I am amazed! This place is awesome! It's better than a typical extended stay! You get a full…read moreapartment. We were moving from San Diego Ca to Dallas. Our apartment wasn't ready to move in yet. So we found Water walk on google/ apartments .com. You can choose 1,2,3 bedroom brand new modern apartment. Either for an extended stay or permanently. The main difference is the customer service, the above and beyond attitude they have which makes you feel so welcome! Amy was the person at the desk who greeted us with such open arms and personality! Super friendly, great honest smile, she created a very memorable experience as we were checking in! She made sure that we were able to get the best pricing available in a fast , courteous, efficient way possible! We love Amy and will always remember how awesome she is!!! The customer service from every single staff member is extremely above and beyond! When they see you, they don't go without greeting you, asking if everything is good? How was last nights stay? Is there anything you need or have questions about? They don't go without wanting to make your stay everything you don't expect!!! I know because I've been in customer service for all my career! It's hard to find even the slightest smile and acknowledgement from employees these days and their kindness and service is a real breath of fresh air! Definitely appreciated since we were moving and everyone knows the stress and aggravation of moving! This place looks as nice as most hotels and apartment complexes! Don't get me wrong it's not the Grand Hotel but it feels like a home you'd like to spend many nights in. Although it's an extended stay, they treat you as if you are VIP in the Grand Hotel. It's your apartment for the time of your stay, you can request room services or you don't. They provide a full kitchen (full sized fridge, oven/stove, microwave, toaster, coffee pot, utensils, glasses, wine glasses, dinnerware, cutlery, trash bags, rolls of paper towels) full nice bedroom with storage, full bathroom with some storage, also a full washer and dryer in each unit! Dining table, couch, chair, rugs, art, lamps. Very comfortable! Pool! Computer to use and a great complimentary self serve coffee bar! With a 3 night stay they off you free grocery delivery (you are issued credits you apply to groceries from Albertsons through their website) it was very convenient as it came the very next morning! We are very easygoing and understand that others that may be staying can be very disrespectful no mater where you are. It's easy to overlook those kind of jerks when you have a place like this to come home to and everyone that works there is phenomenal!! I will definitely suggest this place to everyone I know who will be traveling and in need of a great place to call home for a while!!

Waterwalk has been absolutely wonderful! They provide plenty of dishes, cups, etcetera. They even…read moregave some pods for the dishwasher! Everything in the room was high quality as well, granite countertops and comfortable mattress, with many other wonderful features. For example, they put classical music on the TVs when you first walk into the room. The TVs are awesome as well! My friend and I played switch the day I checked in. Everything was easy to setup and very accessible. Best part about the room has to be how large it is. It easily has as much square footage as a single bedroom apartment. The staff are extremely helpful and super friendly. The whole hotel is very modern and new. The rates are very good value and I highly recommend giving them a shot. They even have reduced rates for stays longer than a week!

This place is beyond bad. We are currently investigating the Lakefront Villas for several things…read moreincluding: credit theft, mold and health issues, and improper oversight. The front manager (name starts with an S) will also be held liable in addition to the owners of the complex. We have reports for the Ciry of Richardson health and sanitization department and will be contacting the MEDIA for an upcoming public interview of the tenants and also their own further investigation. Stay tuned!

We love this property. Wonderful staff, beautifully appointed apartments and terrific location! We…read morewould recommend these apartments to anyone looking for a great place to call home in DFW.

Living at The Flats at Palisades has been a good experience. The apartments are clean and modern,…read moreand the leasing office is easy to work with and responsive. It's a good and the location is good.

they took my fee then i cancelled it at 12:00 at 4 :00 they said they were returning my refund…read more Later they stated it was iver 24 hours,, Yeah since they looked at it maybe but NO WAY was it over 24 hours real time.. i want the fee returned

There's a guy who works in the front office don't know his name but he sits in a room on the far…read moreright not black but darker skin tone. when you enter the building. A delivery driver told me he felt uncomfortable with him while delivering my couch said that the guy asked him to spy on me to see if I had any pets, also he took my package one day and claimed he kept it because it had someone else's name on it and protocol was to hold the package if it didn't have the primary's residents name on it. He then used this to accuse me of having another resident living in my apartment and tried to charge me. (I live alone). I feel highly uncomfortable and feel watched. Honestly ruined my whole experience here.

Pros: Free parking space…read more Beautiful leasing office and lobby. Amenities include gym/business office. Cons: Lost packages due to the packages are piled in mail room... neighbour can easily take away ur package without being tracked.

Pre move-in: Received a tour from Blake after looking through the other apartments in the area. He…read moredid a phenomenal job selling me on a beautiful apartment with everything I needed! Their friendly service and location made it an ideal place for me to move to. Post move-in: Though this is my first week living here, I can say that many of the neighbors are friendly. Though the halls between apartments need some cleaning (due to trash and accidents from pets), a majority of the residental areas are clean. I think this will come in time as more residents move in. Maintenance Team: I can't remember the name of the individual who assisted me but I was extremely gracious that he was able to help ASAP despite putting a request the night before. He was friendly like a lot of the workers here at Alta SC. Overall: The people in our community really make a difference! Customer service is second to none.

After looking at other apartments around the area, I scheduled a tour with Katlyn (Alta Spring…read moreCreek) who from the start, was very nice and accommodating. Once I settled on a unit she was "on point"with everything being setup appropriately. On 02/01 I had an issue with my checking account on the renters app. Soon after I notified the property management team via email, I was contacted by Kelly, who understood every detail regarding the processing issue and even reached out to the app IT team. We managed to get everything sorted out in order to avoid any late charges. I really appreciate Katlyn and Kelly for following up, being responsive and awesome customer service! Thank you

This community started out as a great place to live. It felt like a home to us. During the past 2…read moreyears with management changes we have been misled several times. We were told we could have a gas grill at first which I agree the office leasing assistant misinformed us but then we were told we could have an electric grill. Even the current manager at that time had one. We received a lease violation for using ours without any correspondence from the office which is a big issue with the current management group. We were told we could not use a electric grill because the City Fire Marshall said it was not permitted. I called the City office and was told that he did not say that and as long as it was 10ft from garage you would use it in the city. Now we are told that it is a Cortland thing...Ok fine...we use the grills around the pool areas that may or may not be locked or may or may not be out of propane. Again lack of communication from office. We have lived her for going on almost 4 and half years. We enjoy the outdoors so we hang out in our garage and watch football, play darts etc...and sometimes have friends over. We just recently received another lease violation staying that we cannot use our garage except for storing vehicles or storage. We did see that in our lease but no one has ever not let us do this. In fact I have always been able to use the garage for whatever we wanted. We are very respectful of our neighbors and have had the same ones for years with exception to one. They have even come over from time to time. We shut everything down or lower the volume at 10:00.... I feel uncomfortable with the situation we are being handed. I feel like we are being confined to the inside of our apartment. I have walked about and see flags handing from patios (that we were told we had to take ours down couple years back)...vehicles over fire lane that we were told you would be towed....even a pool table in a garage where that resident hangs out with friends. I feel like the rules do not apply to everyone. This is a non smoking community and if you walk around you see and smell cigarette smoke and marijuana... If the office would walk the community like I would if I was management they would see these things. In the summer, I cannot count how many times the restrooms have been locked at phase 2 pool. They should be open for the residents to use to keep the pools clean. The phase 1 pool in order to use that restroom you have to go through a coded door to the gym tracking water through there. We used to be able to use the outside door. I really did love living here and even referred people here. It was once a great place to live. I want to stay here but not sure I feel comfortable. I know that there has been a company that has acquired the property and if that is true would love to see what they can due to make the community great again. I want to feel like they care! One last thing----The maintenance team is TOP NOTCH!!!!!!! They are the best maintenance team I have ever had!! Very disappointed resident...

This is probably the longest review I have ever written…read more I have lived here in the past back in 2019, I enjoyed the community so much that I came back. It's safe, peaceful, and quiet for my family and I. I love the location because I have access to both major highways. However, I was a little hesitant because what I use to pay compared to what I currently pay for the same floor plan is pretty crazy, but seems normal with the market. Everything have been renovated since and I do have an attached garage with a yard. I could have went to a cheaper property. What really won me over was Layne and Georgia. I suddenly had to move and been to so many properties. The quality service and the treatment I received was beyond amazing and was consistent . The apartment was ready, but need some tweaks here and there. The office and the maintenance team were so quick and on it. I submitted my requests one night & the maintenance crew were already working on my requests the next morning. I spoke to Manny and he was so nice and informative. I'm pretty confident that I made the right decision choosing prairie creek as my home.

Kelly is phenomenal when issues arise she handles them professionally and efficiently. If Kelly's…read moreleadership was not present at this property I would not still be a resident as managment of her qaulity and skill are in low supply. She puts effort fourth to communicate and follow up on issues. I do still need my ac ducts cleaned btw I was told by a maintenance tech I was placed on a list but was never updated after that over 2 months ago. I digress Kelly is a genuine and firm lady with exceptional customer service skills.

Free reserve parking and plenty of parking for visitors. Come with washer and dryer. Quiet and…read moreprivate. Only drawback is it is old design.

I love living here! Very clean environment. The current leasing office team Omar, Jared, and Lukus…read more is the best. I highly recommend this living environment for its great staff, location, and cleanliness.

AVOID THIS PROPERTY AT ALL COSTS: Unethical Billing & Pest Infestation…read more I lived at The Lyla Apartments in Richardson, TX, until January 2025. We terminated our lease early by agreement due to severe cockroach infestations and chemical exposure that made our home uninhabitable and hospitalized our dog. Upon move‑out, I received a final account statement from our previous property manager showing $176.12 owed. Months later, the new manager, Precious, fabricated a revised statement adding over $1,700 in false "insufficient notice" fees and sent it to collections, damaging my credit. I have both statements in writing and proof of the agreement. Despite providing this to management, they refused to correct the error. Renters, be warned: this property does not take accountability and will alter your charges after you leave.

After one year in Camden Buckingham, this place still the top1 experience for my family. Everyone…read morein office are wonderful!!! Have to moving to another city this week, otherwise we will definitely staying!!! Perfect place, friendly people. Stephanie took us a tour and she is extremely professional and nice! Peter is very quick response if you have any problem to ask by email. The Camden office is running very professional and kind. I have to say that's what I never had before. Because of them, really make me have a wonderful experience in here. No worry about to ask questions and deal with problems!

Been a tenant for over 15 years and they are trying to raise the rent $200 more than they are…read moreadvertising to new tenants on their website !! So sleazy!!!!!