I called to see if they carried a specific product. I gave him the name of the product, but he…read moreredirected the conversation to ask me the name under the account. I said I didn't have an account, but I have bought from there before. He confirmed my name didn't show up. Waste of time number 1. Then I said I might have ordered it through my contractor's account. More time spent looking him up. Then I needed to confirm his address. I asked, can you not just sell me a can of paint if I don't have an account? He answered that he could but I needed to tell him what it says on the can. Patience wearing thin, I said I already told you the name of the product. I repeated it. Oh. We don't sell that brand here. Could have said that five minutes ago.

I usually buy paint at the big box stores, but a recent visit to the Kitty Hawk Sherwin-Williams…read morehas me thinking differently. I found the prices to be equal to or cheaper than non specialty stores, and these folks really know their paint. Ted helped me with matching some existing paint and did an awesome job. He was also very knowledgeable about what sheen would work best in my rooms. I will definitely return for future painting needs.

My visit to this store started with downloading with an experienced employee who clearly had…read moreexperience and knew what she was taking about. I was hesitant at buying paint that was more expensive then I am used to but I knew I had a difficult situation (very textured wall) and this was a major investment. I am completely thrilled with the Regal Select paint in Edgecomb Gray. The color is beautiful but the quality of the paint is apparant. I had done a similar (Lowe's) color in an adjacent bedroom where I applied a primer and 2 coats of paint. With this paint the job was done in one coat. And the texture was clearly better. Worth every penny.

When I am in the market for paint, Spectrum Paint is my go to place for the best price and…read moreselection in the area. It's so much better to deal with locals who know their business rather than the "Big Box Stores" that offer little in the way of professional services. For your next painting project, check out Spectrum Paint, you'll be glad you did and you can rest assured that you are supporting our local business community!

Spectrum paint is the place to go for any painting project. The employees are all super…read moreknowledgeable and willing to help find the right paint and supplies for any project, big or small. Ross is my go to guy. He must live there because he's always there when I go in. He has helped my family with several projects ranging from small Girl Scout patch projects, to home interior painting - matching my existing decor, to large, outdoor projects meant to last through wear, tear, and weather. The process are right and the people are friendly at Spectrum Paint. I'll take the customer service here over that of any other paint place I've walked into before. In, out, and satisfied every time.

I have to say that hands down that this location was a home away from home experience. As a…read moreprevious hardware employee I do take notice to the way how employees and interact and engage with the customers. I came and went the prior knowledge of knowing what I was specifically picking up and it was great to see the gentleman who assisted me was extremely knowledgeable on the brand and style of paint that I was looking for. The one thing that extremely impressed me was coincidently as I was entering the employee was at the door and just like walking into someone's home was immediately invited to come inside and take a look at the paint products that was available. The gentleman know instantly knew what I was looking for and in the weather in seconds was able to pick out the gallery of colors that I was looking for and make a strong recommendation on a couple of products based on what I was trying to do on my paint project. The gentleman had a very positive demeanor and engaged with every customer that came and to the store it was like if you were just hanging out at someone's house and he made sure that he checked on you and ask if you had any other questions. He really had a great sense of customer service which really put a smile to my face to make sure that every person was valued that was walking through the door. This would be one of the locations that I would return to looking for hard to find hardware products. Thanks for a great experience!

Very friendly and convenient place to get hardware items at a convenient location Good spot to…read moreget beach chairs better quality than at a gift shop

5 Stars for excellent customer service provided by Crishawna. She provided great advise as to…read morepicking out paint finishes and selecting the best value.

From the owner: Your local Sherwin-Williams Paint Store in Smithfield, VA, provides expert advice, premium…read morecoatings, paint matching, and professional-grade supplies to help bring complex urban projects to life. Connect with our team for expert recommendations, the right coatings and tools, and personalized support that helps you achieve professional results. As a convenient paint store near you, we offer online color tools, color consultation, wallpaper and application resources, brushes, and information on paint recycling, along with high-quality paints and options to order paint online.

Great customer service, Derek is an awesome guy. Great prices, way better than Lowe's and Home…read moreDepot.

I have been a longtime patron of the SW in Riverdale (Hampton). Whenever I go in, the staff is…read morealways friendly and helpful, but I have to give a special shoutout to Manny (Manuel)! I took the week off to get some things done around the house, one of those was painting the hallway. I had a full can of my favorite color (Sea Salt if you were wondering) from 2021, so I took it to the store to get it shaken. Being a native, I saw someone from my childhood, and we chatted for a bit, said goodbye and exited, but I forgot something and went back in. Well, this person followed me back in the store and started again to reminisce, to the point where he was searching for more to say; it got kinda weird, but Manny was catching my non-verbal cues. I finally made my way to the register and the guy walked to the door, but he stood there playing with his phone. Manny was taking a bit to start my purchase, well he was changing search criteria to name. SW normally ask for your phone number, but Manny suspected the guy's hesitation was to hear my phone number. When the guy finally left I said, "I was praying, please don't ask for my number." Manny said he was thinking the same and that's why he asked for my name. The guy may have just been happy to see someone from the old neighborhood, we'll never know, but "Thank you, Manny, for your vigilance and protecting me." Oh, and SW paint is the best...my paint from 2021 was PERFECT after it was shaken and my hallway is as good as new! Thank you Manny and SW; a great combo!

They are definitely open till 6pm. We went in at around 5pm and didn't leave till 6:05 PM. They…read morewere having their floors redone so it was dusty and their were fumes which was annoying but Terrell was very helpful with our many questions.

Big sign out front says they close at 6PM but a little sign on the door says 5PM. Awesome.read more

First time here! Walked in and was automatically greeted by an employee! She was awesome. I came…read morein 20 mins before they closed and she did not make me feel like I was holding her up at all. She went over every question I had! I'm building a house and was last minute sent here to pick out interior paint. Hahah I really didn't know what I was doing. But she made me feel at ease. I mean it's nerve wrecking building a house right??? lol I was given pamphlets and educated on which paints were made in bulk. Oh! They have parking available. Not sure about restrooms. And they have misc paint items for a more simple DIY projects! And they also have the Magnolia brand paint as well

What a great experience. They helped me pick the color "Metro" from their fan deck. I went with a…read morematte sheen in the McCormick Generation brand of paint. My new library looks incredible! Thanks McCormick Paints!!!

The local Ollie's is a good place to check when looking for stuff, as the entire inventory is below…read moreWholesale Pricing. The staff is usually friendly and willing to assist you if needed.

Now this pains me to give Ollie's (one of my favorite places to find deals on food, household…read moreitems, books, and great DVD sets for cheap) a two star. I have been to this particular Ollie's 2-3 times now, and each time it seems to get worse and worse rather then better. Disappointing. :( Upon entry at this particular location at around 6:30 pm on a weekday, I found absolutely no front staff to assist me. I searched all register areas, hoping to find anyone possible in the restocking area towards the front as well....still no person to be found. I finally noticed one of the staff members come in from the outside to ask my question to of where a particular item was that I have always found prior at this store. However, she didn't seem to know what I was referencing, and finally I just had to give up on receiving any sort of "help" from staff all together. Doubly Disappointing to say the least. Overall, this store is the most unorganized poorly run Ollie's I have ever shopped at. I waited to write this review until I witnessed the same sort of disorganization every time I came to shop. Though I will say the young adult (male) who rang up my items had a good attitude and was able to check me out at the register pretty quickly. Where he was when I first came into the store I will never know. They must be seriously understaffed or possibly people are taking breaks all at the same time?! Lol. Whatever the case, I strongly believe corporate needs to step in and take the extra time and effort to do some much needed retraining and assistance to staff to they more fully know how to stay at their designated places at the front and the stocking staff needs to get on it so they can have the organization this store absolutely needs so we customers can more fully enjoy our shopping experience and see all the wonderful items Ollie's has to offer. If these steps are taken within this store, I believe it will ensure a stronger repeat customer base!