Amazing customer service! Brandy was very knowledgeable. She was extremely patient with all of the…read morecustomers. There was a big rush around closing time in the store and via phone. She handles it with a smile even when a customer was rude. We needed a color matched and it was done perfectly. Highly recommend this SW store

This is the first time I have purchased paint outside of a hardware store. I have always avoided…read morethese types of store fronts because their prices tend to be higher. First of all, I discovered that is not strictly true. They are slightly higher than The hardware store down the street, but not by much. Also, they do have a military discount which helps out. Today, I walked in and happen to catch the last day of a 40% off sale. That made my pricing even better for what I needed, especially since I didn't have a choice except to get my paint here. My HOA requires a specific Sherwin-Williams color for our front door and our shutters. Unfortunately, these colors are no longer in the Sherwin-Williams database at the hardware store down the road. I was trying to get a hold of my HOA rep in order to confirm the color... They were extremely patient and kind and extremely helpful. I especially appreciate that they didn't just try to sell me the most expensive exterior paint that they have. Their customer service is impeccable and they are very quick... Even though there was a couple people in front of me, my order was ready in a very timely manner. I walked next-door to T-Mobile and asked some questions about the new iPhone and by the time I got back, my order was ready. I will definitely consider visiting Sherwin-Williams instead of going straight to the hardware store next time... Are usually have questions about paint, and these people seem to really know their stuff. It seems much better than trying to hunt down someone who works in the paint department, because everyone there works in the paint department! This is the paint department!

I really dislike giving 1 Star Reviews but in this case, they deserve it…read more I came in looking for a wood stain for a home project that I'm working on. The young lady behind the counter was very rude and sarcastic. If I didn't need the product to finish my project, I would have walked out of the store. I will not be back.

Trust me, you are better off going a few miles down the street to the other Sherwin Williams. The…read moreworst customer service and workers are plain rude. The worker said to me "I'm not obligated to do anything once the clock hits 5 because I can leave." If that is how you want your business run, then it's a surprise you are in business at all.

First time here! Walked in and was automatically greeted by an employee! She was awesome. I came…read morein 20 mins before they closed and she did not make me feel like I was holding her up at all. She went over every question I had! I'm building a house and was last minute sent here to pick out interior paint. Hahah I really didn't know what I was doing. But she made me feel at ease. I mean it's nerve wrecking building a house right??? lol I was given pamphlets and educated on which paints were made in bulk. Oh! They have parking available. Not sure about restrooms. And they have misc paint items for a more simple DIY projects! And they also have the Magnolia brand paint as well

What a great experience. They helped me pick the color "Metro" from their fan deck. I went with a…read morematte sheen in the McCormick Generation brand of paint. My new library looks incredible! Thanks McCormick Paints!!!

We came here on a Sunday afternoon searching for some paint to cover up some spots in our house…read moreafter the sellers used the wrong color. The guy at the counter was very helpful in helping us. He actually made a color swatch for us to use against our walls. We were able to go home and determine which color was best. We came back and he actually already had a premade gallon of the color we needed so he charged us a lower price. I will definitely be coming back here for any other paint we need. I will post another review when we actually use the paint.

Terrible service!! My local Sherwin Williams store in Moyock was closed on Sunday so I decided to…read moretake an hour drive (round trip) to Cedar Drive Chesapeake, VA. I needed a quart of paint to wrap up my remodel of my bathroom. I told Bryce, the employee that I need a quart of my last order. He said we don't have quarts in that paint so I said I'll take a gallon please. At about the same time a "regular" customer showed up because Bryce called him by his name and he basically ignored me until it was time for me to pay $60 for a gallon of paint. I go home, start painting and then find out the color doesn't even match. Maybe if he paid attention to what he was doing instead of helping the other customer he would of made the correct paint for me and wouldn't of wasted time, gas, and money!

I can spend hours in Michaels just looking for my next crafting project. Keep in mind a lot of…read morepeople put in online orders and pick up their purchases. After wondering around for quiote a bit of time I understand why online ordering has taken over. Not all stores have everything in-stock or update online their location.

Michaels has the best seasonal selection! They have plenty to choose from and the quality is good…read more I got my Halloween, Dia de Los Muertos, Xmas, Easter and Valentines decor from here . I even get all my party decorations from Michaels too. They have great foam stickers and premade crafts. The prices are reasonable and they do discounts , point rewards , etc. Staff is friendly. Parking is ample. The place is clean and organized. I enjoy the decor, arts and crafts here!

Barb's hideaway ceramics & crafts is my #1 pick…read more Great owner. Great location. Plenty of parking. Not a huge store BUT HUGE in what she offers. Plenty to choose from. She can order anything you want or need. Quality ceramics. Quality paint. It is a full service ceramic shop. Music boxes. Lights. Any accessories you can think of. The owner is a sweet lady. One of a kind, special person. She will learn your name. That is a rare quality in a person that they want to be on a personal level with you. She is awesome in my book. The shop seems small but what she has to offer is HUGE!!! She's been doing ceramics forever and can tell you all about different techniques. Can tell you about paints and how they react with different techniques. She offers a plethora of information that you can Not find anywhere else. You will become addicted to this store. I go alot and often. The store is open Tuesday 11-3 Thursday 11-3 and Saturday 11-3. I usually call before going just to make sure she is there. 757-523-0554. Please visit and be kind. She is worth it

They asked me if there's anything I needed. They gave me help on putting a necklace on the monkey…read moredick thing that I bought from the place. It was really cheap and I just couldn't believe all the different things there I have to go back for the rest of my life.

Wonderful place, so many wonderful treasures to unfold. This place is neat and well organized. Very…read morereasonably priced. Every item is unique and is worth a gander or two. Don't wait to long to purchase as many find these items here to be a steal! The staff was polite and and courteous, we had a delightful time hunting for items to take back home. We appreciate the love and good vibes. Thank you we will visit again soon! I'd like to recommend this place to any and all before you hit the mall for a cool gift stop by here and see what you can find! Cheers!

As a general rule, I prefer to shop locally and support our small business community whenever…read morepossible. That said, there are times when you simply need the scale and inventory that only a larger retailer can provide. When that need arises, I find myself at the Lowe's Home Improvement on Battlefield Boulevard in the heart of Chesapeake. The store offers a comprehensive selection of tools, materials, and household essentials--everything you need to tackle projects both large and small. What truly sets this location apart, however, is the staff. The team is consistently approachable, knowledgeable, and willing to help you find exactly what you need or point you in the right direction. While I'll always lean toward supporting local businesses first, it's reassuring to know that when the situation calls for it, this Lowe's delivers both selection and service.

I have been a loyal Lowe's customer, but this was one of the worst customer experiences I have ever…read morehad. I paid Lowe's for same-day delivery. The delivery arrived 2 hours and 45 minutes late, and despite clear instructions to leave my order at my front door, the delivery driver left my order at the very end of my driveway next to the road. That is not a completed delivery. When I contacted the delivery company, OneRail, I spent over an hour getting the runaround. Instead of taking responsibility, I was met with rude, dismissive, and sarcastic customer service because I expected the driver to complete the delivery properly. The most disappointing part is that OneRail represents Lowe's. As the customer, I didn't choose OneRail--Lowe's did. When Lowe's contracts with a delivery company, customers reasonably expect that company to meet Lowe's standards for professionalism and service. This wasn't simply a late delivery. It was a complete breakdown in customer service from start to finish: nearly three hours late, delivery instructions ignored, my order abandoned at the end of my driveway, and no meaningful effort to correct the mistake. Lowe's needs to seriously reconsider its partnership with OneRail. Every failed OneRail delivery becomes a Lowe's customer experience, and that's exactly what happened here. If this is the level of service customers can expect from Lowe's delivery partner, people deserve to know before they pay for same-day delivery.