I've been doing business with them for 8 years and have never had a problem. Recently went in to…read morepurchase a tool and the woman who helped me went out of her way to make sure I had what I needed.

drove 20 minutes to this location to learn they are actually closing at 6pm and not 7pm as it is…read morestated on there website. women at front of the store announced they are closing as soon as we walked in. I told them they are slated for 7pm online. they should change this... even so, if they have gave me the extra 10 minutes to get what I wanted I would have been a good sale for their day. I don't appreciate lazy business franchise. try again

Our vacation house has the dreaded task of yard work. We like doing the work ourselves because we…read morecan buy our own products. We also make sure the work is done correctly. In the Spring we mulch our yards(front and back) and it's a painstaking chore. Home Depot delivery makes this chore tolerable. This location has an excellent delivery process. Order ahead, choose deliver date and timeframe and viola, the products arrive as promised. An added plus is their communication, a constant update is given via text and phone call. Once the transport company arrived, the pallet was unloaded and the driver was polite and easy to work with. I would definitely recommend this location and their online ordering process.

Friendly and helpful staff. They do have staff working in the specialized areas like paint and…read morehardware. Today the staff helped me with getting the proper sku numbers for a special order gas hose. I do like their app because it gives me location for some of the items that are hard to find. Parking is easy. I've also purchased mulch here back in the Spring. There is a special pickup area for mulch so don't be confused and expect the mulch to be in the garden shop.

I really and truly like Ace Hardware, so my latest experience surprised me--a lot. I was the OnLY…read morecustomer in the store, with 2 clerks who were not busy. Yay, a good omen, right? Wrong! I went to buy some tiny screws, and was having some minor difficulty finding what I needed. A male employee, looked like a manager type, not one of the aforementioned employees, walked right past me as if I were totally invisible. Not even asking if I found what I needed, or did I need help. I looked up and there was another customer, an older guy, not a construction worker on a job, regular street clothes, and the store guy stuck to him like Gorilla Glue! 2 customers 3 employees and 1 customer (me) completely ignored! Ladies, when on the OBX, and you are looking some ANYTHING that you need from a hardware store, pop into Kellogg's and get the GOOD service you need!

Great Small Hardware Store…read more We were on a mission to get some lump charcoal, a cast iron skillet, and a two probe thermometer for our grill while here in town on vacation. The staff were helpful and they had just what we were looking for.

I have no problems here…read more Staff was always helpful. Only issue is staff can be a bit slow. Good selection of what I needed Better than Home Depot

Have striven to communicate with Lowes and failed utterly. Unfortunately other than posting a…read morenegative review, have no place to turn. Ordered a GE refrigerator from Store #3216 in Kill Devil Hills, NC, found to be defective (broken door) when the delivery folks went to unload it. Both us and delivery folk found ourselves VERY frustrated trying to contact Lowes. Each time we called, when routed to delivery the call immediately went to fast busy. Asking the automated system for customer service resulted in long holds which no one answered. We were left with our entire fridge in iced coolers and no one to turn to for resolution. I do not write negative reviews. Rather, I reach out to the company to let them resolve the issue. There is no reach out to Lowes. Lowes customer service has gone from bad to abysmal. No email address, no one to speak with, a useless automated chat function. Our only pathway to resolution is to order a new fridge somewhere else and lose all the food we had prepared to go into a new fridge. This is not the first time we've had a similar situation with Lowes. It is the last. UPDATE: Lowes replied to our review with the statement, "We wanna look into this further. Kindly contact us at 1-800-445-6937 (8:30am - 7pm ET, 7 days a week). We look to win back your confidence with us." The phone number is an automated attendant number which was just as frustrating as every prior aspect of the experience. Gave up 5 minutes into getting uselessly bounced around unable to get a human. If Lowes actually wanted to address the issue, they would check records for Store #3216 for GE refrigerator deliveries the morning of Saturday 8/22/26. All of our contact information is there, they could reach out directly to us. Expecting us to again navigate their useless automated attendant striving in vain to get a human is adding insult to injury. For the record, Lowes has still not reversed the charge to our credit card or communicated with us in any way other than their useless reply to this review. In addition to the preceding, the onus is now on us to put thru a credit card dispute. UPDATE 8/28/26: A week after the charge we have still heard nothing from Lowes, nor have they reversed the charge to our Discover card. We've had to enter a dispute in order to have the charge reversed. UPDATE 8/30/26: After posting this review, receiving a useless response, pointing out to Lowes how easy it would be to contact us and hearing nothing, then having to enter a credit card dispute, Lowes emailed this morning to reschedule delivery for this coming Wednesday September 2nd. We refused delivery of a broken refrigerator. We and the delivery team tried repeatedly to contact Lowes but after documented hours of attempts failed to get a human. We notified Lowes by chat and received written confirmation by chat the order was cancelled and our card would be refunded, a chat we downloaded for documentation; __________________________ 11:53, Aug 22 - Roniel Arga : We apologize for the inconvenience, this is something that we don't want you to experience, me myself would feel the same if I were on your position, here's what I will do. I'll go ahead and have a ticket created and will let the fulfilling location know about the full refund request, please assured that we will keep you posted on your email as soon as the funds are back on the same payment method. __________________________ Lowes failure cost us hundreds of dollars in spoiled food. We have disputed the charge after inability to get any response from Lowes even after telling them in this review how to get in touch with us. We no longer need the refrigerator, especially to be delivered 11 days after Lowes blew the first delivery. One would be hard pressed to make up a worse customer service and communication snafu than this. UPDATE 8/31/26 - We received an email that we "have a Lowes's Box Truck delivery scheduled for 9/2/26". Let's see if the delivery company has more success communicating with Lowes than we or the prior delivery company had.

The string that keeps windows open had broken on two of my Andersen windows…read more Installation of the fix was easy. Sean did the work, and was efficient and personable. He also gave advice on maintaining the windows. Very helpful.

Kellogg had the best quality lumber in the area. We placed the order for the supplies we needed for…read moreour deck, everything was delivered on time as requested. Great people to deal with, any time we need hardware for the house we stop in to Kellogg's, they're much more convenient and usually have what we need.

Beats home depot and lowes in service and quality products…read more Walk in ask the cashier where anything is grab it cash out and be back honey and working on your project b4 u could park at lowes or HD. Ace is the place.

A Convenient, Friendly Hardware Store in Kitty Hawk, NC! I…read morehave been a property owner in Kitty Hawk since 1994. Ace has been the place for my projects and hardware needs ever since. I purchased my first hot tub from them in 1999 and it is still working today! They rescreen windows and doors. They give you good advice on how to tackle different jobs. In their large selection of hardware they always seem to have the items the big stores don't have or bother to have. More importantly the staff is friendly and they care about your business.

Hands down the best hometown hardware store in the Carolinas. My pal Stewart absolutely sets the…read morebar for genuine customer service, knowledge and friendly advice. Love that guy and the entire staff! They are the best team in the Southeast!! Thank you for all your help over the last few years!!!

There is a fifth dimension beyond that which is known to man. A dimension as vast as space and as…read moretimeless as infinity. Next stop, The Twilight Zone. That's what it feels like to go to downtown Edenton. It's like going back in time and Byrum Hardware is a flashback of the old hardware stores of years ago before all the big box stores. And yet they have everything you can imagine and then some. I enjoyed my trip here so much. Tucked away in a side room is also crafts and art supplies. If you can't find it, just ask, they probably have it. A great local establishment.

"Ace is the place with the helpful hardware man". Well in my case Woman who went out of her way to…read morefind exactly what I was looking for. I've passed this Ace for years. It's somewhat newer in the past 8-10 years. You can't miss it off the road. Signage is excellent! I really like Ace Hardware, but there is not a single one on the Southside of the peninsula. The store are clean, organized well and have friendly staff that ask you if need help. Great experience on a molding hotel I needed and could not locate after one staff tried. Then another used the computer and found them. Easy checkout with a bit of small town small talk. They will take care of you.

Very convenient for us to shop, they have pretty much anything you need. Paint to potting soil, I…read morejust wish the sales people were a bit more friendly. We like the convenience of ordering and paying on the Ace phone app then just stopping to pick it up when notified. Prices are a bit higher than Walmart or Home Depot but you pay more for the convenience, definitely wish the employees were happier. If you need something in a hurry stop in!