Well stocked hardware store with knowledgeable and friendly employees. The only negative is I…read moredidn't find this store sooner.

We just love this place! Friendly professional Service like none other. They will do special…read morecutting, screen stretching of doors and windows and bend over backwards to make sure that you are happy. We Highly Recommend this business!!! Karl and Shirley Umlauf

Granted this is a small town hardware store, but they never seem to have what I need when I go in…read more They do, however, have a man that works there (never caught his name) that can help you rig up anything you need with what they DO have. He's pretty amazing! Overall, if you just need some basics and nothing too wild, this is a handy store to have around.

Ace Hardware and lumber yard. Great selection as you would expect from Ace. They have a nice RV…read morestuff section too.

When it comes to delivery and appliances, Lowes is facing real constipation issues. The guy told us…read morethey were backed up a month. So we went to home depot and got everything delivered / connected that same week. Theres never been anything that is earth shattering or really surprises me. It's just like another home depot store but the customer service is worst; at least home depot is slow on the weekends, lowes is slow everyday, whether they have customers or not. Overall it's ok.

This looked like a nice deal until I got to register and was told it was for square containers…read moreonly, rounded edged containers of 1pt plants were not included. The sign indicates exclusions of 1pt based only stock available not container size.

For years I've been coming here to purchase the items I need, but unfortunately nothing has…read morechanged. The store still feels stale, with more employees walking around looking busy and confused than actually helping customers. By the time you finally flag someone down, they usually have no idea what you're asking about or where the product is located. With Lowe's now right down the street, you would think they'd step up their game--greet customers, be knowledgeable, and actually assist people who walk in needing help. Instead, there's little to no greeting, limited selection, and poor customer service. At this rate, I feel like this place will soon be a thing of the past if they don't pick up the pace and improve. Thanks for not greeting, not helping, and offering a small selection--I'm officially a Lowe's customer now.

Had to stop in unexpectedly to have keys cut. Staff was attentive and SO friendly, they went above…read moreand beyond to make sure I was taken care of. Will definitely return in future

Red Oak, Texas 07-31-21 @ 10:45am…read more Plenty of employees. Both times we needed assistance, I had to go locate someone. No big deal we choose this place over Home Depot and Lowe's. The MAIN reason we've shopped here, is the superior customer service. Today was an off day. Shopping local. #EllisCounty #SouthSide

Excellent place to go, especially when you're in a hurry. Employees are courteous and normally very…read morehelpful.

Yeah, I like this place. Sometimes it has things I just can't find in the big box stores further…read moredown the road. They have some very unique hardware, especially if you are building a metal building or repairing a dock. I gurantee if you stop in you'll end up looking down every aisle.

Our dog managed to shred the screen on a window at our new house. I called Henson's, who installed…read morethe windows, and talked to Tim about my predicament. He came right out, took the frame, and told me he would see if he had the right size materials in stock. One week later the frame was returned, completely redone, and installed--at no charge! Awesome customer service. Thanks Tim!

I stopped by Ace Hardware in Lakewood with no idea what I was doing trying to install corner bead,…read moreand the employees could not have been more helpful or kind! They took the time to explain what I needed, showed me exactly which materials to get, and even gave me some great tips on how to install it. I left feeling confident instead of clueless. It's so nice to go somewhere where people genuinely care and want to help. Highly recommend this location! The prices were also very reasonable. I haven't compared any of the items to the prices at Home Depot but it seemed fair.

Great Customer Service!! & the location was beautiful inside and out as well, shelves were fully…read morestocked and the selections were affordable! My husband and I do a lot of projects around the house , so will be visiting here quite frequently. Shoutout to the Santa of Melissa , TX. You were amazing and very helpful around your store, very knowledgeable as well! We look forward to having pancakes with you with Mrs. Clause!