Great Customer Service Skills from every office team member! You can tell the staff truly cares…read moreabout making these apartment complex seem like home.

Highly recommend.Vonetta and Markayla in the leasing office ,were superb during my leasing /moving…read morein process.Very professional.Have called on Maintenance staff several times,quick response and excellent work.They are very friendly and polite.Very quiet community in an excellent location.All the Residents I have met are wonderful people,some have been here several years.Grounds are immaculate.It has the feel of a Hotel when you first walk in.Plenty of secure parking around.Hope to make this my Home,for a long time.Library,Cinema,Soccer stadium,Restaurants ,Hospital all within walking distance.

My son is a resident of this apartment complex. He has been a resident for over two years and says…read morehe really likes the apartment unit he is in. His apartment is spacious, has high ceilings and a wall of large windows that provide natural light during the daytime. The unit is equipped with a washer and dryer, built in entryway cabinets with a hall tree, and a wine fridge. The secondary bedroom has a large walk in closet and the bathroom has plenty of storage space. The kitchen has ample cabinetry and counter space for meal prep. The unit also has wood like flooring and stainless steel appliances. The master bedroom is roomy and has dual sinks and a large walk in shower. Waterford has many amenities such as two pools, two gyms, two game rooms, two meditation rooms, and two lounge areas equipped with coffee/hot chocolate machines. They have various monthly events such as breakfast tacos, bagels for brunch, and pool parties to name a few. The leasing agents are very attentive and any items that are broken are promptly repaired. Barbara is the leasing agent he has the most contact with and he says she is amazing at setting up events for the residents. In addition, he said having the Frisco Fresh Market close and open on Saturdays and Sundays is very convenient for him to visit for groceries and the like. He enjoys being close to downtown Frisco to be able to participate in the different events hosted at the soccer stadium and in Frisco Square. I wrote this review based on his experience with Waterford and the brief encounters I have had with the staff when I visit him. Overall he says he enjoys living there because of all of the events and activities. He higher recommends Waterford for individuals looking for a luxury apartment with awesome amenities and ambiance and one that is close to coffee shops, sporting venues, shopping and restaurants.

Went to visit the property in April. My wife and I loved everything about the property and had…read moretoured multiple apartments prior to touring Waterford. Let me just say this, none of the other properties we visited had anything on this property. No competition at all. We signed our lease a day after touring with Barbara. We were skeptical just like many other people are I'm sure when looking for a new place to live. But Barbara was amazing, there are plenty of reviews talking about how great she is. She exceeded all of our expectations and was the most personable person ever. She made us feel so much more comfortable; especially considering the fact that my wife and I are new to Texas in general. Thank you Barbara! 10/10 would recommend considering Waterford to be your next home and would recommend touring with Barbara.

I moved to Marquis at Legacy mid July 2026 and everything has been fantastic!…read more Staff is friendly and always welcomes any inquiries. Rent is simple to manage and fair for the location. My concession went very smoothly! Maintenance is friendly and fairly quick to get to requests. I am on the 3rd floor and have nothing but good things to say about the community.

I've lived here for 7 years. Nothing good about living here. Just go anywhere else because it can't…read morebe worse than here. I don't know why they have good reviews, they probably bribed people to write those. People saying this is a nice or safe area are not concerning that is a quality of living in Plano, nothing to do with the apt management. You can live anywhere else in Plano and get the same experience. They've slowly raised my rent every year due to "market conditions", which is understandable. My problem is that same market conditions have brought housing prices lower but they are still offering me the same elevated rate to resign my lease. They are offering $1100 monthly for new leases in the neighboring apartments in MY SAME BUILDING while charging me $1389 which is 26% higher than the unit right next door to me. I brought up this issue with the management staff and they refuse to bring down my rent amount. They only offered me a 1 time $1500 credit which would math out to me still paying 15% more than a new lease. I don't understand the logic or the greed with this company. They have no redeeming factors for living here, it's just a place to live. Here is a list of other major issues during my time here. -no noise control. They have designated playground areas but they let kids run around outside, pool areas, parking lots with no supervision and don't address complaints. My upstairs neighbors stomped so loud they knocked out one of my ceiling lights and management refuses to enforce any kind of noise control. -mice and rats on property. One time a rat died on a busy sidewalk, I called the issue in to management, and they left the rat there for over a week and let it rot 20 ft outside someone's door. -they charge for amenities but frequently shut them down or don't fix them while continuing to charge you monthly. Includes the car wash, pools, laundry rooms. -their back gate regularly breaks or doesn't work with the opening device and they never fix it fully. -maintenance is horrible. I've asked about a mold issue in my air ducts and they brushed it off as nothing. I have issues with the bathroom and sink plumbing breaking with the same issue because they won't fix it properly. My sink was leaking which is classified as an emergency and the maintenance man calls me to tell me he isn't coming today because HE does not consider it an emergency. -they will do some unit checks occasionally and they will come in your place and trash all your stuff to their business and won't help clean it when they're done. -they changed their payment system and my auto pay didn't update with it and they blamed me and charged me extra late fees for something that was their fault.

Worst Network Connectivity in these apartments, if you work remotely, this isn't a place to call…read morehome! Update: The network speed is better than before; they switched to a new provider. But, a light rain takes the network speed back to what it was before the update and the same worst experience. Additional Review Regarding Community Management and Leasing Team: The most inhumane people you could ever meet.

They deleted my Google reviews so coming to Yelp to post the remaining reviews they deleted (I had…read moresplit it up into 4 on Google due to length). I'll have to split it up here too. Where to even start with this horribly run, awful complex. I suppose let's start with the staff. Here we go. I want to preface this with the property manager has remained the same since the property opened in April 2024, (I moved in May 2024) yet the remainder of the staff has had HIGH turnover. Stacey the property manager is rude, condescending, evades all accountability and will blame you for things you have nothing to do with. Stacey accused me of having a man living with me and ran with this narrative for 8 months and counting because I used a man's name for my doordash orders for safety reasons. I explained this to both she and the staff and I was still accused of this. She CONTINUED to blame me for this until I moved out too. It was the wildest thing I had ever experienced at any apartment. It wasn't framed as a concern either. It was a direct attack, a random email on a random Tuesday that read, and I quote, "is the man living with you gone?" Which this is a lease violation by the way so she was trying to get me for a lease violation. Mind you, I lived here for a year and a half with no complaints made against me. All the good reviews written about Hira are from her friends and family. I had a really horrible experience with her sharing my personal info with the neighbor beneath me. I had complained about the neighbor beneath me's smoking as they would smoke nightly and it would come up into my room while I was trying to sleep. She Called me 3 days later and said "yeah I told the neighbor beneath you that you complained and he was talking about you". WHAT?!??? I never met this neighbor nor did I have any idea who they were at all. She told them my personal information which is a fair housing law violation and they could've retaliated against me which I addressed to her and she rudely responded denying it. Stacey the manager backed her on this. I didn't have any negative experiences with Tammara or CanDase as I never met Tammara and CanDase I only interacted with twice. It was Stacey and Hira I had negative experiences with. CanDase is sweet but she seems to be afraid to stand up to Stacey. Maintenance - I have truly never met a more incompetent, lazy maintenance staff in my entire life. My washer leaked every single time I used it from the time I moved in until I moved out. There was never a time it didn't leak throughout my entire tenancy here. When I first moved in, maintnence was in my unit 3-4x per week "fixing it" but it was never fixed. I was initially told it was a drain line issue the first time they came to fix it (which it was). Ironically, as I began to speak up about why they had been in my unit 3-4x per week with no solution of it being fixed, maintenance began blaming me stating it was a leaking because I "used too much detergent." This was false as I had used the washer in a vacant unit at one point since mine never worked, I used the same amount of detergent and ran 3 loads, and no leaks. They continued to blame me and never fixed it. There was one time my washer had leaked all the way into my bedroom. For reference, the washer is located at the front of each apartment as soon as you walk in. I told Kurt the maintenance guy and he said he didn't believe me since I had cleaned up the water prior to him arriving. The water had leaked into the laundry room door and baseboards and Kurts response was "this wood doesn't mold due to the materials its made of" which I thought was a really strange thing to say as I've never heard of this ever as this isn't physically possible. Both he and the Whirlpool tech told me that for future leaks to not worry about them because the water will evaporate. Yeah, well my entire laundry closet and door ended up molding. BAD. Due to their incompetence. Photos attached. Mind you, I made the entire leasing office very aware of my mold allergy upon move in and even sent them a letter from my doctor stating my allergy to it. The lack of urgency with fixing leaks prior to molding was really insane. They're now charging me for this and won't return my security deposit although I complained about this as soon as it happened and it was never properly fixed by Kurt in maintenance.

The appliances are super cheap. I'm not sure what's wrong with the plumbing, but I've been without…read morehot water multiple times. And the drains have a foul smell. Everything looks nice until you get up close and then you realize it's very cheaply maintained. Office staff is very inconsistent The pools do not accommodate the amount of people that use them. Dog poop is not frequently cleaned up. And if you're looking for a contact High, this would be a good place to get one.

They will tow your car without warning. I live here and pay for parking but one day I come out…read moreafter having Covid and being too sick to move and see that they have towed my car because it was I a spot for guest but!! It doesn't say anywhere that they will tow so how could I have known? If you are a resident they will nickel and dime you with made up charges that like violation they found but offer you very poor proof. Do not move here.

Great location and amazing updated amenities. Spacious floor plans. The staff is very knowledgeable…read moreand friendly!!! A great place to live!

I toured this property and was pleasantly pleased with the layout of the biggest one bedroom…read more Unfortunately, the only one bedroom on the first floor is the actual model. My search continues...

This place is terrible. It's going down the tank very quickly. The hallways stink . The doors to…read morehallways are broke . Pool isn't even available!!!!!! What a dump !!! Rent elsewhere!!!!

I have been a resident of the Central Square since May. Moved from California so did much of my…read moreprocess virtually. The location is great--right in Frisco Square and walking distance to downtown. The building is beautiful and my unit is awesome. The management team is fantastic--Joy is the best. And hands down the maintenance team are the MVPs. Dillon is a rockstar and the team is amazing. I HIGHLY recommend it.

After visiting Origin at Frisco Bridges, I decided that it was definitely the place for me to be!…read more Aby Lindblom is my Leasing Agent, and she is terrific! The rest of the staff in the leasing office is just amazing! The property is beautiful, and the apartment I have selected to call home is exactly what I was looking for! Everyone I met during the leasing process was kind and knowledgeable, and their support in answering all of my questions was stellar. I am impressed by their professionalism, their attention to detail, and the condition of the property, and their wanting to ensure my move to Origin is done well and in the best possible way. I'm looking forward to my soon-to-be move!

Quite is the #1 reason I love the Original at Frisco Bridges. Amenities are great, both in and…read moreoutside of your apartment.

I had apartment 2927 for the last 6 years and was extremely happy with the location. I parked in…read moreattached garage and walked up carpeted stairs, so I never heard my neighbors. I had a huge outdoor wrap around patio, I walked downstairs and right there is the post office, an open field for my dog, and 50 yards away is a salt water pool. All this with no direct afternoon sun, so my electric bills were lower than others. I am sorry I had to leave, because the staff is very obliging, and the maintanence people consistenly showed and fixed all problems quickly. This apartment won't last long, so check it out today.

I posted a comment about residents picking up after their pets..on community post board...I also…read moreasked that workers not leave beer cans lying around. I also mentioned trash all over property...never being picked up....management rejected the post! All posts must be positive! Great example of how we are price gouged! No one wants to be held accountable for the overflowing trash and filth lying around! Please investigate before you move tonight this property!

This is a lovely small and quiet community My child and I…read morehave thrived here and she can walk to and from school. Lovely families and nice people.

Moved on 7/31 and so far very happy with the apartment and property. The location is great and…read moreprovides easy access to shopping and restaurants on Preston Rd, driving access to Dallas North and Sam Rayburn Tollways and the surrounding parks, trails and neighborhood in Chapel Creek are beautiful. For future residents, be warned that the apartment complex has no elevators whatsoever..so moving into a new unit on the 2nd or 3rd floor can be long and stressful! I ended up paying almost double for my movers since it took them so long to transport all of my boxes and furniture! Also for anyone with older or disabled family members, the lack of an elevator should be a big factor in your decision to move here. I would recommend asking a lot of questions before you move in...I was unhappy to find out that the apartment had no coat closet, even though the floor plan online looked like it did. I was never shown a real floorplan, only online images and never confirmed this information with the leasing specialist.