This not good company. Owner is very rude and not fair…read more Office spells bad Call Servpro, much better!

We had a roof leak right before another snowstorm and right before the holidays. When I called…read morePuroClean, they were very responsive and professional. We worked with Jonathan as our project manager, and he was arguably the most helpful person in the entire process. He was able to coordinate between multiple vendors, especially after we had an unexpected positive result for asbestos come from a ceiling sample, which required that we also bring on an asbestos abatement company in addition to PuroClean and the construction company who did the rebuild. Many thanks for Jonathan and PuroClean for all of their help and making this headache of a process easier.

Nevada Western Construction remodeled my entire kitchen! They were very friendly and respectful of…read moremy home. Drew always answers his phone and made sure I was happy with every detail. They will be remodeling my bathroom next! Highly recommend this contractor.

Drew and his crew (especially Jason) did an amazing job remodeling our kitchen and living area…read more High quality result. Knowledgeable. Professional. Responsive to our needs and requests. Kept us informed when this old house had unexpected underlying quirks and gave great suggestions on modifications to our plan to make it better than we hoped for. Price was reasonable.

I had them come out and look at my crawlspace for a vapor barrier replacement and general…read moreinspection. Came out same day to look at space and gave me a bid. Work was done a few days later. Really pleased with this company.

This IS the company you want to do business with. Nancy has spent lots of time getting us used to…read morethe level of service we could expect if we ever needed them. Recently I had a smaller issue that I just needed a second opinion or a bit of guidance on. I emailed Nancy and she put me in touch with a true professional named Jacob who listened intently and gave great advice. This personal touch mixed with ultimate professionalism says everything to me. While customer service seems to be a thing of the past in quite a few industries, this company is still going above and beyond. I followed up with Andrew the owner to thank him for having high standards and an excellent team. WTG!

He did an excellent job, cleaning out the air ducts in my house…read moreI'm pretty sure they had never ever been clean before, so it was weirdly satisfying to hear all of the evil being removed as it all got sucked out of the vent The air from the vents has smelled fresher ever since

Coit did an excellent job cleaning our carpets and upholstery after we found mice droppings all…read moreover our condo. Mark was very responsive and easy to deal with. The best part is they were available on very short notice as we needed to get the place cleaned out before winter break.

These guys were very professional kept me updated on everything they did. When I needed additional…read moretesting and work done, they handled everything. I highly recommend them to get the job done. Thank you, Kris .

From the owner: 911 Restoration of Carson City is a full-scale water damage cleanup restoration company offering…read moreyou peace of mind after a disaster. We provide water damage restoration, sanitization, mold removal, fire & smoke damage, reconstruction and everything in between with 24/7 availability. Take precautionary actions during the coronavirus. Our techs are trained to sanitize and clean your property with disinfection solutions and follow CDC and EPA protocols. Disasters can happen anytime due to pipe bursts, flood damage, roof leaks, storm damage or other water damage-related emergencies. Fortunately, our IICRC-certified techs will rapidly respond within 45 minutes to handle any water related emergency and help minimize damage.

We recently completed a full home remodel with this contractor, and I truly cannot recommend them…read morehighly enough. From start to finish, their communication was exceptional--they kept us informed every step of the way, were always responsive, and made sure we felt confident and comfortable throughout the entire process. Their attention to detail and thoroughness really stood out. Every aspect of the project was handled with care and precision, and they consistently went above and beyond to ensure everything was done right. They were also incredibly prompt and reliable, sticking to timelines and showing up exactly when they said they would--something that is so valuable during a major renovation. Most importantly, the quality of their work is outstanding. Our home has been completely transformed, and the craftsmanship is evident in every room. It's clear they take great pride in what they do. If you're looking for a contractor who is professional, trustworthy, and delivers beautiful, high-quality results, this is the team you want. We are beyond pleased with the outcome and would absolutely work with them again!!

Working with Jeff was a pleasure! Professional, and knowledgeable and able to navigate the…read morepermitting process and required local ordinances that had to be met during the reconstruction processes. He helped interior South Lake Tahoe cabin remodel become a reality. We shared our ideas, and provided our budget. He was very good at working with us with suggestions and idea to keep us on budget. When unforeseen issues arose, he was quick to update us on the situation and offered solutions to remedy some of the antiquated and typical 1970's era construction. Also nice was the designed that Jeff had us work with provided us with wonderful "artist rendering" CAD designs so we could visualize ours -- and his ideas and suggestions. We would absolutely hire him again for our future projects. -Mike & Cynthia.

Two nice young men came to clean out the dryer vent in my new home. It was really plugged and…read moreneeded professionals to clean since it vented out the roof. No extra charges to move the dryer out and back in. They had a special going so I figured I would give them a try. They came equipped to do the job and it only took half and hour. Then even gave us a chance to run to get a new dryer vent hose and they put it on. The other one was crimped bad and so the dryer was not getting much airflow. Glad we got it cleaned out and we saw a photo of the clean vent. With lint in the vent or hose you can get a fire. I would recommend this company. They do a lot of other cleaning and restoration work. I only tried them for the dryer vent cleaning but would try them again on other jobs. Give them a call.

From the owner: Experience unparalleled cleaning and restoration services with Voda Cleaning & Restoration of Reno…read moreand Carson City! As your trusted partner in residential and commercial cleaning, we offer a comprehensive range of services to ensure your spaces are spotless and revitalized. With over a decade of experience, our certified technicians excel in carpet cleaning, tile and grout cleaning, upholstery cleaning, and air duct cleaning. We stand out for our exceptional water damage restoration, fire and smoke damage restoration, storm damage recovery, and mold remediation services, all available 24/7. Customer satisfaction is our top priority. We use eco-friendly, non-toxic cleaning methods to ensure the safety of your family, employees, and customers. Our rigorous attention to detail means you can trust us to restore your home or business to its original beauty. Choose Voda Cleaning & Restoration for a seamless, sophisticated experience. From precise appointment windows to meticulous service delivery, we offer peace of mind and impressive results. Reach out today for a free consultation and let us be your knowledgeable sidekick in maintaining a healthy, clean, and inviting environment. Whether tackling stubborn odors or enhancing indoor air quality, Voda Cleaning and Restoration is here to transform your space and offer a 100% Satisfaction guarantee. Contact us now!

These guys were amazing. My toilet supply line cracked, which caused gushing water for 2 hours…read moreresulting in floor and wall damage. Kirby and his team showed up immediately and were amazing, polite, and compassionate. Kirby did a great job of explaining all the processes to me, asking questions about my belongings while they packed up my belongings and were friendly and conscientious with my cats. It took the crew a day to pack up 2 bedrooms, including a master and the ensuite bathroom, including the walk-in closet. The crew returned, led by Trey, to start demo, which was completed in a very efficient manner (under 2 days). The gentlemen were very polite and left my house as clean as it could be in the situation. The ServPro team made a hellacious experience lovely. I hope I never have to use them again, but if I do, I will not hesitate to call them. I will recommend them again and again. I can't say anything about the price because my insurance covered it, but based on the work they did, and the amount of time they did it in, I would say it was definitely worth it.

This is an update from my last review n ServPro. What a JOKE! We've had to hire a lawyer to handle…read moreour issues with them. By law they have to share their insurance information with us and they have completely denied us access to that information. Shades company! Don't hire them they lie!! Horrible experience and horrible customer service.

On my initial phone call to owner Zach, I was immediately impressed with his professionalism and…read moreresponsiveness. My first call went to voicemail, and he returned my call while I was leaving a voicemail message. On March 24, 2026, Zach and Craig came to our 1850 sf home to clean all the carpeting. They arrived on time and got right to work, bringing in their equipment carefully and putting corner guards in place throughout the house. One of the first things I noticed was the pleasant scent - it is very light and does not smell like chemicals. My usual preference is for no scent, but I found myself preferring this delicate scent. They were efficient and quick (but not too quick!), and the carpets looked very clean when they were through. The price is one of the most reasonable I have found in Reno and includes a military discount (thank you, Zach, for your patriotism!). Fresh Start is fairly new to our area, but not new to the business of cleaning flooring. We look forward to trying their tile cleaning service next. If you need your carpets cleaned, I feel confident recommending Fresh Start Carpet Care.

The owner was very responsive and polite. He took care while cleaning our carpets. I got quotes…read morefrom a handful of cleaners in the area and they were all pretty much the same. Our carpets came out great. They were in good shape before so I can't comment on stain removal or things like that. They came in at 8am and the carpets were mostly dry within 12 hrs. They will be our go to going forward