Jacqueline & Tim were accommodating, flexible, and informative throughout each and every tour,…read moreconversation, and application question. While the location & building are lovely, having both as the 'go-to' organizers of operations was vital in my decision to move from CA to this location. Both were helpful and kind... but not because it was their job, but instead, you could tell it was simply their true character. Both deserve raises, promotions, and kudos from management. And I say that as a future tenant who submitted their application today.

Excellent place to live. Property management is amazing and quick to respond to all your needs…read more Maintenance is on it! Very family friendly and convenient place to live. They always have a fun event happening in the community. Definitely recommend this as a wonderful place to call home.

Beautiful property! Cant wait to call this home. The leasing agents were stellar and property…read moregrounds are nicely kept.

Thanks to Von for helping my mom get her appt reserved. Easy process and Von is such an amazing…read moreemployee. Kinstead is lucky to have her.

Honestly, I loved this apartment. I moved my stuff in during Aug. 2023 and stayed until last month…read more(03/2026). I recently moved because I got married and needed more space for my wife and our dog. Aside from that, this place was everything my wife and I needed and more. There are a few people who truly made this apartment feel like home: Guy Kohavi - Great Maintenance Assistant with amazing communication and an awesome attitude. He was always a pleasure to talk to and work with when finding solutions to normal wear and tear issues. Britnee Scott - Assistant Property Manager with a really positive attitude who was easy to work with. She made living there seamless. Lisa Smith - A very kind front desk representative who always did her absolute best to answer any question I had. If she didn't have the answer immediately, she would do whatever she could to get me one as soon as possible. Thank you so much to the Watterscape team for everything you did to turn our apartment into a home. I truly appreciate it.

Hello everyone, I'm gonna make this one short. First off, this business is terrible and the…read moremanagement company that runs this place in conjunction with the managers are just freakin terrible. They treat you like you're an idiot and never communicate with you or the other residents about anything. The big thing for me, as my wife works from home and I'm an online gamer is the internet. It is god awful. On and off all times of the day and it just goes down randomly. Takes like a minimum of 4-6 days to come back online, but they assure us we get "white glove" service. Biggest lie out there. Couple more things: Dog poop is everywhere outside so watch were you step. Also, the apartment reeks of weed. Look, for as much as you will be paying, just go somewhere else.

5 stars because my fiancé proposed here but really it's a beautiful place! Peaceful but some days…read moreare really busy with people trying to get photo shouts for prom, quinces, engagements(like us) but it's understandable because again, it's really pretty. Free to get in and they have a few restaurants in there which are decent. Overall it's good vibes.

Beautiful for taking pictures!! Whether for just cause photos or for prom, it's so beautiful!! Love…read morelove love and will be coming back!

One reason I love living here is the staff. Our maintenance…read moreman (Arturo) goes above and beyond and he can fix anything ! He is definitely one of the many reasons to live here!

We have lived in numerous apartments over our lifetime, and Oakhaven Apartments is by far the best…read morecommunity we have ever lived in! It is quiet, maintenance is quick and thorough (thank you, Artero), and Cindy and Alex are a joy to work with on any issues, including signing a lease, transferring a lease, etc. We hope to be here for MANY years to come!!!

I went to look at these apartments and the first impression was absolutely wonderful. I met Sophia…read more She's now my leasing agent. I'm gonna sign up because of her and of course the apartments are beautiful. Very well kept up warm and inviting. Floor plants are great. I am going to make this my home. For all the reviews you have don't take their word for it. Come see it because I feel that seeing is believing.

DO NOT MOVE HERE. I was literally counting down the days until our lease ended. Living here felt…read morefilthy, unsafe, and completely unacceptable. We dealt with RATS roaches, disgusting overflowing trash, yellow/brown water, package theft, and constant issues that management failed to meaningfully resolve. We had rats throughout the property--including one on our THIRD-FLOOR BALCONY. Our water repeatedly came from the faucets discolored. Packages were stolen, and I was even mistakenly given access to parcel lockers containing other residents' packages, which seriously concerned me about their security system. The overall environment became increasingly chaotic. A child repeatedly donkey-kicked our front door for absolutely no reason. Evicted residents' belongings would be dumped throughout common areas, sometimes making the property look like a junkyard. Trash would overflow and sit there looking disgusting. Even four months after moving out, I was contacted about packages delivered there, only to learn items had been stolen despite the packages reportedly being kept in a locked office area. And don't expect management to save the day. In my experience, Allee, Melissa and now Megan and Sophia, were incredibly unhelpful. Lydia does the best she can under a deeply failed system! So many lies are told. Problems were passed around instead of resolved. I have photos/videos documenting several of these issues. Pests. Filthy common areas. Questionable water. Theft concerns. Poor security. Unresponsive management. BEWARE. I would never live here again.

I lived here for a few years, and loved every bit of it! it's a great, beautiful and spacious…read morecommunity with awesome amenities.

Such a great place to live! The community is clean, peaceful, and very family-friendly. The…read moremanagement team is kind, professional, and always quick to respond. Any maintenance request is handled promptly, and they genuinely make an effort to make sure everything is taken care of. The neighborhood is also beautiful and welcoming. Overall, a very comfortable place to call home and definitely a community I would recommend!

I would not recommend this place for a senior. The reasons why are listed below…read more The entire area is under construction with 200+ apartments with more planned. The noise, dirt and traffic will only increase when the newer apartment complexes are completed. The town center is within walking distance and has some businesses and restaurants but much of the retail are shuttered and in disrepair. Overture Fairview apartments have some structural problems with cracks, sloping floors, patio doors that do not close and need frequent adjustments. The price paid for rent is not worth the amenities. The pool and spa are frequently closed for repairs and need a regular cleaning. The elevators and secure gates have been unreliable but are better lately The outside doors don't all close securely. There are stairs at many entrances making it difficult to carry in groceries. Covered parking at the complex has become expensive and residents park at nearby hotel and office lots. Overture staff has cut promised community activities - generally at the last minute. Communications from staff can be disrespectful and degrading. There is an active resident committee that runs some activities which is a plus. As new senior communities are completed in the area, there are many residents leaving for better accommodations. If you are in a scooter or walker, unfortunately there are residents who will shame you for using the elevator and "being in the way". Please be aware that there is a segment of the residents who love Overture Fairview. They will post overly positive reviews to offset the negatives. Hopefully this review will at show the issues that may lead to an informed decision. Again I would not recommend this location for a senior who is looking for a nice, quiet, secure, accessible home.

Overall the facility is nice. Today I did witness an event that was concerning. On Fridays the…read morefacility has a free continental breakfast. It's advertised in all brochures as being from 9 -10am. This morning it started around 910. It was complete by 9:36 and when residents asked why it didn't go to 10, they were told by the manager that not many people come down after 9:30 and we just can't afford to have people sitting here doing nothing with the remainder of the time. A few residents said you could just leave the food out so you don't have to be present for the entire time, the manager essentially said to them, we can't trust you because you would steal everything.

I love this apartment complex! The front office is amazing. Michelle is very friendly and helpful…read moreand made the move-in process easy. The mature landscaping is well maintained and the layout of the grounds makes it enjoyable and dog friendly. The experienced maintenance crew is very responsive. There is lots of reserved covered parking and at $25 per space is quite affordable. I was surprised at the convenience of the location with everything very close - from shopping, gym, pet supplies, banking, post office, gas, fast food, restaurants, auto maintenance, etc.

We moved from out-of-state to Greenhaven and all I can say is that it was such an easy process…read more We've been here a little over a month. Amanda & Michelle in the leasing office are so friendly and so responsive! They were able to accommodate an early move-in for us when schedules changed on our end. Since then, they are always so helpful when we chat with them if we have a question or need to stop by the office to grab a package. The same responsiveness and friendliness goes for the maintenance team. When we first moved in, Pete and the team made sure that everything was working properly. Any issue we've had since (very few and minor) they have been on it typically same day or within a day. The apartment and complex are beautiful and quiet for the most part! The gym and pool are amazing and clean. Also love our outdoor seating areas. We have reserved parking, so have no issues on that end. We'll often see many residents doing laps or out on their balconies. Friendly community! They host holiday events too which is so nice. I will say neighbors might get noisy once in a while but it never lasts long! Overall, Greenhaven has been a great place to call home.

My son is a resident of this apartment complex. He has been a resident for over two years and says…read morehe really likes the apartment unit he is in. His apartment is spacious, has high ceilings and a wall of large windows that provide natural light during the daytime. The unit is equipped with a washer and dryer, built in entryway cabinets with a hall tree, and a wine fridge. The secondary bedroom has a large walk in closet and the bathroom has plenty of storage space. The kitchen has ample cabinetry and counter space for meal prep. The unit also has wood like flooring and stainless steel appliances. The master bedroom is roomy and has dual sinks and a large walk in shower. Waterford has many amenities such as two pools, two gyms, two game rooms, two meditation rooms, and two lounge areas equipped with coffee/hot chocolate machines. They have various monthly events such as breakfast tacos, bagels for brunch, and pool parties to name a few. The leasing agents are very attentive and any items that are broken are promptly repaired. Barbara is the leasing agent he has the most contact with and he says she is amazing at setting up events for the residents. In addition, he said having the Frisco Fresh Market close and open on Saturdays and Sundays is very convenient for him to visit for groceries and the like. He enjoys being close to downtown Frisco to be able to participate in the different events hosted at the soccer stadium and in Frisco Square. I wrote this review based on his experience with Waterford and the brief encounters I have had with the staff when I visit him. Overall he says he enjoys living there because of all of the events and activities. He higher recommends Waterford for individuals looking for a luxury apartment with awesome amenities and ambiance and one that is close to coffee shops, sporting venues, shopping and restaurants.

Went to visit the property in April. My wife and I loved everything about the property and had…read moretoured multiple apartments prior to touring Waterford. Let me just say this, none of the other properties we visited had anything on this property. No competition at all. We signed our lease a day after touring with Barbara. We were skeptical just like many other people are I'm sure when looking for a new place to live. But Barbara was amazing, there are plenty of reviews talking about how great she is. She exceeded all of our expectations and was the most personable person ever. She made us feel so much more comfortable; especially considering the fact that my wife and I are new to Texas in general. Thank you Barbara! 10/10 would recommend considering Waterford to be your next home and would recommend touring with Barbara.