewing the property, the…read moreattentiveness and time staff dedicated through the process made the process easy and gave the impression that was the level of service standard the company held and would be the continued experience. Unfortunately, that wasn't the case. Shortly after moving in I made a noise complaint about an upstairs tenant that was happening at all hours of the day and certainly outside community rules. One can imagine that 4 people living in a one bedroom apartment has that potential. The office was aware that 4 people were living in a one bedroom unit, which certainly broke their lease lease document. A member of the office staff even confirmed to me that only one person was listed on the lease for the unit. This issue continued for months, through continued complaints. I asked what the options were related to moving to a new unit, because this continued and continued. The response I received was that I could move to another unit, but it would require paying half a months rent as a transfer fee and that I would have to move into either a larger or smaller unit than my current floor plan. So, me being the one following my lease and property rules was the one to be punished if I wanted to solve the issue because it wasn't dealt with. The unit I moved into had also clearly not been evaluated before my move in date as, most complexes would not have given a new tenant a unit in such condition. The tub stained black, paint splattered on walls and floors, dirty blinds etc. I did of course provide pictures to them on move in identifying these issues. So, now I am at the point of my lease renewal and it seemed crazy to learn that if I wanted to move into a new unit, to avoid a tenant above me going forward, I would still be required to move into either a larger or smaller unit than my current floor plan. Seems pretty crazy right? The only way to avoid that is to go through the process of being a totally new tenant again. I was also hopeful that they would take care of the black staining issue of the tub, that should have been addressed before they initially provided the keys and allows a tenant to move in. A process that takes one day to complete and costs about $300. My request was denied. It's funny, something they really would/should do as part of a tenant turnover they refuse to do because I am already a tenant. The fact they are willing to loose a tenant over $300, incur the cost of marketing, cleaning etc. for a new tenant should show anyone thinking about moving to the property your value as a tenant once you have signed on the dotted line. I would highly suggest if you do make the decision to move into this property that you demand the ability to inspect your unit before officially taking possession and then hold them accountable for providing you the unit in at least the condition they will expect you to return it back to them in. The area itself is a wonderful area. Plenty of options for restaurants, shopping and activities. There are also lots of complex options in the same vacinity.

This is honestly one the nicest properties I've ever seen the staff was very professional, helpful…read moreand also very nice. Management was super friendly the leasing consultant hope answered all my questions I 10 out of 10 recommend leasing here! Ps if I could I would give this place a 10 star review but five is all I can give.

Has been a very pleasant experience here at Orion McKinney, management is very friendly and helpful…read moreand in my experience maintenance has been on point. The units are nice and the apartment grounds and walking areas are beautiful. I love all the amenities they offer here and love how everything stays clean and well kept up with. Shout out to Timothy! Timothy was very welcoming and professional and got me into my unit and made the whole process as easy as can be! And shout out to the property manager Tamara as well! Tamara has also been very helpful and professional they all deserve a nice bonus and or raise! I also love all the events they have for residents. here at Orion McKinney I actually feel valued as a resident and that is what counts in my book!! I moved in late April and I would love to make Orion McKinney home for years to come!

I lived here for a few years, and loved every bit of it! it's a great, beautiful and spacious…read morecommunity with awesome amenities.

The time I've spent here has been nothing short of great! The apartment itself is updated and with…read morethe taller ceilings, it feels bigger than it is. Aaaand there's a little lawn out the back door, perfect for my pup! Erica (in the office) has always been a peach with any questions I've had. Aaaaaaand. AND they have RAD community events! So far there's been an omelet bar brunch, a door mat painting, and a JAWS movie night at the pool, with hot dogs, a cotton candy machine, and adult slushies! I love this place!

I wish I could give zero starts to this complex. I was judged by the staff before I even opened my…read moremouth to speak. Imagine being a mid 20s African American couple coming to tour an apartment. My fiancé and I stopped in to scratch the last apartment in the area on our list. We were greeted with an unpleasant look as if we didn't belong. Then we're told we wouldn't be able to tour because conveniently everyone would be going to lunch at the same time. They were suppose to go at 12:00 noon hence it's 12:41 pm when we walked in. Surprisingly the other four staff members were not busy with other future residents because leasing office was empty. If this is how I am treated, why would I even want to be a resident there. I hope the property sees this review and understands that we are in 2024 we shouldn't be faced with discrimination.

I went to look at these apartments and the first impression was absolutely wonderful. I met Sophia…read more She's now my leasing agent. I'm gonna sign up because of her and of course the apartments are beautiful. Very well kept up warm and inviting. Floor plants are great. I am going to make this my home. For all the reviews you have don't take their word for it. Come see it because I feel that seeing is believing.

DO NOT MOVE HERE!…read more Like many other reviewers I would not recommend this property to anyone- even as a last resort. I moved into a unit I had reserved and put a deposit on a month in advance, only to discover immediately that it had not been cleaned even one bit, or properly maintained. Some of the issues I encountered included: walls and windows caked with dust, moldy food left on the balcony, dirty shoe prints, a broken disposal, broken ice machine, no hot water, non-functioning outlets, cabinets falling apart, and a permanently damaged bathroom mirror. On top of all that, MOLD. Its everywhere: in the dishwasher, sinks, bathtub, windows, and vents. Within the first night, ants and roaches had already invaded the unit. I did try to work with the leasing staff, but when I raised concerns and frustration I was told it was "my fault" for not submitting work orders. They insisted the apartment had been "professionally cleaned" and showed "no signs of mold." One maintenance worker even admitted no one had cleaned it, and when I used my own mold test it confirmed my suspicions. The so called "regional property manager" then gave me an ultimatum over a phone call where she dismissed all of my concerns: accept the apartment as is or move out, and decide within less than ONE DAY! At this point, I have given up on communication with Weinstein Properties. The lack of compassion, denial of responsibility, and blatant disrespect has been overwhelming. I am now pursuing legal action to hold them accountable. Do not move here unless you like negligent landlords, mold, and lots of bugs.

GREAT IDEA! Let the kids frolic in a splash pad while Mommy shops- GENIUS!!…read more The splash pad is central to an adorable kids section at the Shoppes of Village Park- cute splash pad with fake grassy areas and train rides. Just outside Gloria's. Definitely seems like the place to bring the kids-- a beach volleyball area lies just off to one side of the splash pad with a village garden area off to the other side! Perfect for all ages! For us the kids included a 1yo, 6yo, 7yo and an 8yo. They could barely contain themselves from leaping into the fountains on our way into Gloria's for lunch. By the time they were fed, they were ready to lie on the "grass" and zoom through the water. The kids had a blast! They were told not to get their clothes wet, but one "surprise" eruption from a sprinkler and they were SOAKED! (I suspect they had strategically positioned themselves!) After that, anything was game. They ran amuck for close to 45 minutes before they tired themselves out. The adults were then graced with 2 hour quiet period when they fell asleep from exhaustion! LOVE IT! NB: - adults must be fully clothed at all times. - the train ride only runs at certain hours and has a $4pp charge - the fountains light up for a water/light show at 7pm, 8pm, and 9pm. The shows last about 10 minutes. - There are patio tables set up around the splash pad for the adults to watch and relax as the kids run around - I heard there is a towel service, but we did not see one. Overall a fabulous idea! Would be here all the time if I lived in the area!

Only one or two office people have gotten a 5star from me. The maintenance persons barely speak…read moreEnglish and finish/correct job. The automated person is a women and uses male name. The many yrs I have been here and many changes of management & staff and never seems to get it right.

I have been a tenant here for a little over a year, and I have mixed feelings about my experience…read more First, the positives. The townhomes are beautiful, and the community itself is very quiet, which I greatly appreciate. Although the women currently working in the leasing office are different from the staff who were here when I signed my lease, I have always had pleasant interactions with the office team. They have consistently been professional and courteous. Unfortunately, that's where my compliments end. My partner is a property adjuster and, shortly after moving in, began noticing several concerns with the construction quality of these townhomes. Over time, I have come to share those concerns. For example, the master bedroom window creates an extremely loud buzzing noise whenever it is windy outside. The sound appears to be caused by vibration within the window assembly, whether from a loose component, inadequate sealing, or poor installation. Instead of hearing normal wind noise, the entire window seems to resonate and buzz when wind pressure hits the building. The sound is so disruptive that it regularly interrupts our sleep and has become an ongoing frustration. Another major issue is the power outages. I have lost power at this community more times than at any apartment or home I have ever lived in. I honestly do not know what causes it, but it has been incredibly inconvenient, especially because both my partner and I work from home and rely on a stable electrical connection. The homes are also equipped with first-generation Google Nest thermostats. Initially, I thought this was a great feature, but it has turned out to be a constant frustration. The first-generation Nest systems are known for connectivity issues, battery-related problems, and difficulties maintaining reliable HVAC operation. In the year I have lived here, my air conditioning has stopped working multiple times, almost always at night, which is especially miserable during a Texas summer. There is nothing worse than waking up in the middle of the night to a hot house and realizing the AC has stopped working yet again. What makes all of this even more disappointing is that I am not someone who moves frequently. I typically stay in my residences for five years or longer, and when we signed our lease, we genuinely expected to remain here until we purchased our first home. It is incredibly disheartening to feel like we need to move after such a short period of time because of concerns that could have been avoided with better construction and quality control. These are only a few of the issues we've experienced. While the community is aesthetically pleasing and quiet, I personally would not recommend living here. The homes look great on the surface, but in my opinion, they were not built with the quality or attention to detail that residents should expect. Looking back, I blame myself for overlooking some of the warning signs because, at the end of the day, these townhomes were built very quickly and unfortunately, it shows.

Please take all reviews about persistent ROACHES and bugs very seriously!! If you move in here you…read moreWILL have constant bug problems and NOTHING will be done about it!!! What you'll get are promises and excuses from the property manager, if she even responds, that they are working on it, have all these plans to fix it and are taking it seriously but what you will actually get is ignored and incompetent, inconsistent and unreliable treatment. We have had a roach problem for 5 months!!! But an over all bug problem since we moved in, in January and from the reviews it looks like it's been going on a lot longer than that! . That should tell you all you need to know about how seriously management handles the pest control problem and pretty much everything else!! It shouldn't take this long to get bugs under control!! And the persistent roaches... that should be enough to scare anyone away from leasing here.. The so called " pest control" they had up until last month was horrible! They were incompetent, didn't know what they did from one week to the next and whenever I'd mention roaches they look scared to death. I had to be here to babysit them and tell them what to do. Isn't this the landlords responsibility? And were they fired? Of course not! You'd think that a responsible landlord would've fired them a long time ago since they weren't getting the job done. Not once have they taken ownership, acted aggressively to treat the problem or followed up with pest control to get it under control. I have battled this with them for so long and it's just absolutely unacceptable and I'm exhausted over it. I am actively looking to see what recourse we have as clearly this is never going to change. Especially since the new pest control company, so far, is just as bad. I had so much hope for this new pest control company and the new property manager, Elisa. Once again a lot of promises but no action. . As for the new pest control- they haven't been back but once in 3 weeks, ( though Elisa claims they have been. Sorry, but I have a Ring camera and see exactly who comes and goes) and in our unit once for 6 minutes!! A two story, 2 1/2 bath, with a garage, townhome, with a big roach problem they are supposed to be taking over and getting under control!! The bug problem has been the biggest issue by far but there are so many other issues as well that have been ignored over and over. The area next to our unit majorly ponds when it rains or sprinklers come on and it's a huge big puddle of sitting water for days! I have complained about this so many times and it has yet to be addressed or fixed- which again will keep the roaches coming. So, bad, irresponsible management, bad pest control and pure inaction means once again, we will continue to have problems. The parent company Willow Bridge is no better. I've called them three times in the last several months , told the receptionist about ALL of the issues we are having ( all 3 times) and I was very upset, but I haven't gotten one phone call back!! They are just as lousy. They are an absolute failure and incredibly negligent. There are so many better places out there! Take my advice! Don't rent here!! You'll regret it.