Jacqueline & Tim were accommodating, flexible, and informative throughout each and every tour,…read moreconversation, and application question. While the location & building are lovely, having both as the 'go-to' organizers of operations was vital in my decision to move from CA to this location. Both were helpful and kind... but not because it was their job, but instead, you could tell it was simply their true character. Both deserve raises, promotions, and kudos from management. And I say that as a future tenant who submitted their application today.

Excellent place to live. Property management is amazing and quick to respond to all your needs…read more Maintenance is on it! Very family friendly and convenient place to live. They always have a fun event happening in the community. Definitely recommend this as a wonderful place to call home.

Honestly, I loved this apartment. I moved my stuff in during Aug. 2023 and stayed until last month…read more(03/2026). I recently moved because I got married and needed more space for my wife and our dog. Aside from that, this place was everything my wife and I needed and more. There are a few people who truly made this apartment feel like home: Guy Kohavi - Great Maintenance Assistant with amazing communication and an awesome attitude. He was always a pleasure to talk to and work with when finding solutions to normal wear and tear issues. Britnee Scott - Assistant Property Manager with a really positive attitude who was easy to work with. She made living there seamless. Lisa Smith - A very kind front desk representative who always did her absolute best to answer any question I had. If she didn't have the answer immediately, she would do whatever she could to get me one as soon as possible. Thank you so much to the Watterscape team for everything you did to turn our apartment into a home. I truly appreciate it.

Hello everyone, I'm gonna make this one short. First off, this business is terrible and the…read moremanagement company that runs this place in conjunction with the managers are just freakin terrible. They treat you like you're an idiot and never communicate with you or the other residents about anything. The big thing for me, as my wife works from home and I'm an online gamer is the internet. It is god awful. On and off all times of the day and it just goes down randomly. Takes like a minimum of 4-6 days to come back online, but they assure us we get "white glove" service. Biggest lie out there. Couple more things: Dog poop is everywhere outside so watch were you step. Also, the apartment reeks of weed. Look, for as much as you will be paying, just go somewhere else.

Beautiful property! Cant wait to call this home. The leasing agents were stellar and property…read moregrounds are nicely kept.

Thanks to Von for helping my mom get her appt reserved. Easy process and Von is such an amazing…read moreemployee. Kinstead is lucky to have her.

My experience has been mixed with this property. My initial experience of viewing the property, the…read moreattentiveness and time staff dedicated through the process made the process easy and gave the impression that was the level of service standard the company held and would be the continued experience. Unfortunately, that wasn't the case. Shortly after moving in I made a noise complaint about an upstairs tenant that was happening at all hours of the day and certainly outside community rules. One can imagine that 4 people living in a one bedroom apartment has that potential. The office was aware that 4 people were living in a one bedroom unit, which certainly broke their lease lease document. A member of the office staff even confirmed to me that only one person was listed on the lease for the unit. This issue continued for months, through continued complaints. I asked what the options were related to moving to a new unit, because this continued and continued. The response I received was that I could move to another unit, but it would require paying half a months rent as a transfer fee and that I would have to move into either a larger or smaller unit than my current floor plan. So, me being the one following my lease and property rules was the one to be punished if I wanted to solve the issue because it wasn't dealt with. The unit I moved into had also clearly not been evaluated before my move in date as, most complexes would not have given a new tenant a unit in such condition. The tub stained black, paint splattered on walls and floors, dirty blinds etc. I did of course provide pictures to them on move in identifying these issues. So, now I am at the point of my lease renewal and it seemed crazy to learn that if I wanted to move into a new unit, to avoid a tenant above me going forward, I would still be required to move into either a larger or smaller unit than my current floor plan. Seems pretty crazy right? The only way to avoid that is to go through the process of being a totally new tenant again. I was also hopeful that they would take care of the black staining issue of the tub, that should have been addressed before they initially provided the keys and allows a tenant to move in. A process that takes one day to complete and costs about $300. My request was denied. It's funny, something they really would/should do as part of a tenant turnover they refuse to do because I am already a tenant. The fact they are willing to loose a tenant over $300, incur the cost of marketing, cleaning etc. for a new tenant should show anyone thinking about moving to the property your value as a tenant once you have signed on the dotted line. I would highly suggest if you do make the decision to move into this property that you demand the ability to inspect your unit before officially taking possession and then hold them accountable for providing you the unit in at least the condition they will expect you to return it back to them in. The area itself is a wonderful area. Plenty of options for restaurants, shopping and activities. There are also lots of complex options in the same vacinity.

This is honestly one the nicest properties I've ever seen the staff was very professional, helpful…read moreand also very nice. Management was super friendly the leasing consultant hope answered all my questions I 10 out of 10 recommend leasing here! Ps if I could I would give this place a 10 star review but five is all I can give.

I lived here for a few years, and loved every bit of it! it's a great, beautiful and spacious…read morecommunity with awesome amenities.

Such a great place to live! The community is clean, peaceful, and very family-friendly. The…read moremanagement team is kind, professional, and always quick to respond. Any maintenance request is handled promptly, and they genuinely make an effort to make sure everything is taken care of. The neighborhood is also beautiful and welcoming. Overall, a very comfortable place to call home and definitely a community I would recommend!

The time I've spent here has been nothing short of great! The apartment itself is updated and with…read morethe taller ceilings, it feels bigger than it is. Aaaand there's a little lawn out the back door, perfect for my pup! Erica (in the office) has always been a peach with any questions I've had. Aaaaaaand. AND they have RAD community events! So far there's been an omelet bar brunch, a door mat painting, and a JAWS movie night at the pool, with hot dogs, a cotton candy machine, and adult slushies! I love this place!

I wish I could give zero starts to this complex. I was judged by the staff before I even opened my…read moremouth to speak. Imagine being a mid 20s African American couple coming to tour an apartment. My fiancé and I stopped in to scratch the last apartment in the area on our list. We were greeted with an unpleasant look as if we didn't belong. Then we're told we wouldn't be able to tour because conveniently everyone would be going to lunch at the same time. They were suppose to go at 12:00 noon hence it's 12:41 pm when we walked in. Surprisingly the other four staff members were not busy with other future residents because leasing office was empty. If this is how I am treated, why would I even want to be a resident there. I hope the property sees this review and understands that we are in 2024 we shouldn't be faced with discrimination.

I went to look at these apartments and the first impression was absolutely wonderful. I met Sophia…read more She's now my leasing agent. I'm gonna sign up because of her and of course the apartments are beautiful. Very well kept up warm and inviting. Floor plants are great. I am going to make this my home. For all the reviews you have don't take their word for it. Come see it because I feel that seeing is believing.

DO NOT MOVE HERE. I was literally counting down the days until our lease ended. Living here felt…read morefilthy, unsafe, and completely unacceptable. We dealt with RATS roaches, disgusting overflowing trash, yellow/brown water, package theft, and constant issues that management failed to meaningfully resolve. We had rats throughout the property--including one on our THIRD-FLOOR BALCONY. Our water repeatedly came from the faucets discolored. Packages were stolen, and I was even mistakenly given access to parcel lockers containing other residents' packages, which seriously concerned me about their security system. The overall environment became increasingly chaotic. A child repeatedly donkey-kicked our front door for absolutely no reason. Evicted residents' belongings would be dumped throughout common areas, sometimes making the property look like a junkyard. Trash would overflow and sit there looking disgusting. Even four months after moving out, I was contacted about packages delivered there, only to learn items had been stolen despite the packages reportedly being kept in a locked office area. And don't expect management to save the day. In my experience, Allee, Melissa and now Megan and Sophia, were incredibly unhelpful. Lydia does the best she can under a deeply failed system! So many lies are told. Problems were passed around instead of resolved. I have photos/videos documenting several of these issues. Pests. Filthy common areas. Questionable water. Theft concerns. Poor security. Unresponsive management. BEWARE. I would never live here again.

Always very professional and friendly For last 10 years…read morenever had any problems With maintenance and office staff

Only one or two office people have gotten a 5star from me. The maintenance persons barely speak…read moreEnglish and finish/correct job. The automated person is a women and uses male name. The many yrs I have been here and many changes of management & staff and never seems to get it right.

i had to move very quickly and autumn was so efficient and help me get through it every step of the…read moreway. such a very nice community and very sweet leasing agents!

I have been a tenant here for a little over a year, and I have mixed feelings about my experience…read more First, the positives. The townhomes are beautiful, and the community itself is very quiet, which I greatly appreciate. Although the women currently working in the leasing office are different from the staff who were here when I signed my lease, I have always had pleasant interactions with the office team. They have consistently been professional and courteous. Unfortunately, that's where my compliments end. My partner is a property adjuster and, shortly after moving in, began noticing several concerns with the construction quality of these townhomes. Over time, I have come to share those concerns. For example, the master bedroom window creates an extremely loud buzzing noise whenever it is windy outside. The sound appears to be caused by vibration within the window assembly, whether from a loose component, inadequate sealing, or poor installation. Instead of hearing normal wind noise, the entire window seems to resonate and buzz when wind pressure hits the building. The sound is so disruptive that it regularly interrupts our sleep and has become an ongoing frustration. Another major issue is the power outages. I have lost power at this community more times than at any apartment or home I have ever lived in. I honestly do not know what causes it, but it has been incredibly inconvenient, especially because both my partner and I work from home and rely on a stable electrical connection. The homes are also equipped with first-generation Google Nest thermostats. Initially, I thought this was a great feature, but it has turned out to be a constant frustration. The first-generation Nest systems are known for connectivity issues, battery-related problems, and difficulties maintaining reliable HVAC operation. In the year I have lived here, my air conditioning has stopped working multiple times, almost always at night, which is especially miserable during a Texas summer. There is nothing worse than waking up in the middle of the night to a hot house and realizing the AC has stopped working yet again. What makes all of this even more disappointing is that I am not someone who moves frequently. I typically stay in my residences for five years or longer, and when we signed our lease, we genuinely expected to remain here until we purchased our first home. It is incredibly disheartening to feel like we need to move after such a short period of time because of concerns that could have been avoided with better construction and quality control. These are only a few of the issues we've experienced. While the community is aesthetically pleasing and quiet, I personally would not recommend living here. The homes look great on the surface, but in my opinion, they were not built with the quality or attention to detail that residents should expect. Looking back, I blame myself for overlooking some of the warning signs because, at the end of the day, these townhomes were built very quickly and unfortunately, it shows.