January and her team have been doing an exceptional job at my Airbnb rental. Very professional and…read morealways goes above and beyond. They are very proactive and always plan ahead to make sure every turnover is to perfection for our guests. Highly recommend them for all your vacation rental cleaning. Clear communication and always take before and after pictures for every cleaning too. Very happy with their services.

January has been cleaning my house for the last couple years. She always does such an amazing job,…read morepaying attention to every little detail& she never misses anything. I look forward to coming home after she's been in my house because it always looks so incredible. I will continue to use her for the rest of my life. Absolutely amazing at what she does.

WOW, What a great job Rosie and her team did in my gym…read more Everyone knows how dirty and nasty a gym can get if not kept clean on a regular basis. Well as a business owner there are a lot of matters that can come up at any time that I have to take care of which means less cleaning on my part. Rosie came in to my gym to offer her business, I have tried other cleaning services in the past but nobody did it as good as me so I was hesitant at first but still gave her a chance to prove herself. I am so glad that I did because she does a better job then me and not by a little bit!!! Thank you so much ROSIE EMERALD CLEANING SERVICE. P.S. They come and clean my gym at 4am...so when I get there in the morning my gym is already clean so I can focus on business matters instead of cleaning a bathroom. On a scale of 1-10 Rosie is an 11

Rosie and her staff did an excellent job. Our painter had not cleaned anything after sanding all…read moreour woodwork in the house. Consequently, the entire house was covered with a thin coat of dust, closets and all. Rosie came in took a look and checked out a few places and they all got started. I thought this cleaning would take an entire day. But they were finished in four hours and everything was sparkling clean. And they went out of their way to make sure everything was to our satisfaction. Thanks so much to all three of you for being so professional.

**Editing to add that Kristina's cleaning got us our full deposit back!!…read more Kristina did a great job doing our move out clean. It was so nice to not worry about cleaning our place while we were moving. I can't believe how clean she got our shower and the grout! I think it was cleaner than when we moved into that place! Kristina is a pleasure to work with and was a great communicator.

I recently purchased a home in South Lake Tahoe, it was a rental & the previous owner left it as…read moreis. I called Kristina & she was up for the challenge. Her bid was reasonable, especially considering the task at hand. She was able to complete the job in 2 visits, which is remarkable considering the size of the home & how unkempt it was. I cannot say enough positive things about Heavenly Housekeeping.

Camille and her team have been cleaning for us for years now and it's always wonderful to come up…read moreto a perfectly clean place. Thank you Camille!!! :)

Hey Camille-- why have you declined my request of reimbursing $200 as you had agreed?? That's…read moreactually nothing compare to what it should be-- I actually did not want to make a bigger deal of it and just move on after everything that wasn't cleaned/done-- dirty floors, stove, brand new tea kettle uncleared, no bathroom or kitchen dish mats, stained hand towels, dirty duvets, dirty sheets/glitter under sheets, stove not clean, old sticky big spot of greasy stains in oven, wet/water puddle in dishes in cabinets just to name a few? Is this really the kind of service you've become? Very disappointing. " was my latest text to the owner. The response was "I don't appreciate you belittling me"... not belittling but disappointed that everything I've listed that wasn't cleaned and then you petty over $150-$200 for several dirty uncleaned units is sad. After all this, I was told my multiple units of townhomes of approx. 800 sqft was not worth her time of $155-$165 per units each time while another business just gladly wanted my business. And that other business has well over 20+ excellent reviews/referrals and they're cheaper, lucky for me. Mine you, this is for frequent cleaning, not deep cleaning. Camille says because they have to do linens is why she charged me this much and says she pays a living wage to her cleaners which I was all for it. Well, she knew she wasn't going to be earning my business any longer. I was really embarrassed and actually ashamed for her. This is all she can say when you get caught red handed not knowing that the owner is actually the guest checking in? Saying she has more business and that she gets paid more, after I've given her 6 months of business and hardly any complaints from me. Unfortunately, I shouldn't have been too nice and the cleaners got away with not cleaning thoroughly/cutting corners. I had to trust them, I live out of town and only come in once in and awhile (but now I've learned, I have cameras in front). At some point, I actually believed her more than my guests sometimes when they complained about certain uncleanliness-- gave them the benefit of the doubt-- yes, I now realize I was too trustworthy = idiot me. Now I know I was wrong since I see clearly with my own 2 eyes when I checked into 2 of the units myself and it was dirty (see attached the pictures). I still did not intend to write this but because this owner is strictly about money, lying/not trustworthy and not about quality of service/integrity, I felt obligated to write about my experiences. Finding a good cleaning company with I integrity and trustworthy is hard. Unfortunately, the previous one I used moved away that had the good cleaner. I'm just overwhelmingly disappointed how this all unfold to the very end. I've really witnessed how petty this business owner is and how she handles her clients. It's quite VERY disappointing as all I want was a clean place to go to myself, the owner and she barely apologize and instead says she didn't know what happened??? I guess that's what you say when you get caught and don't know what else to say. Believe it or not, How do you not take responsibility for it and profusely apologize no matter what you know or not, the place was not even vacuumed! As a customer-- I just expected to walk into a clean place since I'm only there for a quick couple of nights. It's too late for the cleaners to come and distract/ intrude into my family time, especially when you just check in late at night. Later she finally admits she lost cleaners, took too many business, over stretched herself, etc... etc but also said she looked at those units and that it was cleaned-- well yes, it doesn't really get that dirty but you can still tell if it hasn't been cleaned---the lies continues. Said she'd reimburse $50/unit and didn't even keep her word, how sad and petty. Seriously, $50 x 3= $150 is something to make a big deal of after the thousands of dollars she's made from me?? I was really just trying to see how far someone will go to try to be defensive when they've gotten caught red handed. That ultimately broke the trust. One of the neighbors, finally confessed to me before I left because she and her family helps me watches over the place. She didn't think the cleaners have been doing a great job, they would be in and out waaayyyy too fast, couldn't have thoroughly cleaned-- that says it all. Your money, your trust, your choice... just saying.

I am so happy with my service!!…read more On-Time! The crew of 3 showed up exactly when they were supposed to. Detailed and job well done! I didn't need to give them instruction. They went right to work. They cleaned every surface- really spotless. I have a lot of area to clean and they got to all of it. Work was done quickly and on budget. I am fully satisfied with the work that was done and highly recommend them. 5 stars!

Was looking for an honest and reliable person that I can trust in my house came across Erick…read more Her Cleaning Crew was very kind and my house looks stunning!

Stephen spent a solid 5 hrs. cleaning my two 7 ft. couches and my carpeting in 3 1/2 rooms, and the…read moregrout in the master bath. He did a superb job, except the grout was darker than I expected and I called to let him know. Without hesitation , he returned for another two hrs. to use a stronger product on the grout. Stephen is an incredibly hard worker who obviously stands by his products/service.

When Gayle and I purchased our Genoa house 4 years ago, we pretty much purchased new and relatively…read morehigh end furniture from Norwalk Furniture in Reno. One key bonus of this expensive move in was that the Owner came down and helped design the floor plan to our liking. In those 4 years, we miraculously haven't spilled anything on the upholstery. But our movements did leave some grime behind that merited a good cleaning. As out-of-town guests were coming soon, we contacted Summit Cleaning Services to do the job. Once we got past the sales pitch for the extras, we settled on a reasonable base price. It wasn't cheap, but we agreed at the end that it was a good value, especially since the furniture at the end really looked spic and span. With their truck and hoses, it reminded me of a Stanley Steamer affair. We simply stayed out of the way and let the owner do his work. We did need to wait a few hours for the cushions to dry, and before we knew it we were ready to watch Silo Episode 9 (Season 2) from the comfort of our clean couch. We also appreciated the extra cat care and scratching control advise and some tips to further maintain our furniture. They also do floor sealing, carpet cleaning, and associated other services.