Well stocked hardware store with knowledgeable and friendly employees. The only negative is I…read moredidn't find this store sooner.

We just love this place! Friendly professional Service like none other. They will do special…read morecutting, screen stretching of doors and windows and bend over backwards to make sure that you are happy. We Highly Recommend this business!!! Karl and Shirley Umlauf

Granted this is a small town hardware store, but they never seem to have what I need when I go in…read more They do, however, have a man that works there (never caught his name) that can help you rig up anything you need with what they DO have. He's pretty amazing! Overall, if you just need some basics and nothing too wild, this is a handy store to have around.

Ace Hardware and lumber yard. Great selection as you would expect from Ace. They have a nice RV…read morestuff section too.

This looked like a nice deal until I got to register and was told it was for square containers…read moreonly, rounded edged containers of 1pt plants were not included. The sign indicates exclusions of 1pt based only stock available not container size.

Lowes delivered a fridge using 3rd party contractor and this person caused 20,000 dollars worth of…read moredamage to my property. They denied the claim for the insurance and we are left with a broken front door, damaged floor, and broken solid marble table. Lowes said it was not their problem. Lowes tried to offer us 200 dollars, the door cost more than that. Do not trust this company they hire incompetent staff to bring your items and will not offer any help or compensation. Truly sad we have to live with a broken front door that is compromised and anyone could gain access due to the damage. The delivery driver made up a wild story & the owner denied the claim. The man could not do his job without my help. He failed to secure the garage door before placing another door in front of it. His lack of concern that a person could walk in is what caused all this damage. Fougere Gordon out of Killeen, Tx is the subcontractor that denied the claim and left us with damages that will never be replaced. BE WARE Lowes response was they don't have any responsibility for the damages that occurred from the delivery of the fridge we purchased from them. Youu could face the exact same situation as we have. Lowes backed the delivery driver, so they will not have your back, they only care about theirselves. We tried to sue Mr. Gordon but the courts stated we had to sue Lowes, we do not have the money to sue Lowes. See the pictures attached and the response we got. Stay away from Lowes & go to Home Depot they told us had they damaged our stuff they would have compensated us. If you email Lowes at customercare@lowes.com they will send automated response and never get back with you.

For years I've been coming here to purchase the items I need, but unfortunately nothing has…read morechanged. The store still feels stale, with more employees walking around looking busy and confused than actually helping customers. By the time you finally flag someone down, they usually have no idea what you're asking about or where the product is located. With Lowe's now right down the street, you would think they'd step up their game--greet customers, be knowledgeable, and actually assist people who walk in needing help. Instead, there's little to no greeting, limited selection, and poor customer service. At this rate, I feel like this place will soon be a thing of the past if they don't pick up the pace and improve. Thanks for not greeting, not helping, and offering a small selection--I'm officially a Lowe's customer now.

Had to stop in unexpectedly to have keys cut. Staff was attentive and SO friendly, they went above…read moreand beyond to make sure I was taken care of. Will definitely return in future

Excellent place to go, especially when you're in a hurry. Employees are courteous and normally very…read morehelpful.

Red Oak, Texas 07-31-21 @ 10:45am…read more Plenty of employees. Both times we needed assistance, I had to go locate someone. No big deal we choose this place over Home Depot and Lowe's. The MAIN reason we've shopped here, is the superior customer service. Today was an off day. Shopping local. #EllisCounty #SouthSide

Yeah, I like this place. Sometimes it has things I just can't find in the big box stores further…read moredown the road. They have some very unique hardware, especially if you are building a metal building or repairing a dock. I gurantee if you stop in you'll end up looking down every aisle.

Our dog managed to shred the screen on a window at our new house. I called Henson's, who installed…read morethe windows, and talked to Tim about my predicament. He came right out, took the frame, and told me he would see if he had the right size materials in stock. One week later the frame was returned, completely redone, and installed--at no charge! Awesome customer service. Thanks Tim!

I stopped by Ace Hardware in Lakewood with no idea what I was doing trying to install corner bead,…read moreand the employees could not have been more helpful or kind! They took the time to explain what I needed, showed me exactly which materials to get, and even gave me some great tips on how to install it. I left feeling confident instead of clueless. It's so nice to go somewhere where people genuinely care and want to help. Highly recommend this location! The prices were also very reasonable. I haven't compared any of the items to the prices at Home Depot but it seemed fair.

This location is convenient! I only give it 3 stars because…read morethe selection isn't always the best and it is hard to find someone to help you--even though it's a relatively small store. But, it's decent. I haven't been treated terribly. Their prices are very reasonable.