we have been there a year & a half....staff is always helpful and friendly....no complaints. would…read morerent there again.

Roofing & building materials background here - cheap & shoddy work, cheap materials all throughout…read more Nothing "luxury", hurry & finish with the highest profit margin. For a mortgage cost, we have trim too short, cut crooked, cabinets unlevel. Things you must list upon move in, sadly. Anything that could be confused as damage to our brand new unit. My move in list was detailed because of contractor mistakes. Cheap fixtures. Caulking mistakes lead to mildew & retaining water. Painting mistakes. Disgusting hallways where great people spill trash & can't bother to clean after themselves. The parking lot saves space instead of accommodation. It's also a 90 degree layout so it's unsafe, risk mgmt wise. Bad for asthma only because of the dusty construction surrounding. It's the most dusty apt ever though we have pretty good quality windows. Pros- maintenance & janitorial staff are amazing. So friendly & helpful. Great amenities, not just the crappy pool most try to upsell lol. Tons of sitting areas. It's also very well insulated if you stay off the first floor. The employees are great here. I wouldn't mind viewing another unit & see if it's just mine with certain mistakes. Keep in mind the office staff doesn't control low end quality. That would be the builders & corporate owners cutting costs in 2020 when commercials builds had slowed.

Please clean this up, unsanitary and unsafe for people…read more Dead Rat at the pool looks like it's been there for a while.

Absolutely horrible customer service by the leasing team. They aren't helpful when it comes to…read moreresolving issues and they don't prioritize your simple needs that you pay for every month. Dirty unit (staircases are disgusting with spiderwebs and tons of grime and dirt everywhere). Do not recommend this apt at all! Find other housing.

Honestly, I loved this apartment. I moved my stuff in during Aug. 2023 and stayed until last month…read more(03/2026). I recently moved because I got married and needed more space for my wife and our dog. Aside from that, this place was everything my wife and I needed and more. There are a few people who truly made this apartment feel like home: Guy Kohavi - Great Maintenance Assistant with amazing communication and an awesome attitude. He was always a pleasure to talk to and work with when finding solutions to normal wear and tear issues. Britnee Scott - Assistant Property Manager with a really positive attitude who was easy to work with. She made living there seamless. Lisa Smith - A very kind front desk representative who always did her absolute best to answer any question I had. If she didn't have the answer immediately, she would do whatever she could to get me one as soon as possible. Thank you so much to the Watterscape team for everything you did to turn our apartment into a home. I truly appreciate it.

Hello everyone, I'm gonna make this one short. First off, this business is terrible and the…read moremanagement company that runs this place in conjunction with the managers are just freakin terrible. They treat you like you're an idiot and never communicate with you or the other residents about anything. The big thing for me, as my wife works from home and I'm an online gamer is the internet. It is god awful. On and off all times of the day and it just goes down randomly. Takes like a minimum of 4-6 days to come back online, but they assure us we get "white glove" service. Biggest lie out there. Couple more things: Dog poop is everywhere outside so watch were you step. Also, the apartment reeks of weed. Look, for as much as you will be paying, just go somewhere else.

EDIT: After I wrote the below Google review, Melissa Chron finally responded to me and went…read morepersonally check my apartment. She acknowledged the problem but the only thing they offer is the right to break the lease or transfer to another unit without a transfer fee. They do NOT compensate moving costs or provide any sort of rent reduction for the period I have lived in this! I originally transferred from another unit to this one, to get a cheaper rent, and now I NEED TO PAY to get out of this! The stress and trouble of moving is alone too much without any compensation. =========== This apartment complex violates basic living conditions and habitability requirements. I transferred to this unit earlier this Spring from another unit in the same complex; unfortunately, the new space smells of TOBACCO and has a generally old, dusty, and musty odor. I submitted several service requests that were marked as "solved" even though no work was performed. My colleagues have noted my clothes smelling like tobacco, so this issue is severe (I do not smoke and this whole complex is supposed to be smoke-free). I subsequently filed a complaint with the leasing office. While they initially responded professionally on May 19th--stating they would investigate and KEEP ME INFORMED throughout the process--I have heard NOTHING since then, almost 2 months now. Despite my requests for reduced rent until the issue is resolved, and an opportunity to move into a clean unit, my follow-up attempts on May 20, May 29, June 5, June 6, and June 7 went unanswered. After consulting with an attorney and contacting BH Corporate, I reached out to the leasing office again on June 30th. As of now, July 11, 2026, I still have not received a response. I have now been advised to file an official complaint with the City of McKinney, as this unit poses a clear health risk. I am seeking a refund and a habitable living environment. Management is failing to address these issues or meet general habitability standards while continuing to collect rent. I will keep you posted on the outcome of the city complaint. Additionally, the rent here is significantly higher than other complexes in the area, yet the level of accommodation is far from "top-notch." Another thing; while I experienced a rude attitude from certain staff members last year, specifically Jennifer, I would like to give kudos to Grace and Kaili, who have always been helpful and professional.

Dog shit everywhere along with rats and roaches. Astronomical fees that just seem to keep coming…read more This is not luxury living, don't rent here.

Lauren and Dalton are amazing! Lauren showed us our apartment and was thorough and knowledgeable…read more I've waited to write a review to allow time to live here and experience the community. We love living at Alta at the Farm. Expectations regarding parking, reserved spaces, and the rules of the community were clearly communicated several times. I appreciated her kindness and friendliness during our move-in. We've had a few service issues (pest and leak) that were handled promptly. Lauren and Dalton are always a friendly, welcoming face when you enter the office to check your mail or simply walk through. I'm so happy to have found our home at Alta at the Farm. We love the convenience of the HUB across the street and haven't noticed any noise issues from living so close.

My fiance and I went through a situation and the manager Sammie went above and beyond to ensure we…read morewere taken care of. This is how you take care of people and it reflects through all of the staff members. We are truly grateful.

This is my 1st real decent place since I've moved to Texas the buildings are updated and new the…read morecommunity and complex is very clean and updated the community as a whole is peaceful. Whenever there is a issue they fix it and overall the way the staff treats you and management they make sure all your needs are meet and the move is process is very simple fast and the cost of living is well affordable and living here you get special benefits that save you money so thanks Vero for making me feel at home

The property itself is beautiful and has a lot of potential, but our experience living here was…read moreextremely disappointing. Our biggest issue was a roach infestation. We consistently saw multiple roaches in all parts of our apartment every week throughout our time living here, including inside our kitchen cabinets where we kept our dishes. Pest control treated consistently, but the problem was never actually resolved, and management did not take meaningful action to address the underlying issue. Roaches were also regularly visible throughout the community, including in the parking lots and around apartment entrances. There were several dead roaches in the hallway outside of our apartment doors for months and after telling management, they said they clean the hallways consistently, which obviously is not the case. Another major issue was communication with management. We were repeatedly told what we wanted to hear, both in person and over the phone, but promises were rarely followed through. It became very frustrating to continually hear that something would be addressed only for nothing to actually happen. Maintenance was also consistently backed up. We were told that they did not have enough staff to keep up with requests, which is difficult to understand for a property of this size. We had numerous maintenance issues during our stay, but maintenance only came to our apartment twice. We were also charged an $85 carpet-cleaning fee when we moved out, despite leaving the carpet in perfect condition and only living there for five months. The move-out cleaning schedule included with our lease lists carpet cleaning/stain removal at $45 "to estimate," not $85, and the lease states that carpet-cleaning charges apply when carpets are soiled beyond normal wear and tear. We left the apartment extremely clean and in excellent condition, so this charge was particularly frustrating. We actually watched the carpet-cleaner come through and clean the apartments of other residents who were moving out, which made it appear that this is a routine move-out charge rather than something based on the condition of the carpet. One other thing future residents should be aware of is the cost of breaking the lease. The lease includes a buy-out fee equivalent to two months' rent, and our concession addendum states that the full amount of any concessions or discounts received must also be repaid if the lease is terminated early. Definitely read the lease carefully and understand these costs before signing. We would absolutely not recommend living here unless management is able to fix some of these issues.

Lived here for years, new owners horrible, condition of complex going down hill fast. Garbage all…read moreover, grass areas w no grass, pool closed in Sept - May, hot tub broken for a year and now say they won't be fixing it ever. Took 15 days for AC unit to be replaced and still have hole in wall 21 days later, kids on sport court are crazy no supervision , throwing rocks, swearing, people use court 24/7 because no manager here to enforce any of rules. No fire suppression now for last 3 weeks, happens almost yearly which is really amazing. Look elsewhere, Delayne on corner same exact buildings n apts except very well taken care of and run, on site mgr, 2 gyms and pool open year round and sport court put by the street away from the buildings all at same or better price. Many other brand new buildings in the area, you will regret moving in here, there is no mgr that can make any decisions, worst run complex we've ever seen, only reason we aren't moving is we are old.

Lived here for 2 years. This is definitely the best apartment complex in the area. Only complaints…read morethat have been somewhat valid as I scrolled through reviews are those complaining about footsteps and doors, which clearly if they think, that they never lived underneath someone. Any noise is minimal, and quieter than any other complex I toured or lived in. As long as you are respectful and realistic with management (many people do not handle interactions with managers well) they are EXTREMELY helpful and friendly. Best management, best views, so many trees, and kind maintenance team. It earned its 5 stars.

So far we're loving it! Management and the leasing team is very professional and helpful. Kathryn…read moreis the property manger and she helped us finalize our lease. We cant speak enough about her! Any issue we've had has gotten addressed immediately. Maintenance is very speedy when it comes to work orders. The only flaw we have noticed is the walls... They are pretty thin so we hear every conversation that goes on. We can't complain a whole lot, if we wanted a sound proof place then we should have gotten a house. :)

Love where I live. I highly recommend this complex to anyone. They're great here and really take…read morethings seriously. Affordable rent and the office team are gems. :)

I have lived here for 7 years, and love it!! We have a new management team that has come to us…read moreduring these trying times, and have done a wonderful job!! They are friendly, efficient and very kind!! And our maintenance team Michael and Jonathon have done a phenomenal job of keeping the property in great condition! Thank you guys so much for making this a great place to live!!!

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