If you're considering renting here, don't. This place is a disaster. Here's why:
1. They Steal Your Money
We moved out three months ago, and Valiant Residential still hasn't returned our security deposit. We provided our forwarding address on move-out day and have spent months chasing them down. Despite endless emails and voicemails, we've received zero response. When we finally got through, they said they "don't know" when it will be resolved. We even sent proof of our original deposit payment, and still--nothing. No excuse, no timeline--just silence. At this point, it's clear they have no intention of returning our money.
2. Nonstop Noise from Nearby Club
A club next to the complex blasts deafening music Thursday-Sunday until 2:30 AM. Even though we lived on the northwest side of the building, the noise was so loud, sleep was impossible. If you value peace and quiet, stay far away from here.
3. Security Is Subpar
Security at this complex is virtually nonexistent. We caught people on our Ring cameras door-checking our unit, attempting to see if it was unlocked. Additionally, doors to the building were constantly propped open, allowing unrestricted access to anyone. Management did nothing to address these issues, leaving residents unsafe.
4. Constant False Fire Alarms
The fire alarms go off frequently, sometimes past midnight, waking us up for no reason. Management does nothing to fix the issue, so expect random sleep disruptions at all hours.
5. Horrible Trash System
The valet trash service is a disaster. Pickup was inconsistent and often nonexistent, leaving stains and odors in the hallways and stairwells. Then, they randomly changed pickup to 11 AM, meaning you had to put your trash out between 10 AM and 12 PM or risk a fine. This was impossible for anyone with a job. Worse yet, on weekends, there were no trash bins available at all, so residents were forced to keep garbage inside their apartments.
6. Useless Amenities
The pool was closed for most of the summer due to constant "maintenance issues." The BBQ grills were also unusable anytime the pool was down, which was almost always.
7. Management Is Incompetent and Unresponsive
They promised window cleaning twice a year--never happened. In units like A5, where windows don't even open, this meant staring through dirty windows for a year. We also requested pest control multiple times--no one ever showed up. On top of that, the hallways constantly reeked of weed, but management didn't care.
8. Not Worth the Money
This is, without a doubt, the worst apartment complex we've ever lived in. It's loud, dirty, mismanaged, and falling apart. We've lived in other apartments nearby that were much better maintained, quieter, and professionally run.
Find somewhere else before you make the mistake of renting here. read more